26 Reviews

Blue Nail Enterprises

Garland, Texas
Reviews
Justin Garwell
9 Jul 2018
REPORT
the crew at Blue Nail Enterprises from the receptionist to the workers were wonderful to deal with. Great service and great price. Strongly recommend this company for any of your roof needs. Keep u... Read More
the crew at Blue Nail Enterprises from the receptionist to the workers were wonderful to deal with. Great service and great price. Strongly recommend this company for any of your roof needs. Keep up the great work. Kudos!!!! Read Less
Carolyn Farmer
6 Jul 2018
REPORT
Thought it was a good company, But we had our roof done and then when it was leaking they did fix it. They first said $ 900. in damage and then $2400. They said that our roof was not holding water and... Read More
Thought it was a good company, But we had our roof done and then when it was leaking they did fix it. They first said $ 900. in damage and then $2400. They said that our roof was not holding water and we have photos to prove it. This company does not stand by their work and I would not recommend them to anyone. They will not keep their word.This will not even let you post unless you click on a star. they do not even deserve one star. Read Less
Jodie Chapman
5 May 2018
REPORT
Great company with experienced personnel. They did a wonderful job and showed respect and kindness to me and my personal property. I have and will continue to refer my friends and neighbors. They did ... Read More
Great company with experienced personnel. They did a wonderful job and showed respect and kindness to me and my personal property. I have and will continue to refer my friends and neighbors. They did a major repair on a slab leak, installed a patio cover and gutters in a timely manner and best of all worked directly with my insurance company on the claim regarding the leak. Read Less
kelly j.
20 Apr 2018
REPORT
people do your due diligence. research things thoroughly and don't just rely on posts. didn't have a good experience with this company. don't want to be subject to being penalized for my bad review. j... Read More
people do your due diligence. research things thoroughly and don't just rely on posts. didn't have a good experience with this company. don't want to be subject to being penalized for my bad review. just do your research. 4/6/2018 ** Blue Nail has reached out to me and we are planning to discuss the situation. Will update at later time**4/19/2018 The owner of Blue Nail Enterprises came out personally to our home and we discussed the issues that were a concern. He addressed those issues to our satisfaction and we are pleased with the resolution. Now when people ask us who did our roof and gutters I gladly would recommend Blue Nail Enterprises . Read Less
Katie Davis
20 Mar 2018
REPORT
My husband contacted Blue Nail Enterprises to inspect our roof and property for damage caused by a severe hail storm. We both met with the Blue Nail Rep who conducted a very thorough inspection comple... Read More
My husband contacted Blue Nail Enterprises to inspect our roof and property for damage caused by a severe hail storm. We both met with the Blue Nail Rep who conducted a very thorough inspection complete with pictures and he returned to discuss the damage and estimate with our Insurance Adjuster. We awarded the contract to Blue Nail Enterprises and could not be more pleased with the job as it was handled timely and with precision. They explained everything up front, during and upon completion and everyone who came onto our property was courteous and professional. We will not hesitate for a moment to contract with Blue Nail Enterprises again when and if the need arises and therefore we highly recommend them. Read Less
Kim Kilgore
13 Feb 2018
REPORT
I BIG Thank You to David and Eric. You have helped us over the years keep our roof here in Sunnyvale, TX in good shape. You are always quick to respond and always keep in touch via email and/or phone... Read More
I BIG Thank You to David and Eric. You have helped us over the years keep our roof here in Sunnyvale, TX in good shape. You are always quick to respond and always keep in touch via email and/or phone! Appreciate the time you took this last week to stop by and check the condition of our roof. Many of our neighbors over the last year have replaced there roof from hail damage. If at some point we do need a new roof, I look forward to working with you guys. Read Less
Rachel Becker
2 Feb 2018
REPORT
I needed skirting done to my new tiny house and heard about Blue Nail on an ad on KRLD and sent them an email since it was over the weekend and was super surprised to get a response within a couple of... Read More
I needed skirting done to my new tiny house and heard about Blue Nail on an ad on KRLD and sent them an email since it was over the weekend and was super surprised to get a response within a couple of hours (amazing). Everyone at Blue Nail was awesome and so friendly! They came out and gave me an estimate within a couple of days and I have to admit it was more than what I wanted to pay, but you know the saying "you get what you pay for" and it was worth every penny. My house looks great, I got a compliment from my neighbor the day it was finished saying how good it looked and that they did a great job. They went above and beyond helping me with a frozen pipe issue and didn't even charge me. Don't let the name fool you, they do more than roofing. I'm so glad I heard that ad on KRLD and hired Blue Nail. I will use them again for any home needs and highly recommend, you won't be disappointed. Rachel B Terrell, TX Read Less
Harish Shenoy
1 Feb 2018
REPORT
Worst customers service, you have to fight with them for everything.
