This place use to be good. I have been a regular customer for years. All the technicians are very friendly. Recently a short Asian man took over and he is very rude. He does not greet patrons, he raised prices which were already too high and shortened the time on manicures and pedicures. I had my nails done on Monday and they starting chipping off on Tuesday. He acted like it was my fault and was very reluctant to have them repainted. I wont be back. Read Less

I've been going to Mimi for my shellac manicures and spa pedicures for a year since I moved into the area, and she/they have always given me great customer service. They always offer me complimentary beverages and smile every time any staff member passes me by. I highly recommend Mimi and this nail salon/spa! Read Less

This is still my favorite nail salon, but they're quality has gone down drastically! Pros: amazing service by Vy, she did an exceptional job, followed every request and was thorough in her job. She also picked up on the fact that I did not want to talk and respected that. Cons: my chair was broken and were so run down that management had put pillows on the backs in an attempt to mitigate the thinning chair. The front desk girl was very sweet to me and though it was the middle of a Saturday, I only waited about 10 minutes. Read Less

I felt like they lady doing me and my mothers pedicure was talking about us. They would look at us then laugh and start talking another language so we couldn’t understand them. They kept on looking outside the room and laughing other customers.I felt very uncomfortable, and judged. Read Less

Ive been going here for the past few months. And it's the absolute best place. I can show she a picture and also hepled me so quickly. My staff was really humorable. She worked my manicures very good. Their instruments are sterile. I would tell everyone to stop going where they frequent :) Read Less

Disappointed. My first clue was the tools weren’t in individual packages. All the tools for pedicure were in her case in a jar with some blue liquid. I should’ve just left right then but there were a lot of people in there so I just figured it would be okay and the blue liquid was a disinfectant. 🙏 She did a decent job on my pedicure, though one big toenail is considerably shorter than the other. No big deal I guess, nails grow so it’s not the end of the world. On to the manicure. I always get shellac so I know the drill. My hands were not soaked to soften the cuticles. The uv light was HOT. Like painfully burning hot. I heard another lady say “I’m not putting my hand back in there... it hurts!” All said and done they don’t look too great. There’s a chip on the tip of one nail and there is polish on my skin. Not just around the edges, but actually on my fingers! I asked for a specific service that includes hot stones, but didn’t get it (they didn’t charge me tho). So, like I said, disappointing! My only other complaint is the staff. They whispered to each other like a bunch of schoolgirls, and giggled the whole time I was there. I don’t care if they have private conversations in a different language in hushed tones, but they were obviously pointing out other people and then I assume making rude comments and giggling about it. Very unprofessional. Won’t be going back. Read Less

Absolutely horrible... My nails look good but service sucks... First they didn't let me sit next to my family while they got their toes done.Oh and when I asked the lady at the beginning if I could sit next to them she gave me the go to hell look and talked about me the whole time I got my nails done. Then when I got moved she didn't offer me wine, but my family got wine and when I finally got to go sit next to them I said "I didn't get wine" and the guy said  "you can go ask the front desk." I said "never mind, it's okay".. finally another lady brought me a glass. Then I was sitting there and they didn't even ask me to move they just started putting ppl in the seat... Read Less

I finally found Nails Of America for a glitter nails. I LOVED THESE LADIES! Whole staff here were sweet and helpful.The nail polish selection is vast and diverse and they did very perfect job! GREATTTT services! FAIR PRICING! It lasts to over a month, Sooo wonderful ... Definitely going back with my mom. Read Less

Awful & painful manicure. Never treated so rudely by a nail tech. Cuticles chopped like a hedge. Twisted my fingers into painful positions even after I pointed it out to her. Powder process looks terrible-she said it was my fault because my nails were too short....she might have said that before she did it....nails didn't shrink. I expect a manicure to be relaxing...not an arm wrestling session. Yeah, not going back. Read Less

