Best place to get a full service with great experience it definitely get what you pay for and always leave I hate compliments Everywhere I get my nails toes pedicure graded calluses and get my eyebrow... Read More
Best place to get a full service with great experience it definitely get what you pay for and always leave I hate compliments Everywhere I get my nails toes pedicure graded calluses and get my eyebrows are there no matter who you go to you be happy and even when you walk in the door with Michael ways make sure your greeted by your name it makes you happy before you and sit down to get your services absolutely love Ben he is outstanding and try so hard can't wait to see my pictures from yesterday Read Less
Kaitlin Molaison
7 Jul 2018
REPORT
Only place I will go! I love getting acrylics here because they actually last and don’t chip! I also like to come here to get pedicures and get my callous removed. They do a great job all the time. Mi... Read More
Only place I will go! I love getting acrylics here because they actually last and don’t chip! I also like to come here to get pedicures and get my callous removed. They do a great job all the time. Mike at the front desk is so nice! I always go to Danny for my acrylics. And now they have a reward system for regular customers! Read Less
Nicole Perez
6 Jul 2018
REPORT
Every time I come here the staff is always so friendly and they do an amazing job. Walk in on busy days I've waited no longer than 10 mins. Everyone is nice, but Thomas is the best!!
Taylor N. Sherwood
25 Jun 2018
REPORT
This is the only nail salon I’ll go to. All my needs are met timely. The nails are great and last a long time. The staff is friendly and kind and caring and make you feel welcomed. Definitely recommen... Read More
This is the only nail salon I’ll go to. All my needs are met timely. The nails are great and last a long time. The staff is friendly and kind and caring and make you feel welcomed. Definitely recommend this. Read Less
Alicia DeOchoa
13 Jun 2018
REPORT
I love coming to vogue for my nails! Every time I’ve come I leave happy and can’t stop looking at my nails when I walk out the door! Kevin has done my nails before I love them everytime! But, Danny di... Read More
I love coming to vogue for my nails! Every time I’ve come I leave happy and can’t stop looking at my nails when I walk out the door! Kevin has done my nails before I love them everytime! But, Danny did them this last time and the shape and color came out perfect exactly like the pic I showed him! Another perk is Mike at the front desk he is great very friendly, he was very helpful. He helped me find the exact pink I was looking for which was awesome! I called to make a appointment and got in right away Love the vibes! I would rate a 10 if I could!Happy girl! Read Less
Rebecca Kelley
10 Jun 2018
REPORT
Booked an appointment for 3 mani/pedis for the same day. The staff was friendly but had to wait about 30-45 after scheduled appointment to be seen. One top of that, depending on the person that provid... Read More
Booked an appointment for 3 mani/pedis for the same day. The staff was friendly but had to wait about 30-45 after scheduled appointment to be seen. One top of that, depending on the person that provides the service were all different. Some put the salt in the water and actually scrubbed your feet to remove dead skin/calluses (which is suppose to be part of the service) and others didn’t. Mind you at the end of the service when it was time to lay, all of them cost exactly the ...same so my question is why wasn’t the service the same?? Disappointed. I also didn’t like the technician used a drillbit on my natural nail instead of use the buffer pad when I wasn’t getting fake nails and all I asked for was just a normal gel manicure because my natural nails are already long. Also their price board states the prices for the different manicure and pedicure combos however if you decide to switch it up a little and or remove something from the combo instead of an upcharge, they price everything ala chart which I think is ridiculous. See more Read Less
Debbie Wells
9 Jun 2018
REPORT
The only place I will go ! Service is always great and it’s nice that the staff makes a point to know your name and great you by your name when you arrive. Always recommend vogue to anyone looking fo... Read More
The only place I will go ! Service is always great and it’s nice that the staff makes a point to know your name and great you by your name when you arrive. Always recommend vogue to anyone looking for a great place for nails or pedicures. Read Less
Kathleen Perkins
2 Jun 2018
REPORT
Love Van at Vogue Nails!! My daughter and I both go to Van and she does amazing work. My daughter gets a gel mani and loves her arm and hand massage. I have acrylic and gel polish and get pedicures ... Read More
Love Van at Vogue Nails!! My daughter and I both go to Van and she does amazing work. My daughter gets a gel mani and loves her arm and hand massage. I have acrylic and gel polish and get pedicures by Van also. She is the best!!! She is very meticulous and we are always so happy when we leave. Read Less
