The amenities of this spa are great: sauna, shower, hideaway room.I got a 50-minute full body massage... well, what was supposed to be one anyway. I get in and she asks what my problem areas are but does not ask anything else such as what pressure I prefer. We get started and instead of a massage, she performs a full fascia release physical therapy session on me. It was PAINFUL. Furthermore, she did not massage any other part of my body except the two problem areas I gave her. Today (the next day) I am in so much pain and can barely move my shoulders or neck even though I have rested and hydrated. I did not even get the service they charged me for. Very upset- will not be returning to this spa or recommending it to anyone else. Read Less

Wanted to get a gift for my wife. Tried to buy a couple of spa packages for my wife but was told that I couldn't buy specific packages. I could buy a gift card for the total amount or could make and appointment for her to get the service but they wouldn't sell me a specific package. Not very good customer service. I went to another spa and bought the packages I wanted. Read Less

Wonderful massage and zen wrap, facial was superb. Pedi and mani are very very basic. Amenities are wonderful and comfortable, the robes are oversized and plush. No handlebars in showers, at risk for falling because of slick floor. Overall great experience. Read Less

The spa is inside the Omni Hotel on the 3rd floor. You are to arrive 15 minutes before your actual appointment to fill out paper work and undress. We arrived late due to heavier traffic than usual down town (graduation season ) What saved us was the valet they offer at the hotel and the Spa validates so that was a PLUSThe spa is clean and gorgeous we did have a late appointment so there was 1 other couple there. The locker room is super small maybe can fit 6 people and it was awkward changing in there into our robes but we managed.. We did not get to enjoy the sauna but it looked relaxing. The lounging area is big and comfortable which is where you wait for your therapist to call you. We did arrive late to our appointment about 5-10 minutes after our appointment time I figured it was okay since they preceded with paperwork and our shoe size.   What I didn't know was that they would short us our 50 minute massages which is understandable since I was late   although I assumed I wouldn't be charged the full $250 for a couples massage had I known ahead of time I would have rescheduled the appointment for another day.  The room we were getting a massage was not very relaxing because I felt like we were outside getting a massage  .. We could hear cars, motorcycles ,horns etc!!!! After our massage they give us water and we go back to the lounge to enjoy Hot Tea EXCEPT there was no hot water. Housekeeping was walking around wrapping up the day and picking up Robes and basically cleaning everything so it felt like we needed to leave!! I addressed these issues to the front desk who was checking us out. At first she didn't know what to say but in the end she told me it was because I was late .. Ummmm okay !!! You should have told me I was not going to get my full service!! It was very expensive. What I found was a relaxing place to be an expensive stressful place. The most unprofessional moment was when I found out SABRINA who was the manager was on the register right next to us and heard the whole conversation and did not bother to look up and apologize or offer me some HOT TEA to go! Everyone one ready to go !!! Read Less

Just had a facial with Kelsie; it was MAGICAL. I have sensitive skin and it looked dewy fresh when she finished, no redness or burning whatsoever.The best part was that she didn't talk about herself too much and she actually listened to my needs. Kelsie knew her products, too. Would highly recommend for a facial and a really nice treat for yourself and/or a loved one. The energy is very relaxing!Dana GunterCoordinator, Massage Therapy ProgramTarrant County College Read Less

The staff, service, and products at Mokara Spa were all amazing! The staff was very friendly and the environment was clean and calming. Kellie gave me a facial and it was absolutely amazing! My skin is truly glowing and my co-workers have even given me compliments! I would highly recommend Mokara. Read Less