Below is a copy of the email I sent to corporate after the baffling experience I had to go through at this this place. PLEASE SAVE YOUR MONEY AND GO ELSEWHERE. If I could give it negative stars I would. To whom it may concern,I went to NOA in Conroe (3021 Interstate 45 N, Suite 300 Conroe Texas 77304) because I had a gift card for $30. I've been to this location before and had a horrible experience, the nail technician cut my finger and left the manicure bumpy and uneven. I decided to give this place a second chance ONLY because I had a gift card. I asked for the 45 minute pedicure and my nail technician started outside the window the whole time and touched my feet like she was scared of them. It lasted 35 minutes instead of the 45 minutes the pamplet stated. Okay whatever, at this point I just wanted to leave. I go to pay the "manager" named "Henry" at the front desk and he denies my gift card and started saying it's fake and it has to be this certain gift card only they sell. He kept saying "call whoever gave it you and ask which location this if for but you still have to to pay." He then threaten to call the police on me. This went on for a good 10 minutes when I finally asked for a corporate number. He told me he was the manager and there was no one else. He accused me of faking this gift certificate and once again, refused to take it. After giving me what I still assume is a fake number, I called a man named Tom Tran because he said that was the only number he had. I left a voicemail for Tom explaining what happened, I then went back inside and told Henry I was leaving the gift card there and he could figure it out with Tom later. The sad part is I was going to tip my nail lady in cash- even though she did a horrible job, yet again- but this man had me so shocked and mortified that he actually spoke to customers that way that I just wanted to leave and never come back to this establishment again. This man then had the AUDACITY to follow me out to my car and yell at me at the top of his lungs that I was a cheap. He pulled out his cell phone and started recording me calling me cheap and that if I didn't have money to not come out and get a service. He then took a picture of my car and license plate and yelled at me "you suck" continuing to follow me out to my car. I've never experienced this kind of psycotic service.  The fact that this man actually recorded me yelling like that made ME want to call cops. I will never be back to any Nails Of America location and I really hope people like this man don't continue to get hired for the sake of the people that do here. Read Less

Completely  love this place.  The service is great.  I go here so very often and have never been disappointed.  They offer a wider range of services and Ginger is completely magicalAnyone who's driving through or who lives in the area would benefit from going to this establishment.   They do great  job of taking care of me and my seven-year-old when she comes in and makes both of us feel like their priority. Read Less

Was here last Friday , my aunt recommended Julie her nail tech but I forgot her name and went with whom ever was available. I loved my pedi thanks Paula :) but I was unhappy  with my nails , I came back and had then corrected one of them but short story the manager was helpful and I came back today and they made it right. Thank you Luke for doing my nails again and I am very happy with them . I'll be back to see Luke for my nails & Paula for my pedi .  Ps receptionist was friendly & nice ! Read Less

Today I had my first manicure and pedicure at Nails Of America & Spa Conroe. I was pleasantly surprised by the cute decor here. I was even served tea. The cute girls did an amazing job on my nails. They were super nice and helpful. The place is very clean and cozy. love love love Nails Of America & Spa Conroe! This is for sure my new go-to place! Read Less

Nails Of America & Spa Conroe was '' the top notch salon'' in Conroe so I decedided to try out. I absolutely loved this place! Their staff always answered the phone when I got an appointment there. Everyone was polite and even when they got busy. They made my nails at the way softly and smootly. The space is so serene. I won't to go anywhere else, sure. And I think overall the experience made up well. Read Less

I'm very particular about having my nails done and I chose Nails of America. Their customer was outstanding. I was greeted right away when I stepped in. The staff spoke very softly with me. Really sweet! She also did a lovely job, not be hurted or rushed too. The music is very comfortability. I will be back on the last day. Thanks God helps me find them! Read Less

I had a really great visit at Nails Of America & Spa Conroe. When I arrived to get my nails fixed, Staff took care of me right away. Staff did an excellent job while painting my manicures. They were very kind & accommodating. My nails don't chip. I will be coming back to this place on a regular basis! Read Less

I went Nails Of America & Spa Conroe with my sister for mani + pedi done. I was sooo excited! I felt genuinely welcomed! She removed the dead nail cells at the bottom of my nails. The owner came over to chat a little bit as I waited for my nails to dry. The atmosphere is clean, cozy. I highly recommend! If you like nail art this is the place for you! Read Less

Nails of America has to be one of the most stylish nail salon in Conroe . Love them so much. When I first walked in I immediately noticed how woderful place was. All of the staff did my nails just the way I like them!Also, They were so so so talent . The tools are heated for sterility. I will be go back. I give major thumbs up to Nails of America. Read Less

I live in Interstate Conroe I tried several different salons before I was lucky enough to discover Nails of America . I have always left satisfied. From the moment we walked in, the staff were so nice. I got the full set with polish and massage. They took their time to make sure everything was done the way it was supposed to. The salon is spacios and super clean. I can't wait for my next appointment. That's definitely nothing to really complain about. Read Less

Horrible customer service. I went in for a pedi and a full set. The one who did my pedi was rude because I didn't want the highest pedi. She didn't even offer me nothing to drink while everyone else was drinking something. Then i noticed she was doing an awful job on my nail polish it's been the worst pedi I've ever had!!!! When she (Tammy)  was done  she just left me there in the chair instead of informing me or the receptionist about my full set. I then had to go to the front and wait again for my nails while the receptionist was having conversations with her workers seeing me stand right at the front desk. Horrible customer service!!. Let's just say no one got tipped. Don't even deserve a star Read Less

