I picked a color from the SNS display nails. It was orange with gold glitter. When the nail technician got done with my nails, it ended up being peach with gold glitter. The nail technician left for... Read More
I picked a color from the SNS display nails. It was orange with gold glitter. When the nail technician got done with my nails, it ended up being peach with gold glitter. The nail technician left for the day as soon as she was done so when I went to grab the display nail and show her the difference between the color on my nails and the color on the display nail, she was no where to be found. So, I showed it to two other nail technicians. They recognized there was a big difference, they explained the display nail was painted a year ago and thr color faded. They apologized and made me an appointment to correct my nails. When I came in for the correction, they had already changed the display nail and tried to tell me that's the color I picked out. Thank goodness the other nail technicians were there. They confirmed there was a change in color from the previous day. Then they tried to tell me the difference was because the display nail had a gel topcoat. They ended up changing the color on my toes to match the wrong color on my nails. Read Less
Stephanie Robinson
6 Jun 2018
REPORT
I have been going to this salon for almost a year now, and used to rave to people about the quality I was receiving. Recently I have been very disappointed in the services. They have raised the prices... Read More
I have been going to this salon for almost a year now, and used to rave to people about the quality I was receiving. Recently I have been very disappointed in the services. They have raised the prices and the quality of the work has gone way down. The past two times I’ve received a pedi they have been very lazy in the massage portion and haven’t scrubbed my feet to get the dead skin off. I feel like if I am paying $38 + tip, I should be getting better services.
Also my acrylic fills have been subpar. They all end up chipping way before the two week mark. The gel paint has dimples and they don’t seem to care. Even when you show them, they almost seemed annoyed you are pointing it out to fix.
Just a real bummer because this is very close to my home, but I think I will be finding a new salon to give my business too. Just a shame. Read Less
TEENA DOZIER
1 Jun 2018
REPORT
Love their work but they need more space
Jill Graves
15 May 2018
REPORT
I love going here. Excellent service the ladies are all wonderful and the store does not have the chemical smell that a lot of parlors have. As an added bonus it is always nice to be offered a glass ... Read More
I love going here. Excellent service the ladies are all wonderful and the store does not have the chemical smell that a lot of parlors have. As an added bonus it is always nice to be offered a glass of wine or cup of coffee Read Less
Tisha Reinertsen
11 May 2018
REPORT
The pedicure chairs are a little close together, but, it was.a very nice experience. I'll return. Your feet are something to take care of. They support you most of your life!! Treat them well!
Tammy Fonseca
24 Apr 2018
REPORT
I used to love going here! I would go every 10-14 days for gel mani/pedi. However, recently they have brought in new people, raised the prices and the overall quality is just way lower than it used to... Read More
I used to love going here! I would go every 10-14 days for gel mani/pedi. However, recently they have brought in new people, raised the prices and the overall quality is just way lower than it used to be. Issues today: the top coat is only a stripe down the middle, I asked for no oil bc I hate when it gets on/ stains my pants for the day, but she used it anyway, when I went to put on my shoes all of the polish she scraped off my nails at my cut nails were in my shoes, she also used a USED file on my nails! She grabbed it from another woman's basket bc the lady doing my pedicure was using the one designated for me!
Overall, I'm just disappointed bc I loved going here the past 2+ years, but it is not the same anymore. It looks fancy when you walk in, but the quality is the same as the run down salons (but costs more!) Read Less
Kymberlee Franklin
11 Feb 2018
REPORT
Have been going here for about a year, the past 4 or 5 times the tools the girls use are not clean and they complain and roll their eyes about getting new tools. That's gross, disgusting and definitel... Read More
Have been going here for about a year, the past 4 or 5 times the tools the girls use are not clean and they complain and roll their eyes about getting new tools. That's gross, disgusting and definitely how people get fungus! Will not be going back Read Less
Fynnley M.
