One of the worst experiences I’ve had. I went here last Friday night and my nails still hurt. I told the man at the front desk exactly what I wanted. I wanted a French manicure on my natural nails. I noticed he was looking at my nails so I mentioned they were my natural nails but with dip powder color. I sat and waited a while since it was busy. When I was called to the nail station, the older man had me switch seats a few times. While i was preoccupied with that and looking ...for my purse, he looked at my nails and before I knew it, he was chopping them off so fast with a very strong tool. I didn’t even have time to say no. I was shocked because it looked so strange and jagged and I didn’t want short nails. I was asking him questions because I thought the first thing he was supposed to do was soak them. He got up and left for awhile. When he came back, he was about to put fake nails or tips on and I told him, “no, I don’t want fake nails!” He got up and left again. The whole experience was unfamiliar. I think he used the wrong type of Liquid to soak my nails. While he left, I called the man at the front desk and told him what happened and I said I just wanted to have the dip powder removed and that’s it. They apologized, but he still did more damage to my nails with the filing machine. The top layers of my nails are very thin now and clouded and bruised. My nails are usually so strong and they grow fast, but they have been cracking and bending and breaking off. my finger nails hurt to press or grab anything. See More Read Less

My first time here was this pass Saturday! Love how my pedi and my nails came out. They really treat you very well.. I will definitely be coming here from now on. My next visit I am brining my husband for a pedi. He will love it. Read Less

My polish has stayed on better here, than any other place. Even with shellac it peels at other salons, never budged when I have them done here. I’ve never waited and always get white wine. Very relaxing.Read Less

This place has so many options of colors for fullset and its so affordable! I always come back here and I have tried other places and I always come back to this spot. It looks nice inside and they have nice equiment and play good music. And they are opened till 8! Which is more awesome . They also are up to date with trendy nails and they always do the shape right and they are good at wht they do Read Less

Wow. I have been traveling to Houston do work, and I saw a chick with really nice nails. She recommended it to me, so I gave this place two chances. The first time, my nails started lifting 8 days after the appointment. I figured maybe I was rough. By week two, All the nails were lifted and I was able to peel them off. The second time, I was asked by the girl at the counter if I even had enough money to pay for my nails to get done... which was funny because I had to tell her 3 times what I wanted, insinuating that she didn’t speak English well enough to even comprehend what I was truly requesting of her. The nail tech rushed me to make a decision in a completely empty shop (Tuesday morning). He told me he was going to give me dip nails but instead just laid a thin layer of acrylic on top of my nails. It’s THURSDAY and my nails are already lifting. Unacceptable. If you’re going to incinuate I’m too impoverished to pay for your services then maybe your services should be above poverty levels. I’m from DC, I can get a cheap full set for 20$ that lasts a full two weeks, but instead I go to a licensed nail tech who does nails out of her home that last 3-4 weeks at 70$ a set. SO glad I won’t be traveling here or patronizing this place again. Poor attitudes, poor service, poor delivery. Update: One week from when I got my nails done and one just popped off and 5 are lifting. Read Less

The owners are rude and incompetent, the place is dingy and run down. While most of their employees are kind and hardworking, the men who work at this place, especially the older gentleman with glasses, is rude with absolutely no manners. When asked simple questions he would respond in an exasperated and annoyed tone. When the color I wanted didn’t turn out how it was on the display I was upset but didn’t request a color change and HE was upset I didn’t like the color! When I... complained that it wasn’t the same but that it was no problem I will keep it, he did not apologize and began saying stuff to the other male owner while glancing at me. There are so many other nail places around Designs that are the same price if not cheaper. Save yourself the trip here, I’ve been told this place is going downhill and I have officially seen that. Maybe the owners will see that being rude and having a bad attitude is not the way to succeed. Two thumbs down! See More Read Less

I usually get my nails done here I don't get them done very often tho. The first couple of times they did an amazing job and my nails lasted over a month. This time it's been two weeks and half are popped off. They weren't fully done right there were holes in my nails and some of them became very discolored after 1 shower. I will never be going back here for a set of nails. Read Less

