I get a pedicure every four weeks w Jules. It’s heavenly. She does an excellent job and the place is beautiful. The price is perfect. Plus you gain “milk money” every time you spend money or book early. ❤️ Read Less

I needed a gift for my sister in Austin. She never takes time for her self... I live out of town and kendel was AMAZING at putting together ideas for a really sweet gift. Thank you M+H and an even bigger thanks to Kendel for coming to my rescue. You’re a huge asset to that company Read Less

My hair coloring came out amazing - I got a full highlight done. The service was amazing - so accommodating and always making sure you taken care of from drinks to comfort. Loved my time there - definitely going again! :) Read Less

We have routinely gone here every year twice a year with my office and now they advertise a free gift certificate with a purchase of a certain dollar amount gift card and it’s not a gift certificate. It’s a coupon that they want to give you. That’s false advertising. I won’t be going here again. I won’t do business with a company that’s shady like that. Read Less

This was definitely one of the best massages I’ve ever experienced in my life. Evan did an amazing job. He was very attentive to my needs, he did exactly what I told him. I walked out of there feeling amazing!! Read Less

I enjoyed my massage ... very relaxing! Very attentive to do's and don't with my back.... the only thing was I got shorted 15 min... I could of most certainly laid there all day...., told the ladies up front and I was comped the difference with an apology...I will go back for sure... one of my fav spas!!! Read Less

My experience at Milk+Honey has been amazing. I came to Jeremie a few months ago with severely damaged hair. He developed a plan to transform my brittle and color-damaged hair to healthy, blonde locks. He goes above and beyond for his clients (even accommodating me on the weekend since I travel for work). I can now say that I'm excited to walk down the aisle! I would highly recommend Jeremie. Read Less

Amazing experience at Milk + Honey salon!I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly what I wanted (to keep as much length as possible but my number one goal was for my very dry, thick hair to feel healthy) From there she knew just what my hair needed! She ended up having to take only a couple of inches off of the length (yay!) but more importantly she still completely transformed my hair from dry and lifeless to bouncy and healthy. I will absolutely be back to see her -- finally someone who understands and can give me exactly what I ask for. Thank you Jaymee!! Read Less

I've returned to Milk & Honey three times for a facial and hair care.  There is definitely a consistent standard of quality in all areas of the business.  Professionalism, excellent service, and talent.  This is a splurge worth every penny. Read Less

I've been coming to Milk & Honey for years now and have only had amazing experiences. Seriously, it feels like I'm at this location at least once a month.Spa Side: I'm incredibly picky with my brows and have struggled to find someone who would shape and work them to fit my face rather than just wax a generic brow - Suzy is an artist! She's super personable, takes her time, and listens. Salon Side: Ashley Renee is excellent! I've had phenomenal cuts and color/ ombré with her. She somehow totally nails what I'm looking for every time. Read Less

This spa is amazing.  From the minute you walk in the door, you feel a sense of calm and peace.  The staff are friendly and eager to help you have the best experience.  This was a gift that was given to me for my birthday and all I can say is, 'give me another one, please!'  I will be back again for more pamper sessions. Read Less

I was salon hopping in Austin before I came to milk & honey. I actually came to milk & honey for eyebrow waxing first and have always loved the atmosphere. Anyways, after a few different hairstylists I decided to book Meg at milk & honey for hair since she is known as the blonde expert, and I am a platinum seeker. She's amazing! Immediately understood what I wanted and counseled me on what was best for my slightly damaged hair. I have a fantastic cut and fantastic color. It is pricier but it is well worth it in my opinion - for the atmosphere, great service, and great skills. 10/10! Read Less

My boyfriend gave me a signature retreat gift certificate for my birthday -this includes a mani/pedi, 60 min massage, and a 60 min facial. I saved this expensive session of pampering for a very special day and was excited just to have a day to relax! My mani/pedi was decent. My nail technician was very personable and friendly. Unfortunately, my fingernails ended up streaky and chipped in 24 hours. You also sit on a wooden bench with a few throw pillows which isn't exactly super relaxing... I added the "body brushing" onto my massage. I had this recommended to me from a friend, but my experience was nothing like what she described. I felt like I was literally being brushed like a barnyard animal and I was just waiting until it was over with. Maybe it is supposed to be like this? But I wish I would have had some sort of demonstration prior to adding this onto my massage. My masseuse only asked me about the pressure once and though she gave a good massage was a little abrasive and did not provide a very therapeutic experience (ie letting cabinets in the room slam shut during the massage, setting down tools and oil less than gently). Finally, I ended my day with my facial from Suzy. This is the only service I would go back for --I would give her 5 stars for the facial. She was very friendly and made it such a relaxing experience. She explained everything and did her best to provide a relaxing but effective facial service. Definitely ask for Suzy if you are looking to try a facial! The facility is clean and well maintained. The steam showers and locker rooms are very nice. The waiting room is okay but also with the wooden benches and decorative throw pillows....All in all, I may return for the facial but I would not recommend the spa day packages at large. Read Less

On my birthday weekend, my sons took me for a great spa experience and I got the best manicure ever . Catherine made it possible with her wonderful hands and cheerful personality. Is like a facial for your hands. I am definitely going back. Read Less

The front staff was absolutely the best ever. Friendly and helpful. The young woman I had for my mani/pedi was really sweet and did an awesome job. Unfortunately I didn't like my massage experience. The person I had stopped quite a bit and even made a comment about relaxing her fingers for a minute. I didn't get my full hour. We started 10 minutes late and it ended promptly at 5 before. When I checked out, the person said there is an automatic tip that deducted from my acct. Honestly I'm not sure how much she was tipped as I wasn't given any type of receipt. Other than the bad massage, everyone is helpful and the place is clean. Read Less

