I had high hopes but was disappointed with pretty much the whole experience I had here from start to finish. I just moved to the area and I was looking for a place to do my hair. I contacted The Style... Read More
I had high hopes but was disappointed with pretty much the whole experience I had here from start to finish. I just moved to the area and I was looking for a place to do my hair. I contacted The Style House because of the good reviews that it had on google. When I called I was told that they don’t make appointments like that- they would have to find someone to call me back- this is fine. This procedure is fine, except when I was taking to the person who answered the phone, they weren’t friendly, they just sounded
Kind of irritated I was asking for an appt. They actually contacted my pretty quickly. I was able to get an appointment the next week, however, I asked for a haircut and style, highlights, and eyebrow wax, I didn’t think that this was such an odd request, as 1. They are a full service salon, and 2. These are services listed in their site as services they offer. I was told that these services are separate, which is fine, but it also kind of a pain. I was also told that they would see if the wax person could do my eyebrows while I was there. My hair takes close to 3 hours to do. No one ever asked about waxing, I did not get that service, I was not contacted about that service, and therefore never got it done, which is pretty disappointing to me. I also find it kind of odd that they only have one “wax person”
As they called it, and while I was there, there was a lot of employees not with appointments or working on customers. Also, when I was getting my hair done, and would look for suggestions from the stylist, she would say to me “it’s your hair” or “I don’t know, it’s up to you.” Which I do understand, it’s my hair, but my old stylist and everyone I had before would give me suggestions on colors or cuts they thought were good fit for me. This stylist did not. As a matter of fact, she didn’t even ask me what color highlights I wanted. I also only
Wanted a trim, I specified this several times, because not only did I want to make sure I got
Only a trim, but because she kept asking me how much I wanted to take off, and now I can barely put my hair up in a ponytail, and am very displeased by this. I spent $200 getting my hair done at the style house. My
Old stylist I would spend $150 for the same
Service, plus wax, plus tip. I’m not against paying this much for good quality service, but I don’t feel that’s what I got here. I didn’t feel at home and I won’t be making this my home for my hair. I’m extremely disappointed by this as I had high hopes. Read Less