55 Reviews

SALON by milk + honey South Lamar

Austin, Texas
Reviews
Nicki Schairbaum
17 Jul 2018
REPORT
I get my pedicures done here from time to time - Liz is the best! She's so sweet and friendly (and also very good at her work)! Milk and Honey has nice options for upgrades, the facility is clean, cal... Read More
I get my pedicures done here from time to time - Liz is the best! She's so sweet and friendly (and also very good at her work)! Milk and Honey has nice options for upgrades, the facility is clean, calm and relaxing. This is a nice treat over the "normal" pedicures that I get at stripmall mani/pedi places. Read Less
Jose Bonilla
14 Jul 2018
REPORT
Amazing customer service. A bit pricey but definitely worth it
Kristen Key
23 Jun 2018
REPORT
Had my hair cut here once, had a great experience, until I tried to set up my second appointment. When I called to set it up the receptionist was extremely rude, which is unfortunate because now I wil... Read More
Had my hair cut here once, had a great experience, until I tried to set up my second appointment. When I called to set it up the receptionist was extremely rude, which is unfortunate because now I will not be going back. Read Less
Amanda Bailey-Zozaski
18 May 2018
REPORT
I love milk + honey salon! They provide such great services, whether it's for your hair, your body or your nails. I searched for 5yrs to find a good stylist and once I found Morgan at the South Lamar ... Read More
I love milk + honey salon! They provide such great services, whether it's for your hair, your body or your nails. I searched for 5yrs to find a good stylist and once I found Morgan at the South Lamar location, that was it - she ROCKS!!! Need your nails done, this is your place. It's always clean and and very comfortable. Love it! Read Less
Deb Paris
17 Apr 2018
REPORT
If you're in need of a mani and/or pedi ask for Marisela, she is amazing. Marisela is very detailed and meticulous which is something I want and appreciate in nail treatments. My polish came out perfe... Read More
If you're in need of a mani and/or pedi ask for Marisela, she is amazing. Marisela is very detailed and meticulous which is something I want and appreciate in nail treatments. My polish came out perfect πŸ’• Read Less
CarolAnne Cooper Castillo
3 Apr 2018
REPORT
Be careful before you book here. I think they have very bad management and are very disorganized. I responded to an ad on Next Door for a free hair cut from an intern and had an 11am appointment toda... Read More
Be careful before you book here. I think they have very bad management and are very disorganized. I responded to an ad on Next Door for a free hair cut from an intern and had an 11am appointment today and even texted when I was on the way. I took off work today and drove 15 miles only to get there and be told they were behind schedule and I would need to come another day. I even offered to stay and wait . I'm not faulting the intern and I'm sure there are nice people working here. What they did to me was not nice at all. There's no way I will rebook. A manager didn't even come out to try and make it right. Maybe because it was free they thought they can treat me like that . Maybe I wasn't supposed to get this haircut after all. Things happen sometimes for a reason . Read Less
Stephanie Daggs
29 Mar 2018
REPORT
I only went in to be a test dummy and I know that that place the salon has high standards and quality control but God bless her heart I was very sad about how my hair turned out I didn't realize it ti... Read More
I only went in to be a test dummy and I know that that place the salon has high standards and quality control but God bless her heart I was very sad about how my hair turned out I didn't realize it till I was all the way home that it just anyway I mean that's the whole point of letting somebody learn on you so I wasn't upset then it looks a little better now but... I didn't get to ask but I am curious if they're hair models mess up something if they fix it? If anybody knows let me know Read Less
Sukhi Grewal
28 Mar 2018
REPORT
The young stylist who cut my hair, I think she was in training, did not wash it or wash my scalp. I have never had a good haircut that didn't begin with a good wash. My strands were basically wettened... Read More
The young stylist who cut my hair, I think she was in training, did not wash it or wash my scalp. I have never had a good haircut that didn't begin with a good wash. My strands were basically wettened and at first it was suggested to cut the hair dry. The cut was technically fine, not great by any means, but the blowout and style were not really passable or comfortable. Secondly, the products are really drying. I would not take my business there in the future. Read Less
Brittany F.