Christy L. Pedron
31 May 2018
REPORT
I’ve been going to Vogue nails and spa for a long time. The staff is very friendly. I always come in as a walk-in and they accommodate me very quickly and the wait time is very minimal even without an... Read More
I’ve been going to Vogue nails and spa for a long time. The staff is very friendly. I always come in as a walk-in and they accommodate me very quickly and the wait time is very minimal even without an appointment.Read Less
Mimi Peoples
20 Apr 2018
REPORT
How are you closed for the day but the open sign is on and your hours on the internet and door says you're open until 7? That was a waste of time and gas.😤
Tricia Weis McKay
6 Mar 2018
REPORT
Everyone is so nice! I was indecisive and instead of getting annoyed and rushing me, the gentleman who checked us in went out of his way to help me get what I was hoping for. Andy is amazing! Talented... Read More
Everyone is so nice! I was indecisive and instead of getting annoyed and rushing me, the gentleman who checked us in went out of his way to help me get what I was hoping for. Andy is amazing! Talented, gentle, patient and thorough. Thank you again, I absolutely love them!!! So glad we decided to give them a try. Read Less
Shelly H
16 Feb 2018
REPORT
I would never go to this place nor send someone to it. I purchased a groupon for myself and my mother for my wedding. We booked our appointments online and then received an email the day before my wed... Read More
I would never go to this place nor send someone to it. I purchased a groupon for myself and my mother for my wedding. We booked our appointments online and then received an email the day before my wedding/day of appointment saying our appointments were canceled. I attempted to use the groupon again to get my nails done for my honeymoon. The morning of the appointment on the way there, I experienced car trouble. I called the location, informed I was running behind, and asked if it was still okay to come as I was driving from fort worth. I informed I would be about an hour late from my original appointment. Informed yes, I drove 45 minutes to the shop. I got there filled out their card, picked my color, and was told I couldn't be seen due to being very late. The person doing my nails wasn't even there, she was running behind, and had someone else on the way. I was asked to come back, however, I was leaving for my honeymoon and wouldn't be able to. Pissed off, I left with intentions to never return. I planned to trade in my groupon for something else. However, I could not trade in my groupon because the degenerate that checked me in cashed out my groupon. It stated I had received service from them prior to them refusing to service me. I called the company telephone number and someone answered who wasn't even located at the shop. She informed that she was the manager and would handle it upon arrival. I never heard back from her or anyone at the location.
Thank God groupon cares about their customers because they allowed me to get my money back. Never go there, you won't receive the service that your hard earned cash will get you. Read Less
Jenny.
24 Jan 2018
REPORT
I bought a Groupon at first but ever since then, I've been coming back! I love the girls... they are soo friendly! They always do a great job and they have specials. And it is so clean. Will keep comi... Read More
I bought a Groupon at first but ever since then, I've been coming back! I love the girls... they are soo friendly! They always do a great job and they have specials. And it is so clean. Will keep coming back! Read Less
Oma Awa
13 Dec 2017
REPORT
These ladies were very professional! And they keep their mail polish in order. I think that's very considerate. I loved my pedicure and my gel nails look very nice. Thanks ladies...
Stephanie Hart
24 Sep 2017
REPORT
I drove 30 min based on a recommendation from a friend. I was greeted by a very nice man who immediately directed me to Helen. I showed her a picture of what I wanted and she came through with flying ... Read More
I drove 30 min based on a recommendation from a friend. I was greeted by a very nice man who immediately directed me to Helen. I showed her a picture of what I wanted and she came through with flying colors. Quick and accurate service with a smile. I would highly recommend this salon. Read Less
Andrea Garcia
6 Aug 2017
REPORT
On Wednesday I went there to get my nails done I did a coffin shape and paid $10 less then where are usually go which is to OMG nails. Nails came out great my cuticles are swollen and itchy due to th... Read More
On Wednesday I went there to get my nails done I did a coffin shape and paid $10 less then where are usually go which is to OMG nails. Nails came out great my cuticles are swollen and itchy due to the over exposure of UV lights so for my nails I'll go back into weeks to get them done again Read Less
Sydney Stout
5 Aug 2017
REPORT
Great service. Fantastic selection of colors, always have the best experience here!