2 Feb 2018
REPORT
1. Rude to me by ignoring my requests and doing what they wanted instead of what I asked.2. She didn't pay attention to her job and did my pedicure horribly.3. When I told the manager she looked at me... Read More
1. Rude to me by ignoring my requests and doing what they wanted instead of what I asked.2. She didn't pay attention to her job and did my pedicure horribly.3. When I told the manager she looked at me like I was lying and said she'd give me 5.00 off my 60.00 pedicure! Don't recommend! Read Less
Jennifer Ann
30 Jan 2018
REPORT
Last visit. 2/1/18 I unfortunately this visit wasn’t so good. The pedicure lady was awful. This will be the first time I don’t leave a tip. She didn’t do anything I asked and was lazy in her workmans... Read More
Last visit. 2/1/18 I unfortunately this visit wasn’t so good. The pedicure lady was awful. This will be the first time I don’t leave a tip. She didn’t do anything I asked and was lazy in her workmanship. She was so busy gossiping to someone that she wasn’t paying attention to her just job. Unfortunate because I like this place prob won’t be allowed to come back because I told the truth. Then to add insult to injury she didn’t believe me, and charged me for gel when I told t...hem no thank you! I’m sure no one will believe this review because of all the other 5 stars. I used to spend a couple hundred a month here and the have that little regard for me. FU Absolutely disappointing. Luckily there are 15,000000000 bazillion nail salons on this planets. Maybe I can eventually find one with English speaking women that won’t try to scam me and actually do a good job. Dammmmmit! Prior visit 1/14/18. I am going with the 5 stars as well. Just had a good experience and the workmanship in both my pedicure and nails was top notch. The atmosphere is clean, and comfortable. It's so much better to pay a little more to get this sort of treatment than be annoyed when the job isn't done well and I get an attitude all day long because of people who don't do their jobs well or appreciate when I go to them and provide them my money for their service. So good job. See you all soon. I am in need of a touch up. और देखें Read Less
Christina Galvis
27 Jan 2018
REPORT
I love coming here ! Vani and Hannah are amazing. they always make sure my nails look good and make sure I am happy with them. Vani is honest and tells me if the color is not going to look good and g... Read More
I love coming here ! Vani and Hannah are amazing. they always make sure my nails look good and make sure I am happy with them. Vani is honest and tells me if the color is not going to look good and goes the extra mile to make sure I like them. Read Less
Niki Giallo
16 Jan 2018
REPORT
Beautiful place, great staff, very clean. Been going to Hannah almost a year. She knows just what I want and does my nails beautifully. If you are looking for stiletto nails she is the one!
Nicole W.
16 Jan 2018
REPORT
I love this place and I'm very sad I moved. I had been going to Hannah for 2 years. She's amazing and fast. Will her you in and out. Working in the medical field and having a crazy work schedule she a... Read More
I love this place and I'm very sad I moved. I had been going to Hannah for 2 years. She's amazing and fast. Will her you in and out. Working in the medical field and having a crazy work schedule she always accommodated me. My nails always lasted! Never broke or chipped! Longest I ever went was 6 weeks and I was receiving compliments up to that day! Read Less
Amy R.
14 Jan 2018
REPORT
I come here quite frequently and have continued to come back but each time there is usually something that I'm a little dissatisfied with, usually its not minding my requests - please don't scrub past... Read More
I come here quite frequently and have continued to come back but each time there is usually something that I'm a little dissatisfied with, usually its not minding my requests - please don't scrub past my heels - I'm extremely ticklish, or I have a blister on the back on my foot, please don't use the scrubber on it, etc. This last time in particular has pushed me away from coming back. I told the technician very plainly, please be very gentle on my cuticles, I bleed easily. Not two nails into the manicure, I feel her press deeply into my cuticle and it starts to bleed pretty heavily. Now, I totally understand that people make mistakes and my nails are pretty sensitive, so I'm used to bleeding at a salon. However, she didn't know what to do to stop it and when I suggested that she paint the other nails and we can come back to that one once the blood dries, she didn't agree. Instead, after dabbing it some times with paper towel, she proceeds to paint OVER the blood. My blood was on the nail paint brush!! Not only is there dried blood under my manicure and around it (i can deal with it), I'm sure there has to be something against sanitation code. Is this what happens when other guests bleed?I have enjoyed this place in the past, but today's experience lost me as a customer. Read Less
Katherine P.
13 Jan 2018
REPORT
Not impressed. The nail station is a counter where they seat 4 people on each side. I don't feel comfortable sitting less then a foot away from two strangers and have no where to place my purse or ja... Read More
Not impressed. The nail station is a counter where they seat 4 people on each side. I don't feel comfortable sitting less then a foot away from two strangers and have no where to place my purse or jacket. I felt very crammed. I asked for a simple heart. I expected to be better then what i do on my own nails and it looks elementary. Cleanliness is mediocre at best. Read Less
Neesie J.
8 Jan 2018
REPORT
They are kind and friendly. Very clean facility. My nails look beautiful. I would return for service. They forgot to offer me wine or soda until I asked. The hand massage was great. The polish was all... Read More
They are kind and friendly. Very clean facility. My nails look beautiful. I would return for service. They forgot to offer me wine or soda until I asked. The hand massage was great. The polish was all the way to the edge of my nail and not on the skin. Read Less
VJ Urias Gonzalez
21 Dec 2017
REPORT
Awesome staff ... super friendly and professional. Plus they did an awesome job on my nails!
