Not only did i go after reading reviews about their customer service but i needed to, I was desperate . When i arrived it took someone 5 minutes to greet me. I just needed a pedicure. I found my color and sat down for about 30 minutes. They let 3 people who came after me get their toes done first until I said something. Once i confronted them they said oh ok go sit in the chair someone will be with you. You could tell they were talking about me and no one wanted to do my feet from the foreign language and pointing,( i do not have ugly feet) so i know that wasn’t the problem. Finally some lady came to do my toes who kept itching in her thigh area stating she had a burn. Okay??? Then she rushed my toes and would not listen to me once I told her that I wanted her to clean the sides where the toe nail and meat of my toes meet. I told her repeatedly and she finally did it with an attitude. Next tine this lets me know to go somewhere with better reviews. I hate pulling the race card because my grandmother is white and I identify with my black side more but, I felt like I just did not belong or wanted. If you are a woman of color please save yourself the aggravation of holding your emotions back and DO NOT GO here. Read Less

Came in on a Tuesday afternoon and was told 20-minute wait. I said I would come back tomorrow & will set an appointment. They are so worried about getting EVERYONE in and do not factor in customer satisfaction. A lady put foil/polish remover on my nails so I couldn't leave. 45 minutes later she comes over to tend to me. At this point, I'm pretty frustrated - waiting 45 minutes is a VERY long time. I decided to get S&S for the first time and I'm really not happy with it. My nails are not even & it's driving me crazy. I'm also reading that some girls have a nail infection from it. so now I'm nervous. I'm not sure if I will return. Read Less

I had an amazing pedicure here! The attention to problem areas was amazing and my feet look and feel awesome. Everyone was so nice and friendly and the salon is clean and well kept. I will be a regular! Read Less

I have been going off and on for 5 years there - took my granddaughter (6) so we could both have pedicures and she a manicure.  Mine was ok - not worth the 55.00 but it was ok.  My poor granddaughter - she loved the pink chairs for kids but the technician had her put her hands in a bowl of water on her lap for the manicure - then when she was done she placed the bowl in the water area - if my granddaughter had gotten up and slipped she would have fallen on the bowl.....then the technician left and my technician had to finish her up and the first technician left all the tools (nail clippers etc) on the floor around my granddaughter so that she couldn't even get out of her chair - there was no where to step - I had to lift her up to get her down while the technicians watched.  My technician finished me and put on the little flip flops and left me there.  I didn't know if I was suppose to go somewhere to finish drying ??????  She never came back - very bad customer service - I will never go back or recommend it.....sad because I used to take all my granddaughters and my daughters there.  No more. Read Less

New to the area and didn’t know where to go so I thought I’d take a chance on this salon...Terrible! I was very clear when I stated I wanted a gel manicure but was continually pressured into to a more expensive service. Had to repeatedly decline. Finally got my gel manicure but am very disappointed that just 3 days later, my polish started to peel. Been having gel manicures for years, and the polish always lasts a minimum of two weeks (usually three). Won’t be going back. Read Less

I’ve had my nails done here about 4 times. They do good work- maybe not how the experience went but my nails always looked good. As is the nail salon norm, some techs are better than others at treatment, care and professionalism. I’ve been doing acrylics not S&S for 20 years off and on-mostly on. I’ve never had a nail fungus. Today I found that one of my finger nails under the S&S is about 50% GREEN! I am not sure if it’s the place or the S&S (which I was told was healthier than acrylics) or maybe a mix of both but just make sure you see the instruments coming out of a new sanitized package letting you know they were cleaned (I never saw that here unless they have a different sanitizing process that customers can’t see). Just wanted to post to make sure you look and speak up if necessary. Also, with S&S, make sure you give your nail a break...total removal and check your natural nail out...no fungus just damaged nail. I didn’t want to use the rating system but was required to in order to post this-just wanted to give a little heads up. Read Less

I have been coming here for at least 6-7 years and I love them!  Paulina has always done a fantastic job on my nails and my toes and is always so patient with weird quirky things!  She is friendly to everyone and always remembers to ask about my girls and my mom!  I love her! Read Less

