This service was terrible, cut way to deep and even after I asked stop cutting, she continued to cut even deeper. I didn't get the service I paid for. This was the last time for me. $70 for 1 hour instead of 1 1/2 hours and not using clean instruments are unforgivable. I cannot recommend. Read Less

Me and my 2 kids came here to get our feet done. They are not very kid friendly in my opinion, never offered us a drink and everyone else around us had drinks even the people who came after us were offered and got drinks. Were not friendly and didn't work on my kids long at all, they only spent 5 mins on one of my kids and my other kid waited over an hour just to get her water ran and still charged us $90. Wasn't relaxing at all! WILL NEVER BE BACK NOR RECOMMEND THIS PLACE! It was awful! Read Less

Daughter and I went for pedi's. I was rushed through, feet didn't have time to soak, only dipped in water to get wet and rinse off, water was not very warm. It actually hurt while he was cutting the cuticles, there was no conversation. My daughter enjoyed hers overall until we noticed how HORRIBLE the polish job was. One big toe actually looks bubbled. My toes are not fully painted and he left my little toe nails sharp. Heels still have dry skin. Needless to say it was a total waste of time and money! Do yourself a favor and go somewhere else. Read Less

Wow how does this place win Locals love us every year. I lived in Longview several years ago and was in town for work. I remembered Pure being the new, nice spot. They were 15 minuets late opening no big deal I wasn't in a hurry. My nail tech only did 2 coats of powder so you can see through my nails. Standard is 3 where I'm from. And the price was about $10 higher than I'm use to so I had high expectations. He cut me multiple times and twisted my fingers to get them in awkward angels he wanted and when I said it hurt he kept doing it. He cut me multiple times with the drill and one time I jumped from how bad it hurt and he said the drill doesn't hurt you quit moving and my reply was why am I bleeding if it doesn't hurt....I will wait until I get home even with ugly nails before I ever go here again Read Less

Went and had my nails done on Sunday 12/3/2017 and they were cute. But the nails have been peeling since a day or two afterwards. And today the bottom part of the nail completely broke off. Will never go back to this place. The price I had to pay for the nails and they didn’t even last a week. Ridiculous. Read Less

The 1st time I came here I thought it was the best! Loved the Jell-O shot pedicure. This time I wasn't even offered a water or a hot pad for my neck. Seems like they give preferential treatment for other customers. I will not give such a good tip next time. Probably won't be back. Read Less

Got what they “called” a Long Island Ice Tea pedicure today, for $33. I’ve received pedi’s all over the world & this place is by far THE WORST! All they care about is getting everyone in & out. They don’t care if they hurt you & if you say anything they all sit & speak Vietnamese laughing and very obviously talking about everyone. Not to meantion playing the whole “yes I understand” game and not doing anything you asked them to do or more, STOP doing. Don’t waste your money here!!!! Terrible and do not care about the customer at all😣😕 Read Less

My toes and feet looked fabulous when done. If you ignored the 3 inch piece of skin he scraped off. I walked with a limp for more than a week and had to keep it bandaged for even longer. I paid almost $50 to walk out bleeding without even an apology. Read Less

Franky (owner) is the best. He always puts a smile on my face when i come to get my spa on. Never had a bad nail job done. Always been very pleased from the year they opened till now. And still a continuous customer who highly recommends this place. Remember you PAY for what you GET. Meaning they aren't the cheapest in town. But i never have to complain. Great Business.Read Less

I was given a gift card and decided to pop in to get my nails done before school started. The woman that did my manicure buffered my nails so hard that some skin was taken off of my pinky finger and burned the entire time and part of my thumb's nail polish isn't coated like the rest of the nail. I wasn't spoken to once during my manicure and the woman acted disgusted when she was doing my nails the entire time. Maybe it was a bad morning for her, but kindness does go a long way. Read Less

Nail tech was very inapropriate. Every toe is messed up in some way and and cut one so short it bled. I will be going back and asking them to fix it. And then will not return. I spent 70 dollars and my feet are still rough and i could have painted better. He was too busy talking about every woman he has slept with and their nationality. Also galking at the 18 yr young woman. ....rubbed the same spot on my leg the whole time he was talking..not even a good massage! WTH Read Less

If you work full time, this is the best walk-in place in Longview to get acrylic nails/fill outside normal business hours. Some people say this place is dirty, but I think it's quite clean. I've been going for a few years now and never had any issues. I think the price is reasonable considering the quality and walk-in availability. I also get gel nail polish on my toes and they always do a fab job. Read Less

My child got her nails done on May 4th for prom at this salon, but today she went to get them redone at another salon because hers were falling off rather quickly. As the new manicurist was stripping the color off he noticed black stuff on the acrylic nail. With further investigation we found out it was MOLD! Yes, mold under the acrylic nail that they attached. Absolutely disgusted!Read Less