Sherrie R.
19 Dec 2017
REPORT
Great experience! This was my first time trying SNS nails, and I had a specific color and design in mind. They looked at my Pinterest picture and helped me match the color on my toes exactly. They sto... Read More
Great experience! This was my first time trying SNS nails, and I had a specific color and design in mind. They looked at my Pinterest picture and helped me match the color on my toes exactly. They stopped to make sure I liked each color and design along the way. The atmosphere was so calming. I loved every thing about my visit here. Will definitely be returning soon! Read Less
Sheila Yvonne
16 Dec 2017
REPORT
Been coming here since they opened. I absolutely love coming here....Kim and Vani are awesome! Being in the customer service industry myself, its hard to find the top quality service you get at Elegan... Read More
Been coming here since they opened. I absolutely love coming here....Kim and Vani are awesome! Being in the customer service industry myself, its hard to find the top quality service you get at Elegant Nails.....Good job everyone! Read Less
Tania Tome
11 Dec 2017
REPORT
WORST CUSTOMER SERVICE!!!!
Nancy G.
27 Nov 2017
REPORT
Terrible! I am so disappointed to have wasted $35 on a bad, bad manicure! Don't waste your time. It was rushed, poorly done and the woman still had an attitude because I asked that she redo it to so... Read More
Terrible! I am so disappointed to have wasted $35 on a bad, bad manicure! Don't waste your time. It was rushed, poorly done and the woman still had an attitude because I asked that she redo it to something she can do. And it was obvious that they were all talking about me in another language! Talk about terrible customer service. I will not be returning here- I should have went by the bad the reviews I saw on here. Read Less
Terry Romero
26 Nov 2017
REPORT
I absolutely love this place!!! Vannie is excellent!!! She always does my hands and feet! Kim and Daisy are great too!
Michele Daste-Walters Garrott
16 Nov 2017
REPORT
My daughter is in a wheelchair and they are great at accommodating her for both pedicure and manicure. Kim is the best!
Antoinette Bridgford
28 Oct 2017
REPORT
They always do a good job on my nails. Gel usually lasts the two weeks. Decently priced and hardly a wait time. Good location.
D D.
27 Jul 2017
REPORT
I get zero internet reception in this place so with nothing else to do (I was too shy to ask for the wifi password in fear I wouldn't understand and have to ask to repeat a million times) I decided to... Read More
I get zero internet reception in this place so with nothing else to do (I was too shy to ask for the wifi password in fear I wouldn't understand and have to ask to repeat a million times) I decided to write a detailed in the moment review in my notes. I got at elegant nails at 1233. The environment in here is nice the staff are usually friendly, it's almost always BUSY. So many moms come here getting pedicures during the day while their kids are at school. I typically avoid coming here for that reason. They seated me immediately with Hoa once I got there. Hoa was very kind but just didn't seem to really want to be there. I went with the deluxe for $38 because I really wanted a good foot massage plus I had time to kill before picking up my daughter from drivers ed (yea I'm also one of those moms) and it said it would last 45mins. It also stated on the menu that I would be getting a paraffin treatment and my feet are dry with callouses. When she was exfoliating the bottom of my feet I didn't feel like she was even paying attention to what she was doing. She spent 5mins filing and clipping my cuticles and then 5 mins getting callouses off the bottom of my feet with zero ambition to actually get anything off, she was basically going through the motions. She then proceeded to exfoliating my legs with a massage she spent about 10 mins doing that. She drained the water after that and proceeded to wash the tools that she used on me in the basin I still had my feet in. Then came the paraffin wax. While my feet soaked she used massage oil on my legs which was nice but I really wanted my feet massaged. She used about medium pressure and sort of did the same massage gesture for 7 mins then took off the wax on my feet and massaged with medium/soft pressure but kept going back to my shins and petting them for 8mins. She then draped a warm moist towel over my legs and wiped off the oil. At 102 she proceeded with buffing my nails, sprayed nails with alcohol, clipping my cuticles some more, then Brushed on more alcohol on my nails and put the toe spacers in between my toes. They were fresh out of a package not recycled. I hate it when they wind up a paper towel and weave it between your toes. She did a pretty good job painting my tiny toenails so that's a major plus. I know they are not massage therapists but if you offer it in a package at least make it better than what my 16 year old could do at home. I think the massage chair put more effort in rubbing out sore spots. I once came in and got a phenomenal foot massage but I didn't get the lady's name but I keep hoping I'll be put with her again so I will always go to her. Read Less