Both my mother and I have been going to Spa Pro Nails for the past three months; it's one of the best salons in Cedar Park. Unfortunately today was our last visit. I had gotten a gel manicure last week, however I needed to have some of my nails repainted due to the age of the polish. When I arrived not only did the owner, Yen (who I recommended on numerous occasions) seem pissed, but on the second visit she redirected me to another manicurist, (I forget the name but she has... bangs) who provided the worst customer service imaginable! My mother had complained once before that she went too fast, causing her cuticles to bleed. Her nails were also poorly done, and when I addressed the manager she informed me that she knew about it, leaving me with the impression that the issue would be solved. Today I was informed by Yen that the same employee would be working on my nails.Although there were several other manicurists available during the time, that same woman insisted that I work with her. I figured this time around she'd be more precise but I was in for a rude awakening. Not only did this woman speed through the process, both she and her colleague yelled at me for asking her to slow down and when I attempted to remind them that the polish she had chosen to touch up my nails was the wrong color. She was so bad that the other customers looked our way in shock, informing me that I had no need to doubt that she was being rude. Yen later told me that I didn't have to pay, but when I tried to tell her that her employee was rude and should work at a slower pace, she told me that "that was how she [was]," as if she were trying to excuse her behavior. I absolutely LOVED going to Spa Pro Nails prior to this point. Not only is it close to home, it was a great way for my mother and I to bond, as we both loved the staff, however after this incident we are sorry to say that we will not be returning. Also when I informed Yen of our decision, rather then choosing to investigate as we were great customers, she pretty much stated that she didn't care. I will say that I hope that this incident was not racially based. The majority of the clients who return to Spa Pro Nails are European Americans, and yes there are minorities who hate and discriminate against other minorities. With the way things turned out today, it'd almost be foolish not to take this thought into consideration. Be that as it may we have fortunately found the salon in Lakeline Mall to be pleasant and professional in case anyone faces the same treatment. Take care. See More Read Less

I've been coming here for years! I even moved to Hutto and I STILL come here. I always receive tons of compliments on my nails - Paulina is the BEST! I've recently started having Yen do my eyelashes and I'm addicted. It makes such a huge impact - I feel 10,000x sexier and prettier. Worth every penny! Read Less

Been twice and I love this place. Super nice people working here also. Will definitely be back. Totally in love with the SNS dip nails. Perfect for my line of work and less expensive than what I was used to. Read Less

Love this place. I am more of a random ‘oh, let’s go get a pedicure’ than the regular appointment type. They always see me very quickly. Everyone is super nice and I always love what my nails look like after I leave. Read Less

I thought I had done my review of this place already. I guess I didn't. Well anyhow. I went with my best friend to get our nails done about 2 as a half weeks ago, and had a really good experience. Seemed a little disorganized when we got there. We were asked to change seats and ended up not being able to sit next to each other. Other than that everything was wonderful. I got SNS for the 1st time and I absolutely love them. I got solid color and my friend got 2 colors. Both ladies that we had were really good. I'll definitely be back to get my nails done again.The inside of the salon is huge. Much bigger than you'd expect. And, to top it off, super close to me too. If you're looking for a great place for pedicures or manicures (or waxing services) this is the place to go. Thanks Spa Pro Nails! I thoroughly enjoyed my time. Read Less

Love my nails every time I come in. Can't think about going anywhere else- the individualized attention you get is wonderful. Love how when I come in my nail tech already know me what I want on my nails (especially during football season- black and red or yellow and black! Thanks to Yen and Paulina for all they do! Read Less

I have given this place a few chances to always be left disappointed. Even when there are no customers in the store the staff acts inconvenienced by your presence. I got the dip powder, and despite the woman seeming to really take her time I was still left wth giant ridges and bubbles. Not to mention they are very pushy for you to get tips added on the nail, which I'm not a fan of. When you deny this service they still continue to ask basically nail shaming you. This is right next door to my house but I'm afraid I won't be back despite the convenience of the location. Read Less

I love this place!!!  So clean and the decor is so nice. They also sanitize their tools which you don't see all of the time in nail salons. I recommend Van (Female) she is so detailed on her pedi and SNS. Very sweet and adorable personality. I always call ahead to make an appt. The SNS last a good 3-4 weeks! They offer drinks too which is a very nice touch! Read Less

This salon is absolutely beautiful, clean, relaxing, and professional service. I highly recommend their gel manicures and pedicures. Been a client of Spa PRO Nail for some time, they are amazing manicurists. Read Less