I made a last minute appointment for a facial early in my pregnancy because my skin was looking so bad from the hormones. I got booked with Val and she was so awesome, I've been getting a facial once a month since then. I've never been the type of person to get a facial, but Val is so good, it's worth every penny! Can't recommend her enough! Read Less

Went to M+H for a bridal hair and makeup trial. Was told by the in house bridal coordinator that I couldn't have trials or book day of appointments until 3 months out, so I had my trials exactly 3 months out to the day.I was extremely underwhelmed. My makeup was cakey and my face was oily. I'm no pro, but I could've done better on my own. My hair looked like a grungy bird's nest. At this point, I'd already spent $200 on the trials and figured I'd book day off hair and makeup for myself and my bridesmaids anyway.This was all until I was told that this location and ALL other locations were booked because I was booking too late (would have been nice to know BEFOREHAND). So, I had to hustle to find another salon that would accommodate (for half the price, on site). Definitely would not recommend M+H for any bridal services. I stupidly ignored poor reviews on The Knot and deeply regret it. Read Less

I have to admit that this location absolutely sucked. My first visit ever to this location for a $200 massage for two hours was definitely not worth the money or the time I wasted here. The front clerks were unorganized and seemed a bit rude to me because I was black, so that right there turned me off already. Second, when I asked one of the staff members for the Wi-Fi password, they said it was spapartisan, but it was not the correct password at all and no one bothered to h...elp me get the right password. Third, the "brushing" technique was horrible, the guy brushed on my arms very hard and I told him to stop the brushing crap immediately because it was too painful. Finally, I did not feel relaxed nor relieved after two hours of talking to a strange hairy fat guy who's breath was stinking and still felt sore afterwards... Never coming back to this location again, this place is a joke See More Read Less

Booked a haircut (60-minutes) and a Signature Hyrdafacial (60-minutes). Haircut was done in 20-minutes and facial in 45-minutes. Definitely understand that a simple 1-inch trim takes less time than a heavy layered and complicated cut. However, given the price point, I would of expected more accuracy in advertised times and a better explanation than what I received from the receptionist. Will be researching other options the next time I am in the Austin area.In response to your reply:Thank you for your prompt reply. As I mentioned, I understand about the flexible timing of a simple, no frills, 1-inch trim. I am more concerned with the timing of the Signature HydraFacial. The explanation given to me by the receptionist when this was brought to her attention was unacceptable. She explained that there is a 15-minute buffer in case clients requested 'add-ons'. If this is the case, why not advertise it at 45-minutes rather than 60-minutes? In addition, the esthetician claimed she picked me up early since I was already waiting around after my haircut. This was not the case. After a number of people were picked up at 3pm for their massages, out of the three people waiting for facials (I assume), I was the last to be picked up. This was shortly after 3:15pm. I was back in the locker changing before 4pm. Read Less

This was my first time getting a pedicure and Melissa and Belinda took excellent care of my best friend and I. They are so friendly and professional! They made sure to take their time and made sure we really enjoyed it. I would keep coming back for pedicure's. The massages aren't bad either!! Read Less

I took my sister here who was visiting from out of town and we got a package that included massage, facial and mani/pedi...I do not recommend getting this package even though I loved the place and the massage and facial...the mani/pedi were HORRIBLE and not worth the extra price.For being downtown, this location is huge...their locker rooms are awesome and I am kind of bummed out I didn't have the time to take advantage of their steam shower. The relaxation room was very zen and I enjoyed their robes that were provided to lounge around in.Sierra did my massage and it was a pre natal massage, they have these amazing bolsters that enable you to lie on your tummy so you don't have to do that awkward side massage that I have had to do. I enjoyed everything about the massage thoroughly and she gently but firmly worked out my knots and made it a very pleasant experience. My facial was amazing as well and I believe Lindsay did that, she got my blackheads out without causing any bruising and left my skin glowing. She also got my décolletage which was a very nice touch and I haven't been able to get such a good facial since moving here so I would recommend that.Now on to the mani/pedi - my manicurist had zero personality and she did a horrible job on my cuticles and hurt my toes when she was clipping and scrubbing away. The nail polish chipped in less than a week on my fingers and I told her to buff and leave my toes bare and she left them all snaggly so I have to go for another pedicure to fix this one. They do not have much in the way of a massage or callous remover, it was just a basic and horrible mani/pedi. So go there for everything else but stay away from the nail services. Read Less

Went in for a classic massage. Booked online, super easy and convenient (hate talking to people on the phone). When I received my confirmation I realized I booked the wrong type of massage but easily mitigated my mistake by emailing them. They changed it no problem. Day of I arrived 15 mins early and slipped into my robe before entering the relaxation area. After filling out my form my massage therapist Sierra escorted me to my room. She was super friendly and just the right amount of talkative :)Here's where the real magic happened....Sierra was amazing! I told her about what areas were bothering me and she gave me an incredible 75 minute treatment focusing on my problem areas but also including the rest of my body. In the end, she basically ended up giving me a deep tissue massage because I had so much tension in my body. Afterward, we talked about exercises and stretches that would help me prevent that level of tension from returning. She even gave me print outs of exercises with pictures and descriptions. Overall it was a great experience and I will be returning to have Sierra work her magic on me ASAP!! Read Less