Went this afternoon. Had the worst pedi I have ever had. My heels feel so rough and the cut my toe. (Sure it was an accident but it still happened). They added something to the nail polish like 3 times seemed to be watering it down with something. We were supposed to get a manicure also but we had to wait for so long after our pedicure that we ran out of time. Paid $90 for two pedicures one was ok but mine was NOT. Would not recommend this salon to anyone. Read Less

Went to get a pedicure with two of my friends & the lady over flowed the tub and got my new suede boots ruined and my purse wet from the water and chemicals they put in it she knew it was overflowing and didn't turn it off and then treated us like crap afterwards like it was our fault and did not do a good job on our feet at all embarrassments are one thing but treating you customers like crap is another. Not very clean and did not use sterile utensils. Will not be going back! Read Less

I think this place lack hygienic cleanliness. They cut my cuticles 5 times and only after I said something about bleeding did he stop and get some sealant for the first cut. Afterward he never applied sealant to stop the bleeding. The tools were not cleaned before he decided to take the next client. I'm left with cut, inflamed, and red cuticles. After calling them the next day they told me the tools are cleaned daily. DAILY! Not per customer as it should be!! Read Less

Took my friend to get her nails and toes done cuz she was being proposed to that day and her boyfriend wanted her to look and feel great on her special day... well I failed! Not only did they mess up her toes and made her nail designs look bad they didn't give her the relaxation feel she deserved! I also was not impressed with how my toes and nails turned out, the old polish was still under my nails and in the beds of my cuticle and they overlapped it with the acrylic therefore making it impossible for me to go natural or with a light color since the old polish was a deep red color!! Will not be going back!! Read Less

Was in town to visit family and stumbled across this nail salon. My first impression was like "whoa!!" this salon is beautiful. When I walked in I was greeted and shortly after that was seated by one of the employees. I had shellac and a pedicure done and it was amazing. They really take their time to do my pedicure and the shellac was a perfect color and looked really nice. Everyone was really friendly. Definitely recommend this place. Read Less

Although this place is very nice inside, the owner is very rude and very self centered. He doesn't treat his workers well. The lady that was doing my pedicure was extremely nice. We were having good conversation and were laughing. The owner looked at her and told her to stop laughing and that's exactly what she did. The owner is all about business and doesn't truly care about his customers. I also got a manicure and as I was drying my hands, 5 minutes into the drying time he pulled my hands out and said ok you can go. I wasn't dry and he knew that. He was just trying to get me and my mom out. While I was drying I also saw him reach under me to grab some used flip flops they use for customers to dry their pedicures. Those used flip flops, which were dirty, got used on another lady's feet. Needless to say, the workers are extremely nice but the owner is very rude and doesn't want customers to have a good experience, just wants their money. In sure as long as he isn't there the service is good but I won't be going again. Read Less

TERRIBLE!! Appalling to say the least. I went in for a shellac manicure and right away I could tell the chosen color wasn't going to work-it was completely transparent. I told the guy (whose name I do not know-no name tag or license I could find) and he brushed it off. He was very unfriendly from the start. I thought maybe after a few coats it would be okay. He finished by putting no top coat so it was a matte, yellow translucent color and just very unattractive. The manager came over and saw and agreed that it was not good so he offered for me to come back in to have a color change the next day as I did not have time to redo it then. I thought this was very nice and said I would be back in the morning. The next day I go in and have to wait one hour for the same man to redo my nails. He was clearly very unhappy to see me back. Did not say hello or greet me at all, just told me where to sit and began to remove the polish. Once he started painting them, he was very rushed and did not paint the entire nail. Being that this was my second go around with him, I pointed it out and asked for him to fix it. He VERY rudely would run the brush over the rest of the nail then move on. As we were nearing the end, I looked at them closely and there were all sorts of bumps and pieces of fuzz under the polish. I asked him to remove the fuzz off of one nail and he said he would later. Fast forward to later-he goes to the nail and there was a bit of a hangnail thanks to HIS filing. Rather than get the fuzz, he grabs the hangnail and RIPS it off. This caused my finger to bleed quite a bit. At this point I yanked my hands away and told him I was done, as he did this out of a fit. I was shocked by his actions! I have never experienced something so horribly rude. He then tried apologizing-simply because he did not want to get into trouble I'm sure. He slapped on the top coat leaving nail polish all around my skin, all while my finger was still bleeding. I left right after and most CERTAINLY will never return. Worst manicure I have ever had (both times), along with the absolute worst treatment. I am looking into reporting him as he should not be allowed to work with customers of he is going to throw fits that turn into hurting the client. Beware to stay away from him if you do go in, he works at the back left counter and wears cowboy boots. TERRIBLE Read Less