Renvie Crain
7 Jul 2017
REPORT
I loved it!! My experience getting a pedicure and solar nails done was amazing they were thorough and did a beautiful job. Very nice beautiful space I will 100% go back. I've been to a lot of nail pla... Read More
I loved it!! My experience getting a pedicure and solar nails done was amazing they were thorough and did a beautiful job. Very nice beautiful space I will 100% go back. I've been to a lot of nail places in Pflugerville and by far this is absolutely my favorite one!! Most nail places I go to I feel like I overpaid and I leave unhappy not today what a wonderful experience!! Read Less
Kim Dale
6 Jul 2017
REPORT
I have been going to Elegant nails for a year now. I have always loved the service that I received, until today. I went in for a Mani/Pedi. The pedi was great. No complaints there, but when I went... Read More
I have been going to Elegant nails for a year now. I have always loved the service that I received, until today. I went in for a Mani/Pedi. The pedi was great. No complaints there, but when I went for my mani she did an awful job and rushed through it. In the middle of the mani she stopped to pull out her phone and go through pictures with another manicurist. Just stopped working on my hands. Then she got mad that I told her I didn't like the base color she chose for under the glitter color she was applying. She hadn't even applied a coat yet, and I asked for a different color and she got upset. She also kept pressuring me to do a design, and I told her no that I didn't want one and she was upset because she couldn't charge the additional cost. When it was time to apply the lotion at the end of the mani she literally just wiped it on my arm and said she was done. I had to rub it in. After being a loyal customer for a year coming every 2-3 weeks, I think I may need to find a new nail salon. Read Less
Juanita Madrid
2 Mar 2017
REPORT
You hardly ever have to wate long even when they are full. Everyone is very nice and friendly
LAURA
23 Jan 2017
REPORT
The place is clean and the staff is nice but the quality of their products or their application is my concern. It's only been a week since getting my gel polish and it's already lifting around the cut... Read More
The place is clean and the staff is nice but the quality of their products or their application is my concern. It's only been a week since getting my gel polish and it's already lifting around the cuticles. It's too bad because I really liked the color but not the quality. My nails grow slowly and I can usually go two weeks with absolutely no problems from my previous nail salon in Austin. I stopped by this location because it was convenient and I was meeting a friend there. The cost of $30 for gel polish to only have it last a week is ridiculous! I'll drive further and pay $23 at my previous salon.Read Less
Rachel Anne
17 Dec 2016
REPORT
Vani is amazing and hilarious they always do a good job on my nails or feet or brows most of them give great massages with the pedicures as well
tai taala
7 Dec 2016
REPORT
I went here because of the high ratings hoping that this nail salon would be my home nail place but I was wrong. Customer service was poor. I started my nails with one lady and got pushed to another o... Read More
I went here because of the high ratings hoping that this nail salon would be my home nail place but I was wrong. Customer service was poor. I started my nails with one lady and got pushed to another one because a customer asked for the that was working on my nails. Which I felt that the other customer should have waited because I was there first. So the lady that continued on my nails rushed and she didn't do a good job of cutting my cuticles. Read Less
Jacqueline F.
6 Jul 2015
REPORT
This place is amazing! Not sure what the one star is about. It was amazing!!
Heather D.
13 Jun 2015
REPORT
After a very overpriced pedicure and gel set I have two infected toes. The nail tech was trying to cut a hangnail but ended up cutting my cuticles pretty badly. Nice atmosphere but overpriced and now ... Read More
After a very overpriced pedicure and gel set I have two infected toes. The nail tech was trying to cut a hangnail but ended up cutting my cuticles pretty badly. Nice atmosphere but overpriced and now I can't even enjoy my pedicure because it is covered with band aids. Read Less
Pat A.
27 Feb 2015
REPORT
Awesome and relaxing nail salon. Always get my nails done by Kim and they last for over 3 weeks - very reasonable and convenient location
Miriam W.
21 Feb 2015
REPORT
Best place ever!!! Best service ever!!! They stand by their service and are so friendly. Love it!
Sugar H.