Thank you, Morgan, I love my haircut.South Lamar next to Tony Burger Center.It was easy to make an appointment online appointments are available.Morgan gave a fantastic head massage and shampoo.She asks how I wanted it cut and did it.So when in need of a great cut go see Morgan.It was my first visit there yet not my last. Read Less

Wonderful service! I needed a last minute hair cut and they fit me into the schedule right away. I have curly/ thick hair and was nervous to try a new salon but I'm so glad I gave it shot! Morgan was a wonderful stylist and really listened to the style I wanted. Great price for the service I received and I will definitely be back! Read Less

Easy to make an appointment, super-friendly front desk and Marisela was wonderful! She was quiet, but I prefer little to no talking during services because it's relaxing for me! What truly impressed me was Marisela's attention to detail with my nails (I got a manicure.). Haven't had an experience like this since NYC! Will be back very soon! Read Less

RUINED my hair. I made a same-day appointment, which they were ok with, so I guess that's the only perk. Then the lady who curs my hair proceeded to tell me how dry it was and how I should cut off 4 inches to fix the ends. I strictly told her no, maybe 2 maximum. I even showed her how much I wanted trimmed off - it was very long, so I wasn't picky about how much she cut off as long as she maintained the length.I agreed to layers after she suggested it, and look up at the mirror and an entire SIX INCHES IS CHOPPED OFF. Her response? "Layers can be a bit shocking!" and "it's still long in the back!" LOL DO NOT GO HERE. My ENTIRE LOOK has been RUINED because she CHOPPED OFF 6 INCHES after I explicitly told her not to cut more than 2-3!!!!! Now I have to make a $500 appointment to get hair extensions! Read Less

Visiting Austin for the first time and came accross this Spa.  Booked three massage and facials for myself and two coworkers while visiting for a conference.  What a wonderful experience.   All three of us loved our services so I'm assuming they hire nothing but the best.  Place was clean and tranquil.  Very nicely run with friendly, competent, professional, people, which is hard to find in New York.Just wish I lived closer instead of a 4 1/2 hour flight away! Read Less

Beautiful facility and great customer service. I came for a facial and had Suzy as my esthetician. She was really great and talked me through everything she was doing during my facial. I rescheduled with her. She made me feel like she really cared about the work she was doing on my face and having a goal and seeing improvement in my skin over the next visits. My sister went with me and also enjoyed her esthetician as well. I've been to the Houston River Oaks location and so this lounge and women's room area is a little smaller but still really clean and cozy. They offer lockers, showers, blow dryer, hair ties, etc.  The lounge area is shared for men and women and serves water, tea, and nuts and cranberries. The atmosphere is really relaxing. I would definitely recommend anyone to come here. I did notice that at check in and check out there was always a line of a few people, but you can browse around at their products in the front. They've got a great rewards system that doesn't involve any work on your part. You get points for prebooking and referrals among a bunch of other things. They don't have their own parking but there is street parking and City Halls garage. Read Less

I was 10mins late this morning, no receptionist available, whilst waiting I saw my service provider Kenneth walk up talk to people in the back saying he couldn't take me despite me being stood right there the whole time. I know I was late but a) no ones at reception and b) telling me although I'm late Kenneth couldn't take me because he was fitting me in whilst he had another client isn't really what I wanted to know. I came in this morning after a long travel and as a first time client. I don't really think this was fair. Thx guys!In response to your comment:Teresa, I am the client also. I booked 3 hours out of my schedule to come and have spa time. One alternate time with an assistant was proposed several hours later. To be clear. For a 3 hour appointment I was 10 minutes late and no one was at the front desk. Perhaps not double booking people in to capitalize would allow time for a more accommodating experience. Read Less

This is by far one of the worst salons in Austin.  I was treated so poorly here by the management, that I actually left the salon feeling bad about myself.  Who leaves a salon feeling bad!?!?!  You are supposed to feel good after a visit to the salon.  I can't believe they are able to get away with their prejudice treatment towards certain people.  I get the feeling that they pick and choose which clients to pamper, and if you don't meet their criteria for being "cool" enough, well too bad.  I am still too embarrassed to share the details of my experience with Milk and Honey. Needless to say, I will not be returning. Read Less

If I could give less than a star I certainly would. I booked an appointment for 9 am on a Sat morning. Arrived on time and the receptionist could not find my appointment. Evidently the lady behind me they could not find either. Anyway the receptionist said that since I booked online the appointment did not go through. They have a problem w their booking system and offered nothing other than sorry but we can't take u until later today. Of course that appointment did not work w my schedule. Frankly we should be getting a free service for our inconvenience. If this is a known problem a plan for this error should be in place. Be warned when booking your appointment. Read Less

Hm. Just got home from attempting to go to my appointment. Was almost there when I got a call saying my stylist wasn't going to be able to honor the appointment that I'd made. Offered me an appointment later tonight, but I can't be on THEIR beck and call to pay them the amount of money they charge for a haircut that I'd scheduled. That's all they did in the way of trying to fix this error, I told them not to bother and that I'd find somewhere else to go. Great job! I'm SO glad I got someone to watch my kid and get me all excited for some pampering just to %&$* all over it! Read Less

