IF I COULD GIVE ZERO STARS, I WOULD! I went in to get a shellac manicure on Friday evening around 530. I decided to give this place a shot bc my co worker goes to this salon. Brian(I'm assuming he's t... Read More
IF I COULD GIVE ZERO STARS, I WOULD! I went in to get a shellac manicure on Friday evening around 530. I decided to give this place a shot bc my co worker goes to this salon. Brian(I'm assuming he's the owner) did my nails. When I sat down I showed him a picture of ombré nails And asked if he could do it, and told him if he couldn't, that it was no big deal. He assured me he could and began my manicure. When he was done, my nails looked nothing like the picture and looked awful. He looked at me and said "that's not what you wanted huh?" I said no but I appreciate you trying to do the ombré. He then grabbed a dark color and just painted over my manicure and re shellacked my nails. By this time it's 630 (they close at 7) he was rushing to get me out of there. It's cost me 30$ and I tipped him 6$. When I got home I was looking at my nails and I just hated them. They were so thick, they looked like "bubble nails". He didn't even paint over the previous manicure evenly, nor did he paint my nails all the way up to the top of my nail. It looked like I tried to shellac my nails at home. I went in right after work on Saturday bc I wanted the shellac removed and my money back. When I walked in he saw me right away, it was very busy and I showed him my nails and he admitted that they were bad. He tried to rush me to pick a color to re do my nails...at this point I just wanted them removed and my refund, I didn't have time to stay to re do my nails. He told me he wouldn't re fund me and even laughed when I asked him, he said "we're not a normal retail store, we never do refunds bc we provided you a service". Me: "a service that I'm not happy with, that doesn't make sense that you can't refund me". Brian:" well I will re do your nails,come in today, tomorrow, whenever" me:"well I don't have time today, but I want this removed today" Brian:" I can just sand down your nails and re paint them." Me:" well won't they be even thicker! That's 3 manicures on my nails!" Brian:" no bc I'll even it out". I was just thinking, how lazy of you! I refused and he was beyond rude and annoyed with me. He did not want to take the time to remove my nails. He then said "fine, I'll take them off but when you come back we are just doing PLAIN shellac, no manicure for you" he wraps my fingers to remove the shellac and says "10-15" mins. He then starts working on a ladies nails who was sitting at the table in front of me...he basically did a whole manicure and forgot about me. As I'm sitting there my fingers started to burn very badly from the acetone. Brian came by my table and I told him my fingers were burning. He said "well that's the only way to get it off" (I was furious, this is not ok, I'm telling you my fingers are burning and you don't give a shit!?) he finally comes over and removes my shellac. My fingers were burned and pruned from sitting so long. I was there for an hr to remove my manicure. Later that evening I had to soak my hands in ice water bc they started to burn pretty badly a few hours later. I will never go back here and I suggest that no one else does. I am frustrated that I just blew 36$! I had to go to my usual nail place and get them re done yesterday, so I've spent over 60$ on my nails and wasted 2 hours of my time. Brian is rude and condescending! THEY STEAL FROM YOU HERE! Stay away! I work in the service industry and I'm just appalled by the way I was treated. Read Less