I was very disappointed. I visited before and had a great pedicure. My husband and I were preparing for vacation. I thought it would be nice to have a nice pedicure before our trip. To make a long sto... Read More
I was very disappointed. I visited before and had a great pedicure. My husband and I were preparing for vacation. I thought it would be nice to have a nice pedicure before our trip. To make a long story short. My husband had a great pedicure. They left me sitting in the chair. When I decided to leave, they convinced me to stay. But they started when I went to the restroom I returned and the lady left me again. I started to leave again so two ladies rushed over to complete my services. I was completed in less than 30 minutes. When I spoke to the owner about my experience it was determined one of the ladies was his wife and therefore everything was excused away. My experience was not validated. I was not trying to get out of paying just letting them know for the service I received I could have gone to a less expensive salon. I was very disappointed and didn't feel valued as a customer Read Less
Kristy Warren
27 Jun 2018
REPORT
I had a great experience. Got me in quickly, very friendly and I will be back.
Denise Harris
4 Jun 2018
REPORT
Not happy with the service or nails at all. Will not be going back!
Bailey Gray
22 May 2018
REPORT
It has been years since I went to VIP nails because they just dont do a great job for the price. I tried them again and regret it. Me and my daughter showed up a little before 6:30 and they close at ... Read More
It has been years since I went to VIP nails because they just dont do a great job for the price. I tried them again and regret it. Me and my daughter showed up a little before 6:30 and they close at 7:30. I asked do yall have time for 2 pedicures at this time? They said yes. The whole time they rushed us and even talked back and forth how they didn't want to see any more customers even laughing saying go away...go away. The next day I have chipped toe paint. They looked horrible! I will try to post the picture. I took the polish off and painted them at home. I won't be back. Read Less
Terri Allen
4 May 2018
REPORT
Visited 5~6 times and it's always a joke. No more needs to be said!!
Want to experience a great nail salon ~~ Magic Nail * right around the corner.
Sheila Collins
22 Mar 2018
REPORT
Horrible!!! Manicure was a nightmare! A total waste of money and time!!! Polish on my pedicure never dried, after hours. I had to repolish my toes myself. I'm still clipping skin loose skin around my ... Read More
Horrible!!! Manicure was a nightmare! A total waste of money and time!!! Polish on my pedicure never dried, after hours. I had to repolish my toes myself. I'm still clipping skin loose skin around my fingernails! Read Less
Terri Allen
31 Dec 2017
REPORT
Not A great experience, yet kept going back hoping for a different result. Didn't happen, found a much better place around the corner & was treated like a true customer. Found my new nail salon.
Taylor Strickland
10 Nov 2017
REPORT
If I could rate this a 0 I would!!! This is the worst place I’ve ever gone to. I went in to get my nails, & eyelashes done with my cousin in law and she got her lashes done first and I got my nails do... Read More
If I could rate this a 0 I would!!! This is the worst place I’ve ever gone to. I went in to get my nails, & eyelashes done with my cousin in law and she got her lashes done first and I got my nails done and my nail lady was WONDERFUL my nails are great but LINH is very rude. She walked over to my nail lady and told her my
Eyebrows were awful and needed to offer to have them waxed. After I was done with my nails I went back to get my lashes done and went in the room my cousin was in to see hers, LINH then grabbed me by my arm to take me to the other room to do my eyelashes. She then started putting wax on my eyebrow before I even said yes to do them. She also offered me a $45 facial because she told me it will clear my pores of all the blackheads and pimples I have all over my face and I’ll be pretty again. So when she started my
Eyelashes she didn’t even ask what I wanted and just said “I’ll make them look nice, you don’t want long because you eyes small” I AM FURIOUS BY THEN. She then got clue in the corner of my eye by my eyeball and poked at the clue with the sharp eyelash tool and poked my eye. After being done and almost done with my cousins nails she tried selling my cousin weight loss products that she told us she sales on the side. After leaving I can barely see because these eyelashes are TERRIBLE. I will never recommend anyone to this place at all. AND LINH IS THE RUDEST PERSON IVE EVER MET. DO NOT GO HERE Read Less