15 Jan 2015
REPORT
Over priced, and they don't stand behind their services. I had 4 nails "pop" off in 2 days. After revieving a new set. They would give me a free pedi, but would not remove the nails and try somethin... Read More
Over priced, and they don't stand behind their services. I had 4 nails "pop" off in 2 days. After revieving a new set. They would give me a free pedi, but would not remove the nails and try something different. I have worn nails for years and never had this issue. I will not return for my "free pedi", and I wouldn't tell my worst enemy to go there. My fingers ache! Read Less
I picked a color from the SNS display nails. It was orange with gold glitter. When the nail technician got done with my nails, it ended up being peach with gold glitter. The nail technician left for... Read More
I picked a color from the SNS display nails. It was orange with gold glitter. When the nail technician got done with my nails, it ended up being peach with gold glitter. The nail technician left for the day as soon as she was done so when I went to grab the display nail and show her the difference between the color on my nails and the color on the display nail, she was no where to be found. So, I showed it to two other nail technicians. They recognized there was a big difference, they explained the display nail was painted a year ago and thr color faded. They apologized and made me an appointment to correct my nails. When I came in for the correction, they had already changed the display nail and tried to tell me that's the color I picked out. Thank goodness the other nail technicians were there. They confirmed there was a change in color from the previous day. Then they tried to tell me the difference was because the display nail had a gel topcoat. They ended up changing the color on my toes to match the wrong color on my nails. Read Less
Stephanie Robinson
6 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I have been going to this salon for almost a year now, and used to rave to people about the quality I was receiving. Recently I have been very disappointed in the services. They have raised the prices... Read More
I have been going to this salon for almost a year now, and used to rave to people about the quality I was receiving. Recently I have been very disappointed in the services. They have raised the prices and the quality of the work has gone way down. The past two times I’ve received a pedi they have been very lazy in the massage portion and haven’t scrubbed my feet to get the dead skin off. I feel like if I am paying $38 + tip, I should be getting better services.
Also my acrylic fills have been subpar. They all end up chipping way before the two week mark. The gel paint has dimples and they don’t seem to care. Even when you show them, they almost seemed annoyed you are pointing it out to fix.
Just a real bummer because this is very close to my home, but I think I will be finding a new salon to give my business too. Just a shame. Read Less
TEENA DOZIER
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Love their work but they need more space
Jill Graves
15 May 2018
REPORT
☆☆☆☆☆
REPORT
I love going here. Excellent service the ladies are all wonderful and the store does not have the chemical smell that a lot of parlors have. As an added bonus it is always nice to be offered a glass ... Read More
I love going here. Excellent service the ladies are all wonderful and the store does not have the chemical smell that a lot of parlors have. As an added bonus it is always nice to be offered a glass of wine or cup of coffee Read Less
Tisha Reinertsen
11 May 2018
REPORT
☆☆☆☆☆
REPORT
The pedicure chairs are a little close together, but, it was.a very nice experience. I'll return. Your feet are something to take care of. They support you most of your life!! Treat them well!
Tammy Fonseca
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I used to love going here! I would go every 10-14 days for gel mani/pedi. However, recently they have brought in new people, raised the prices and the overall quality is just way lower than it used to... Read More
I used to love going here! I would go every 10-14 days for gel mani/pedi. However, recently they have brought in new people, raised the prices and the overall quality is just way lower than it used to be. Issues today: the top coat is only a stripe down the middle, I asked for no oil bc I hate when it gets on/ stains my pants for the day, but she used it anyway, when I went to put on my shoes all of the polish she scraped off my nails at my cut nails were in my shoes, she also used a USED file on my nails! She grabbed it from another woman's basket bc the lady doing my pedicure was using the one designated for me!
Overall, I'm just disappointed bc I loved going here the past 2+ years, but it is not the same anymore. It looks fancy when you walk in, but the quality is the same as the run down salons (but costs more!) Read Less
Kymberlee Franklin
11 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Have been going here for about a year, the past 4 or 5 times the tools the girls use are not clean and they complain and roll their eyes about getting new tools. That's gross, disgusting and definitel... Read More
Have been going here for about a year, the past 4 or 5 times the tools the girls use are not clean and they complain and roll their eyes about getting new tools. That's gross, disgusting and definitely how people get fungus! Will not be going back Read Less
Fynnley M.