J Brotherton
18 Jul 2017
REPORT
These first time shop owners were polite, professional, communicative, and were very attentive to the task at hand. Good experience... I would recommend these ladies. More important... I WOULD RETURN!
Julianne Jackson
11 Jul 2017
REPORT
First time reviewer (of anything ever): So I purchased an online Groupon that was a smoking deal for a Dip Powder NexGen Manicure and Regular Pedicure. I scheduled online but somehow my appointment di... Read More
First time reviewer (of anything ever): So I purchased an online Groupon that was a smoking deal for a Dip Powder NexGen Manicure and Regular Pedicure. I scheduled online but somehow my appointment didn't go through. But that was okay because my friend wanted to come with me so I decided to call to book for two instead. I called over the weekend and no one returned my voicemail. So I called back two days later (today) and a female answered the phone but was loudly talking at someone on the other end for about 5 seconds before she said "Hello." It wasn't the warmest introduction but I shrugged it off.
I proceeded to ask about appointments for later this week and mentioned the Groupon purchase and she abruptly responded "All Groupon purchases must schedule appointments online." I thought that was an interesting policy, but hey, policy is policy! So when I mentioned that I had tried to book online but it didn't work and that there were no longer vacancies on the day at which I was looking, she took a long pause and said "I don't know what to tell you." That answer was a shocker. I asked "Well do you have any openings this Friday?" Her response, "I wouldn't know how to answer that." And then she was silent. I was silent, waiting for her to be friendly or helpful in any way and just nothing. So I said "Well, okay. I guess bye then?" And she hung up.
I've genuinely never had a business be so cavalier in their customer service. Also, I thought the idea of "business" is to attract it, not repel it? Needless to say, but important to include, I contacted Groupon directly and got a refund. I would rather pay full price elsewhere than be subjected to a few hours of that situation in person. Yikes.
Other reviewers seem so happy with their experience, so I'm still surprised over the scheduling situation and phone call. But I can't give my business to someone who doesn't want it! I suggest you do the same. Read Less
Cindie Ransom
4 Jul 2017
REPORT
I love this spot!!!! Shanda was awesome! She had my nails looking amazing. Very comfortable and clean atmosphere. I will be back and bringing my friends!
Lori Hurst Thomas
12 Jun 2017
REPORT
I have been going there for 5 years and now will never go back they didn't give me the results i use to get on my pedi and when I complained they said they would look at the viedo and see if I was tel... Read More
I have been going there for 5 years and now will never go back they didn't give me the results i use to get on my pedi and when I complained they said they would look at the viedo and see if I was telling the truth,so if thats what a 5 years customer means to you goodbye Read Less
Teneka Stevenson
11 Jun 2017
REPORT
Overall a good experience.
Both Nail Techs were friendly and gave fast service.
I would recommend this place to my friends!!
Shauna Connors
9 Jun 2017
REPORT
Horrible...I'm handicap and my legs are red and scared. He did my toes only. Didn't scrub my feet, or touch my legs, no oil, or lotion on my feet..I was in and out in less than 30 minutes. He handed... Read More
Horrible...I'm handicap and my legs are red and scared. He did my toes only. Didn't scrub my feet, or touch my legs, no oil, or lotion on my feet..I was in and out in less than 30 minutes. He handed me my ticket and left...So I paid my bill and tipped the young man that helped me by getting my walker. To the guy who did my toes( starts with a "R") sleep well, I have nothing you can catch, but next time you're "afraid" ...ask and/or wear gloves. Read Less
Kristy B.
