11 Reviews

Regal Nails Salon & Spa

Katy, Texas
Reviews
Trinette Lopez
23 May 2018
REPORT
Sweet ppl but she cut me several times around my finger nails.
Sue Renfrow
15 May 2018
REPORT
Holly does a good job, very nice atmosphere.
cindi dewoody
22 Mar 2018
REPORT
Very understaffed and extremely rude . Waited an hour why they doubled up ladies doing pedicure and fills. So dirty and cramped. Will report them to state
LaDonna Pearson
5 Feb 2018
REPORT
VERY DISHONEST ONCE SERVICE IS COMPLETE, THEY OVERCHARGE YOU & THEN ACT LIKE THEY DON'T UNDERSTAND ENGLISH. THEY CERTAINLY UNDERSTOOD YOU WHEN YOU FIRST WALKED IN. I really liked this place but I've ... Read More
VERY DISHONEST ONCE SERVICE IS COMPLETE, THEY OVERCHARGE YOU & THEN ACT LIKE THEY DON'T UNDERSTAND ENGLISH. THEY CERTAINLY UNDERSTOOD YOU WHEN YOU FIRST WALKED IN. I really liked this place but I've witnessed way too much dishonesty when they service other customers. Read Less
Anaya Atkins
4 Jan 2018
REPORT
The shellac dosent last , neither does the regular nail polish. They are also very rude when you ask them to correct something THEY did wrong.
Amber G.
10 Dec 2017
REPORT
I've been coming here for over a year and the ladies here are very nice and do a great job. It's right down the road from me, it's super convenient whenever I need a manicure or pedicure. I only go he... Read More
I've been coming here for over a year and the ladies here are very nice and do a great job. It's right down the road from me, it's super convenient whenever I need a manicure or pedicure. I only go here to get my eyebrows waxed, it's cheap and they always do a good job on that as well. :) Read Less
Cindy R.
12 Nov 2017
REPORT
Horrible customer service! Wanted to charge me 20 dollars for a basic refill. Claim they don't do acrylic. I asked her where the prices were listed and she claimed they use to have them up but not any... Read More
Horrible customer service! Wanted to charge me 20 dollars for a basic refill. Claim they don't do acrylic. I asked her where the prices were listed and she claimed they use to have them up but not any more. Since I insisted on a price list and she finally took one out of the drawer and I said well it says $13 here for acrylic nails but she said they no longer do acrylic nails I said OK but it is $15 for solar nails refills and she said but it depends on the nails LOL my nails were only needing a very basic 2 week refill..she was so ridiculous! She said they could change the price depending on their opinion LOL! I asked well how much is a full set she said $24 but yet she wanted to charge me $20 for a refill! Very unprofessional and very rude. Keep your refills honey the only reason I went there is because it was Sunday evening and everywhere else was closed. They would never be my first choice and now they will never be my last choice either! Read Less
Abigail Belisle
26 Sep 2017
REPORT
I stopped in for a fill my nail shaped was round when I asked how much a fill is she said for you $25 but it clearly says $15 on the menu. So I was like whatever if the job is done well I wouldn't min... Read More
I stopped in for a fill my nail shaped was round when I asked how much a fill is she said for you $25 but it clearly says $15 on the menu. So I was like whatever if the job is done well I wouldn't mind paying but the nails weren't even polished correctly there's sides of my nails thy aren't even painted. I'm from Boston and I pay $18 for a fill and 25 for a full set. Like this is Ridiculous and is not worth your time or money. Read Less
Melanie B.
9 Mar 2015
REPORT
Anna is amazing. She is attentive, sweet, conscientious and meticulous. I genuinely enjoy her, and I know that when she suggests something, it's because she knows I will enjoy it, not because she's tr... Read More
Anna is amazing. She is attentive, sweet, conscientious and meticulous. I genuinely enjoy her, and I know that when she suggests something, it's because she knows I will enjoy it, not because she's trying to get me to spend more. I'm a server, so I can tell the difference. She understands and practices genuine hospitality. Call ahead and ask for her; you will be very glad that you did. Read Less
Quu S.