My first experience at Milk + Honey at South Lamar was a great experience: A couple of years ago, I had a terrible ombré that another salon had done and Katy was able to fix it with no problem. She introduced me to the perfect balayage treatment for my hair and within an hour, my hair looked normal again.  This girl has skills! I continued to go to Katy for roughly the next year and  1/2. Unfortunately, Katy is no longer thereA few weeks ago, I had booked a gel mani/pedi package with Marisela. The work she did was excellent but her social skills are seriously lacking. I tried my best to carry on a conversation with her while she worked but she was not interested in talking, AT ALL. How awkward... My package cost $150 and I left a tip. I probably shouldn't have even done that after the uncomfortable 2 hours I spent getting my nails done. Excellent, clean, salon but I recommend carefully reading reviews before you decide who to book with. Read Less

Pro: - Massage felt great - Let us cancel less than 24 hours because of thunder storm. Con:... - The Milk + Honey off 290 in south Austin where I got the gift certificate DID NOT tell me that only CERTAIN LOCATIONS do massages. - I got a gift certificate for a couples massage 60 minutes and it lasted less than a hour. I was cheated my time and money. - The toilet did not work in their women's bathroom. - I told the lady to not touch my butt, and she massaged my butt anyways. - The front clerk girls were not organized. - Website to make appointments were not user friendly. See More Read Less

I was referred here by a friend and was super excited but unfortunately left with one of the worst haircuts I've ever received. The girl I had didn't listen to what I wanted. I told her I wear my hair natural  (curly) she proceeded to cut it wet and when she went to style it she started styling it straight. She gave me horrible, unblended, choppy layers and the only way I would be able to remedy it is if I cut the rest of my hair to the shortest layer. I've worn my hair up every day since I've gotten it cut. I've never written a bad review for a place but I've also never been so dissatisfied with a haircut. Came out looking worse than when I came in. Maybe the other stylists are better but I would not refer a friend here. Read Less

You aren't doing your hair any justice if you live near and don't come here!  I had a wicked early 8am appointment and Rhonda at the front desk was so wonderful and attentive.  She even provided me with coffee!  It's a blessing to have such genuinely nice people at the front to support such a large scale professional salon.My savior Callie was absolutely fabulous.  It was literally the first time in my hair career that my style came out exactly how I described it to her.  She is beyond creative and talented, she's a rockstar.  No need to show her a picture, she will create a stellar look for you regardless.  Shout out to all the blondes out there, Callie knows dimensional blonde! As long as I live in Texas, I'll be here every 8 weeks. Read Less

Tried a couple of hair stylists here. Poor results. Then scheduled a partial highlight with request for light brown to dark blond highlights. I came out with orange/copper hair. Questioned the stylist and she told me to give it a few days -- the color would get more blond each day. Six weeks later, I still had orange hair. So embarrassing. I was the laughingstock of the neighborhood. I asked for a refund, but the manager refused. I'll never go back, but I'll be sure to tell everyone where I got my ORANGE hair!! Read Less

I chipped my gel mani while at work and my OCD quickly changed that to stripping off every single shred of evidence of nail polish on that single nail. That left me with 9 nails and one bare one - not a good look. I quickly looked for an appointment downtown and Milk & Honey had an appointment available. The space is decorated beautifully and I was quickly checked in and took a seat while I looked at the gel colors. They were running late, apologized and offered me a glass of wine. Running late is 100% acceptable with wine as a consolation prize. My manicurist was top notch and there was a train of regulars in and out while I was there. My nails were perfection when I walked out of there. Read Less

If you're looking for a good atmosphere this place is quite nice. However, I took off stars because 4 days after I got a manicure here my nails are chipped and look terrible. If I paid $20 for a manicure this is what I would expect, but not from a $100 dollar manipedi. My own polish lasts longer than this. On top of all the nail drama, I broke out yesterday (3 days after a facial here). I did not think this was a coincidence as the esthetician didn't even ask what skin type I had.If you want a swanky place with good service but terrible products, this is it. Read Less

Jen Kerr is the best!  She takes the time to figure out exactly what will make you happy, and she's happy to adjust course mid-session if needed.  She also doesn't shame you for making the occasional bad at-home cut/color decision.  PLUS, Jen's lob (long bob) game is ON POINT.  Are you blonde or do you want to be blonde?  Her instagram (@jenkerrhair) is filled with gorgeous balayage-d blondes.  The salon itself is beautiful, bright, and airy.  Making an appointment online is a breeze, and there's wi-fi so you can work through your longer services.Love this South Austin gem! Read Less

I hate to put bad reviews anywhere. I took a survey after my experience and requested that someone contact me. It has been two weeks, and I was never contacted. So here it is. I called a couple of days ahead and booked a 75 minute full body massage with a 15 minute back scrub and 15 minute foot scrub. I arrived early for my 8:30 appointment. I was taken back at 8:30 on the dot. I was fully dressed and back out to my car by 9:30..... I'm sorely disappointed. The entire session felt rushed. I don't normally indulge on services like this for myself. I feel ripped off.Note to staff: If you're going to book a client for almost two hours of service, be sure this is actually fulfilled. Read Less

One of my super swanky friends gifted me a massage from here and it's literally the most amazing massage experience I've had to date.The lockers, showers, lounge area with hot tea and snacks before your massage. The low lit lounge was he perfect relaxation prelude to the massage. I do not recall my therapists name but he was soft spoken, gentle and yet firm with his technique. The lavender lotion he used, the aromatics, the music selection. Everything was perfect. Getting my fiancé a package for his birthday this year. He deserves this pampering! I felt like a the limpest, over cooked spaghetti noodle there ever was but it amazing! Read Less

Seriously,  wanting a credit card deposit for a polish change appointment a couple of hours from now. I am hanging out at  the pool.. I am not reading out my credit card number. Ended up going elsewhere and having a great experience. Read Less