2 Feb 2018
REPORT
☆☆☆☆☆
REPORT
1. Rude to me by ignoring my requests and doing what they wanted instead of what I asked.2. She didn't pay attention to her job and did my pedicure horribly.3. When I told the manager she looked at me... Read More
1. Rude to me by ignoring my requests and doing what they wanted instead of what I asked.2. She didn't pay attention to her job and did my pedicure horribly.3. When I told the manager she looked at me like I was lying and said she'd give me 5.00 off my 60.00 pedicure! Don't recommend! Read Less
Jennifer Ann
30 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Last visit. 2/1/18 I unfortunately this visit wasn’t so good. The pedicure lady was awful. This will be the first time I don’t leave a tip. She didn’t do anything I asked and was lazy in her workmans... Read More
Last visit. 2/1/18 I unfortunately this visit wasn’t so good. The pedicure lady was awful. This will be the first time I don’t leave a tip. She didn’t do anything I asked and was lazy in her workmanship. She was so busy gossiping to someone that she wasn’t paying attention to her just job. Unfortunate because I like this place prob won’t be allowed to come back because I told the truth. Then to add insult to injury she didn’t believe me, and charged me for gel when I told t...hem no thank you! I’m sure no one will believe this review because of all the other 5 stars. I used to spend a couple hundred a month here and the have that little regard for me. FU Absolutely disappointing. Luckily there are 15,000000000 bazillion nail salons on this planets. Maybe I can eventually find one with English speaking women that won’t try to scam me and actually do a good job. Dammmmmit! Prior visit 1/14/18. I am going with the 5 stars as well. Just had a good experience and the workmanship in both my pedicure and nails was top notch. The atmosphere is clean, and comfortable. It's so much better to pay a little more to get this sort of treatment than be annoyed when the job isn't done well and I get an attitude all day long because of people who don't do their jobs well or appreciate when I go to them and provide them my money for their service. So good job. See you all soon. I am in need of a touch up. और देखें Read Less
Christina Galvis
27 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I love coming here ! Vani and Hannah are amazing. they always make sure my nails look good and make sure I am happy with them. Vani is honest and tells me if the color is not going to look good and g... Read More
I love coming here ! Vani and Hannah are amazing. they always make sure my nails look good and make sure I am happy with them. Vani is honest and tells me if the color is not going to look good and goes the extra mile to make sure I like them. Read Less
Niki Giallo
16 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Beautiful place, great staff, very clean. Been going to Hannah almost a year. She knows just what I want and does my nails beautifully. If you are looking for stiletto nails she is the one!
Nicole W.
16 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I love this place and I'm very sad I moved. I had been going to Hannah for 2 years. She's amazing and fast. Will her you in and out. Working in the medical field and having a crazy work schedule she a... Read More
I love this place and I'm very sad I moved. I had been going to Hannah for 2 years. She's amazing and fast. Will her you in and out. Working in the medical field and having a crazy work schedule she always accommodated me. My nails always lasted! Never broke or chipped! Longest I ever went was 6 weeks and I was receiving compliments up to that day! Read Less
Amy R.
14 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I come here quite frequently and have continued to come back but each time there is usually something that I'm a little dissatisfied with, usually its not minding my requests - please don't scrub past... Read More
I come here quite frequently and have continued to come back but each time there is usually something that I'm a little dissatisfied with, usually its not minding my requests - please don't scrub past my heels - I'm extremely ticklish, or I have a blister on the back on my foot, please don't use the scrubber on it, etc. This last time in particular has pushed me away from coming back. I told the technician very plainly, please be very gentle on my cuticles, I bleed easily. Not two nails into the manicure, I feel her press deeply into my cuticle and it starts to bleed pretty heavily. Now, I totally understand that people make mistakes and my nails are pretty sensitive, so I'm used to bleeding at a salon. However, she didn't know what to do to stop it and when I suggested that she paint the other nails and we can come back to that one once the blood dries, she didn't agree. Instead, after dabbing it some times with paper towel, she proceeds to paint OVER the blood. My blood was on the nail paint brush!! Not only is there dried blood under my manicure and around it (i can deal with it), I'm sure there has to be something against sanitation code. Is this what happens when other guests bleed?I have enjoyed this place in the past, but today's experience lost me as a customer. Read Less
Katherine P.
13 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Not impressed. The nail station is a counter where they seat 4 people on each side. I don't feel comfortable sitting less then a foot away from two strangers and have no where to place my purse or ja... Read More
Not impressed. The nail station is a counter where they seat 4 people on each side. I don't feel comfortable sitting less then a foot away from two strangers and have no where to place my purse or jacket. I felt very crammed. I asked for a simple heart. I expected to be better then what i do on my own nails and it looks elementary. Cleanliness is mediocre at best. Read Less
Neesie J.
8 Jan 2018
REPORT
☆☆☆☆☆
REPORT
They are kind and friendly. Very clean facility. My nails look beautiful. I would return for service. They forgot to offer me wine or soda until I asked. The hand massage was great. The polish was all... Read More
They are kind and friendly. Very clean facility. My nails look beautiful. I would return for service. They forgot to offer me wine or soda until I asked. The hand massage was great. The polish was all the way to the edge of my nail and not on the skin. Read Less
VJ Urias Gonzalez
21 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Awesome staff ... super friendly and professional. Plus they did an awesome job on my nails!