I’ve been going to this place for years, and I️ wouldn’t go to another besides Design Nails & Spa. I’m always greeted by bright smiling faces, and the atmosphere is perfect. Would definitely recommend this place to friends, and family! Thanks for all y’all do! Read Less

If I could give this place a 0 stars I would. My experience today was definitely not acceptable. I walk in around 1:00 pm and they are not even 10 customers in the building. I am asked to have a seat and wait which isn't a problem but not even 5 minutes later they are bringing to my chair for my pedicure. The guy who is there turns the water on and it's barely warm and I ask for it to be hotter to which he barely turns it up. No big deal I can deal with it. He then walks away from me and I am left sitting there. I play on my phone a little and I realize this man who turned my water on is just walking around every where and looking at other people's work and doing everything he can to avoid coming to me. I sat for 10 + minutes (long enough for my water in the tub to go cold) with no one saying anything to me or approaching me. I eventually call him over and ask if anyone is going to help me and he just goes "uhhhh" and starts looking around and he goes over to another nail lady and looks to see if she is almost done I'm assuming and he comes and says "uh maybe 5 minutes" and I said no thank you, You can go ahead and give me a towel. He hands it over and just walks away again without saying anything. I'm not one to handle situations this way but the fact that I was just left there without being told I was going to be waiting even longer is unacceptable. I highly do not recommend this place. Read Less

If I could give this place a 0 stars I would. My experience today was definitely not acceptable. I walk in around 1:00 pm and they are not even 10 customers in the building. I am asked to have a seat and wait which isn't a problem but not even 5 minutes later they are bringing to my chair for my pedicure. The guy who is there turns the water on and it's barely warm and I ask for it to be hotter to which he barely turns it up. No big deal I can deal with it. He then walks away from me and I am left sitting there. I play on my phone a little and I realize this man who turned my water on is just walking around every where and looking at other people's work and doing everything he can to avoid coming to me. I sat for 10 + minutes (long enough for my water in the tub to go cold) with no one saying anything to me or approaching me. I eventually call him over and ask if anyone is going to help me and he just goes "uhhhh" and starts looking around and he goes over to another nail lady and looks to see if she is almost done I'm assuming and he comes and says "uh maybe 5 minutes" and I said no thank you, You can go ahead and give me a towel. He hands it over and just walks away again without saying anything. I'm not one to handle situations this way but the fact that I was just left there without being told I was going to be waiting even longer is unacceptable. I highly do not recommend this place. Read Less

First time and Worst experience ever!!!!!! Spent over an 1hr and 48 dolloars all i asked for was fill and polish For my nails to look like they where done by a child.....The tech didn't know what he was doing.... I told owner I was very unhappy and wanted my money back..... Wanted to redo my nails told him I didn't have another hr... Told me to come back next time.... Like I told him I don't even live over here I just wanted my money back so I could go home and get my nails done correctly the first time..... Read Less

Been coming to this salon for years! I moved away and missed my salon! But now I'm back and one of my top priorities was my Mani and pedi!! They always treat you well, very hospitable. You can bring the kids and let them play at GameStop nextdoor while you relax and have a drink.Read Less

I used to love this place for Pedi's but my last trip I ended up with bruises on my upper arm from my "5min massage". Yes, I took a picture. The girl who was working on me acted as if I was bothering her by being there. And, to top it off, my toes have never been more sore. I've only gone here for Pedi's because I wasn't impressed with their acrylics....but was always OK with the other. The bruises, however, kinda pissed me off. Read Less

I have been to many, many different nail salons in the area, over 20 to be exact. It had been a long time since I last went to one, over a year, to be exact. I've been hurt, been given infections, and been treated disrespectfully by these other businesses. I showed up at Designs Nails and Spa right as they opened, and they were not annoyed at my presence, seeing as how they didn't even have time to breathe before I walked in. I was treated with kindness and respect. The man that did my manicure almost made me fall asleep like 10 times because it felt so darn good! Then, they were playing Christmas music, which I loved!! When I was ready for my hands to be done, the man thay did them was very detailed and kind, as well!! I am so very happy with the service here!! When I have the extra money, I'll be back! Read Less