Most recent update :: My nail tech who used to work here, Kim, has moved to Pepper Tree Park Salon in Longview. I now go there More recent update : my tech wasn't here. I got a younger girl who did  my pedicure. She was rough on the cuticle. The main reason I don't get a regular pedi is so that my callus can be taken care of. When she scraped my feet, and when she used the pumice stone , not once did she touch the callus. I took my nail and scraped it, and a lot of dead skin came off under my nail. Disappointed. Won't be back unless my tech is available. Now I have to go home and tend to my own feet at the bottom. On the brighter side, she gives a good thorough foot massage. Update: went again to the tech I said I would go back to. She was more talkative, and she offered me wine - so they DO have it. The sangria is better. I had an even more pleasant experience than the first time, and I will be back to this same tech in two weeks!First impression : I am new to the area, so I had to Yelp the best nail salon. After my research, i saw that this was the best of the best that Longview had to offer- and they have certificates to prove it. They wear name tags. This is a first for me. Just had to mention. It's a nice place. It looks smaller than it is, but it's larger in the back where you get pedicures. The color selection isn't as big as I have seen in the past, but it will do (they may have more colors elsewhere). Got here on a Monday at around 7:20. They close at 8. I looked at the menu And was found to go for the basic pedicure for $28, but wasn't sure if it came with a callous removal, so I got the $38 pedicure. Nancy was my tech. From what I could gather, she doesn't speak very good English, but it all worked out okay. This pedi came with oranges that she placed on the tops of my feet and later scrubbed my toes with (that was different). After fixing my cuticles she scrubbed my feet. The pumice stone was very small. Sanitary- because they throw those away I'm assuming, but very trial sized. It seems as if I didn't get the full scrubbing I needed - well that my feet needed. She used the larger scraper on areas of my feet (I'm used to the whole foot getting scraped)-  later she placed them in the paraffin wax. This treatment came with hot rock massage and a towel wrap (Towels weren't hot). An oil massage followed by a moisturizer massage (she had a two sided dish. One side with an oil (room temp)  and one side with moisturizer. All the while my feet were in the paraffin. The massage she gave my foot after she put the moisturizer on was so good!!! My goodness. They Use torn paper towel to separate toes. I didn't get paper sandals- maybe because it was closing time. They put my sandals back on - something I wanted anyway. Con: small pumice stone -which could be a plus for some)NO WINE with pedicure. I'm so used to that! She did offer me water, coke or doctor pepper. Drying the feet: this is just a personal issue for me. She didn't know, otherwise she wouldn't have done it. She took the towel and she "scissored" in between each toe with the towel. It wasn't a constant sawing motion, but my toes are very sensitive- especially Mrs. Pinky. She could tell I was uncomfortable  and apologized. Pros: everything else. Nancy was nice. I saw a tech who scrubbed the bottom of a lady's feet to no end- I bet she's still in there scrubbing. I'll go to her next time, because I need a good scrubbing!!!! Read Less

I love coming to this place. Definitely ask for Kim if you need a manicure. She's amazing. Diep is the best at pedicures! She took the time to actually massage and relax me!! It's hard to find someone that actually cares! She is fantastic! Definitely coming back every two weeks!!! Read Less

So, my first time here. Pros-Very clean. Danny did my shellac nails; very talkative, nice and a pretty good job. A tad shakey handed today. Tommy did my pedicure, sangria, pretty cool, very quiet, great massage, great job. Cons-the color they matched to my nails for my toes didn't match very well and I asked tommy to do a simple design... And it was a fail! BUT-with that being said I will go back and NOT get a design by Tommy;) Read Less

I have been coming to Pure now for 3 1/2 years! I love this place! They always treat me so well and I never have to wait. Go on the weekdays. Tuesday or wed. Is the best! I started out with the solar nails with shellac on top. They always looked fabulous and have a huge selection of shellac! For the past 5 months I have been getting the powder put on top of my real nails! I love it. My nails are now in great condition, hard and a great length! They also do not break! I can go in every 2-3 weeks now! I have had multiple nail techs and everyone has been great! I love the manger too! So sweet and always in a great mood! Definitely would recommend! The prices are pretty reasonable as well...love Pure! Read Less