31 Dec 2014
REPORT
Service have gone down over years Every Time  I come its another newbieI love the manager but this place has become Walmart quality It used to blow people away that I got my nails done at Walmart beca... Read More
Service have gone down over years Every Time  I come its another newbieI love the manager but this place has become Walmart quality It used to blow people away that I got my nails done at Walmart because they were done so well Now I can't believe I pay for this mediocre Read Less
Olivia H.
16 May 2014
REPORT
I was coming to this location several times, and my last visit unfortunately was my last. Van, who used to be very nice to me was actually really rude. She had always been so nice and warm each and ev... Read More
I was coming to this location several times, and my last visit unfortunately was my last. Van, who used to be very nice to me was actually really rude. She had always been so nice and warm each and every time I got an eyebrow wax and occasionally a mani. But like I said, this last visit was awful. I really left hurt and disappointed with how I was treated. Nails and toes looked wonderful, though, but bad service shines like a sore thumb here. First off, I made an appt, and I still had to wait I think it was about 15 min. I chose my colors, and then some random tech did my pedi, and Van did my mani. Some nice comments I made, were turned off and answered rudely. She even had the audacity to tell me "but every time you come back, you have short nails." Um, what? Who cares, really? I may be the type that still bites my nails (a year later when I am finally making the review--I've quit that habit! Yea) but what gave her the excuse to make such a sad reply. Then as I was getting my pedi and mani dried I saw that they also had OPI polish (a brand I really like!) and I was like "oh, you have OPI? (I did not see it at the front, where all of the other polishes were). Van's response "Oh, next time" Bam strike two. This was so out of character and to be quite honest these salons are so cheap and the employees don't make you feel special like you are there to be pampered. Needless to say, I've moved on to a beautiful salon and I'll forever be returning there. Thanks anyway, Regal! Read Less
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(281) 398-8890
1313 North Fry Road
Katy Texas 77449
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Regal Nails Salon & Spa

Katy, Texas
(11)
1313 North Fry Road
Katy Texas 77449
Trinette Lopez
23 May 2018
REPORT
Sweet ppl but she cut me several times around my finger nails.
Sue Renfrow
15 May 2018
REPORT
Holly does a good job, very nice atmosphere.
cindi dewoody
22 Mar 2018
REPORT
Very understaffed and extremely rude . Waited an hour why they doubled up ladies doing pedicure and fills. So dirty and cramped. Will report them to state
LaDonna Pearson
5 Feb 2018
REPORT
VERY DISHONEST ONCE SERVICE IS COMPLETE, THEY OVERCHARGE YOU & THEN ACT LIKE THEY DON'T UNDERSTAND ENGLISH. THEY CERTAINLY UNDERSTOOD YOU WHEN YOU FIRST WALKED IN. I really liked this place but I've ... Read More
VERY DISHONEST ONCE SERVICE IS COMPLETE, THEY OVERCHARGE YOU & THEN ACT LIKE THEY DON'T UNDERSTAND ENGLISH. THEY CERTAINLY UNDERSTOOD YOU WHEN YOU FIRST WALKED IN. I really liked this place but I've witnessed way too much dishonesty when they service other customers. Read Less
Anaya Atkins
4 Jan 2018
REPORT
The shellac dosent last , neither does the regular nail polish. They are also very rude when you ask them to correct something THEY did wrong.
Amber G.
10 Dec 2017
REPORT
I've been coming here for over a year and the ladies here are very nice and do a great job. It's right down the road from me, it's super convenient whenever I need a manicure or pedicure. I only go he... Read More
I've been coming here for over a year and the ladies here are very nice and do a great job. It's right down the road from me, it's super convenient whenever I need a manicure or pedicure. I only go here to get my eyebrows waxed, it's cheap and they always do a good job on that as well. :) Read Less
Cindy R.