26 Mar 2018
REPORT
JEN KERR IS YOUR GIRL! Professional, friendly, patient, and does a great job working with blonde. Found my new hair colorist! I drove two hours to get my hair done by her and will gladly do it again f... Read More
JEN KERR IS YOUR GIRL! Professional, friendly, patient, and does a great job working with blonde. Found my new hair colorist! I drove two hours to get my hair done by her and will gladly do it again for touch-ups! Read Less
Kari Wade
11 Mar 2018
REPORT
My first visit. Everything was perfect ... especially my haircut. Sara’s the best! I’ll be back
Sharon D.
11 Mar 2018
REPORT
Jen Kerr at Milk and Honey on South Lamar is a rock star hair cutter. She is good at what she does. She knows what you want and is also fast. She is an expert at cutting and color. She has taught at P... Read More
Jen Kerr at Milk and Honey on South Lamar is a rock star hair cutter. She is good at what she does. She knows what you want and is also fast. She is an expert at cutting and color. She has taught at Paul Mitchell and I was so impressed with the way she offers instructions to her assistant on what she was doing so the assistant could learn. She's a great teacher, as well. Jen Kerr is patient, detail-oriented, creative and talented. I highly recommend her. Read Less
Lindsay L.
3 Mar 2018
REPORT
Went in for a partial highlight-I was really excited and rarely get my hair done, but this experience wasn't what I was hoping. I felt the stylist didn't listen to what I wanted and was disinterested.... Read More
Went in for a partial highlight-I was really excited and rarely get my hair done, but this experience wasn't what I was hoping. I felt the stylist didn't listen to what I wanted and was disinterested. I didn't get a blow out, but figured they would blow dry most of my hair before I left. She dried the right Β front few strands, leaving the rest sopping wet and I left without knowing what my hair looked like. The end result when I dried it myself was okay-I don't Love the color but hoping it blends with washes. I won't be coming back. Read Less
Mary Maddux
27 Feb 2018
REPORT
Oh, my gosh. I just had the nicest haircut with Ally. I recommend her wholeheartedly. She was kind, fun, understood my hair, and gave me a cut I love. (The ladies at the front desk were awesome, too.)... Read More
Oh, my gosh. I just had the nicest haircut with Ally. I recommend her wholeheartedly. She was kind, fun, understood my hair, and gave me a cut I love. (The ladies at the front desk were awesome, too.) I'll be back. Read Less
Mary M.
27 Feb 2018
REPORT
Oh, my gosh. I just had the nicest haircut with Ally. I recommend her wholeheartedly. She was kind, fun, understood my hair, and gave me a cut I love. (The ladies at the front desk were awesome, too.)... Read More
Oh, my gosh. I just had the nicest haircut with Ally. I recommend her wholeheartedly. She was kind, fun, understood my hair, and gave me a cut I love. (The ladies at the front desk were awesome, too.) I'll be back. Read Less
Nancy R.
27 Feb 2018
REPORT
The moment you cannot stand your the bad haircut you received a couple of months ago and trying to grow out... you look up the salon you've passed often to see what other people think of it and BOOM, ... Read More
The moment you cannot stand your the bad haircut you received a couple of months ago and trying to grow out... you look up the salon you've passed often to see what other people think of it and BOOM, you're interested. I called Milk and Honey at 3:30 PM to see if there was anyone that could fit me in that afternoon and they happily accommodated. My experience from the moment I walked in to the moment I walked out was awesome! I would highly recommend this salon and in particular, Ally - who took my hot mess of hair and put it on a path of a healthy style I can manage and feel great about! Read Less
Bethany B.
26 Feb 2018
REPORT
Facial=AmandaPedicure=ElizabethI've never had an experience like the care I received from these two women. They are incredibly kind humans, and also very thoughtful and careful about their respective ... Read More
Facial=AmandaPedicure=ElizabethI've never had an experience like the care I received from these two women. They are incredibly kind humans, and also very thoughtful and careful about their respective areas of expertise. I'm so grateful- and the sweetest thank-you postcards in the mail, too! Read Less
Cassie W.
20 Feb 2018
REPORT
Jaymee gave me the best haircut that I have ever had. She took my hair from dull and lifeless to bouncy and healthy. She was super attentive and fun to hang out with (and the head massage was bomb)! E... Read More
Jaymee gave me the best haircut that I have ever had. She took my hair from dull and lifeless to bouncy and healthy. She was super attentive and fun to hang out with (and the head massage was bomb)! Even my husband said that my hair has never looked better. I could not be more happy! Read Less
Brooke M.