Nesha Johnson
16 Jul 2017
REPORT
On Friday July 14, 2017 I went into this nail salon to get a solar fill and cut down. This is my 3rd time going there since I moved to Palestine. It's normally a very friendly and welcoming atmosphere... Read More
On Friday July 14, 2017 I went into this nail salon to get a solar fill and cut down. This is my 3rd time going there since I moved to Palestine. It's normally a very friendly and welcoming atmosphere but not this time. I walk in and I'm greeted like normal I pick out my normal mood changing color ME1012 I sit down to get my nails done. 4th seat on the right. She was very nice. But the rude skinny lady next to her in seat number 5 was rude she kept side talking to the lady who was doing my nails about me and I kept asking what is she saying the lady kept saying nothing. Low and behold she wanted her to charge me $50 for a new set because she assumed I was changing the color on my nail. I explained to her that it's mood changing. The skinny rude lady at table 5 kept saying stuff to her so I said you know what I will take my service else where. I spend too much money in there and should not and will not experience rude and poor customer service. There was a guy in there who was bald headed I forgot to get his name he sits in seat number 2 right side. He asked what was wrong and told me he would do my nails. He did a great job and had great customer service. When I was done I washed my hands in warm water and my nails changed colors. They were the same color as when I came in so I showed the 1st lady who was doing my nails she was amazed. I'm a very loyal customer and if im getting good customer service I will return! The owner might want to get a hold on Miss Seat #5 because her rudeness and poor customer service is losing money for there establishment. I will return to make a formal complaint in person since the owner had left early that day! Read Less
Roshay Ross
27 Jan 2017
REPORT
I love going to VIP its amazing. If your down and out and just wanna relax and laugh go to VIP...fantastic, nice, and friendly staff...clean environment and excellent service....I'm impressed from the... Read More
I love going to VIP its amazing. If your down and out and just wanna relax and laugh go to VIP...fantastic, nice, and friendly staff...clean environment and excellent service....I'm impressed from the work they do...I've had lash extensions, mani and pedis and eyebrows waxed and was very impressed...try them and see. Thanks for your service. Read Less
Lesia Farmer
5 Dec 2016
REPORT
First review I've ever left! Within 3 days my top coat was chipping off of my dipped, three nails just cracked for no reason! I live in athens so I'll go spend the money at Dawns Nails where my last s... Read More
First review I've ever left! Within 3 days my top coat was chipping off of my dipped, three nails just cracked for no reason! I live in athens so I'll go spend the money at Dawns Nails where my last set lasted almost a month! Terrible, worst set I have EVER HAD. My sister had acrylic tips and they never even had her wash hands! Stay away from this place! Read Less
Rachel F.
1 Nov 2016
REPORT
I'm a licensed cosmetologist and I know the proper way on how nails are supposed to be done. My manicure wasn't that bad... just very rough and cut short. But the pedicure wasn't even a pedicure. She ... Read More
I'm a licensed cosmetologist and I know the proper way on how nails are supposed to be done. My manicure wasn't that bad... just very rough and cut short. But the pedicure wasn't even a pedicure. She trimmed my toe nails and filed and then turned the water on and so I went to roll up my pants and she told me not to worry about it, and then grabbed my feet ran them through the water spout and then dried them and painted them..... That is not a pedicure. I will not be returning and just from looking around I wouldn't recommend this place to anyone. With or without a trained eye. Read Less
Loria E.
1 Oct 2016
REPORT
I'm so happy I found this place.... Friendly staff and excellent staff...I was so discouraged after my visits from other salons... Just moved from The Woodlands..
Taylor Russell
15 Jan 2016
REPORT
Customer service at its best. Has recently gone under new management and I couldn't be anymore pleased with the change.
Ada W.