Rachel B.
1 Feb 2018
REPORT
I needed skirting done to my new tiny house and heard about Blue Nail on an ad on KRLD and sent them an email since it was over the weekend and was super surprised to get a response within a couple of... Read More
I needed skirting done to my new tiny house and heard about Blue Nail on an ad on KRLD and sent them an email since it was over the weekend and was super surprised to get a response within a couple of hours (amazing).    Everyone at Blue Nail was awesome and so friendly!    They came out and gave me an estimate within a couple of days and I have to admit it was more than what I wanted to pay, but you know the saying "you get what you pay for"  and it was worth every penny.  My house looks great, I got a compliment from my neighbor the day it was finished saying how good it looked and that they did a great job.  They went above and beyond helping me with a frozen pipe issue and didn't even charge me.  Don't let the name fool you, they do more than roofing.  I'm so glad I heard that ad on KRLD and hired Blue Nail.  I will use them again for any home needs and highly recommend, you won't be disappointed.  Rachel B.Terrel, TX Read Less
Lisa Farrell
3 Jan 2018
REPORT
Blue Nail Enterprises just completed a water restoration repair and we were thrilled with their service and support. Through each step of the process they communicated clearly and treated us very fai... Read More
Blue Nail Enterprises just completed a water restoration repair and we were thrilled with their service and support. Through each step of the process they communicated clearly and treated us very fairly. We would definitely use their services again. Great customer support. Episcopal Church of the Epiphany Richardson, TX Read Less
Kathy Keeler
31 Jul 2017
REPORT
I have used Blue Nail for years and for several houses. The have always done a great job for me. Zac Johnson is such a pleasure to work with, he is very helpful.
Steven Rosson
29 Jun 2017
REPORT
Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about roofs, and only had some vague documentation, I sent them a note to ask for a little more information... Read More
Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about roofs, and only had some vague documentation, I sent them a note to ask for a little more information about the roof they installed, what its features were, whether it is covered by any warranty, etc. They got in touch a few days later and provided answers to all the questions I had. I was not thrilled to learn that there was a $395 warranty transfer fee (which is not particularly uncommon) but since the manufacturer wouldn't allow the materials warranty to transfer anyway, it ended up being a moot point. They did offer to come out and have a look at the roof the next time they were in my area, just to put my mind at ease that the guys who did the AC work hadn't done any damage. He pointed out a few things that needed to be corrected, sent me an explanation, and took pictures, which was much appreciated. Overall I was pretty happy with our experience with them and felt like they went above and beyond to keep us happy. Read Less
Kaysi H
16 Jun 2017
REPORT
Working with Blue Nail has been as wonderful an experience as having to get your roof replaced could be. They were recommended by our insurance company, so we knew they were a legit company that we di... Read More
Working with Blue Nail has been as wonderful an experience as having to get your roof replaced could be. They were recommended by our insurance company, so we knew they were a legit company that we didn't have to worry about leaving our roof in disrepair after the 1st check. Melissa Caldwell was an amazing consultant - she met with us when it was convenient for us (sometimes 7:30-8pm at night) to go over exactly what was needed and the options available. She was easy to contact and seemed genuinely interested in helping us. Also, she was incredibly friendly. :) The work was done in one day, with no debris left around to worry about. I didn't have to work with customer service much, but the times I did I only had good experiences. I will definitely recommend this company to my friends and family! Read Less
Steven R.