I recently booked a blowout for the morning of a friend's wedding. It was a rainy day, and I have curly hair that instantly frizzes in the rain. Needless to say, my expectations were not high. The salon is gorgeous, and everyone was kind welcoming as I got settled. I talked to Jay about what I wanted for my hair - a smoother look with bigger curls - and she got right to work bringing it to life. She explained what she was doing each step of the way, which I really appreciated. My experience at the salon alone would've been more than enough to convince me to come back, but I am amazed at what happened after that. I showed up at the wedding venue, expecting to help arrange a few things indoors and pour champagne for the bride. As it turned out, there was a lot of outdoor preparation left to be done. I spent a solid 2 hours in and out of the rain, and when I went upstairs to salvage my hair I was stunned to find that it looked just as good as it did when I left the salon! I've been looking for a place to get my hair cut ever since I moved to Austin and this experience has convinced me to visit Jay again. Read Less

Unless you want to deal with a parking garage that you will have to pay for if you are there over 2 hours (and you will be - because they will probably forget about you after you check in or not have the courtesy to have anyone tell you they are running late - you will just sit and be passed by), then try somewhere else.  Whatever price you think you are paying - add an extra $35 for "toner" -- why isn't something that won't make hair brassy included in a color package to begin with ???  Do people without $35 extra leave with brassy hair?  A blow out will also cost you extra -- or "would you rather leave with wet hair?"I really feel nickel and dimed and I'm not a cheap person.   If they would have rolled all of this into one price instead of charging for these basics (these are not upgrades these are BASICS) I think it would do everybody a favor.  The staff at the front desk do not know the parking validation policy because they will tell you "oh no problem let me take care of that for you" and then when you try to exit the garage you will have to pay.Also, the salon was busy because of the holiday season and the assistant was gossiping to my stylist the whole time about hours or the schedule or something that wanted me to just tune her out.Note to salon- if you tell patrons to be there 20 minutes early for their appointment and then you run 30 minutes late, maybe you shouldn't tell people you validate parking - because you really don't.  Also, have someone check in on the people waiting and if you're running behind 30+ minutes and you know it call the client to tell them or at the very least tell them when they check in. My stylist said "I thought they would have called you or let you know" she was running late all day and when I checked out the front desk said "oh yeah she's been running really late all day."  Come to this salon if you want to be the last to know what's going on! Read Less

My favorite m+h location even though it is the third farthest from my house. At this location I have had a mani, pedi, massage and facial. I would give the mani, pedi and message three stars. They were fine, but not worth the premium you pay to go here. The facial was a different story. I have seen Diane a few times and I always leave her feeling like I've had 10 years taken off my face. I think she performs some voodoo. Totally worth the money. Read Less

I want to say that I would give Milk and Honey 5 stars for their cut and highlights! They are great with hair, I think! I'm giving them 1 star for their nail services though. I had a gift certificate to get a Manicure done and it was the worst manicure I've ever received. I get my nails done *maybe* once every other year, if that. When I sat down for my Manicure the lady doing my nails asked "what do you want done?" I didn't know what to say, because I hardly ever get my nails done. I just assumed there was like a normal routine for people that request a Manicure. She started "painting" my nails but she didn't even paint my whole nail. There were big pieces missing, big globs of nail polish not spread evenly, and she didn't do anything with my cuticles. They are still a mess. I also had picked out two nail colors and she let me try them both on. She said that one of them made my "hands look old" so I ended up picking the other color because she said that. When it was all over, she didn't put my hands under any type of dryer I just sat there for 5 minutes and then the color ended up getting scratched off anyway when reaching for my keys. I'm thankful that I had a gift certificate and didn't pay out of pocket for this. I'm not one to usually make a big stink over something like this or complain for that matter. Shoot, I couldn't paint nails to save my own life! Haha! But I was just overall disappointed with the experience and how my nails turned out. I wanted my nails done for my Baby Shower, but now I'm getting them redone somewhere else. So, fair warning if ya get your nails done here! But hair color and cut is always great in my experience! Read Less

This place, I cannot how to describe this place! It's so pretty and feel at home with couch! It was very clean, open environment. I got Sidney as my cut/stylist and she was amazing! She took her time, write things down on papers since I am deaf and she is being patient with me about my hair. I told her I trust her and this is what I get! I loved my hair and I will defiantly go back again and maybe color it! I recommended this place to anyone! Read Less

I tried to use a gift certificate, for a mani pedi, the first time I went in they used old polish and could peel off before I got home, called them they offered me to come back, this time I got a gel coat, I have had many, but never had one that stayed wet around edges upon leaving, and is chipping within a week, they had very few colors to choose from, and again using old product.. Read Less

If you have fine, thin, or thinning hair, I highly recommend Sidney. Sidney is truly a fine hair expert. My hair is very fine and I recently experienced a great deal of hair loss. Sidney understood exactly the problems I encounter trying to style my fine hair. She explained her recommendations and what I could expect to achieve. Sidney listened carefully to what I hoped my fine hair could look like and discussed cut and treatment options with me. I've never written a review for a haircut before, but I hope all the frustrated fine or thin haired people in Austin will consider Sidney for their next haircut! Read Less

This was my second visit to Milk + Honey and both visits were spa-mazing!  The signature facial is a blissful 75 minutes of pampering that makes you feel so relaxed and taken care of. My face was glowing after and I practically floated out of there. Kristen, my aesthetician, was so skilled and soothing. I loved the mix of cool lotions, warm steam towels, scrubby exfoliates and soothing balms that were each selected for my particular skin needs. The aromas were not overwhelming and just had a pleasant, soothing effect. I highly recommend Milk + Honey. Everyone deserves a special day of pampering and relaxation. Read Less