12 Nov 2017
REPORT
Horrible customer service! Wanted to charge me 20 dollars for a basic refill. Claim they don't do acrylic. I asked her where the prices were listed and she claimed they use to have them up but not any... Read More
Horrible customer service! Wanted to charge me 20 dollars for a basic refill. Claim they don't do acrylic. I asked her where the prices were listed and she claimed they use to have them up but not any more. Since I insisted on a price list and she finally took one out of the drawer and I said well it says $13 here for acrylic nails but she said they no longer do acrylic nails I said OK but it is $15 for solar nails refills and she said but it depends on the nails LOL my nails were only needing a very basic 2 week refill..she was so ridiculous! She said they could change the price depending on their opinion LOL! I asked well how much is a full set she said $24 but yet she wanted to charge me $20 for a refill! Very unprofessional and very rude. Keep your refills honey the only reason I went there is because it was Sunday evening and everywhere else was closed. They would never be my first choice and now they will never be my last choice either! Read Less
Abigail Belisle
26 Sep 2017
REPORT
I stopped in for a fill my nail shaped was round when I asked how much a fill is she said for you $25 but it clearly says $15 on the menu. So I was like whatever if the job is done well I wouldn't min... Read More
I stopped in for a fill my nail shaped was round when I asked how much a fill is she said for you $25 but it clearly says $15 on the menu. So I was like whatever if the job is done well I wouldn't mind paying but the nails weren't even polished correctly there's sides of my nails thy aren't even painted. I'm from Boston and I pay $18 for a fill and 25 for a full set. Like this is Ridiculous and is not worth your time or money. Read Less
Melanie B.
9 Mar 2015
REPORT
Anna is amazing. She is attentive, sweet, conscientious and meticulous. I genuinely enjoy her, and I know that when she suggests something, it's because she knows I will enjoy it, not because she's tr... Read More
Anna is amazing. She is attentive, sweet, conscientious and meticulous. I genuinely enjoy her, and I know that when she suggests something, it's because she knows I will enjoy it, not because she's trying to get me to spend more. I'm a server, so I can tell the difference. She understands and practices genuine hospitality. Call ahead and ask for her; you will be very glad that you did. Read Less
Quu S.
31 Dec 2014
REPORT
Service have gone down over years Every Time  I come its another newbieI love the manager but this place has become Walmart quality It used to blow people away that I got my nails done at Walmart beca... Read More
Service have gone down over years Every Time  I come its another newbieI love the manager but this place has become Walmart quality It used to blow people away that I got my nails done at Walmart because they were done so well Now I can't believe I pay for this mediocre Read Less
Olivia H.
16 May 2014
REPORT
I was coming to this location several times, and my last visit unfortunately was my last. Van, who used to be very nice to me was actually really rude. She had always been so nice and warm each and ev... Read More
I was coming to this location several times, and my last visit unfortunately was my last. Van, who used to be very nice to me was actually really rude. She had always been so nice and warm each and every time I got an eyebrow wax and occasionally a mani. But like I said, this last visit was awful. I really left hurt and disappointed with how I was treated. Nails and toes looked wonderful, though, but bad service shines like a sore thumb here. First off, I made an appt, and I still had to wait I think it was about 15 min. I chose my colors, and then some random tech did my pedi, and Van did my mani. Some nice comments I made, were turned off and answered rudely. She even had the audacity to tell me "but every time you come back, you have short nails." Um, what? Who cares, really? I may be the type that still bites my nails (a year later when I am finally making the review--I've quit that habit! Yea) but what gave her the excuse to make such a sad reply. Then as I was getting my pedi and mani dried I saw that they also had OPI polish (a brand I really like!) and I was like "oh, you have OPI? (I did not see it at the front, where all of the other polishes were). Van's response "Oh, next time" Bam strike two. This was so out of character and to be quite honest these salons are so cheap and the employees don't make you feel special like you are there to be pampered. Needless to say, I've moved on to a beautiful salon and I'll forever be returning there. Thanks anyway, Regal! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know