9 Jun 2017
REPORT
Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about roofs, and only had some vague documentation, I sent them a note to ask for a little more information... Read More
Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about roofs, and only had some vague documentation, I sent them a note to ask for a little more information about the roof they installed, what its features were, whether it is covered by any warranty, etc.They got in touch a few days later and provided answers to all the questions I had. I was not thrilled to learn that there was a $395 warranty transfer fee (which is not particularly uncommon) but since the manufacturer wouldn't allow the materials warranty to transfer anyway, it ended up being a moot point. They did offer to come out and have a look at the roof the next time they were in my area, just to put my mind at ease that the guys who did the AC work hadn't done any damage. He pointed out a few things that needed to be corrected, sent me an explanation, and took pictures, which was much appreciated.Overall I was pretty happy with our experience with them and felt like they went above and beyond to keep us happy. Read Less
jillian townsend
8 Jun 2017
REPORT
Blue Nail did a fantastic job on our roof. Our roof looks amazing and seems to be very stable. Patrick Sheridan was our go to guy and forever will be. A very personable guy who walked us through every... Read More
Blue Nail did a fantastic job on our roof. Our roof looks amazing and seems to be very stable. Patrick Sheridan was our go to guy and forever will be. A very personable guy who walked us through everything, step by step, and catered to our needs. Before the roof and after the installation. He didn't leave anything out. Thanks Blue Nail! Read Less
Karla Martinez
12 Apr 2017
REPORT
Thank you so much! They just got my whole roof approved for repair after we were only given partial repair from our insurance company.
j castro
23 Mar 2017
REPORT
It was my first experience with a roofing company, and I got to say I've been spoiled. The customer service has been great and the work has been even better. Extremely accessible, and quick turn aroun... Read More
It was my first experience with a roofing company, and I got to say I've been spoiled. The customer service has been great and the work has been even better. Extremely accessible, and quick turn around on great work. Erick Estrada and your team, thank you very much. -sergio & Jennifer Read Less
Chelsea Marie Lee
16 Mar 2017
REPORT
I don't even think 5 Stars does Blue Nail justice. They are absolutely amazing and some of the most genuine people you'll meet! You're in great hands with everyone there. There's nothing, but great th... Read More
I don't even think 5 Stars does Blue Nail justice. They are absolutely amazing and some of the most genuine people you'll meet! You're in great hands with everyone there. There's nothing, but great things to say about their whole team and the exceptional service delivered! Read Less
Sergio Arias
25 Feb 2017
REPORT
Yesterday my wife and I closed on our very first home. We knew the process would be enduring since the beginning, but it was that plus 10x more. Having roof issues 2 days before closing is not the pla... Read More
Yesterday my wife and I closed on our very first home. We knew the process would be enduring since the beginning, but it was that plus 10x more. Having roof issues 2 days before closing is not the place you want to be. Luckily I was connected to Eric Estrada, from Blue Nail Enterprise. Eric was beyond amazing, he really saved the whole deal. I was given his number two hours before the final walk thru to check some of the roof structural and roofing work perform, and he volunt...eer to with me as third party inspector. With his experience and expertise we noticed much more work was needed, work that if left undone would have been extremely costly to us later. That same night Eric was able to provide a proposal that could not be beaten to the owners for the work needs. Next day / or one day before closing to be exact, Eric was on top of the roof making the repairs. He provided pictures of the work, pre, post and after. We had a great experience with Eric and his crew, and would definitely recommend their company to anyone. Thank you Eric and Blue Nail Enterprise, you made our home deal possible. We are extremely excited to be new home owners and know that we know have a value resource for any home work. See More Read Less
Rich M.