Perfect place for some relaxing treatments on a lazy Sunday morning. Hair nails massage everything try do.Recommend to make an appointment in advance. I was lucky as a walk in they had space about 1 1/2h later. Especially on a Sunday. Well worth the wait for! Read Less

I'm not sure where I just went but I know what heaven looks like now, and all the aestheticians are angels. I paid a steep amount to just get my eyebrows waxed I'll admit that ($25 holy shmoly) but what an ambience and what lovely service. They cleansed my skin with witch hazel and used sterilized equipment and such naturally scented products my eyebrows now feel soothes and even and relaxed goodness they could be on vacation right now. My aesthetician was wonderful (I wish I remembered her name). They have am amazing spa waiting area and I can't wait to see what their spa experience is like! Read Less

My massage therapist *Asara* was terrific. I will ask to book w/ Asara every time I return. She hit all the right places with just the right amount of pressure; added a little peppermint & eucalyptus for my stuffy nose to inhale (Austin allergies)... it was just fantastic.Then my facial with *Sheri* was out of this world. Sheri knew exactly what my skin needed. When I left, I could SEE a difference in my skin... it was actually luminous.Sheri concentrated on my T-zone as I had asked. Sometimes aestheticians won't always concentrate on one certain area - even if requested.I don't know how my experience with *Asara* and *Sheri* could ever be topped.Go here. Read Less

My hair looks fine. It is 3-4 inches shorter than I wanted (and I agreed on with my stylist), but fine. They make you sign an agreement that you'll only complain about your hair before paying and I didn't--there is only so much a stylist can do when they've cut your hair too short and I wasn't sure what to say--so fine. It looks healthy, it looks professional, it just doesn't look how I wanted and I lost about 5 months of work in growing it. At least it'll be grown out by late spring. I said thanks and wouldn't have been writing except for...What really irritates me: I looked at my receipt when I got home and realized she charged me $35 for a "toner add on" on top of the haircut and highlight I had booked. I certainly wouldn't have wanted to walk out with brassy hair--but have the courtesy to tell me what I'll actually be paying. Give me a heads up that "ok, lets get your toner on" actually meant, "ok, lets get your toner that I will be charging you extra for on." I would have said yes because again, brassy--but rarely am I ever charged extra for such a service when it is necessary because of the highlights (or it is just built into the price). So not only am I somewhat sad about my cut (but again! I didn't complain at the time), I am frustrated by the billing practices. Won't be going back and won't recommend it, but not a tragedy. Read Less

I have a pile of m&h loyalty credit and yet I find myself, for the first time in 5 years, broadening my search to other salons for my next hair appointment.Last month I went in to get my roots beached + toned. This is a $200 service after my friends & family discount. I sat in the chair after greetings, and my stylist pointed out another stylist who had cool, ashy-grey hair. She voiced her goal to get me to that color. Awesome, let's get to it! I was more excited to get my roots cleaned up, but the grey was an unexpected and happy bonus. I stated my preference for a subtler light ashy-blonde - the color we've been working up to since this July. She foiled me and sat me under a lamp (without turning it on? - oh well, she's the expert), then after around 45 minutes she walked me to the bowl. Her assistant toned my hair for 15 minutes, then walked me back to the chair. While my stylist blew out my hair, I never got the impression that she was pleased with her work. She kept moving strands around with her eyebrows furrowed, saying things like "you like dimension, right?" Dimension is great...but my roots were still black, almost like they hadn't been touched by bleach. On top of that, there were subtle streaks of orange in my hair...definitely a bad tone job!I was disappointed. As a conflict-avoidant type when it comes to services, I tipped and thanked my stylist, then waited until the next day to call back and discuss my concerns with a manager. Now this is pretty standard when it comes to hair services - you get a sub-par service, the salon offers a free one to make up for it. This isn't any different for Milk & Honey in my personal experience. For example, during one of my earlier appointments with this same stylist, the bleach and toner didn't take. Sound familiar? She told me she wouldn't be happy with the results if she were me, and insisted I come in the next day for a do-over. So with that in mind I didn't think twice about asking for a complimentary service. The concierge on the phone apparently didn't either. She set me up with a "do-over" appointment for the very next day, no questions asked.This is where it gets sticky.I show up to my appointment, excited to get finally get the hair I want! When my stylist greets me, I notice the manager standing behind her. I'm thinking this must be a new manager learning how things are done in the salon. Great, I'm fine with a +1. They sit me down in a chair, both looking down at me. It feels heavy and a little uncomfortable. My stylist asks what I don't like about my hair, and I tell her the obvious: it's streaky and the roots are still black. She says, "Hmm I don't think it's streaky," and spends the next 5 minutes touching my hair and making excuses for why it looks bad. Okay I'm getting the picture - they're slowly feeding me hints that I'm not getting my hair done and that my money is gone. The manager is here as a buffer in case I start raging. Right. Got it. They knew I came expecting a service, and they gave me an ambush consultation. I was turned out the door, completely crushed to the point of speechlessness, without so much as an offer for parking validation. Just to be clear here I have a job and I'm a full-time student. The time I lost during this "do-over" appointment was about an hour total, + $7 parking and gas. I still can't believe that neither of the professionals felt it necessary to call and save me the trip.I felt sad and defeated walking back to my car. It's silly, it's just hair. But $200 is a lot of money, and my time is valuable. Whether or not this is the case, I felt that my accepting disposition and quiet demeanor were taken advantage of. I felt certain that a more demanding client would have gotten her way.So the next day I called back and the manager received my call. The ENTIRE 30 minute call was spent politely struggling to convince her that I was justified in my disappointment! When she ran out of arguments for me to refute - and trust me there were a lot - she was reduced to "mhmmm yeaaahhh yeah I hear you mhmmmm," which was insulting on a number of levels. She grew tired of me and we set up a phone appointment for the following day at 4pm. She called the next day. At 2pm. While I was in class. She did not call back at the appointed time.At that point it was excruciatingly clear that Milk & Honey did not see me as a person worth valuing. Me, someone who worked several years under their employ, and who has been using their services ever since I left in good standing. My loyalty is (was?) arguably beyond that of the typical client. I wish it were possible to calculate the amount of capital I've generated for this company, but that's beside the point. A company that does not respect its clients is not a company I want to stand behind.I did not reach out to them a third time, and frankly I never should have had to in the first place. Read Less

