My friend recommended Creative nails in Grand Prairie. Glad I still gave it a try despite the reviews on Yelp. Yen was my nail tech and I had another lady do the design. They explained pricing at an appropriate time and didn't make me feel pressured or rushed. They lady who did the design was also great (wish I knew her name) she did a far better job than the photo I brought for reference. Can't wait to go back for a new set and a hot wax pedicure! Read Less

I really enjoy coming here go get pedicures I always get the deluxe pedicure it’s super relaxing, their prices are a little bit higher than other salons but it’s not an every day thing so it’s worth it. One thing is on weekends their super busy so if you want the most relaxing experience without a rush going during the week is great. Read Less

Terrible customer service. They lie about pricing. They charge you extra for EVERYTHING. They let other customers cut in front of you, making you wait another hour or 2. I have given this place a few chances, yesterday was my last one. Save your money and do NOT come here. Read Less

The customer service here is horrible! I brought my daughters here. We all received a mani pedi. We waiting for over 30 minutes for them to start one of my daughters about 20 minutes later they started on me and then my other daughter about 10 minutes after that. I paid over $110 and when I asked for a small simple design on ONE finger the lady began to hell in her native tongue so another lady walked over to explain to me it would me an extra $5. I paid it and she still didn't do what I asked her to. Needless to say I will not be back! 👎🏽 Read Less

Ive been coming to this salon for ten years and they always do an exceptional job on nails depending on who you get to do them. I will not let anyone but myself and Cindy touch my eye brows. She always does a good job and I leave feeling like a new woman. Read Less

I've gone here a few times and I've always got the same guy (unfortunately I keep forgetting his name). He is wonderful and has done my nails for my prom and graduation and so forth. He is now the only person I will allow to do my nails in that salon. I went yesterday to get my nails done he was busy so a lady came to me and told me she was ready and I thought I'd give her shot. I asked for red and gold coffin nails. The nails are not coffin! They're very bulky and square. They look like press on nails. She didn't blend the gold with the red she made a square patch of gold which I could have done and then told me the gold on the middle finger would cost me extra! Just realizing the nails are also crooked from the picture I took. They look horrible even though I showed her a picture of how I wanted them done exactly. They were supposed to looks like the white set just marroon rather than white. Then I realized she was the same lady who messed up my moms nails last time. Unfortunately I don't know her name either to steer you clear of her. Her station is in the far left corner by their waxing area. So I paid $40 for crap nails. Just get the males they are very good at what they do! (My review is based of this last experience. The place is very clean and relaxing!) Read Less

Horrible  service..... they try to multi  task  and we are all paying customers . I had foil  in my fingers  for 1 hr. And told the owner  that I had to leave. She said what honey I do for you.  Sat me in another chair just waiting  more. So I got up and left. Never again  will  I go there. Left there to go to Elite Spa in Arlington  at the Highlands  and they attend  to me right away. Read Less

DO NOT GO TO THIS PLACE!!! FUNGUS ON NAILS, GEL POLISH CHIPS AFTER ONE DAY, RUDE/UNPROFESSIONAL MANAGEMENT, BAD SERVICE, OVER PRICED!!! I'm born and raised in Grand Prairie so I try to support local businesses. Never again will I go to this place!! Ever! If I could give this place no stars I would. I dropped in to get my nails done before a big event out of town. 5 of my gel nails chipped and 2 broke w/n the first 4 days of my trip. When I came in to inform management of what happened he rudely told me that I should have called the day it happened. I took pictures of my poor nail job the same day it happened (the next day) and offered to show him but he ignored me and basically kicked me out. He rudely told it was nothing he was going to do and come back or call back. All while never looking up. Coward!! I left him with a few explicits. I would never go here. I have never had a fungus on my nail, EVER! But, now I do! This place is low class and wasn't worth my hard earned money. Not that it matters, but I am a single mother and getting my nails done for events are a luxury. This terrible service really chaps my ass. Save your money and go somewhere else. Read Less

ive been coming here for the past 3 years. but Service has always been a hit and miss since early last year, the last time i came here was horrible, i think the tech was new but she did a horrible job on my nails, my mom was getting a pedicure next to me and she finished faster then i did, i know faster is not always better but in this case 30 mins later and a horrible job. she asked if i wanted a designed i said yes and she painted God knows what on there, something that a 2 year old would do. the polish was very much outside of my toes and she went and cleaned it with remover but because i had choosen a red color it left red stains on my skin,those later came out after showring etc. the second time i was here was a month ago, this was an older tech, ive seen her many times here before, again a horrible job. this was the last straw for me. i will not come here anymore, my mom wont either as she also had a bad experience when the tech cut her. Read Less