5 Jun 2017
REPORT
Bought a Groupon for this place. Tried to go with my friend but they could never make two appointment around the same time. I went alone and was told that I can come back to try the dip nails when my ... Read More
Bought a Groupon for this place. Tried to go with my friend but they could never make two appointment around the same time. I went alone and was told that I can come back to try the dip nails when my friend went. I bought the Groupon and then they wouldn't honor it. Had to pay in addition to Groupon. I got dip nails Saturday. Monday Thumb nail completely came off. Today, Tuesday middle nail come off. They break off whole so it's not from me or ware and tare. I think because it's too think and not sealed to nail. Then! They charged me twice for the service on Saturday. On Saturday my friend went as well and got gel nails and pedi. She finishes first because they did her feet and hands at the same time. Therefore my pedi was so rushed and not fully done.I def will not be back. Read Less
Sierra K.
29 May 2017
REPORT
This nail bar is literally one of the best places I have ever gotten my nails done at. I am hard to please when it comes to my nails because many times little things can bother me once being painted. ... Read More
This nail bar is literally one of the best places I have ever gotten my nails done at. I am hard to please when it comes to my nails because many times little things can bother me once being painted. I have nothing but complete joy over my mani and pedi. I actually left the shop happy and wanting to come back. Alayna SLAYS nails and makes it look effortless. She cleaned my cuticles better than places I've been in many other states. I am so happy I was able to find this place. Shanda cares about her customers and it shows in the outstanding services. Read Less
Henry T
28 May 2017
REPORT
I read the reviews on here before I went, I can't for the life of me see how this place received anything under 4 stars. The staff was extremely friendly, especially for my first pedicure. Shanda was ... Read More
I read the reviews on here before I went, I can't for the life of me see how this place received anything under 4 stars. The staff was extremely friendly, especially for my first pedicure. Shanda was my tech and she made me feel very comfortable. It was a very vibrant environment.... they seemed to really enjoy what they were doing. Being that this was my first pedicure, I will definitely be returning. The chairs were awesome as well. If I could give them 10 stars, I would.Read Less
Khalia B.
21 Mar 2017
REPORT
Love my nails! I got the dip powder nails and they look really natural. I wanted a difficult shape and she did them perfectly. She was even able to take me last minute. I will definitely be back.
Michelle Garner
26 Feb 2017
REPORT
It's a pretty good place. I'm new to the area so I don't have much to compare too. I will say that it is convenient that they are open on Sundays. We do make sure to request massages even though they ... Read More
It's a pretty good place. I'm new to the area so I don't have much to compare too. I will say that it is convenient that they are open on Sundays. We do make sure to request massages even though they are supposed to be included because we've had that skipped over in the past. Read Less
Kathi Snyder
8 Oct 2016
REPORT
Had gel nails done there yesterday. Really anticipated a hand massage but she only rubbed my arms and banged on them to where it was a little uncomfortable. I told her when I sat down my hands were ... Read More
Had gel nails done there yesterday. Really anticipated a hand massage but she only rubbed my arms and banged on them to where it was a little uncomfortable. I told her when I sat down my hands were extremely dry. I guess she didn't hear or understand. She was more engaged with the other manicurest who sat next to her, they talked non-stop. Pretty rude as I had not a clue if they were talking about me or not. I feel it wasn't a good experience. Do not recommend. Read Less
Tina Sage
2 Oct 2016
REPORT
I love this place! Greeted by name every time I walk in; escorted to the station. I schedule with Helen because she's awesome!! I'm sensitive to products - can't use Bon Aid and never had a lift (I us... Read More
I love this place! Greeted by name every time I walk in; escorted to the station. I schedule with Helen because she's awesome!! I'm sensitive to products - can't use Bon Aid and never had a lift (I use liquid gel with gel polish. Also I am very...wimpy. Lol! She's very gentle - I have no tolerance if the tech hurts me!! While I wouldn't say she's excellent at artwork, she's very open to looking at pictures I bring and trying to match it. She's alot better at art than she thinks! Been coming for a year- drive from Jensen/Peach- so worth it!!! Read Less
Melissa Taylor
19 Jul 2016
REPORT
Without a doubt, my favorite place ever. Mimi and Holly are definitely the best here. 10/10 highly recommend! I have tried so many different places, but this one surpasses all the others!
