Not sure who is writing all these great reviews because I had a terrible experience here. On the upside, yes, Cindy is very sweet and nice and is easy to communicate with. On the other hand, neither... Read More
Not sure who is writing all these great reviews because I had a terrible experience here. On the upside, yes, Cindy is very sweet and nice and is easy to communicate with. On the other hand, neither my nor my daughter's nail tech spoke enough English to get our requests met effectively. After initially thinking I wanted a higher end pedi, I pointed to the menu to tell my tech I wanted the $27 basic pedicure. Somehow, there was a miscommunication and she gave me the $45 deluxe pedicure, which I of course paid for. My daughter wanted the 3D panda which appears in the photo here on yelp and is hanging on the wall in the salon. It took 3 techs and another customer help them understand that request. Unfortunately, it was not available. Cindy provided another option that was nice and turned out cute. Worst of all, half-way through my manicure, after having the manicure soak bowl spilled on me, I noticed my nail tech had some kind of nail issue that looks suspiciously like a nail fungus... she was using her unhealthy nail to dig the polish out of the sides of my nails. When I realized what was happening, I told Cindy who promptly took the polish off my nails and let me wash with hot soapy water. She offered to redo my nails, but I could not wait to get out of this place. Unfortunately, I paid over $100 for 2 manis and 2 pedis for the holiday and left with my nails not done and now I hope I don't catch a fungal infection. Interestingly, Cindy would not check the nail tech in question while I was there, because the tech was busy with another client. One thing I am glad about... this cemented the fact that I will never, ever go to a cheap, low-end nail place in a strip mall again - or maybe any nail place at all. This was that bad of an experience. Read Less