Stopped nail woman from putting heavily diluted polish on toes.Then, abandoned in empty salon, while toes dried by air for 40 minutes as they have no drying lamps or drying enamel spray.Perhaps, when a customer walks in for express pedi before an appointment this near hour drying process could be mentioned.Had I not been abandoned after realized that I had to sit here for 45 more minutes, I would have gotten a clear polish manicure. Read Less

My favorite nail salon to go to. Staff is very nice and helpful, especially when you can't pick a color! The prices are great and reasonable. They're open later then most nail salons in my area so that works great with my work schedule. I've been coming here since they first opened and haven't stopped since! Read Less

This is my go to for pedicures! Mai does amazing French application!!! The facilities are very clean and reception welcoming.  My only complaint would be the new massage chairs are not as comfortable as the previous ones. Read Less

I had never noticed Roula's before and decided to drop in on a whim when I saw it across the street. I went in and got an appointment relatively easily even though the receptionist made it seem like I would be impossible. There were two receptionists, one was really sweet and I think she was new, the other receptionist was a bit rude. She just did not like me. She recited the store's speech about the cleanliness of the salon and was pretty cold and uptight. I made an appointment for a $22 quick manicure and had a lovely technician. She did a great job with the shape of my nails, which I am usually crazy picky about. Unfortunately, I was very disappointed in the polish selection, there were very few colours and most were gloopy and half used. I probably won't be going back because most other options were quite expensive and my experience was not all that great. Read Less

I have been seeing Fari for almost three years and I will never let anyone else but her touch my brows. She is absolutely amazing! I highly recommend her for all skin and brow treatments. She is so sweet and really cares about you. I am one happy customer.Read Less

I came to Houston to visit my sister. Someone had raved to my sister about this place. The place felt extremely snobbish. They don't take walk-ins, which is fine. We made an appointment and confirmed it, and they had gotten it wrong. We both had an express pedicure done, and it was so awful! I can do a better job of removing the cracks around my heels in the same amount of time that they spent on my feet. And the price, $33 for an EXPRESS pedicure? So not worth it. Read Less

My services felt rushed, not pampered, and most of all unimportant . I was left alone in a room after my manicure was completed. The products like lotion was just basic the cuticle oil smelled old. For $27 I rather go to Isle pedi spa. Not coming back ever. Maybe 30 minutes after my manicure my nail polish bubbled up. Sad. Read Less

Cleanliness is very good. Receptionist is knowledgeable friendly and helpful. Technician for mani-pedi could do a better job at applying nail polish. The massage chairs in the pedicure room need to go now! They barely vibrate and become annoying after a while since they don't perform their function any more. I went in because I was in the neighborhood and was satisfied that they got me in. However, I would not drive back there nor recommend it to a friend :-( Read Less

I almost gave two stars, but then after thinking for a few minutes, I couldn't think of any redeeming qualities about this place. I guess if you want an overpriced manicure that doesn't last, this is your place. That's a win, right? Maybe not.I went to Roula's on a whim one day after a delicious lunch across the street at Mia's. Remind me to review that one later, if I haven't already! Now that I think about it, I probably have. Go eat there - it's good! But don't go for a manicure at Roula's after... I went to Roula's with two friends, and it was nearly impossible for them to get us situated. It shouldn't have been complicated, and the place was empty, so I'm not sure what the deal was there. Strike one.I had the classic manicure with gel and a soak off. They charged like $25 extra for gel and $15 extra for the soak off. Really? Most places don't charge that much extra for either. My usual place (Jasmine. I love it. Go there!) doesn't charge extra for shellac, the soak off is only $5, and you get the soak off free if your shellac was applied there. Strike two for Roula's.You ready for strike three? This is the big one!!! My manicure didn't last even a week! Gel is supposed to last for two weeks! Mine started to come off within a few days. Less than a week in, half of my nails have come undone. Plus, my cuticles look AWFUL! Very poor work. Roula's, you've struck out.I'm going to Jasmine tonight to get these nails fixed the way they should be. Read Less

First time back in several years.  Service was great as usually.  I love the fact that everyone speaks English around the clients and that it's an appointment only nail spa.  Additionally the fact that there are no tvs in this salon makes it a nice relaxation space. Read Less

Roula's used to be one of the nicest nail spas in town.  Unfortunately, after Roula got married she stopped paying attention to the details that made the place one of the best in Houston.  She is rarely seen there on the weekends and the place seems like an episode of life after people.  The décor is in need of a major update.  The spa chairs are in need of replacement or at least reupholstery.    The place is a far cry from what it was in its hey day.   A business needs to be constantly updated and attended to in order to stay competitive.   This place looks and feels old.   And the service is also not what is used to.   Website is an antique. Read Less