Best place to get a full service with great experience it definitely get what you pay for and always leave I hate compliments Everywhere I get my nails toes pedicure graded calluses and get my eyebrow... Read More
Best place to get a full service with great experience it definitely get what you pay for and always leave I hate compliments Everywhere I get my nails toes pedicure graded calluses and get my eyebrows are there no matter who you go to you be happy and even when you walk in the door with Michael ways make sure your greeted by your name it makes you happy before you and sit down to get your services absolutely love Ben he is outstanding and try so hard can't wait to see my pictures from yesterday Read Less
Kaitlin Molaison
7 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Only place I will go! I love getting acrylics here because they actually last and don’t chip! I also like to come here to get pedicures and get my callous removed. They do a great job all the time. Mi... Read More
Only place I will go! I love getting acrylics here because they actually last and don’t chip! I also like to come here to get pedicures and get my callous removed. They do a great job all the time. Mike at the front desk is so nice! I always go to Danny for my acrylics. And now they have a reward system for regular customers! Read Less
Nicole Perez
6 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Every time I come here the staff is always so friendly and they do an amazing job. Walk in on busy days I've waited no longer than 10 mins. Everyone is nice, but Thomas is the best!!
Taylor N. Sherwood
25 Jun 2018
REPORT
☆��☆☆☆
REPORT
This is the only nail salon I’ll go to. All my needs are met timely. The nails are great and last a long time. The staff is friendly and kind and caring and make you feel welcomed. Definitely recommen... Read More
This is the only nail salon I’ll go to. All my needs are met timely. The nails are great and last a long time. The staff is friendly and kind and caring and make you feel welcomed. Definitely recommend this. Read Less
Alicia DeOchoa
13 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I love coming to vogue for my nails! Every time I’ve come I leave happy and can’t stop looking at my nails when I walk out the door! Kevin has done my nails before I love them everytime! But, Danny di... Read More
I love coming to vogue for my nails! Every time I’ve come I leave happy and can’t stop looking at my nails when I walk out the door! Kevin has done my nails before I love them everytime! But, Danny did them this last time and the shape and color came out perfect exactly like the pic I showed him! Another perk is Mike at the front desk he is great very friendly, he was very helpful. He helped me find the exact pink I was looking for which was awesome! I called to make a appointment and got in right away Love the vibes! I would rate a 10 if I could!Happy girl! Read Less
Rebecca Kelley
10 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Booked an appointment for 3 mani/pedis for the same day. The staff was friendly but had to wait about 30-45 after scheduled appointment to be seen. One top of that, depending on the person that provid... Read More
Booked an appointment for 3 mani/pedis for the same day. The staff was friendly but had to wait about 30-45 after scheduled appointment to be seen. One top of that, depending on the person that provides the service were all different. Some put the salt in the water and actually scrubbed your feet to remove dead skin/calluses (which is suppose to be part of the service) and others didn’t. Mind you at the end of the service when it was time to lay, all of them cost exactly the ...same so my question is why wasn’t the service the same?? Disappointed. I also didn’t like the technician used a drillbit on my natural nail instead of use the buffer pad when I wasn’t getting fake nails and all I asked for was just a normal gel manicure because my natural nails are already long. Also their price board states the prices for the different manicure and pedicure combos however if you decide to switch it up a little and or remove something from the combo instead of an upcharge, they price everything ala chart which I think is ridiculous. See more Read Less
Debbie Wells
9 Jun 2018
REPORT
☆☆☆☆☆
REPORT
The only place I will go ! Service is always great and it’s nice that the staff makes a point to know your name and great you by your name when you arrive. Always recommend vogue to anyone looking fo... Read More
The only place I will go ! Service is always great and it’s nice that the staff makes a point to know your name and great you by your name when you arrive. Always recommend vogue to anyone looking for a great place for nails or pedicures. Read Less
Kathleen Perkins
2 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Love Van at Vogue Nails!! My daughter and I both go to Van and she does amazing work. My daughter gets a gel mani and loves her arm and hand massage. I have acrylic and gel polish and get pedicures ... Read More
Love Van at Vogue Nails!! My daughter and I both go to Van and she does amazing work. My daughter gets a gel mani and loves her arm and hand massage. I have acrylic and gel polish and get pedicures by Van also. She is the best!!! She is very meticulous and we are always so happy when we leave. Read Less