I live in conroe an would drive to willowbrook NOA and I found out there was one in conroe so figured I try it out.. HUGE MISTAKE!!  I went in for a powder refill.. The nail tech got a little attitude when I said I wanted powder not shellac (I deliver mail an the shellac chips off).. So she started my nails only filing my old nails a little than put a different pink on top of the old pink (don't match)... She didn't get the corners of my nail beds, I told her , so she packed powder on my nails making them super thick!! I told her bout that and she said how are they thick? Duhhhh too much powder that's how.. At that point I was done! I go to check out an notice bubbles all in my nails ... I still paid the $34 for a powder refill with no tip!! Moral of story DONT CHEAT ON YOUR NAIL LADY ... So I started to suspect that she overcharged me due to our little argument during her doing my nails so I just called up there and ask the lady that answer the phone how much for a powder refill she told me $29 and then I told her I was just there was charged 35 so she told me it might have been they cut my cuticles or might have had a manicure done as well and I told her no neither one of those I was like I'm the one that told you I had horrible nails and she said cuz the shape of your nails no the lady didn't shape my nails they already shaped like that before I came in so then she tells me,  you come back up here I'll refund you $5 ..y'all are not worth my drive back over there for $5 y'all suck and I'm going to do a review on Yelp and everywhere else as well Read Less

My coworker brought me today because I really needed a pedicure and she frequents this place. I was super excited but I didn't get what I paid for. The woman appeared frazzled and distracted. She completely missed the callus treatment on my left foot and barely did it on my right foot. She barely did the cuticle removal on my right foot. My coworker even noticed that she was a lot less involved than the woman doing her pedicure. She got up and went to the restroom, which was fine, but she was gone awhile, again, fine, but finish what you started. I was really disappointed by my experience here. Read Less

I've been coming here for years and it's been great but I went to get my nails done and not even 24 hours later they started to come off for no reason. The lady gave me the glitter white without telling me then charged me extra. When I called the next day to get the nails that were coming off fixed they said I had never come in the day before and the manager was extremely rude. Never going back there. If I spend that much money on nails, I expect them to last. Read Less

I'm writing this on part of the last, and final trip I took there before my daughter was born. Now, there are a few technicians I prefer there, and man, are they always booked. I should have known to book my girl before I got there, but I did not and I suffered the consequences later. As one other reviewer stated, the front desk girl is always belittling and bashing the nail techs. She's been there for years. Won't call her out by name, but she knows who she is. A lot of attitude and just plain ol' grouchy when she wants to be at the girls working there. Even talked about a customer in the premium room, while the customer was at the hand stations. Who does that?? Conversation was to the extent: [Next time, when you have a customer like her, ask her what's wrong. These customers always complain about everything]. Really, 'these' customers. I am not sure who she was talking about, but that sort of conversation should be done in the back room or after hours, not when there are people around you. As for my 'newer' tech and my service: I requested that I have shellac toes and nails. The girl started painting my nails. I did not see the bottle she was using, because I was on a work call. I (yes, I should smack myself in the face for saying this) assumed she was using shellac. Well, after 3 coats and the color looking off, and needing to have the nails dry and no UV light, I figured she used regular polish. She offered to redo them, and I was in a crunch for time, so I told her to forget it. At that point, she walked me over to the nail station (with WET toe nails) and that's when I noticed that the nails did not look good. Like they had too many layers of polish on them and a kid painted them. I was pretty upset the pedicure took that long to begin with (it's the reason I do shellac nails to begin with) and they looked horrible. She repainted the worst one and I was pretty much done with it. She wanted to do a deluxe manicure and I refused the service at this point, seeing her quality of work. When I got to the front, the bill came out to the price for both mani/pedi shellac. I told the front desk girl that she did not do shellac and that I was not paying for that cost. Well, the FD girl started yelling at my tech, as I've heard her do so many other times and they were arguing with me on the pricing. After I smudged the toe again, to prove that the nails were not shellac, then the FD girl finally understood what my entire plight was during this visit. Needless to say, after 4 years of going here, getting my friends addicted to their (old) zero gravity chairs (don't get me started on the new chairs they have. They really suck compared to the old ones, and they are so uncomfortable) I will not be returning. Just not worth the time or money, especially since this salon is on the higher-end of the cost range for nail salons. Nail salons are a dime a dozen. This one is just one of the many that I will write off. Read Less