13 Aug 2015
REPORT
Just needed a polish. Got tired of waiting (20 + mins) so left to go somewhere else. One nail tech was on phone while doing clients nails. That is unprofessional and would have made me angry if it ... Read More
Just needed a polish. Got tired of waiting (20 + mins) so left to go somewhere else. One nail tech was on phone while doing clients nails. That is unprofessional and would have made me angry if it had been me. Have to give 1 star just because it won't let me do none. Read Less
Winsome Cameron
31 May 2015
REPORT
Linh and Lee we miss you!!! WHEREVER you go, BOTH your business AND services are ALWAYS 5☆
Susan Pense Maddison
29 May 2015
REPORT
I'm pretty finicky about my nails and I've had acrylic nails for over 30 years!!! I was visiting town with some time to kill and I'm so glad I did. Lee did an awesome job on my new solar nails! My r... Read More
I'm pretty finicky about my nails and I've had acrylic nails for over 30 years!!! I was visiting town with some time to kill and I'm so glad I did. Lee did an awesome job on my new solar nails! My real nails are thin and badly shaped he shaped my new nails beautifully!!! HIGHLY RECOMMENDED!!! Read Less
Kimberly Brown
14 Feb 2015
REPORT
I love me some Tracey!!!!! She is the BEST!!!! I can go in there and she know just how I like my nails done without me telling her, even if I haven't been in a long time!!!! Where else can you get tha... Read More
I love me some Tracey!!!!! She is the BEST!!!! I can go in there and she know just how I like my nails done without me telling her, even if I haven't been in a long time!!!! Where else can you get that kind of service!!!!!!! Read Less
Erica Mack
23 Apr 2014
REPORT
I love Tracey
jmcalpine
16 May 2013
REPORT
My mother and I went there for pedicures and had an amazing experience. They were very clean and it was a great experience. We will definitely be going back!
insider46
20 Aug 2010
REPORT
they always hurt my fingers/they always dig their finger nail into your skin while they are painting your nails and especially when they put the acrylic nails on Goodness Gracious
I was very disappointed. I visited before and had a great pedicure. My husband and I were preparing for vacation. I thought it would be nice to have a nice pedicure before our trip. To make a long sto... Read More
I was very disappointed. I visited before and had a great pedicure. My husband and I were preparing for vacation. I thought it would be nice to have a nice pedicure before our trip. To make a long story short. My husband had a great pedicure. They left me sitting in the chair. When I decided to leave, they convinced me to stay. But they started when I went to the restroom I returned and the lady left me again. I started to leave again so two ladies rushed over to complete my services. I was completed in less than 30 minutes. When I spoke to the owner about my experience it was determined one of the ladies was his wife and therefore everything was excused away. My experience was not validated. I was not trying to get out of paying just letting them know for the service I received I could have gone to a less expensive salon. I was very disappointed and didn't feel valued as a customer Read Less
Kristy Warren
27 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I had a great experience. Got me in quickly, very friendly and I will be back.
Denise Harris
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Not happy with the service or nails at all. Will not be going back!
Bailey Gray
22 May 2018
REPORT
☆☆☆☆☆
REPORT
It has been years since I went to VIP nails because they just dont do a great job for the price. I tried them again and regret it. Me and my daughter showed up a little before 6:30 and they close at ... Read More
It has been years since I went to VIP nails because they just dont do a great job for the price. I tried them again and regret it. Me and my daughter showed up a little before 6:30 and they close at 7:30. I asked do yall have time for 2 pedicures at this time? They said yes. The whole time they rushed us and even talked back and forth how they didn't want to see any more customers even laughing saying go away...go away. The next day I have chipped toe paint. They looked horrible! I will try to post the picture. I took the polish off and painted them at home. I won't be back. Read Less
Terri Allen
4 May 2018
REPORT
☆☆☆☆☆
REPORT
Visited 5~6 times and it's always a joke. No more needs to be said!!
Want to experience a great nail salon ~~ Magic Nail * right around the corner.