I've been there 2 separate times and both times I left disappointed.The first time I went, I treated myself and my friend to the most expensive pedicure they offer.   At $50 a piece, I expected to be there for at least an hour with un-rushed technicians. My feet were NOT shown the callus treatment that i thought a $50 pedicure called for and the entire time the techs chatted with each other. Our "18 minute massage" was them light rubbing lotion on our legs and feet.  They provided a normal nail shaping and polish job.  My friend commented that she thought it was NOT worth the upgrade- $105 total for both pedicures.The second time I went, my husband and I got the middle-service pedicures.... I believe it was around $34.  The ENTIRE time the tech hick-upped, coughed, and burped.  When he wasn't  making sickly noises, he and the other nail tech chatted. The tech quickly used a pumice stone to "soften" my heals and when i could tell he was about to start the massage, I felt my heel and kindly asked if he could use the grater to remove more rough skin.... He mouthed me and said "No Need, you No need" .  I again felt my heel and said "well they feel rough to me, if you wouldn't mind I would appreciate it.  He grabbed the grater and mouthed the entire time that i didn't need it, "See, nothing, you no need".  I was aggravated because i don't care what he thinks, i don't want to argue when i am paying for a service. If the customer requests something that is part of the service, they shouldn't been bullied. The paint job on my toenails were poor at best.  I am 9 months pregnant and cannot get close to my feet but I can see how thin the paint is on my toes.... my husband even made a comment, and that is rare.  I also received sub par service on my shellac manicure that day - rushed, poor cuticle job, and thin paint.  And might i mention, He still had the hick-ups. After another $110 dollars poured in to this place - I WILL NOT BE BACK AND DO NOT RECOMMEND !! Read Less

I needed a new set of solar nails. Instead of the nail tech soaking them off...  HE PEELED THEM OFF with a nail tip!!! NEVER AGAIN!!! They are suppose to know what they are doing right!! He peeled part of my own nail off with the solar nail tip.. It was bleeding and he never said a word!!! My fingers are so sore!! I had the natural pink done and you can see something dark under the nail, It's dried BLOOD!! The first time I went to this place a lady did them and they were so thick and ugly. I went back the next day because they were so busy I could not bare to wait any longer.. I think they were her first time to do nails. I am done with this place!! Read Less

If I could give no stars I would! Absolutely horrible service. Both times I've been there I've gotten makes to do my toenails and nails; they need to freaking fire all of the males in there because THEY CANNOT DO NAILS! It took 3 hours for VICTOR to fix my nails because he cut them too short and I was paying attention because I told him what I wanted and at the end I said I wasn't happy at all. He proceeds in trying to fix them and still messes them up! They look absolutely horrible. I will NEVER be back. I am so freaking pissed. Read Less

I got my wife and 2 daughters a manicure for Mother's Day. They were excited as I dropped them off. People were friendly but the skill of the three nail tech was far from professional. They hurt them, destroyed their cuticles and the polish job was horrendous. So much so that my wife couldn't handle it and had them just remove all the polish and get a refund. I know they have a few good yelp reviews but our experience was awful and we will never return! Read Less

I got a manicure and pedicure. Waiting was not too bad, about 15 mins, I was a little disappointed in the length of my massage on pedicure it lasted about 2 minutes! But he did a nice French paint. Le did my manicure, shellac French turned out nice I just felt a little rushed too many clients! But over all it was clean! Read Less

I took my teenage stepson and 5 year old daughter here for pedicures. The service was decent for the price. I think $26 for a 5 yr old to get a 'pedicure' & toes and fingers painted was way too much. They did a decent job on my stepson's ingrown toenails. My manicure was nice and pedicure was too. MAJOR ISSUE: ppl come through so quickly they don't give the pedicure chairs long enough to disinfect...oh wait the 45 min I was back there I never saw ANYONE spray down the foot bowls with disinfectant, ever. I didn't see any of our utensils come out of autoclave bags. Read Less

i'd have to say pure is the best place in town to beautify your hands and feet. The staff was attentive and super friendly.  At first i was a little skeptical about going because of the reviews on here but i'm so glad that i did. I've been to so many nail salons through out the years and this place is the best one yet. they spend a lot of time doing my pedicure and the massage is AWESOME! the pedicure chairs are so comfortable and the staff made me feel at home. I'm definitely coming back. Thanks pure for the awesome experience. Read Less

PURE is absolutely beautiful inside, probably because it is almost brand new.  When you walk in you will notice the manicure stations and front desk. Being new to the place I asked to see the price list.  The price list in my opinion is a little confusing.  I was confused by the details that were provided for their services.   Behind the front wall are the private pedicure stations with about 8 or 9 massage chairs. The staff are very friendly, one of then men had me cracking up the whole time! They offered me the choices of a bottle of water, glass of wine and something else.   I choose the basic pedicure which costs $26 (way to much for my experience). The pedicurist sold me on the gel nail polish and that cost me $30.  So the whole experience set me back $64 including tip. I highly recommend the gel nail polish, the tech did an amazing job.  However the reason I gave 2 stars is because I DO NOT recommend a pedicure there.  Usually where I am from when you get a pedicure they file your toe nails and use sponges in between your toes when they paint.  This place did not do that at all. Yes, they scrubbed the bottom of my feet and painted but that was it.   The paint job was very sloppy, he even went over the top coat with the color again but did not reapply the top coat. My nails were not filed, and I did not have any sponges between my toes to keep my nails from smudging on each other.  I think I will look elsewhere in Longview for a pedicure. Read Less