This place used to be great and a fair price. However, after my visit today I will not be going back. It seems as though they try very hard to save as much polish as possible by applying a very small amount on your nails. $30 for shellac they barely applied just does not seem worth it when I have been to places that does it for $15-$20 and use much more polish. It appears as though people are catching on that this place is going downhill, it is never as crowded as it once was. I will not be going back. Read Less

Honestly I don't know how many stars to give in the beginning it was great!!! I thought this was going to be my go to place. I refered everyone I knew here. I would always have Ava do my mail she is the best!!! Until she went out of town and Mike started doing my nails the last time Mike did my nails my fingers would would have a burning itch and my skin on my fingers would peel off. I thought maybe it was just him, but then when Ava came back into town she did my nails Octob...er 7,2016 and when i got home the same burning itch happened.... I have been getting my nails done since I was 14 and never had this problem. I looked it up as to why this could be happening and I am starting to think they might not be sterilizing their equipment or using new ones between each client. Has anyone else had this problem before? I need answers! I honestly don't think I am allergic to acrylic nails I am going to be 23 so for 9 years I have gotten my nails done and all of a sudden this starts happening. See More Read Less

I've been coming here for a while and the last 3 or 4 times I've been the people were rude. They made me feel like what I wanted was wrong. They messed up my nails right before I was done and then got angry as if it was my fault. I will not be coming back. Read Less

This was my first time at this nail salon. I got a pedicure, full set with powder and eyebrow wax. My pedicure by Thy was wonderful, my eyebrow wax turned out great, and my full set and design was beautiful but it hurt. Whoever did my nails (he didn't say his name) buffed my pinky nail so hard he took skin off. No antiseptic was given to take the sting out. Like I said I love the nails, but all he said was sorry. I might only come back for a pedicure after all. Read Less

I love this place, they do nails the best out of all the nail salons I've been to in the Houston area. They take the time to make sure everything is done right. Amazing staff too! They make sure you are comfortable. Read Less

I have gone to Design Nails and Spa twice. My original lady is having a new place done so they are not taking customers due to no building. The first time I went it was an okay experience. I had a new set put on and a pedi. I think that is to dark in there hard to match colors. It is way too crowded for my taste. Anywho I went back because my nail lady has not reopened yet. Again dark and crowded was not able to match colors. I had another "NEW" set put on only to realize that a fungus had grown under my thumb nail after they put the first new set on 2 weeks ago. I asked her what she was going to do about the fungus she told me nothing that the nail will grow out so basically left it on no treatment. Well today 2 days later "NEW" nails has lifted so needless to say I am not happy at all. So now I am going to have to soak them off because I refuse to go back. I spent $80 dollars for crap work. They actually charged me $5 to trim my cuticle what kind of crap is that. Read Less

I drove all the way from spring to spend the day with my friend. They didn't have the color I wanted but they did help me find the turquoise I ended up using. I loved my nails in the end! I was disappointed that when we got there, they sat me and my friend on complete opposite ends of the store. I ended up in some secluded area in the back so I couldn't even see anything. But I could see the 2 kids who belonged to the lady behind me playing in the chairs next to mine which kept bumping me and making me feel like I couldn't even move my chair! And the lady doing my nails never said one word to me until the very end when she asked what shade of white I wanted the heart on my nails. So much for a girls day with my best friend who I drove an hour for to see! I would definitely recommend them for their work and designs, I just wasn't satisfied with the experience I had. Read Less

At first, I was extremely pleased with this business. The staff seemed friendly enough and we treated well. My nails looked great. Then I get home and I'm looking everything over and I have air bubbles on two nails and a huge ball of dried clear coat under my nails. I went back next day and they kindly fixed everything for no cost. Fast forward one week, and every single nail is lifting up and I've already lost one completely. My friends nails didn't last as long either, she had to glue two back on and now one had chipped. It's no wonder they are so cheap, they don't provide quality and prob see their regulars weekly. I give two stars because I do like my pedicure. However, I will not be returning. Read Less

I am not sure what has happened, but this place has gone down. I use to come here ALL the time about two years ago and would leave with amazing nails and wonderful service. I recently within the past 3 months have gone here 3 times. Each time hoping to get better service and nails than the last.... but no. They have given me HORRIBLE service! They're extremely rude and I have left with uneven and sloppy nails. Oh, not to mention the nail techs cut my fingers EVERY time they're filing them. I started bleeding like crazy and the guy just said "What?". Never coming here again! Today was the last straw. Read Less