Christy L. Pedron
31 May 2018
REPORT
☆☆☆☆☆
REPORT
I’ve been going to Vogue nails and spa for a long time. The staff is very friendly. I always come in as a walk-in and they accommodate me very quickly and the wait time is very minimal even without an... Read More
I’ve been going to Vogue nails and spa for a long time. The staff is very friendly. I always come in as a walk-in and they accommodate me very quickly and the wait time is very minimal even without an appointment.Read Less
Mimi Peoples
20 Apr 2018
REPORT
☆☆☆☆☆
REPORT
How are you closed for the day but the open sign is on and your hours on the internet and door says you're open until 7? That was a waste of time and gas.😤
Tricia Weis McKay
6 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Everyone is so nice! I was indecisive and instead of getting annoyed and rushing me, the gentleman who checked us in went out of his way to help me get what I was hoping for. Andy is amazing! Talented... Read More
Everyone is so nice! I was indecisive and instead of getting annoyed and rushing me, the gentleman who checked us in went out of his way to help me get what I was hoping for. Andy is amazing! Talented, gentle, patient and thorough. Thank you again, I absolutely love them!!! So glad we decided to give them a try. Read Less
Shelly H
16 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I would never go to this place nor send someone to it. I purchased a groupon for myself and my mother for my wedding. We booked our appointments online and then received an email the day before my wed... Read More
I would never go to this place nor send someone to it. I purchased a groupon for myself and my mother for my wedding. We booked our appointments online and then received an email the day before my wedding/day of appointment saying our appointments were canceled. I attempted to use the groupon again to get my nails done for my honeymoon. The morning of the appointment on the way there, I experienced car trouble. I called the location, informed I was running behind, and asked if it was still okay to come as I was driving from fort worth. I informed I would be about an hour late from my original appointment. Informed yes, I drove 45 minutes to the shop. I got there filled out their card, picked my color, and was told I couldn't be seen due to being very late. The person doing my nails wasn't even there, she was running behind, and had someone else on the way. I was asked to come back, however, I was leaving for my honeymoon and wouldn't be able to. Pissed off, I left with intentions to never return. I planned to trade in my groupon for something else. However, I could not trade in my groupon because the degenerate that checked me in cashed out my groupon. It stated I had received service from them prior to them refusing to service me. I called the company telephone number and someone answered who wasn't even located at the shop. She informed that she was the manager and would handle it upon arrival. I never heard back from her or anyone at the location.
Thank God groupon cares about their customers because they allowed me to get my money back. Never go there, you won't receive the service that your hard earned cash will get you. Read Less
Jenny.
24 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I bought a Groupon at first but ever since then, I've been coming back! I love the girls... they are soo friendly! They always do a great job and they have specials. And it is so clean. Will keep comi... Read More
I bought a Groupon at first but ever since then, I've been coming back! I love the girls... they are soo friendly! They always do a great job and they have specials. And it is so clean. Will keep coming back! Read Less
Oma Awa
13 Dec 2017
REPORT
☆☆☆☆☆
REPORT
These ladies were very professional! And they keep their mail polish in order. I think that's very considerate. I loved my pedicure and my gel nails look very nice. Thanks ladies...
Stephanie Hart
24 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I drove 30 min based on a recommendation from a friend. I was greeted by a very nice man who immediately directed me to Helen. I showed her a picture of what I wanted and she came through with flying ... Read More
I drove 30 min based on a recommendation from a friend. I was greeted by a very nice man who immediately directed me to Helen. I showed her a picture of what I wanted and she came through with flying colors. Quick and accurate service with a smile. I would highly recommend this salon. Read Less
Andrea Garcia
6 Aug 2017
REPORT
☆☆☆☆☆
REPORT
On Wednesday I went there to get my nails done I did a coffin shape and paid $10 less then where are usually go which is to OMG nails. Nails came out great my cuticles are swollen and itchy due to th... Read More
On Wednesday I went there to get my nails done I did a coffin shape and paid $10 less then where are usually go which is to OMG nails. Nails came out great my cuticles are swollen and itchy due to the over exposure of UV lights so for my nails I'll go back into weeks to get them done again Read Less
Sydney Stout
5 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Great service. Fantastic selection of colors, always have the best experience here!
