I have been here in maybe 4 separate occasions. The first was awesome. My husband surprised me and I only agreed to got a pedicure (I didn't know their work). All went well it was clean. Fast forward toto and next time I go. I get a mani and pedi. The tech was amazing even though she was in the phone and keep saying she had an appointment coming in soon. I have a constant problem with my nails being unevenly leveled after acrylic but that is everywhere. Ok the last time I went was to get a green, white, and black marble design. Before I sat down with anyone I told the manager who was doing reception that this was important to me and if they couldn't do it I understand. I showed him pictures of different designs that iI the be fine with and he said "o we can do them all" THE BIGGEST LIE EVERY TOLD. He said I will get him to polish and someone else will do the design. No one could do the simple design. We went threw 4 choices. No one could do either. The last option design choice (polish color on tip with the white line... oldest design ever) no one could do. I'm pissed I ask him do they have mandatory skill training. The owner says I can't anyone to go. He then gets an attitude starts asking me do I do nails do I know what I'm talking about. Boom why yes I was trained I'm a lisenced cosmetologist. We learn it all. We have a conversation that pisses him off to the point of my service being free. All I said is it's poor management and ownership for your employees to tell you they are not learning new skills and refuse to take skill classes and you don't replace them This is poor customer service. Read Less

I wish I could give a negative 3 stars!!! I only post when it's BAD. I think this will be my 6th post in my entire life! I'M BIG ON SANITATION!!! NOTHING MEANS MORE TO ME THAN A CLEAN PLACE WHEN I GET MY NAILS DONE! This place was so nasty that 1) I'm calling the health department in the morning to see how often they visit nail salons and to visit this one and 2) from now on Nordstrom spa will be the only place to do my nails. To me the dirtiest tool in a nail salon is an emery board. That is the one thing that can't be sanitized like the nail clippers (it matters if a person's nail is cut too close and they bleed). This place used the same boards over and over and over again. I had to ask them to clean the foot scrubber and then the pedi was bad. I paid $38.00 for the pedicure that my 5 year old niece could have done a better job at. I was very pissed! When you want quality you have to pay for it. I've gone to Nordstrom in the past and was very pleased. Read Less

This nail bar is absolutely the best ! I am definitely traveling here everytime I need my nails done. TK is the best at what he does. My first appointment exceeded my expectations . Overall it was a great experience . Read Less

Again I am a sucker for great customer service. The receptionist was very accommodating and polite. He ensured that the other guest and myself were seated and serviced in a timely manner. I loved the pedicure and planning to return on Mother's Day. Read Less

Again I am a sucker for great customer service. The receptionist was very accommodating and polite. He ensured that the other guest and myself were seated and serviced in a timely manner. I loved the pedicure and planning to return on Mother's Day. Read Less

I have been coming here ever since they first opened and I'm very impressed with this place. They always have fast and friendly service coupled with a great atmosphere. This is the only place I will come to take care of my nails. Read Less

I used to go to a different nail salon in Cedar Hill, but when this place opened up and I tried it, I decided to make it my main nail spot. The staff is friendly and they actually have someone greeting you at the door and helping you to decide what you want. The nail techs are very professional and personable. I definitely feel taken care of when I leave. 👌 Read Less

Too expensive. I've been there 3 times. This last trip, which will be my last, I got a Mani with shellac and a pedicure for $70 and the nail tech had to jump in and show the young man that spoke very little English how to do my feet. He did not even do a good Job scrubbing my feet. I was very disappointed. The customer service is not good enough to charge what they are charging. On the bright side my nail tech was very nice, the guy that couldn't do anything was good at the short massage he gave me. But I am not going back because they are worth what they charge. Read Less

I only went here because it was recommended by a few friends but boy were they wrong... maybe it was the alcohol they drank that caused them to have such rave reviews but this is definitely a place I'll NEVER give a dime of my money to again. They were super nice when I walked in his immediately got two people working on me, one for my hands the other my feet, great UNTIL the ladies needed to contort my body so they could do my nails & feet. For some reason they couldn't sync and had me feeling like I was playing a game of twister in the chair. Next, the lady kept cutting me with the pedicure tools & then the lady doing my nails says you're too tense, maybe you need a drink, well geesh if I weren't being cut, I might not be tense. Then, the young lady messed up my nails but vowed to fix it, an hour later, still unable to fix it, she shows the owner & then they say something to each other & it's done.. I'm thinking since you can see that my nails are messed up, you're definitely discounting me right? WRONG!! It's a no for me forever.... Read Less

I normally don't take time out of my day to write reviews but this time I had to. They are definitely not after money because their customer service sucks and so does their work. I showed the lady a picture of what I wanted and she did something different. I told her I wanted my nails shorter,she then argued with me about it and I let it go. When she got done I got charged for what she gave me and I didn't even want it. Honestly, I loved this place the first time I went,when they first opened. But I guess you stop caring about how you treat customers when your clientele goes up. Read Less