Sherrie R.
19 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Great experience! This was my first time trying SNS nails, and I had a specific color and design in mind. They looked at my Pinterest picture and helped me match the color on my toes exactly. They sto... Read More
Great experience! This was my first time trying SNS nails, and I had a specific color and design in mind. They looked at my Pinterest picture and helped me match the color on my toes exactly. They stopped to make sure I liked each color and design along the way. The atmosphere was so calming. I loved every thing about my visit here. Will definitely be returning soon! Read Less
Sheila Yvonne
16 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Been coming here since they opened. I absolutely love coming here....Kim and Vani are awesome! Being in the customer service industry myself, its hard to find the top quality service you get at Elegan... Read More
Been coming here since they opened. I absolutely love coming here....Kim and Vani are awesome! Being in the customer service industry myself, its hard to find the top quality service you get at Elegant Nails.....Good job everyone! Read Less
Tania Tome
11 Dec 2017
REPORT
☆☆☆☆☆
REPORT
WORST CUSTOMER SERVICE!!!!
Nancy G.
27 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Terrible! I am so disappointed to have wasted $35 on a bad, bad manicure! Don't waste your time. It was rushed, poorly done and the woman still had an attitude because I asked that she redo it to so... Read More
Terrible! I am so disappointed to have wasted $35 on a bad, bad manicure! Don't waste your time. It was rushed, poorly done and the woman still had an attitude because I asked that she redo it to something she can do. And it was obvious that they were all talking about me in another language! Talk about terrible customer service. I will not be returning here- I should have went by the bad the reviews I saw on here. Read Less
Terry Romero
26 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I absolutely love this place!!! Vannie is excellent!!! She always does my hands and feet! Kim and Daisy are great too!
Michele Daste-Walters Garrott
16 Nov 2017
REPORT
☆☆☆☆☆
REPORT
My daughter is in a wheelchair and they are great at accommodating her for both pedicure and manicure. Kim is the best!
Antoinette Bridgford
28 Oct 2017
REPORT
☆☆☆☆☆
REPORT
They always do a good job on my nails. Gel usually lasts the two weeks. Decently priced and hardly a wait time. Good location.
D D.
27 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I get zero internet reception in this place so with nothing else to do (I was too shy to ask for the wifi password in fear I wouldn't understand and have to ask to repeat a million times) I decided to... Read More
I get zero internet reception in this place so with nothing else to do (I was too shy to ask for the wifi password in fear I wouldn't understand and have to ask to repeat a million times) I decided to write a detailed in the moment review in my notes. I got at elegant nails at 1233. The environment in here is nice the staff are usually friendly, it's almost always BUSY. So many moms come here getting pedicures during the day while their kids are at school. I typically avoid coming here for that reason. They seated me immediately with Hoa once I got there. Hoa was very kind but just didn't seem to really want to be there. I went with the deluxe for $38 because I really wanted a good foot massage plus I had time to kill before picking up my daughter from drivers ed (yea I'm also one of those moms) and it said it would last 45mins. It also stated on the menu that I would be getting a paraffin treatment and my feet are dry with callouses. When she was exfoliating the bottom of my feet I didn't feel like she was even paying attention to what she was doing. She spent 5mins filing and clipping my cuticles and then 5 mins getting callouses off the bottom of my feet with zero ambition to actually get anything off, she was basically going through the motions. She then proceeded to exfoliating my legs with a massage she spent about 10 mins doing that. She drained the water after that and proceeded to wash the tools that she used on me in the basin I still had my feet in. Then came the paraffin wax. While my feet soaked she used massage oil on my legs which was nice but I really wanted my feet massaged. She used about medium pressure and sort of did the same massage gesture for 7 mins then took off the wax on my feet and massaged with medium/soft pressure but kept going back to my shins and petting them for 8mins. She then draped a warm moist towel over my legs and wiped off the oil. At 102 she proceeded with buffing my nails, sprayed nails with alcohol, clipping my cuticles some more, then Brushed on more alcohol on my nails and put the toe spacers in between my toes. They were fresh out of a package not recycled. I hate it when they wind up a paper towel and weave it between your toes. She did a pretty good job painting my tiny toenails so that's a major plus. I know they are not massage therapists but if you offer it in a package at least make it better than what my 16 year old could do at home. I think the massage chair put more effort in rubbing out sore spots. I once came in and got a phenomenal foot massage but I didn't get the lady's name but I keep hoping I'll be put with her again so I will always go to her. Read Less
Renvie Crain