Sheila Collins
22 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Horrible!!! Manicure was a nightmare! A total waste of money and time!!! Polish on my pedicure never dried, after hours. I had to repolish my toes myself. I'm still clipping skin loose skin around my ... Read More
Horrible!!! Manicure was a nightmare! A total waste of money and time!!! Polish on my pedicure never dried, after hours. I had to repolish my toes myself. I'm still clipping skin loose skin around my fingernails! Read Less
Terri Allen
31 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Not A great experience, yet kept going back hoping for a different result. Didn't happen, found a much better place around the corner & was treated like a true customer. Found my new nail salon.
Taylor Strickland
10 Nov 2017
REPORT
☆☆☆☆☆
REPORT
If I could rate this a 0 I would!!! This is the worst place I’ve ever gone to. I went in to get my nails, & eyelashes done with my cousin in law and she got her lashes done first and I got my nails do... Read More
If I could rate this a 0 I would!!! This is the worst place I’ve ever gone to. I went in to get my nails, & eyelashes done with my cousin in law and she got her lashes done first and I got my nails done and my nail lady was WONDERFUL my nails are great but LINH is very rude. She walked over to my nail lady and told her my
Eyebrows were awful and needed to offer to have them waxed. After I was done with my nails I went back to get my lashes done and went in the room my cousin was in to see hers, LINH then grabbed me by my arm to take me to the other room to do my eyelashes. She then started putting wax on my eyebrow before I even said yes to do them. She also offered me a $45 facial because she told me it will clear my pores of all the blackheads and pimples I have all over my face and I’ll be pretty again. So when she started my
Eyelashes she didn’t even ask what I wanted and just said “I’ll make them look nice, you don’t want long because you eyes small” I AM FURIOUS BY THEN. She then got clue in the corner of my eye by my eyeball and poked at the clue with the sharp eyelash tool and poked my eye. After being done and almost done with my cousins nails she tried selling my cousin weight loss products that she told us she sales on the side. After leaving I can barely see because these eyelashes are TERRIBLE. I will never recommend anyone to this place at all. AND LINH IS THE RUDEST PERSON IVE EVER MET. DO NOT GO HERE Read Less
Nesha Johnson
16 Jul 2017
REPORT
☆☆☆☆☆
REPORT
On Friday July 14, 2017 I went into this nail salon to get a solar fill and cut down. This is my 3rd time going there since I moved to Palestine. It's normally a very friendly and welcoming atmosphere... Read More
On Friday July 14, 2017 I went into this nail salon to get a solar fill and cut down. This is my 3rd time going there since I moved to Palestine. It's normally a very friendly and welcoming atmosphere but not this time. I walk in and I'm greeted like normal I pick out my normal mood changing color ME1012 I sit down to get my nails done. 4th seat on the right. She was very nice. But the rude skinny lady next to her in seat number 5 was rude she kept side talking to the lady who was doing my nails about me and I kept asking what is she saying the lady kept saying nothing. Low and behold she wanted her to charge me $50 for a new set because she assumed I was changing the color on my nail. I explained to her that it's mood changing. The skinny rude lady at table 5 kept saying stuff to her so I said you know what I will take my service else where. I spend too much money in there and should not and will not experience rude and poor customer service. There was a guy in there who was bald headed I forgot to get his name he sits in seat number 2 right side. He asked what was wrong and told me he would do my nails. He did a great job and had great customer service. When I was done I washed my hands in warm water and my nails changed colors. They were the same color as when I came in so I showed the 1st lady who was doing my nails she was amazed. I'm a very loyal customer and if im getting good customer service I will return! The owner might want to get a hold on Miss Seat #5 because her rudeness and poor customer service is losing money for there establishment. I will return to make a formal complaint in person since the owner had left early that day! Read Less
Roshay Ross
27 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I love going to VIP its amazing. If your down and out and just wanna relax and laugh go to VIP...fantastic, nice, and friendly staff...clean environment and excellent service....I'm impressed from the... Read More
I love going to VIP its amazing. If your down and out and just wanna relax and laugh go to VIP...fantastic, nice, and friendly staff...clean environment and excellent service....I'm impressed from the work they do...I've had lash extensions, mani and pedis and eyebrows waxed and was very impressed...try them and see. Thanks for your service. Read Less
Lesia Farmer
5 Dec 2016
REPORT
☆☆☆☆☆
REPORT
First review I've ever left! Within 3 days my top coat was chipping off of my dipped, three nails just cracked for no reason! I live in athens so I'll go spend the money at Dawns Nails where my last s... Read More
First review I've ever left! Within 3 days my top coat was chipping off of my dipped, three nails just cracked for no reason! I live in athens so I'll go spend the money at Dawns Nails where my last set lasted almost a month! Terrible, worst set I have EVER HAD. My sister had acrylic tips and they never even had her wash hands! Stay away from this place! Read Less
Rachel F.