I went there to get a massage because my neck was killing me. After reading the reviews I thought Paul would be a good choice. I'm glad I picked him. He is amazing he took some time to understand my issue and did a great job with a deep massage! Besides Paul, the place itself is super nice with a steam shower that it's pretty good to wash off the oil from your body and relax. All the staff was super nice! You can easily make appointments trough their website and they will give you a parking pass at city hall so you won't have to worry about expensive parking fees in downtown. Read Less

This establishment is top notch! I never have to wait when I check in for my appointment. The staff is awesome and I've never had such great work from a salon at keeping me beautiful and relaxed. I don't go anywhere else now!!!!!! Read Less

milk + honey does everything - hair, nails, massages, acupuncture, facials, waxing, lash tints, etc.  I haven't tried out most of their services, but the hair cut I got there is amazing!  I'll definitely go back! Read Less

In my life I have become very accustomed to my grandmother or a family friend it ring my hair and when I do actually have to pay to get my hair done, I'll usually hit up cost cutters. After a bad experience at 3 other area salons (a $10 cut, a $25 cut, and a $40 cut) I decided to treat myself and hope for the best. I was greeted by the receptionists and she brought me a delicious green tea. Then as I was moved to the salon I was given a new client form to fill out that really asked questions to allow for the best service. Within 30 seconds I was greeted by Allie who first consulted me about what I wanted to do with my hair. She was reassuring because I was really nervous about chopping a lot off and whether or not I should get bangs. Then I received a wash with a scalp massage that was out of this world! She then got to chopping and razoring and layering and asking my opinion all along the way. She have me tips about some hair problems I've been having recently and continuously offered me advice about what would be best for my hair's health.At the end I was in shock at how wonderful it looked. I left feeling like a million bucks. Start to finish I had a wonderful experience. I may have to start making big girl haircuts a regular thing, rather than a present to myself. Read Less

I would not recommend this spa to anyone. Not only is it uninviting but it is poorly designed and no Zen or relaxation. You felt like you were being put through a machine.The message was poor at best and facial was rough, do not even waste your money on a manicure and beware at the end of the facial they slather honey across your lips, just weird. The changing room was inadequate and uncomfortable, NO space. While waiting for any of my services, area reserved for clients had staff and other clients criss-crossing back and forth through the room not relaxing at all, furniture was uncomfortable. There were a lot of men that were not getting services and or staff that were walking around and makes you feel uncomfortable. Noise from the hallway was pretty obvious, as well as the staff coming and going from there break room which is right in the middle of the lack there of relaxation area. The entire massage I heard doors being slid open and closed and dishes being washed. Music came from cheesy, portable speakers that just didn't cut it. If you are trying to do a Spa day with the girls, you all will be let down. I WOULD NOT RECOMMEND. Pros: NONE Cons: Everything Read Less

To those of you looking for Consuelo Herrera.She has made a new move to a great salon.Bella Salon and Day Spa is an Austin Icon.Bella has had its doors open for 20yrs +.Bella incorporates Austin's eclectic style with warmth and elegance.Please come and enjoy this beautiful space.Call for an appointment. We are located at 1221 w.6th st. Austin,Tx 78748 Phone 512-474-5999 Read Less

I went to the Galleria location on 9July2011, and I got pink eye from their eye pad they use during the massage, the cloth kind with the warming rice beads inside. When I spoke to management about it, a Ms. Rogers offered to make it right for my next visit (why would I go back when I got a communicable disease there?) They did not even offer me my money back, they did not place a towel between my eyes and the pad (as is their protocol) and they put the eye pad back into the cabinet (management told me that they autoclave the device, or sterilize it between uses, which was a lie). I would not recommend them to ANYONE, and I have already reported them to the Texas State Health Department. Save your money, and protect yourselves. Erica Jackson, BSN RN Read Less

Milk & Honey is a top-notch salon that provided excellent services to myself and my wedding party on the day of my recent wedding. I would highly recommend them generally to anyone. Consuelo did my wedding hair and makeup which I absolutely adored. I could not possibly have imagined how beautiful my hair would turn out. Everything was so much better than I could have expected. Read Less

The 2 hour massage is a dream....they had to pick me up with a spatula! That is how relax I felt. From the welcoming athmosphere to the professionalism of the masseuse everything is world class. Robin my hairdresser is great and I look forward to my appointment ad glass of wine every 6 weeks! Read Less