7 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I loved it!! My experience getting a pedicure and solar nails done was amazing they were thorough and did a beautiful job. Very nice beautiful space I will 100% go back. I've been to a lot of nail pla... Read More
I loved it!! My experience getting a pedicure and solar nails done was amazing they were thorough and did a beautiful job. Very nice beautiful space I will 100% go back. I've been to a lot of nail places in Pflugerville and by far this is absolutely my favorite one!! Most nail places I go to I feel like I overpaid and I leave unhappy not today what a wonderful experience!! Read Less
Kim Dale
6 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I have been going to Elegant nails for a year now. I have always loved the service that I received, until today. I went in for a Mani/Pedi. The pedi was great. No complaints there, but when I went... Read More
I have been going to Elegant nails for a year now. I have always loved the service that I received, until today. I went in for a Mani/Pedi. The pedi was great. No complaints there, but when I went for my mani she did an awful job and rushed through it. In the middle of the mani she stopped to pull out her phone and go through pictures with another manicurist. Just stopped working on my hands. Then she got mad that I told her I didn't like the base color she chose for under the glitter color she was applying. She hadn't even applied a coat yet, and I asked for a different color and she got upset. She also kept pressuring me to do a design, and I told her no that I didn't want one and she was upset because she couldn't charge the additional cost. When it was time to apply the lotion at the end of the mani she literally just wiped it on my arm and said she was done. I had to rub it in. After being a loyal customer for a year coming every 2-3 weeks, I think I may need to find a new nail salon. Read Less
Juanita Madrid
2 Mar 2017
REPORT
☆☆☆☆☆
REPORT
You hardly ever have to wate long even when they are full. Everyone is very nice and friendly
LAURA
23 Jan 2017
REPORT
☆☆☆☆☆
REPORT
The place is clean and the staff is nice but the quality of their products or their application is my concern. It's only been a week since getting my gel polish and it's already lifting around the cut... Read More
The place is clean and the staff is nice but the quality of their products or their application is my concern. It's only been a week since getting my gel polish and it's already lifting around the cuticles. It's too bad because I really liked the color but not the quality. My nails grow slowly and I can usually go two weeks with absolutely no problems from my previous nail salon in Austin. I stopped by this location because it was convenient and I was meeting a friend there. The cost of $30 for gel polish to only have it last a week is ridiculous! I'll drive further and pay $23 at my previous salon.Read Less
Rachel Anne
17 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Vani is amazing and hilarious they always do a good job on my nails or feet or brows most of them give great massages with the pedicures as well
tai taala
7 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I went here because of the high ratings hoping that this nail salon would be my home nail place but I was wrong. Customer service was poor. I started my nails with one lady and got pushed to another o... Read More
I went here because of the high ratings hoping that this nail salon would be my home nail place but I was wrong. Customer service was poor. I started my nails with one lady and got pushed to another one because a customer asked for the that was working on my nails. Which I felt that the other customer should have waited because I was there first. So the lady that continued on my nails rushed and she didn't do a good job of cutting my cuticles. Read Less
Jacqueline F.
6 Jul 2015
REPORT
☆☆☆☆☆
REPORT
This place is amazing! Not sure what the one star is about. It was amazing!!
Heather D.
13 Jun 2015
REPORT
☆☆☆☆☆
REPORT
After a very overpriced pedicure and gel set I have two infected toes. The nail tech was trying to cut a hangnail but ended up cutting my cuticles pretty badly. Nice atmosphere but overpriced and now ... Read More
After a very overpriced pedicure and gel set I have two infected toes. The nail tech was trying to cut a hangnail but ended up cutting my cuticles pretty badly. Nice atmosphere but overpriced and now I can't even enjoy my pedicure because it is covered with band aids. Read Less
Pat A.
27 Feb 2015
REPORT
☆☆☆☆☆
REPORT
Awesome and relaxing nail salon. Always get my nails done by Kim and they last for over 3 weeks - very reasonable and convenient location
Miriam W.
21 Feb 2015
REPORT
☆☆☆☆☆
REPORT
Best place ever!!! Best service ever!!! They stand by their service and are so friendly. Love it!
Sugar H.
15 Jan 2015
REPORT
☆☆☆☆☆
REPORT
Over priced, and they don't stand behind their services. I had 4 nails "pop" off in 2 days. After revieving a new set. They would give me a free pedi, but would not remove the nails and try somethin... Read More
Over priced, and they don't stand behind their services. I had 4 nails "pop" off in 2 days. After revieving a new set. They would give me a free pedi, but would not remove the nails and try something different. I have worn nails for years and never had this issue. I will not return for my "free pedi", and I wouldn't tell my worst enemy to go there. My fingers ache! Read Less