I was very disappointed to find that a nail salon still exists that does not clean their tools. There is not an autoclave in site and I watched them pull tools from a kit that obviously was left from the last client. A woman was there having a pedicure that she told the girl how she was getting out of the hospital from having staff removed from her toe...GROSS NASTY Read Less

Went once to get French tips, they looked like they were 2 weeks old and growing out when I left the salon! Lets just say I had to go back the very next day to have a whole new full set put on and STILL walked out bleeding and dissatisfied. Never Again! Read Less

Waxing:WILL NEVER GO ANYWHERE ELSE!I have been going there for 2 years to get my eyebrows and lip waxed with Trang! She is such a nice lady, she hugs me every time I come in and she treats me like family. She takes me to a private room in the back that she also uses for massages. I don't know if it's just my hair type (very thick and strong) or what but Trang takes about 30 min for eyebrows and lip. She takes her time to make sure that her job is absolutely perfect.  I  begged her to move with me to college. I am going to have a hard time finding anyone that does a job like her!!Nails:BADThis 5 star rating is only for Trang and her work. I have been there to get my nails done twice and I will not be getting them done there again. When I first got them done here, they turned out really bad. I though that maybe the lady was just having a bad day, so I gave this place another shot. But it still turned out the same! Very disappointed. Read Less

This is my absolute favorite place to get my nails done. I love Jennifer but all the ladies there are sweet and friendly. Always go to the higher priced room. The place is well kept and they don't pressure you to buy more. The chairs are great and it's worth the money and more! Read Less

On 5/7/16, My mother, sister and I walked in to all have our nails and toes done. The ladies that did our manicures and pedicures where sweet and did a great job. HOWEVER,.......The receptionist was absolutely the rudest young lady on earth. All three of us where getting stuff done and filling out the cards that they want you to fill out. My sister couldn't decide exactly what all she was going to get done. This girl grabbed the paper out of her hand and said "never mind, just tell whom ever helps you what you want do. Needless to say we will not be coming back to this place again. FIRST IMPRESSIONS ARE EVERYTHING!!!!! Read Less

I walked in on a Sunday and the lady that did my pedicure, Paula, was just a sweet gem. The massage was great and the polish was perfectly even. She even engaged in small talk with me. Now for the ugly part - the receptionist was a total "you know what". When I first walked in, it took several minutes for her to acknowledge me because she was busy treating the other staff like garbage. She was belittling the nail techs and just being rude. She wouldn't even look up from her phone when she did finally acknowledge me. I was the only client in the lobby. When I asked if anyone had time for a pedicure, she just huffed, rolled her eyes, said "yeah", then literally screamed for Paula. The lobby is just a long, wide walkway with a full wall behind the front desk so you can imagine how loud she had to yell for someone to he's her and the echo her obnoxious voice gave was something else. When I tried to check out, I was once again ignored by this sorry excuse of an employee. She was again being rude and highly unpleasant to the nail techs, complaining about how she had to count money (all while me and other clients are standing in the lobby in front of her). I had to ask THREE times for a card with my techs name on it because I want to make sure that I get her each time. And even then, after she did the hardest task ever of giving me my $3 back for change, she still forgot that I wanted a card. I asked for a receipt and she said "did you pay with a card?" When I said "I JUST paid you with cash" the snotty little tart snapped and said "well then you don't get a receipt". This bratty thing at the front desk will cause this place to lose business if they don't get rid of her. They need to hire someone as sweet as the other employees. I would have given this place 5 stars, but the deplorable service at the front desk is the reason I knocked it down so much. Read Less

Ethan is the one you need to see. He pays close attention to detail and does not rush the appointment. You will have to call to make an appointment as he is always booked, too. The only negative thing about this shop is you have to tip with cash. I always pay credit card and never have cash on me so I have to make an extra trip just to get out cash. Getting my nails done by Ethan is worth stopping for the tip beforehand. Read Less

Definitely do not recommend! Worst refill I've ever had! You could see the previous nails through the refill, air bubbles, and when I told him, he acted like he had no idea what I was talking about! Not to mention waiting 45 mins when I got there at my APPOINTMENT time! Never going there again!!!! Read Less

I have never been disappointed! I love going to the back room and paying a little extra for a pedicure! The chairs are huge and it's just a completely different experience!! Stuff is so friendly and a free class of wine pairs perfectly in this relaxing time tomyself! Read Less

This place is a rip off. I was sold a spoil me pedicure and did not receive the advertised service. Was put in a chair for $4 more and did not know that it was more money. Also waited 20 min for my appointment. When I complained that the massage was 9 min not 20 the owner said, "They said they did it."  Really?  Your better off at a small salon with honest people. Read Less