J Brotherton
18 Jul 2017
REPORT
☆☆☆☆☆
REPORT
These first time shop owners were polite, professional, communicative, and were very attentive to the task at hand. Good experience... I would recommend these ladies. More important... I WOULD RETURN!
Julianne Jackson
11 Jul 2017
REPORT
☆☆☆☆☆
REPORT
First time reviewer (of anything ever): So I purchased an online Groupon that was a smoking deal for a Dip Powder NexGen Manicure and Regular Pedicure. I scheduled online but somehow my appointment di... Read More
First time reviewer (of anything ever): So I purchased an online Groupon that was a smoking deal for a Dip Powder NexGen Manicure and Regular Pedicure. I scheduled online but somehow my appointment didn't go through. But that was okay because my friend wanted to come with me so I decided to call to book for two instead. I called over the weekend and no one returned my voicemail. So I called back two days later (today) and a female answered the phone but was loudly talking at someone on the other end for about 5 seconds before she said "Hello." It wasn't the warmest introduction but I shrugged it off.
I proceeded to ask about appointments for later this week and mentioned the Groupon purchase and she abruptly responded "All Groupon purchases must schedule appointments online." I thought that was an interesting policy, but hey, policy is policy! So when I mentioned that I had tried to book online but it didn't work and that there were no longer vacancies on the day at which I was looking, she took a long pause and said "I don't know what to tell you." That answer was a shocker. I asked "Well do you have any openings this Friday?" Her response, "I wouldn't know how to answer that." And then she was silent. I was silent, waiting for her to be friendly or helpful in any way and just nothing. So I said "Well, okay. I guess bye then?" And she hung up.
I've genuinely never had a business be so cavalier in their customer service. Also, I thought the idea of "business" is to attract it, not repel it? Needless to say, but important to include, I contacted Groupon directly and got a refund. I would rather pay full price elsewhere than be subjected to a few hours of that situation in person. Yikes.
Other reviewers seem so happy with their experience, so I'm still surprised over the scheduling situation and phone call. But I can't give my business to someone who doesn't want it! I suggest you do the same. Read Less
Cindie Ransom
4 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I love this spot!!!! Shanda was awesome! She had my nails looking amazing. Very comfortable and clean atmosphere. I will be back and bringing my friends!
Lori Hurst Thomas
12 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I have been going there for 5 years and now will never go back they didn't give me the results i use to get on my pedi and when I complained they said they would look at the viedo and see if I was tel... Read More
I have been going there for 5 years and now will never go back they didn't give me the results i use to get on my pedi and when I complained they said they would look at the viedo and see if I was telling the truth,so if thats what a 5 years customer means to you goodbye Read Less
Teneka Stevenson
11 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Overall a good experience.
Both Nail Techs were friendly and gave fast service.
I would recommend this place to my friends!!
Shauna Connors
9 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Horrible...I'm handicap and my legs are red and scared. He did my toes only. Didn't scrub my feet, or touch my legs, no oil, or lotion on my feet..I was in and out in less than 30 minutes. He handed... Read More
Horrible...I'm handicap and my legs are red and scared. He did my toes only. Didn't scrub my feet, or touch my legs, no oil, or lotion on my feet..I was in and out in less than 30 minutes. He handed me my ticket and left...So I paid my bill and tipped the young man that helped me by getting my walker. To the guy who did my toes( starts with a "R") sleep well, I have nothing you can catch, but next time you're "afraid" ...ask and/or wear gloves. Read Less
Kristy B.