10 Feb 2017
REPORT
I called Blue Nail to give me an estimate on my roof. Melissa came out and did a full inspection and assessment. Turned out I didn't need a new roof after all, just some sealing of worn out caulking. ... Read More
I called Blue Nail to give me an estimate on my roof. Melissa came out and did a full inspection and assessment. Turned out I didn't need a new roof after all, just some sealing of worn out caulking. She said the roof looked good - even after all these crazy storms, and pointed out what needed to be done. Later that day I caulked the few spots she pointed out. I know it's completely in my head, but when it rained last, the house just felt more secured. I appreciate the fact that Melissa had the chance to "sell" me a new roof, but instead showed honesty and integrity. Read Less
Brad Englert
19 Jan 2017
REPORT
Eric Thomason and his staff worked with us for 7 months to get our Wylie, Texas hail damaged home back in shape. Great to work with as well all the repair crews he had sent out to fix various things ... Read More
Eric Thomason and his staff worked with us for 7 months to get our Wylie, Texas hail damaged home back in shape. Great to work with as well all the repair crews he had sent out to fix various things on the inside and outside of our home. Crews were always friendly, courteous, cleaned up and kept us updated on how the repairs were going. We added a lot of other repair requests upon Blue Nail to bring out home up to a new looking home that will last for a lot of years. Thanks Blue Nail for all you did for us. They also kept the insurance and mortgage company documents moving smoothly. Brad and Tracy Englert Read Less
Kara Webb
28 Dec 2016
REPORT
My mother was told her roof was old and near needing replacing with normal wear and tear but that it did not have hail damage. Melissa worked with her insurance company to get it covered (as it should... Read More
My mother was told her roof was old and near needing replacing with normal wear and tear but that it did not have hail damage. Melissa worked with her insurance company to get it covered (as it should have been). That were great to work with. Read Less
Vincent Smith III
28 Apr 2016
REPORT
Outstanding! Crew was out at 7:30 AM and left at 9:00 PM. They removed the old roof, replaced 6 sheets of decking and installed the new shingles. Much thanks to Cody and Eric for tending my roofing n... Read More
Outstanding! Crew was out at 7:30 AM and left at 9:00 PM. They removed the old roof, replaced 6 sheets of decking and installed the new shingles. Much thanks to Cody and Eric for tending my roofing needs. Great job guys!!! Read Less
Debbie Bastari
2 Mar 2016
REPORT
Thank you Zach and Eric (Estrada), for replacing the turbines, on my roof. One was malfunctioning and making noises so loud, that it could be heard inside and out. It started at 2:30 AM on a Sunday mo... Read More
Thank you Zach and Eric (Estrada), for replacing the turbines, on my roof. One was malfunctioning and making noises so loud, that it could be heard inside and out. It started at 2:30 AM on a Sunday morning.. After a sleepless night; Zach came out ( on Sunday ) and gave me a temporary fix, until perm repairs could be made. Eric realized that the wrong turbines were installed and even though it had been over a year, since Blue Nail replaced my roof, he replaced all of the turbines with the correct ones. Thank you guys very much for everything! Read Less
Theresa Mowery
19 Sep 2015
REPORT
Eric Thompson and Eric Estrada have done a wounderful job on our roofing needs. Recently they repaired my mom's home from water damaged and did a beautiful job restoring it. Now they are repairing our... Read More
Eric Thompson and Eric Estrada have done a wounderful job on our roofing needs. Recently they repaired my mom's home from water damaged and did a beautiful job restoring it. Now they are repairing our home from water damage and they doing an excellent job hiring the right people to complete our job. Eric Estrada is a great person to work with us to complete this project. I recommend them for all your home repairs. Read Less
Clinton Chatman
12 Jun 2015
REPORT
My home needed a new roof and my home insurance provider told me the roof was workable and not in need of any repairs in spite of a severe storm back in 2011. The roof was about 20 years old and had ... Read More
My home needed a new roof and my home insurance provider told me the roof was workable and not in need of any repairs in spite of a severe storm back in 2011. The roof was about 20 years old and had not been managed or received a single shingle replacement since I moved in the home in 1995 at least not until I met Blue Nail Roofing Consultant, Melissa Caldwell. Melissa came out to my home and completed several critical examinations of the home, turning over every stone (so ...to speak) and successfully got my insurance company to reconsider their decision. Melissa knows her job well and demonstrated her knowledge in several key performance indicators which her goal was to satisfy her customer...She knows home quality, cost and kept Blue Nail service commitment out front without making it seems unaffordable. She was certainly the right person for this job. I also was awarded the opportunity to meet Blue Nail Production Manager,J.J. Foust. J.J. supervised his team professionally and kept me updated on the entire day's project. J.J. guided me with a finished walk through and explained each of his key points out clearly such as how newly applied shingles reacts to cooler temperatures vs higher temperatures, what to look for inside of the home following a heavy rain "if" a fault in laying the shingles was done unsuspectingly. J.J conducted a second run after the job was completed scanning for debris or hazards...His team gathered all the trash and not one shrubbery plant or petal was affected..(Melissa also assured me of this) I think what made me feel really safe....was he asked this single question, "Is this how your ground property looked before we arrived? That statement was a statement of concern to me about me and his professional ethic. Melissa and J.J. and their team was awesome....I will recommend Blue Nail to anyone and everyone whom I may have a conversation with about obtaining a "new roof for their home." See More Read Less