When will I learn my lesson?  I like trying new nail spots, especially when I'm right next door and am too lazy to drive back to the Heights.  Immediate gratification.  I walked in on Saturday and was able to snag a "express pedicure" and classic manicure.  The way the salon is set up is nice because you feel like it's a bit more private.  The salon is also older, you can tell it has some wear and tear, but it is VERY clean.  Everything has been disinfected, and they use all new tools every single time.  This I did like.  My pedicure was definitely EXPRESS, it lasted 20 minutes tops.  Honestly, I think she just wiped off my toe nail polish and put on new one after a foot soaking, but the polish job was solid.  Not for $30 though.  The manicure was a different story, it look about 35 minutes, and was awful.  The lady put so many coats on the nail that it looked like white out.  She didn't cut or file any nails, and barely cut my cuticles.  I was in a hurry to get somewhere else, and thought I would settle into the color, which is why I didn't complain or ask for my money back.  $65+TIP later, I had to make an appointment the next day for an actual manicure.  (which was $30 for a shellac and lasted 40 minutes)  I think I finally learned my lesson. Read Less

$250 for 2 gals to get their toes and nails did.  2 of my nails popped off a week later.  Service was fine, but just as fine as anywhere else.  Overall, nothing spectacular.One thing that I noticed that I HATED, was the other clients in the room where we were were so snooty and snobby!!  My sister and I were chatting about her upcoming wedding in our inside voices, but we kept getting glares and glances from the rich ladies at the end of the row.  It definitely made me uncomfortable.  Sorry Roula. Read Less

They do a good job in both manicure and pedicure. The technicians are all quiet which is rare at nail shops. They do make you feel pampered. The eyebrow technician really knows her craft. Try getting your eyebrows threaded with her. She's great. I stopped coming here because I can never get an appointment when I am available. My nail chipped  after getting a fresh mani pedi but they were already closed when I noticed. I called the next day to get my nail repainted but they were unable to accommodate me and repaint my ONE chipped nail the same day. No hard feelings. I now prefer going to nail shops where they welcome walk ins. Read Less

The worst experience ever. Almost $100 for a deluxe mani pedi.   It was done in less than an hour.  Salon was clean and nice, but expected the techs to not have on faded college shirts and  I went to Ulta next door where all of them were smudged and noticed my feet were  not moisturizered and still had cuticles that needed to be tripped. I went back and asked them to fix the mistakes  ( the entire poorly done experience). There was not time, so I said I would come back after my hair cut. Less than an hour I was back. Then I was told to come back in 30 minutes!!  I waited a total of 50 minutes! What should have been relaxing left me frustrated , less $100 and doing my own nails.  Owner was not there and young receptionists didnt care. Techs didnt understand any English. Techs told me my polish would not be in dry in an hour or two. It was my fault. No apology or concern! Read Less

Roulas has been at this location for nearly 10 years! When they first opened, they were so busy they were by appointment only- these days I can go in without an appointment and they have spots available. To my knowledge this is the only nail spa in houston that offers OPI AXXIUM- which is the best gel system.  A basic mani with gel is close to 60 dollars with tip- a bit of an ouchie... This spa was also voted cleanest in the city many years in a row- I like the services, not the price and I think that they need to update the inside. 1. Music is like you are in an elevator2. Decor is a bit dated3. Pedicure room is too quiet/boring Read Less

I have been going to Roula's Nail Spa now for over 2 years, not for the mani/pedi but for the waxing/threading services performed by Fari.  Now the secret is out!  She is the best.  I myself am a licensed esthetician and for years waxed myself (not very good, if you know what I mean)  ;-)I have very sensitive skin and was very apprehensive about trying someone else after previously having my skin ripped off by 1 other esthetician, so for me to totally trust Fari without knowing anything about her was more out of desperation that anything else.  She has never let me down.  I see Fari once a month for my waxing and threading services and can't imagine going anywhere else.  She is clean, personable, professional and does a wonderful job!  I have never felt uncomfortable with her performing any waxing service on me.Roula, the owner is very nice and courteous.  The spa is clean and they are serious about sterilization (always a good thing, trust me).The girls at the front desk, their customer service skills can sometimes be hit or miss but on average they are pretty good.  They know me when I walk in the door, not because of anything bad but because I have been going there for so long.I am not much of a mani/pedi girl (do my own), but I may one day breakdown and have it done here.I absolutely love Fari and Roula's Nail Spa!  :-) Read Less