Pros: Decent massage, decent facial, nice facilities, facialist gave me a free sample and free ultra sonic upgrade, facialist and masssuse were both very nice. Like being able to choose between different scents of body oils, butter, and lotions before massage. Friendly people and a relaxing, tasteful environment. Cons: Had to wait a long time between treatments, facial was good but a little rough. I've had better facials and better massages (I've had a lot bc I am a spa junkie) but these were by no means bad. Parking was a pain in the rear for the downtown location. Not a big fan of the manis/pedis here (over priced and uncomfortable). Overrall: Good spa and will be returning! Read Less

After several visits to Milk & Honey's Hill Country Galleria store, I must admit, they are superior in customer service, friendliness, and best of all, spa services. Randy (my masseuse) and Amanda (my hairdresser) are absolutely two of the best professionals I've had the pleasure of calling my own. The front desk is ALWAYS helpful, considerate, and accomodating. Best of all, they treat everyone as a VIP both before (when you look awful!) and afterwards (when you look and feel your best). Read Less

For those of us who live quite far west of Bee Cave, let me take the guesswork out of finding the right spa for you. I tried the Spa at the Lake in Lakeway which had gotten rave reviews from friends, as well as Massage Envy, etc. None compared to Milk & Honey. Just sitting in the lounge can relax you more than some places' massages! Then you have the option of couples massages, individual, various types. My husband and I have never had a bad massage there, and we have had at least 3 different masseuses - and deep tissue massages at that (I've found more varying degrees of quality with these). Add to that the serenity of the ambiance and the care they take, even the thickness of the robes....this is worth the few extra bucks. It's a vacation in town! Read Less

Gaby is absolutely the best. She is excellent. I've never had my pedi's last longer than a week, but with Gaby I can go 3 weeks they are that good.This is the only place I go to now for my nail treatments as a result. Sure it's more expensive than the corner nail salon, but you definitely get what you pay for here. The facials by Jennifer are also amazing. She really knows her skin. Read Less

If you are looking for someone that does amazing eyebrows, lip, face waxing, Jennifer W. is amazing. She is very knowledgeable about skin and always does a fantastic job with my brows...never too thin, which I love. I would highly recommend her to anyone and do to everyone I know! Read Less

I've lived in Los Angeles and Chicago, I'm a total spa junkie, and I can say that milk + honey is the only day spa in Austin that is worth my repeat business. Best of all are their employees. I have had several massages there and a facial and I have enjoyed all of my treatments. My therapists have been very attentive and crafted their treatments to my needs. I personally haven't felt sales pressure. I'm also a huge fan of their aesthetic. No cheesy new age spa cliches or mom-spa decor that would have looked good in 1985. Modern and clean lines. I love that they have a locker room and a relaxation room. The downside of milk + honey is that it is often hard to get a treatment booked because they are quite busy. But, I suppose that's better than a place that always has room on its books, no? Read Less

One could argue that I shouldn't roll the dice on facials when it comes to my very sensitive, eczema-prone skin -- but I was determined to find a place that could work with me so I visited M&H recently for a M&H facial with Bella. Being that I'm allergic to avocado and cucumber and a slew of other raw fruits and vegetables that are found in products everywhere, I wasn't optimistic, but Bella made every effort to make it happen. She carefully noted my medical history and went to work, offering a wonderfully soothing adaptation of the M&H facial. Amazing. It was the very first time I've left a facial without blotches or hot spots! Thank you so much, Bella, for being so accommodating. I will be back. Read Less

I tried M&H at the Galleria and was so pleasantly surprised. I expected good but the massage I got was great! I highly recommend Shannon. Best massage ever! I am looking forward to being able to go back. Read Less

I have been going to M&H for several years. I always get great pedis and manis. The same is true for massages. The staff who perform the services are the highlight of this spa and I have never felt pressure to buy any of their products in the past or recently. I think the few areas that could use improvement to make this spa superb are larger dressing areas/locker rooms and more pampered pedicure stations (i.e massage chairs, more privacy, bring back the river rocks). Also, parking at times can be a bit of hassle, thus a think they should offer some type of compensation for this- hence 4 stars instead of 5. Read Less

I would not recommend this spa to anyone. Not only is it uninviting but it is poorly desinged and they do not seem to be very attuned to decent customer serv ice. The receptionist was not the best and the esthetician was even worse. Very pretentious and fake. I will not be returning to this spa anytime soon. Read Less

massage was ok, but the mood was lost once the therapist started trying to sell me products. i mean, come on, i just bought $200 worth of services. when i pressed her about the sales stuff she confessed that the management made it a job requirement that the therapists sell products to customers. they base their promotions and raises on retail product sales. imagine that, what a shame. i would have given them 2 stars if not for the sales pressure. Read Less

Just finally went into M&H at the Galleria, what a treat! Had the best facial, the basic MH facial is fine for me. Atmosphere is wonderful, not stuffy at all, a little serene sanctuary in the middle of the mall. I've already been back and scheduled another treatment, now I'm hooked! Read Less

I have been to several spas around Austin, but never to M+H. I went to the Hill Country location yesterday, and I really like this place. For being fairly new, they really seem to have it together. The front desk person was very courteous and helpful on the phone and when I arrived. The interior is very relaxing - nice decor and layout without being busy or overdone. And seriously, you need to check out the massage with Courtney. I was looking for a mix of relaxation and muscle recovery and, after discussing it with me attentively, she provided exactly that. One of the best combinations of light and deep work I can remember. It can seem a little pricey, but I feel that I got a very good value based on the massage and general customer treatment, which is a premium in itself in this town. I will definitely go back! Read Less