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Please call
(469) 726-2176
366 West Interstate 30
Garland Texas 75043
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-17:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-12:00PM
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Blue Nail Enterprises

Garland, Texas
(26)
366 West Interstate 30
Garland Texas 75043
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-17:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-12:00PM
Justin Garwell
9 Jul 2018
REPORT
the crew at Blue Nail Enterprises from the receptionist to the workers were wonderful to deal with. Great service and great price. Strongly recommend this company for any of your roof needs. Keep u... Read More
the crew at Blue Nail Enterprises from the receptionist to the workers were wonderful to deal with. Great service and great price. Strongly recommend this company for any of your roof needs. Keep up the great work. Kudos!!!! Read Less
Carolyn Farmer
6 Jul 2018
REPORT
Thought it was a good company, But we had our roof done and then when it was leaking they did fix it. They first said $ 900. in damage and then $2400. They said that our roof was not holding water and... Read More
Thought it was a good company, But we had our roof done and then when it was leaking they did fix it. They first said $ 900. in damage and then $2400. They said that our roof was not holding water and we have photos to prove it. This company does not stand by their work and I would not recommend them to anyone. They will not keep their word.This will not even let you post unless you click on a star. they do not even deserve one star. Read Less
Jodie Chapman
5 May 2018
REPORT
Great company with experienced personnel. They did a wonderful job and showed respect and kindness to me and my personal property. I have and will continue to refer my friends and neighbors. They did ... Read More
Great company with experienced personnel. They did a wonderful job and showed respect and kindness to me and my personal property. I have and will continue to refer my friends and neighbors. They did a major repair on a slab leak, installed a patio cover and gutters in a timely manner and best of all worked directly with my insurance company on the claim regarding the leak. Read Less
kelly j.
20 Apr 2018
REPORT
people do your due diligence. research things thoroughly and don't just rely on posts. didn't have a good experience with this company. don't want to be subject to being penalized for my bad review. j... Read More
people do your due diligence. research things thoroughly and don't just rely on posts. didn't have a good experience with this company. don't want to be subject to being penalized for my bad review. just do your research. 4/6/2018 ** Blue Nail has reached out to me and we are planning to discuss the situation. Will update at later time**4/19/2018 The owner of Blue Nail Enterprises came out personally to our home and we discussed the issues that were a concern. He addressed those issues to our satisfaction and we are pleased with the resolution. Now when people ask us who did our roof and gutters I gladly would recommend Blue Nail Enterprises . Read Less
Katie Davis
20 Mar 2018
REPORT
My husband contacted Blue Nail Enterprises to inspect our roof and property for damage caused by a severe hail storm. We both met with the Blue Nail Rep who conducted a very thorough inspection comple... Read More
My husband contacted Blue Nail Enterprises to inspect our roof and property for damage caused by a severe hail storm. We both met with the Blue Nail Rep who conducted a very thorough inspection complete with pictures and he returned to discuss the damage and estimate with our Insurance Adjuster. We awarded the contract to Blue Nail Enterprises and could not be more pleased with the job as it was handled timely and with precision. They explained everything up front, during and upon completion and everyone who came onto our property was courteous and professional. We will not hesitate for a moment to contract with Blue Nail Enterprises again when and if the need arises and therefore we highly recommend them. Read Less
Kim Kilgore
13 Feb 2018
REPORT
I BIG Thank You to David and Eric. You have helped us over the years keep our roof here in Sunnyvale, TX in good shape. You are always quick to respond and always keep in touch via email and/or phone... Read More
I BIG Thank You to David and Eric. You have helped us over the years keep our roof here in Sunnyvale, TX in good shape. You are always quick to respond and always keep in touch via email and/or phone! Appreciate the time you took this last week to stop by and check the condition of our roof. Many of our neighbors over the last year have replaced there roof from hail damage. If at some point we do need a new roof, I look forward to working with you guys. Read Less
Rachel Becker
2 Feb 2018
REPORT
I needed skirting done to my new tiny house and heard about Blue Nail on an ad on KRLD and sent them an email since it was over the weekend and was super surprised to get a response within a couple of... Read More
I needed skirting done to my new tiny house and heard about Blue Nail on an ad on KRLD and sent them an email since it was over the weekend and was super surprised to get a response within a couple of hours (amazing). Everyone at Blue Nail was awesome and so friendly! They came out and gave me an estimate within a couple of days and I have to admit it was more than what I wanted to pay, but you know the saying "you get what you pay for" and it was worth every penny. My house looks great, I got a compliment from my neighbor the day it was finished saying how good it looked and that they did a great job. They went above and beyond helping me with a frozen pipe issue and didn't even charge me. Don't let the name fool you, they do more than roofing. I'm so glad I heard that ad on KRLD and hired Blue Nail. I will use them again for any home needs and highly recommend, you won't be disappointed. Rachel B Terrell, TX Read Less
Harish Shenoy
1 Feb 2018
REPORT
Worst customers service, you have to fight with them for everything.