Randomly decided to come here and very disappointed. I wanted a polish only. Two different people wanted to convince me to get a full manicure. If I wanted a full manicure I would have asked. Once the polish is done I have extra polish under my nails and along the sides. The sides of my nails are not coated and the polish itself is dumpy. Horrible job at filing my nails, the edges are ridged. I left a tip because I was being kind but I will never go here again. Read Less

A couple months ago, a friend had begged me to come here with her. I wanted a very simple design just red stiletto nails with White hearts on the middle fingers.  Upon starting, I was skeptical so I was watching the gentleman doing my nails. He then told me to "play on my phone or something girls do" which was rude. But then I told him I wanted red. He came back with an orange and said this would look better. I didn't wanna argue so I let him do it. Halfway thru I realized they were a neon orange. Then I told him I wanted White hearts and instead while I wasn't paying attention he painted them black and then charged my $60 for two things I didn't want. I ended up taking them off two days later. This place doesn't care about their customers and just wants money. Read Less

Everyone talks AMAZING about this place. I recently moved to the area so I tried them out. AWESOME service very friendly.   Offered a drink unlike other salons they pick and chose who to offer drinks to. Owners are friendly. I however got a new person I assume. They were standing behind her telling her how to so my nails. They looked amazing I was very pleased. Until they all started falling off a week later.  Have not gone back. Read Less

A friend and I drove down from college station to try this place out! When I first walked in a felt like the owner was a little rude, but once you get to know him you learn that's just his personality and he's actually pretty funny! I got a design change on nails I had gotten done elsewhere and a pedicure. My friend got a full set and a pedicure. We were both very happy with the designs and quality of services. They can do some really cool stuff!! Bring a picture of anything and they'll give it a try. It is a bit crowded but that is expected with the popularity of the place! Read Less

I started visiting this spa a few years ago when it first opened and I LOVED it.  It was professional, clean, the technicians spoke to you in clear English, they had a huge variety of colors to choose from, and the service was great.  They take their time with their services and it definitely shows.  I haven't had a better pedicure or manicure in the area.  Their nail art is amazing!  They always offer a drink, water or something from the bar if you like.  I felt like they were going the extra mile that so many other nail salons weren't willing to do.  For me, it made them stand out.However, the last several times I've visited the atmosphere has turned from "SPA like" to "CLUB like."  I typically visit after work, or on the weekends.  Several times over the past year I've gone after work to get a pedicure and as soon as I sit down and relax Kevin ( a young man that runs the spa) will turn the music to some techno/club/rap music and turn it up VERY Loud.  All I want to do is relax and enjoy my pedicure, especially after a horribly stressful day at work.  It has always annoyed me but I kept coming back because of the amazing work they do.  Recently, on a Sunday I went with my 64 year old Mother to get our toes done.  While we were in the chairs getting our services, Kevin yet again turned on the rap music (annoying, sigh) but this time it had foul language in it.  Lot's of F words.  My Mother was so embarrassed and very uncomfortable.  He kept turning it up louder and louder.  There was also a toddler running around, and many women looked uncomfortable or frustrated.  I thought my Mom was going to cry.  She said she would never step foot back into a place that would treat their customers that disrespectfully no matter how good their work was.I'm not a prude, and I like to have a good time, nor am I easily offended by much of anything.  However, on a Sunday afternoon I'm not looking to party and hit the clubs.  It was really bad timing and in poor taste.  Is this what a spa looks like that's ran by a 20 year old? Does he not understand that not everyone likes that type of music, that not everyone is comfortable with foul language, that the majority of people on a Sunday are looking to relax...not party.  Is this what customers want out of their nail salons?  I think he does it to "show off'" or because he thinks it's what the girls want.  I'm not sure.  Personally I'd rather have good work and feel pampered.  It's a shame, because it is one of the best places I've ever been.  What happened to good old fashioned spa music? Not sure if I will be returning....I may try other places before coming back. Read Less