I've had my nails done for years at the same place, but was going out if town and couldn't book an apt with my normal tech. @ Madison nails. With in 2days I have 2 chipped nails and 1 broken off completely. I will never use this salon again!! Read Less

I loved this nail salon when they first opened. The LAST time I went for a manicure, it was pitiful. The lady was obviously annoyed, she was rude and too rough, barely rubbed my arms. To top that off, she threw the HOT instrument into my soaking water dish, it stabbed me and I bled. That further annoyed HER, I won't be back. Read Less

Kevin is the one you'll want! He'll do what you want and make it look FLAWLESS. My first experience coming here and it was amazing would definitely come here again. Very friend and welcoming and he took his time, didn't rush at all. Read Less

I've been going to this nail salon since about 6 months after it opened. It was all great and I've even taken my 7 year old daughter with me a few times so she could get a mani-pedi with me. Sadly twice in the last 4 months I've developed a nail fungus after getting my nails refilled. On two different nails. Luckily I caught it in time that it could be treated topically. I've been getting my nails done for 20 years and this was the first time I've gotten a nail fungus from a salon so twice is more than enough for me to find another salon. Read Less

I came from Houston looking for a good nail salon. But this one failed me. The pedicure was amazing! Why though? Bc I got everything I didn't ask for but was charged for it. When I got my nails done the woman was rushing & not one of my nails had an even end, they weren't square at the ends they were crooked. By the time I got home my shellac paint WAS PEELING OFF. I was so mad but didn't want to go back & have them do it all over again & do it wrong AGAIN. Then while I was getting them done, the lady said what kind of pedicure did you get? I said the regular one, bc I was never asked which one to choose from. She said no. You got (whatever it's called) and I asked "Well how much is that?" & she said 45. I said well I never asked for that & all she did was laugh. I should of never paid for a dime of this service. Read Less

This craftsmanship and customer service at this nail salon is horrible. I've gotten a full set of nails at least three times at this nail shop and each time my nails started lifting within a week and a half. The technicians seemed to be mostly friendly and courteous, but during my most recent visit, one of the technicians started spraying and disinfecting the spa chair I was in as soon as I finished getting my pedicure. There were other customers that left before I did and I didn't see anyone spray or disinfect their chairs. I'm black, so I was very offended by this. I am a very hygienic person and I didn't waste, spill, or drop anything on the spa chair, so clearly their intentions were malicious and racist. Even though the technicians never said or did anything to my face that was disrespectful, I'm still not interested in patronizing a business that looks at me as being "dirty" or not good enough. I refuse to spend my hard-earned money where I am not respected. I will not be returning and I would not recommend this nail salon. Read Less

I went in today, and was seen right away, Kevin did a Great job on my Gel Manicure!!, Kim did my Gel Pedicure, however Kim was rushing and also aggressive when handling my feet my big toe has a bubble in it that I'll be going back to fix. Read Less

I went for a basic pedicure some how the basic pedicure turned into 65 dollars as I asked he they could help understand why it was so high for a basic pedicure he kept on saying you got this and that which wasn't the case. I paid it and will never go back. Other places that are nicer are still cheaper than here. Read Less

I'm still new to having shellac/artificial nails, and my last two experiences have been less than satisfactory. Well, after yesterday, I am never going anywhere other than Flawless Nails! I came in during the bad weather we had on Tuesday, and they were all very eager to help me get what I needed! I was in and out within an hour and half, and I love how my nails and brows turned out! The service and location were excellent, and I am very excited to come back in a few weeks to get my nails and brows done again! I would highly recommend them to anyone looking for a nice place to treat themselves! Read Less

I am more than disappointed with my experience today. I went in to get a refill (with color change) and a shape change (the last place I went did not do the shape correctly). I picked a color, told her the shape and that I wanted it matte. The lady that did my nails was really nice. However my nails are not really looking as nice. I have lots and lots of bubbles on several of my nails. I pointed it out and she said that it would go away once the top coat is put on. Here is my problem my nails have bubbles all in them, the matte top coat did not cover the bubbles and the matte doesn't even look matte. I will now have to go somewhere else to have them fix this issue because it wasn't addressed when I mentioned it when I was there. When I got up to pay I was charged $40. I have never been charged that much for a refill (with color change) and shape change before in my life. It is $30 for a refill without color change. If I had known that before I sat down I would have NEVER agreed to that. I paid less than that when I got my full set 2 weeks ago at a different nail salon in the area. (I've been trying different ones since I just moved out here a few months ago) I am incredibly frustrated that I have to go pay more money to get the problem fixed that they created and didn't bother to fix when I pointed it out. I won't be going back here.I will be posting photos Read Less