Rachel B.
1 Feb 2018
REPORT
I needed skirting done to my new tiny house and heard about Blue Nail on an ad on KRLD and sent them an email since it was over the weekend and was super surprised to get a response within a couple of... Read More
I needed skirting done to my new tiny house and heard about Blue Nail on an ad on KRLD and sent them an email since it was over the weekend and was super surprised to get a response within a couple of hours (amazing).    Everyone at Blue Nail was awesome and so friendly!    They came out and gave me an estimate within a couple of days and I have to admit it was more than what I wanted to pay, but you know the saying "you get what you pay for"  and it was worth every penny.  My house looks great, I got a compliment from my neighbor the day it was finished saying how good it looked and that they did a great job.  They went above and beyond helping me with a frozen pipe issue and didn't even charge me.  Don't let the name fool you, they do more than roofing.  I'm so glad I heard that ad on KRLD and hired Blue Nail.  I will use them again for any home needs and highly recommend, you won't be disappointed.  Rachel B.Terrel, TX Read Less
Lisa Farrell
3 Jan 2018
REPORT
Blue Nail Enterprises just completed a water restoration repair and we were thrilled with their service and support. Through each step of the process they communicated clearly and treated us very fai... Read More
Blue Nail Enterprises just completed a water restoration repair and we were thrilled with their service and support. Through each step of the process they communicated clearly and treated us very fairly. We would definitely use their services again. Great customer support. Episcopal Church of the Epiphany Richardson, TX Read Less
Kathy Keeler
31 Jul 2017
REPORT
I have used Blue Nail for years and for several houses. The have always done a great job for me. Zac Johnson is such a pleasure to work with, he is very helpful.
Steven Rosson
29 Jun 2017
REPORT
Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about roofs, and only had some vague documentation, I sent them a note to ask for a little more information... Read More
Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about roofs, and only had some vague documentation, I sent them a note to ask for a little more information about the roof they installed, what its features were, whether it is covered by any warranty, etc. They got in touch a few days later and provided answers to all the questions I had. I was not thrilled to learn that there was a $395 warranty transfer fee (which is not particularly uncommon) but since the manufacturer wouldn't allow the materials warranty to transfer anyway, it ended up being a moot point. They did offer to come out and have a look at the roof the next time they were in my area, just to put my mind at ease that the guys who did the AC work hadn't done any damage. He pointed out a few things that needed to be corrected, sent me an explanation, and took pictures, which was much appreciated. Overall I was pretty happy with our experience with them and felt like they went above and beyond to keep us happy. Read Less
Kaysi H
16 Jun 2017
REPORT
Working with Blue Nail has been as wonderful an experience as having to get your roof replaced could be. They were recommended by our insurance company, so we knew they were a legit company that we di... Read More
Working with Blue Nail has been as wonderful an experience as having to get your roof replaced could be. They were recommended by our insurance company, so we knew they were a legit company that we didn't have to worry about leaving our roof in disrepair after the 1st check. Melissa Caldwell was an amazing consultant - she met with us when it was convenient for us (sometimes 7:30-8pm at night) to go over exactly what was needed and the options available. She was easy to contact and seemed genuinely interested in helping us. Also, she was incredibly friendly. :) The work was done in one day, with no debris left around to worry about. I didn't have to work with customer service much, but the times I did I only had good experiences. I will definitely recommend this company to my friends and family! Read Less
Steven R.