I'm in tears.  My usual nail salon is closed for remodeling so I decided to try this place for my bi-weekly gel manicure.  First off, they had a limited selection of gel polishes.  When I decided to do a regular polish instead since I didn't want to choose a gel I didn't like, lo and behold they brought another set of gel selections for me to choose from.  I did find a color that I liked among those.  However it took over 10 minutes while my nails are soaking in acetone to remove my old gel, for them to find it.  While the lady was doing my nails, I had to repeatedly ask her to stop digging her nail into the side of my finger while holding/steadying it.  She was very rough with the cuticle pusher while removing my old gel.  I've had this done several times by my old salon by different people (I don't have a dedicated nail tech) and this was brutal.  Then while trying to remove a stubborn piece of gel she used an emory board on the top of my nail until it burned.  I asked her to stop once, twice, and finally after the third time she moved on to another nail.  That nail is red and burning and paper thin on the area she filed down!  I had had enough.  I asked to please stop doing my nails and offered to only pay for the removal of the gel, which costs $5 at most other salons, but let them ring me up for $10.  $10 to take my old gel off and ruin my nail!I am giving them 2 stars rather than 1 because the other staff tried to convince me to stay and let someone else do it.  I am sorely (no pun intended) disappointed in experience there. Read Less

I just finished my pedicure with Cindy. She was the friendliest nail tech I have ever met! She did an amazing job! The conversation was easy and comfortable, not forced like with some nail techs I have met. I opted for the deluxe pedicure with wax and hot stone massage for $30. The prices are reasonable and the service was quick and friendly!  What more could a girl ask for?! I will definitely be back! Read Less

Horrible! The nail polish selection is terrible not just lacking colors but the ones they had were all dried and old looking. The nail tech asked if I wanted my nails shorter and I always get them shortened so I said yes. When it was time to pay she said it was $3 extra  for getting them cut..?! (Nails were pretty short to begin with just needed a tad bit shortened) There is a sign that said $13 fill in but no where did it say $3 extra to shorten she didn't even say before cutting them.. I have never been charged for getting them shortened.. I picked out the least lumpy looking red and when she painted my nails she smeared it all over the nails and did a terrible job. She attempted to clean them up but it didn't do much. She cut the sides of 4 fingers with the drill and didn't say anything until one was dripping blood.. She wasn't rude but her work ethic was horrible it's only been one day and my nails already chipped and Polish is coming off. Never again.. I don't mind paying extra for nice looking nails but it makes me livid to have to pay for sloppy work. Read Less

When I went there last Friday night at 730 they are closing at eight and they still invited me in with open arms even though I told them I was picky and I would take a long time and I will come back tomorrow if they wanted me to. Still they kindly insisted that I come in and they replaced 3 nails did a fill on a 5 1/2 old nail job and a full pedicure with french tips. One of the women work there over 20 years the other one has worked there over 10 years and they were good friends and they took their time and they were friendly they were Personable they were respectful and insisted on doing a good job because they wanted me to come back again they said. They had heard me mention a couple of very bad Experiences that I have had at other nail salons in the area and wanted to make me a customer for life and they sure did their job to the best of their ability I believe. I was there until 930 that night. I will be back !! and i will stay there with them! See you soon lady thank you again for your wonderful service ! It's hard to find EXSPECIALY a half hour before closing time!!! Read Less