This place is amazing and Tina did such a great job. This will definitely be my new nail salon. I like sticking to one nail place and have tried multiple in the area but this is by far my favorite! The salon is very clean and quiet. I came in on a Saturday at noon and it wasn't very busy, but even as it picked up it continued to stay quiet which is a big pro for me. I got a full set with gel on top and Tina did an exceptional job getting them just the way I wanted. Getting the deluxe spa pedicure was great! They give you a nice warm pillow for your neck and all the products they used smelled great. The whole staff was friendly and helpful. I look forward to coming back. Read Less

I started going to Flawless Nails on and off since they opened. I always go back to this nail shop because I like the staff! They are friendly, kind, and always talk with you and make you feel comfortable. I have invited several friends and family there with me as well and they all have had the same experience. Today my nail technician was Jenny, she was super sweet, took her time, and did a great job. I would recommend her to anyone! It is a bit pricy but most shops in this area run about the same! Read Less

The reason I'm giving this place only one star is because the price I paid was way too much for the poor quality I received. Don't get me wrong, they were very polite, no wait time, and had a clean facility, but my nails looked worse than if I had done them myself and started to chip only three days later. I work really hard for the money I make, and so when I have a bad experience I make sure to not repeat it. Other people may have had a positive experience, but unfortunately I did not. Read Less

Two stars for cleanliness and no wait. 4 adults and 1, 7 year old went in yesterday for mani/pedi and one change of color on toes. The pedicures were poor, leaving skin on heels and not triming cuticles. It was an overall disappointment we were really looking forward to being pampered and having an amazing pedicure. My sister went on to have her French manicure. When it was completed and she was under the dryer, I asked to see and she showed me her nails. Both thumbs were completely different. They looked horrible. I told the owner in which the standard reply, "it short, it shape of nail". I politely told him that was unacceptable and to please fix it. He again said it was the nail. I said okay and that we would not pay for her manicure services. He quickly got one of the nail techs over to correct the original wrong. I will not be back and neither will anyone in my group. We were disappointed and so excited because it was a new shop, close to home.**additional note, just received a photo of my sister's manicure....to no suprise, the white "french" chipped today** Read Less

Today was my first time at this nail salon and I was impressed. Kim was accommodating, friendly and gentle with my pedicure and manicure.  She used sanitized implements, which not all salons such as this do.  I enjoyed the massaging chair and the foot, leg, arm and hand massages.  The salon is clean and neat.  Granted it is relatively new, but it was spotless.  I will return! Read Less

My aunt recommended I go see Holly here at Flawless. I scheduled an appointment and they were able to get both me and my mom in on the time I needed. Upon entering, we were greeted, chose our polishes and taken back to the pedicure area. We were seated next to each other- only downfall, my massage chair didn't work. I like that they use the plastic covering for the pedicure sinks, it just feels more hygienic this way! The water was warm and Holly got started on my pedi. I opted for the $35 pedi, included scrub & hotel towels. The massage was nice and Holly did a great job on my toes. They offered drinks and checked in with us throughout the pedi. Following that, I got a basic manicure. I am not normally one for regular polish (usually go with Shellac) and I know why- I can mess them up instantly. Before even leaving the salon, I had to have Holly do a quick touch-up. I like that you can dry your toes and nails at the same time. The salon was very clean, we didn't feel cramped in there. I would highly recommend coming here for mani / pedi services! Go see Holly! Read Less

If I could give zero stars I would. Within 1.5 weeks I completely lost 2 thumb nails and ALL other nails were lifting. I've had solar nails for over 15 years and I've never had this happen. I also had a chipped toenail that my nail girl said she could fix. When my pedicure was finished, she stepped in and applied gel to patch my nail. I was busy on my phone as my pedicure continued. They NEVER filed or buffed the repair and just polished over it. REALLY?? Will never go back. Read Less

Well I didn't do any research into lash extensions so I thought I had a good set only to realize I was far off from reality. After looking at salons that specialize in lash extensions, what I had done was almost horrible. Clumps galore. When I lost one of my real lashes, about 7-10 of the extensions would fall with it. Now that I've pretty much gotten all of my extensions off, I still feel all the glue residual on my lashes. It's gross. So, do your research...that's all. Read Less

One of the best nail salon experiences I've had. I will DEFINITELY be returning. Well with what I paid. The techs went above and beyond what was expected and were incredibly friendly. Price was VERY reasonable. Read Less

I decided to try them this afternoon for a French manicure.  Huge mistake.  The nail tech had to be told to put cream on my cuticles before clipping them, used a rough file on edges and surface of nail.  The white polish of my French manicure is sloppy and uneven.  She painted over the rough surface without smoothing it.  I literally could have done a better job than she did.  Definitely will not go back.  Nor will I recommend to any of the ladies in my neighborhood.  It's worth the 10 minute drive to Vogue nail salon on Nasa and Point Lookout Drive.  (As I sit here trying to smooth the rough edges on my nails). I suppose someone else might think they're okay if they've never had a good manicure.I'm giving it 2 stars because Yelp may not post with just one. Read Less