9 Jun 2017
REPORT
Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about roofs, and only had some vague documentation, I sent them a note to ask for a little more information... Read More
Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about roofs, and only had some vague documentation, I sent them a note to ask for a little more information about the roof they installed, what its features were, whether it is covered by any warranty, etc.They got in touch a few days later and provided answers to all the questions I had. I was not thrilled to learn that there was a $395 warranty transfer fee (which is not particularly uncommon) but since the manufacturer wouldn't allow the materials warranty to transfer anyway, it ended up being a moot point. They did offer to come out and have a look at the roof the next time they were in my area, just to put my mind at ease that the guys who did the AC work hadn't done any damage. He pointed out a few things that needed to be corrected, sent me an explanation, and took pictures, which was much appreciated.Overall I was pretty happy with our experience with them and felt like they went above and beyond to keep us happy. Read Less
jillian townsend
8 Jun 2017
REPORT
Blue Nail did a fantastic job on our roof. Our roof looks amazing and seems to be very stable. Patrick Sheridan was our go to guy and forever will be. A very personable guy who walked us through every... Read More
Blue Nail did a fantastic job on our roof. Our roof looks amazing and seems to be very stable. Patrick Sheridan was our go to guy and forever will be. A very personable guy who walked us through everything, step by step, and catered to our needs. Before the roof and after the installation. He didn't leave anything out. Thanks Blue Nail! Read Less
Karla Martinez
12 Apr 2017
REPORT
Thank you so much! They just got my whole roof approved for repair after we were only given partial repair from our insurance company.
j castro
23 Mar 2017
REPORT
It was my first experience with a roofing company, and I got to say I've been spoiled. The customer service has been great and the work has been even better. Extremely accessible, and quick turn aroun... Read More
It was my first experience with a roofing company, and I got to say I've been spoiled. The customer service has been great and the work has been even better. Extremely accessible, and quick turn around on great work. Erick Estrada and your team, thank you very much. -sergio & Jennifer Read Less
Chelsea Marie Lee
16 Mar 2017
REPORT
I don't even think 5 Stars does Blue Nail justice. They are absolutely amazing and some of the most genuine people you'll meet! You're in great hands with everyone there. There's nothing, but great th... Read More
I don't even think 5 Stars does Blue Nail justice. They are absolutely amazing and some of the most genuine people you'll meet! You're in great hands with everyone there. There's nothing, but great things to say about their whole team and the exceptional service delivered! Read Less
Sergio Arias
25 Feb 2017
REPORT
Yesterday my wife and I closed on our very first home. We knew the process would be enduring since the beginning, but it was that plus 10x more. Having roof issues 2 days before closing is not the pla... Read More
Yesterday my wife and I closed on our very first home. We knew the process would be enduring since the beginning, but it was that plus 10x more. Having roof issues 2 days before closing is not the place you want to be. Luckily I was connected to Eric Estrada, from Blue Nail Enterprise. Eric was beyond amazing, he really saved the whole deal. I was given his number two hours before the final walk thru to check some of the roof structural and roofing work perform, and he volunt...eer to with me as third party inspector. With his experience and expertise we noticed much more work was needed, work that if left undone would have been extremely costly to us later. That same night Eric was able to provide a proposal that could not be beaten to the owners for the work needs. Next day / or one day before closing to be exact, Eric was on top of the roof making the repairs. He provided pictures of the work, pre, post and after. We had a great experience with Eric and his crew, and would definitely recommend their company to anyone. Thank you Eric and Blue Nail Enterprise, you made our home deal possible. We are extremely excited to be new home owners and know that we know have a value resource for any home work. See More Read Less
Rich M.