5 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Bought a Groupon for this place. Tried to go with my friend but they could never make two appointment around the same time. I went alone and was told that I can come back to try the dip nails when my ... Read More
Bought a Groupon for this place. Tried to go with my friend but they could never make two appointment around the same time. I went alone and was told that I can come back to try the dip nails when my friend went. I bought the Groupon and then they wouldn't honor it. Had to pay in addition to Groupon. I got dip nails Saturday. Monday Thumb nail completely came off. Today, Tuesday middle nail come off. They break off whole so it's not from me or ware and tare. I think because it's too think and not sealed to nail. Then! They charged me twice for the service on Saturday. On Saturday my friend went as well and got gel nails and pedi. She finishes first because they did her feet and hands at the same time. Therefore my pedi was so rushed and not fully done.I def will not be back. Read Less
Sierra K.
29 May 2017
REPORT
☆☆☆☆☆
REPORT
This nail bar is literally one of the best places I have ever gotten my nails done at. I am hard to please when it comes to my nails because many times little things can bother me once being painted. ... Read More
This nail bar is literally one of the best places I have ever gotten my nails done at. I am hard to please when it comes to my nails because many times little things can bother me once being painted. I have nothing but complete joy over my mani and pedi. I actually left the shop happy and wanting to come back. Alayna SLAYS nails and makes it look effortless. She cleaned my cuticles better than places I've been in many other states. I am so happy I was able to find this place. Shanda cares about her customers and it shows in the outstanding services. Read Less
Henry T
28 May 2017
REPORT
☆☆☆☆☆
REPORT
I read the reviews on here before I went, I can't for the life of me see how this place received anything under 4 stars. The staff was extremely friendly, especially for my first pedicure. Shanda was ... Read More
I read the reviews on here before I went, I can't for the life of me see how this place received anything under 4 stars. The staff was extremely friendly, especially for my first pedicure. Shanda was my tech and she made me feel very comfortable. It was a very vibrant environment.... they seemed to really enjoy what they were doing. Being that this was my first pedicure, I will definitely be returning. The chairs were awesome as well. If I could give them 10 stars, I would.Read Less
Khalia B.
21 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Love my nails! I got the dip powder nails and they look really natural. I wanted a difficult shape and she did them perfectly. She was even able to take me last minute. I will definitely be back.
Michelle Garner
26 Feb 2017
REPORT
☆☆☆☆☆
REPORT
It's a pretty good place. I'm new to the area so I don't have much to compare too. I will say that it is convenient that they are open on Sundays. We do make sure to request massages even though they ... Read More
It's a pretty good place. I'm new to the area so I don't have much to compare too. I will say that it is convenient that they are open on Sundays. We do make sure to request massages even though they are supposed to be included because we've had that skipped over in the past. Read Less
Kathi Snyder
8 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Had gel nails done there yesterday. Really anticipated a hand massage but she only rubbed my arms and banged on them to where it was a little uncomfortable. I told her when I sat down my hands were ... Read More
Had gel nails done there yesterday. Really anticipated a hand massage but she only rubbed my arms and banged on them to where it was a little uncomfortable. I told her when I sat down my hands were extremely dry. I guess she didn't hear or understand. She was more engaged with the other manicurest who sat next to her, they talked non-stop. Pretty rude as I had not a clue if they were talking about me or not. I feel it wasn't a good experience. Do not recommend. Read Less
Tina Sage
2 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I love this place! Greeted by name every time I walk in; escorted to the station. I schedule with Helen because she's awesome!! I'm sensitive to products - can't use Bon Aid and never had a lift (I us... Read More
I love this place! Greeted by name every time I walk in; escorted to the station. I schedule with Helen because she's awesome!! I'm sensitive to products - can't use Bon Aid and never had a lift (I use liquid gel with gel polish. Also I am very...wimpy. Lol! She's very gentle - I have no tolerance if the tech hurts me!! While I wouldn't say she's excellent at artwork, she's very open to looking at pictures I bring and trying to match it. She's alot better at art than she thinks! Been coming for a year- drive from Jensen/Peach- so worth it!!! Read Less
Melissa Taylor
19 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Without a doubt, my favorite place ever. Mimi and Holly are definitely the best here. 10/10 highly recommend! I have tried so many different places, but this one surpasses all the others!