1 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I'm a licensed cosmetologist and I know the proper way on how nails are supposed to be done. My manicure wasn't that bad... just very rough and cut short. But the pedicure wasn't even a pedicure. She ... Read More
I'm a licensed cosmetologist and I know the proper way on how nails are supposed to be done. My manicure wasn't that bad... just very rough and cut short. But the pedicure wasn't even a pedicure. She trimmed my toe nails and filed and then turned the water on and so I went to roll up my pants and she told me not to worry about it, and then grabbed my feet ran them through the water spout and then dried them and painted them..... That is not a pedicure. I will not be returning and just from looking around I wouldn't recommend this place to anyone. With or without a trained eye. Read Less
Loria E.
1 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I'm so happy I found this place.... Friendly staff and excellent staff...I was so discouraged after my visits from other salons... Just moved from The Woodlands..
Taylor Russell
15 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Customer service at its best. Has recently gone under new management and I couldn't be anymore pleased with the change.
Ada W.
13 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Just needed a polish. Got tired of waiting (20 + mins) so left to go somewhere else. One nail tech was on phone while doing clients nails. That is unprofessional and would have made me angry if it ... Read More
Just needed a polish. Got tired of waiting (20 + mins) so left to go somewhere else. One nail tech was on phone while doing clients nails. That is unprofessional and would have made me angry if it had been me. Have to give 1 star just because it won't let me do none. Read Less
Winsome Cameron
31 May 2015
REPORT
☆☆☆☆☆
REPORT
Linh and Lee we miss you!!! WHEREVER you go, BOTH your business AND services are ALWAYS 5☆
Susan Pense Maddison
29 May 2015
REPORT
☆☆☆☆☆
REPORT
I'm pretty finicky about my nails and I've had acrylic nails for over 30 years!!! I was visiting town with some time to kill and I'm so glad I did. Lee did an awesome job on my new solar nails! My r... Read More
I'm pretty finicky about my nails and I've had acrylic nails for over 30 years!!! I was visiting town with some time to kill and I'm so glad I did. Lee did an awesome job on my new solar nails! My real nails are thin and badly shaped he shaped my new nails beautifully!!! HIGHLY RECOMMENDED!!! Read Less
Kimberly Brown
14 Feb 2015
REPORT
☆☆☆☆☆
REPORT
I love me some Tracey!!!!! She is the BEST!!!! I can go in there and she know just how I like my nails done without me telling her, even if I haven't been in a long time!!!! Where else can you get tha... Read More
I love me some Tracey!!!!! She is the BEST!!!! I can go in there and she know just how I like my nails done without me telling her, even if I haven't been in a long time!!!! Where else can you get that kind of service!!!!!!! Read Less
Erica Mack
23 Apr 2014
REPORT
☆☆☆☆☆
REPORT
I love Tracey
jmcalpine
16 May 2013
REPORT
☆☆☆☆☆
REPORT
My mother and I went there for pedicures and had an amazing experience. They were very clean and it was a great experience. We will definitely be going back!
insider46
20 Aug 2010
REPORT
☆☆☆☆☆
REPORT
they always hurt my fingers/they always dig their finger nail into your skin while they are painting your nails and especially when they put the acrylic nails on Goodness Gracious