10 Feb 2017
REPORT
I called Blue Nail to give me an estimate on my roof. Melissa came out and did a full inspection and assessment. Turned out I didn't need a new roof after all, just some sealing of worn out caulking. ... Read More
I called Blue Nail to give me an estimate on my roof. Melissa came out and did a full inspection and assessment. Turned out I didn't need a new roof after all, just some sealing of worn out caulking. She said the roof looked good - even after all these crazy storms, and pointed out what needed to be done. Later that day I caulked the few spots she pointed out. I know it's completely in my head, but when it rained last, the house just felt more secured. I appreciate the fact that Melissa had the chance to "sell" me a new roof, but instead showed honesty and integrity. Read Less
Brad Englert
19 Jan 2017
REPORT
Eric Thomason and his staff worked with us for 7 months to get our Wylie, Texas hail damaged home back in shape. Great to work with as well all the repair crews he had sent out to fix various things ... Read More
Eric Thomason and his staff worked with us for 7 months to get our Wylie, Texas hail damaged home back in shape. Great to work with as well all the repair crews he had sent out to fix various things on the inside and outside of our home. Crews were always friendly, courteous, cleaned up and kept us updated on how the repairs were going. We added a lot of other repair requests upon Blue Nail to bring out home up to a new looking home that will last for a lot of years. Thanks Blue Nail for all you did for us. They also kept the insurance and mortgage company documents moving smoothly. Brad and Tracy Englert Read Less
Kara Webb
28 Dec 2016
REPORT
My mother was told her roof was old and near needing replacing with normal wear and tear but that it did not have hail damage. Melissa worked with her insurance company to get it covered (as it should... Read More
My mother was told her roof was old and near needing replacing with normal wear and tear but that it did not have hail damage. Melissa worked with her insurance company to get it covered (as it should have been). That were great to work with. Read Less
Vincent Smith III
28 Apr 2016
REPORT
Outstanding! Crew was out at 7:30 AM and left at 9:00 PM. They removed the old roof, replaced 6 sheets of decking and installed the new shingles. Much thanks to Cody and Eric for tending my roofing n... Read More
Outstanding! Crew was out at 7:30 AM and left at 9:00 PM. They removed the old roof, replaced 6 sheets of decking and installed the new shingles. Much thanks to Cody and Eric for tending my roofing needs. Great job guys!!! Read Less
Debbie Bastari
2 Mar 2016
REPORT
Thank you Zach and Eric (Estrada), for replacing the turbines, on my roof. One was malfunctioning and making noises so loud, that it could be heard inside and out. It started at 2:30 AM on a Sunday mo... Read More
Thank you Zach and Eric (Estrada), for replacing the turbines, on my roof. One was malfunctioning and making noises so loud, that it could be heard inside and out. It started at 2:30 AM on a Sunday morning.. After a sleepless night; Zach came out ( on Sunday ) and gave me a temporary fix, until perm repairs could be made. Eric realized that the wrong turbines were installed and even though it had been over a year, since Blue Nail replaced my roof, he replaced all of the turbines with the correct ones. Thank you guys very much for everything! Read Less
Theresa Mowery
19 Sep 2015
REPORT
Eric Thompson and Eric Estrada have done a wounderful job on our roofing needs. Recently they repaired my mom's home from water damaged and did a beautiful job restoring it. Now they are repairing our... Read More
Eric Thompson and Eric Estrada have done a wounderful job on our roofing needs. Recently they repaired my mom's home from water damaged and did a beautiful job restoring it. Now they are repairing our home from water damage and they doing an excellent job hiring the right people to complete our job. Eric Estrada is a great person to work with us to complete this project. I recommend them for all your home repairs. Read Less
Clinton Chatman
12 Jun 2015
REPORT
My home needed a new roof and my home insurance provider told me the roof was workable and not in need of any repairs in spite of a severe storm back in 2011. The roof was about 20 years old and had ... Read More
My home needed a new roof and my home insurance provider told me the roof was workable and not in need of any repairs in spite of a severe storm back in 2011. The roof was about 20 years old and had not been managed or received a single shingle replacement since I moved in the home in 1995 at least not until I met Blue Nail Roofing Consultant, Melissa Caldwell. Melissa came out to my home and completed several critical examinations of the home, turning over every stone (so ...to speak) and successfully got my insurance company to reconsider their decision. Melissa knows her job well and demonstrated her knowledge in several key performance indicators which her goal was to satisfy her customer...She knows home quality, cost and kept Blue Nail service commitment out front without making it seems unaffordable. She was certainly the right person for this job. I also was awarded the opportunity to meet Blue Nail Production Manager,J.J. Foust. J.J. supervised his team professionally and kept me updated on the entire day's project. J.J. guided me with a finished walk through and explained each of his key points out clearly such as how newly applied shingles reacts to cooler temperatures vs higher temperatures, what to look for inside of the home following a heavy rain "if" a fault in laying the shingles was done unsuspectingly. J.J conducted a second run after the job was completed scanning for debris or hazards...His team gathered all the trash and not one shrubbery plant or petal was affected..(Melissa also assured me of this) I think what made me feel really safe....was he asked this single question, "Is this how your ground property looked before we arrived? That statement was a statement of concern to me about me and his professional ethic. Melissa and J.J. and their team was awesome....I will recommend Blue Nail to anyone and everyone whom I may have a conversation with about obtaining a "new roof for their home." See More Read Less
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