I've been here several times and usually leave disappointed. It's the convenience of the location that kept me coming back. I'll have to find somewhere else though as my last visit was the final straw. I went with my daughter and my daughter's cuticles were completely cut up. First off, my daughter wanted gel and the tech argued that solar would be better and for lack of communication she took the techs suggestion and went with solar. The tech cut my daughter's cuticles so badly with the drill you would think she'd never done this before. I watched the same tech cut the next client too while my tech was finishing my nails. My daughter wanted a Leopard design which looks like messed up black dots. The overall job is horrible and its not the first time we have walked out with cut up cuticles, product on our skin and once a pedi actually made my toe bleed due to their over digging for ingrown toe nails that don't exist. I've heard other customers complain about these same issues more than once. I've seen customers refuse to take certain techs too, they prefer to wait for the owner since she seems to be the only one that does a decent job. And one last thing, I know that these people that run these shops bad mouth the clients in their language but this place has no shame, it's so obvious. Just flat out rude and they really think that the clients are clueless. Read Less

I used to go to this salon faithfully. Then i noticed that their service was steadily declinning. I went in for an eyebrow wax and the lady did it so fast that she left a bunch of little hairs behind. I asked her to clean it up with tweezers and she did a little bit but kept giving me the mirror (basically rushing me along so she could get to the next person). Each time, there were still hairs. She finally just said, they were too small to get but these were thick, very visible strands, I asked for the tweezers to grab one and show her that if she tried, she would be able to get them. After I showed her one, she said "Okay, you do it then" and walked out. Now, why would I pay you so that I could do my own eyebrows? Unfortunately, I had already paid or I would have just walked out. That was my last time there and I vowed I would never go back and give my money to a business that valued me as a customer so little. I had probably spent thousands of dollars with this nail shop but I'll take my money to someone who knows how to treat their customers. Read Less

I called ahead of time around 12:30 PM (on a Sunday) and asked when they were available for a mani pedi. The guy who answered said come after 1 PM. I showed up a few minutes after 1 PM and was seated in a pedi chair after 15 minutes. However, I waited in the pedi chair for at least another 30-40 minutes before a nail tech was available. My pedi experience was great. The guy took his TIME giving me my massage. Same for my arms as well. Just be sure you're not having to rush anywhere afterwards.The only reason I am not giving this place 5 stars is because the guy didn't do a thorough job shaping my nails, but painting them, he did a pretty good job.The atmosphere is nice and they have a beach theme going. Read Less

I've been here a few times with my mother, all which have been decent experiences. Today I went to get a full set. Inside is clean and well decorated. As for the nails, they did a terrible job. I got regular acrylic pink tips. The tech did not take the time out to make sure she did a good job. Other techs kept coming over and hovering...distracting. I have gel stuck on my skin and my nails physically hurt. My nails are uneven as well. Paid $40. Will NOT be going back.edit: I got my nails done on Sunday...its now Thursday. One of my nails already came off! :/ DO NOT GO TO THIS NAIL SALON! Read Less

I have been to this place 3 times and always got the deluxe pedi. The first girl I got did a good job, however the lady I got the other 2 times did not. She did not massage my legs like the other girl and did not get the dried, dead skin off my heals. She abbreviated some of the steps included in a delux pedi so I did not get what I paid for. She is the older, chunkier woman who seems to be in some supervisory position and takes the money. I am a generous tipper and I really think she grabs me when I go in for this reason, her work is not worthy of my generosity. I will be looking for a new place because of her lazy indifference to her customers. Read Less

I went to this place with a friend after our friend bought us gift certificates for a manicure and pedicure. I got a regular pedicure while she got a deluxe pedicure and they did a fine job with those. However, we both asked for gel nails after having them reccommended to us by friends. They are suppose to last at least two weeks, but a few hours after having them done mine were already cracking and chipping. My friend's were also cracking and both were completely ruined with 24 hours. I called to ask them for a refund because I didn't trust them or the products they used. All they would offer was to have them done again, I explained to the manager that I couldn't trust them and I couldn't keep coming back time after time to keep fixing them. He kept saying it was our fault that our nails were too thin and that we didn't let them dry. Horrible manager that wouldn't listen and blamed us for his bad nail techs and products. Do NOT go to this place you'll just end up losing time and $$$. Read Less