First, and last time for me. Not impressed. The nail tech who worked on me was not friendly. She didn’t offer a drink, yet all the other techs around me asked their clients if they would like water, s... Read More
First, and last time for me. Not impressed. The nail tech who worked on me was not friendly. She didn’t offer a drink, yet all the other techs around me asked their clients if they would like water, soda, white wine etc. Not a big deal, I had my own water, but it’s nice to be given the option. I waited 20 min for my nail polish to dry, and it didn’t. I told the tech about it and she said... “nail color is bad, pick another” as she took off the bad polish. So not only did I waste 20 min of my time waiting for paint to dry, but had to start again. REALLY, she didn’t know while she painted all 10 nails and let me sit there for 20 min that the polish was “bad and too thick” before telling me... 30 min later?! Worst part, they grabbed the “bad polish” and put it back on the wall, so this will happen to someone else!! Send in 2nd nail tech, who painted my nails in literally 1.5 min, without even waiting for the previous coat to attempt to dry. HUGE waste of time, and no respect for my time. No apology. Overall, NO CUSTOMER SERVICE. Maybe the owner of the salon should’ve taken some of the money spent on the gaudy decor and invested in some customer service training for his employees. I’m sure it would go a long way. Read Less