Usually I have no issues as I usually get pedicures ...I recently decided to get the powder put on my own nails as it's healthier ....they call it "dip nails"... I just went Saturday and I'm not happy.....I have little tiny bubbles on my nails, she hurt my cuticles 2-3 times, and on a couple nails the dip is wider then my nails. For $40 I expect better then this!!! Guess it's time to look else where as there are nail salons everywhere Read Less

Nice ambience with low lighting & wine/soda for pedicures. In off peak times it's quite relaxing! They have free cocoa right now for Christmas . Can get pretty busy thanks to the location, but almost always worth a visit. Shoot for weekday visits! Weekends get very busy.3.5 Stars. Read Less

I'm a semi regular customer at VIP Nails. I usually have one lady do my eyebrows, mani, and pedis. I'm never blown out of the water but she usually does a decent job. I went to get my nails done on Wednesday for a wedding on Saturday. I got a nude shellac, which I expected to last at least 14 days. By Friday (a day and a half later) it was already peeling. I called the salon and they asked me to take pictures and send them to the owner. A day later she calls and says that their policy is that I can come back in a get it fixed. I told her that I am not available to get it fixed because I am out of state for the event. Once I get back in town the event will be over. The owner stated there was nothing that could be done and that I was probably the one that ruined the nails. I know that I did not damage the nails, I have had them done many times. I would have liked better customer service and for something to have been done to offset the price of getting them fixed due to their mistake instead of being blamed. They definitely don't make you feel like a "VIP" Read Less

This is my favorite nail shop in Atascocita. My nail specialist is Camille and she is awesome! She makes sure I am well taken care of each visit. The staff and owners are great. The deluxe pedicure is my favorite.  It's a relaxed atmosphere .  I recommend this nail spa! Read Less

Love the people!!! They listen to what the customer wants, I recommend VIP NAILS & SPA!!!! Your first visit your given an card that each time you visit if your pay is over 10$ then on the 10th visit you get 10$ off!!!! Read Less

HORRIBLE!! HORRIBLE!! HORRIBLE!! On Friday, August 19, 2016 my daughter and I went to VIP Nails. My daughter (16 years old) wanted a full set of nails and had a specific picture of a design she wanted. The first nail tech looked at the picture and stated she couldn't do the design. However, another nail tech Linda overheard the conversation and responded that she could do her nails in the design she requested. As the appointment continued I could tell by my daughters facial expressions something was clearly going wrong with the appointment. Once she was done my daughter walked to where I was sitting and stated she didn't like her nails, the design was NOT what she wanted, and when she asked Linda (the nail tech) to redo them she refused and had an attitude with her. When I went to the receptionist to pay for the nails I explained to her that my daughter was very unhappy about the customer service and the nails were not done as she had requested. The receptionist asked if my daughter had asked Linda to redo/fix the problem in which my daughter stated she asked but Linda was refusing to do them. The receptionist then called the owner of the salon and explained the situation to her. The owner then asked to speak with me. I re-explained the situation to her and advised her that something should be done to accommodate my daughter. The owner then asked to speak with Linda to have her redo/fix my daughters nails. Linda then comes over to my daughter and begins to raise her voice at her and stated that she did do the design like it was in the picture. She also states that the picture is lighter and her nails are darker due to the polish color. Linda also tells my daughter she didn't charge her full price because she knew that they didn't look like the picture. While this conversation is going on I'm on the phone still with the owner who asks is that Linda in the background which I stated yes. She then asks what was she saying and to whom and I tell her that she's speaking to my daughter. All of this commotion is going on with a nail salon full of customers who are witnessing this. Linda then tries to fix my daughters nails by removing the polish but ends up messing them up totally!!!!! My daughter has black nail polish on her hands, there are smudges, and STILL NOT DONE CORRECTLY!! The owner states that the next time we come back she will have someone else do her nails and that this design my daughter wanted they are not trained to do this. My response to the owner was if Linda knew she couldnt do the design she should have said that from the beginning and we would have went somewhere else. The customer service we received from Linda was rude, unprofessional, disrespectful, and not worth the money I paid for us to be treated so poorly. I advised the owner we would NEVER return to this nail salon EVER AGAIN!!! Read Less

My wife got her nails done here last week and on three of her nails the polish chipped within 2 days. She setup an appointment to have them touched up and she waited 30 minutes and still never go seen. I would not recommend going here due to poor craftsmanship and customer service. Read Less