14 Feb 2018
REPORT
I love this salon so much! I'm always greeted so sweetly and am offered a beverage while I browse the fun retail space up front. Β I've been to several stylists at the South Lamar location and have nev... Read More
I love this salon so much! I'm always greeted so sweetly and am offered a beverage while I browse the fun retail space up front. Β I've been to several stylists at the South Lamar location and have never been disappointed. My most recent haircut was with ALLEY and she did a fantastic job! My husband commented that this is his favorite haircut he's ever seen on me...what girl doesn't want to hear that! ALLEY is so sweet and the conversation was great. Thanks for making me feel beautiful! Read Less
Daisy Dongieux
21 Jan 2018
REPORT
I love Milk & Honey spa, they happily greet you and make sure your comfy offering, wine, tea, or mimosas. Yum. My hair stylist is Kristen Myers. She is the best and has been doing my color for 2 years... Read More
I love Milk & Honey spa, they happily greet you and make sure your comfy offering, wine, tea, or mimosas. Yum. My hair stylist is Kristen Myers. She is the best and has been doing my color for 2 years now. She alwayys listens to my needs and knows how to make me leave wit h a smile! Ask for Kristen Read Less
Deborah Lugo
20 Jan 2018
REPORT
I was very impressed with my first color correction with Taylor! She listens very well and made sure i understood what she was doing before we started. I'm very pleased with the color we got from ligh... Read More
I was very impressed with my first color correction with Taylor! She listens very well and made sure i understood what she was doing before we started. I'm very pleased with the color we got from lightening things up from a red burgandy! You can't even tell it was there. The staff is so cooperative and helpful to eachother and really just a peaceful atmosphere. Looking forward to my next appointment! (: Read Less
Daisy D.
20 Jan 2018
REPORT
I love Milk & Honey spa, they happily greet you and make sure your comfy offering, wine, tea, or mimosas. Yum. My hair stylist is Kristen Myers. She is the best and has been doing my color for 2 years... Read More
I love Milk & Honey spa, they happily greet you and make sure your comfy offering, wine, tea, or mimosas. Yum. My hair stylist is Kristen Myers. She is the best and has been doing my color for 2 years now. She alwayys listens to my needs and knows how to make me leave wit h a smile! Ask for Kristen Read Less
Rachel A.
7 Jan 2018
REPORT
I had a wonderful haircut experience with Kristen! She listened to what I wanted, was friendly, worked quickly but carefully, and gave me a wonderful haircut. The salon itself is also beautiful--very ... Read More
I had a wonderful haircut experience with Kristen! She listened to what I wanted, was friendly, worked quickly but carefully, and gave me a wonderful haircut. The salon itself is also beautiful--very modern and stylish on the inside. I prebooked my appointment at the end of my haircut because I was so pleased with the results. This place is definitely pricier than other salons I've been to, but for the easy scheduling and great service, I think it's totally worth it. Read Less
Olivia S.
7 Dec 2017
REPORT
My first time getting a facial. I had a great experience. The place was very classy and clean. The room I did my facial in was soothing. Amanda explained everything and made the experience something I... Read More
My first time getting a facial. I had a great experience. The place was very classy and clean. The room I did my facial in was soothing. Amanda explained everything and made the experience something I would do again. Read Less
Bobby Jenkins
6 Dec 2017
REPORT
RUN do not walk to Jenn Kerr. She is what makes me come back to this place over and over again. Take my money! In all seriousness, this place is full of professionals. It's like that wine store to kee... Read More
RUN do not walk to Jenn Kerr. She is what makes me come back to this place over and over again. Take my money! In all seriousness, this place is full of professionals. It's like that wine store to keep going to being you know they'll never let you down. Same thing here - but for a haircut that will never let you down. Read Less
Mike B.
1 Dec 2017
REPORT
OK, so I am one of the few men to write a review of the Milk and Honey Salon, but Anne at the S Lamar location is awesome. I've been coming here about two years and she is the first stylist who actual... Read More
OK, so I am one of the few men to write a review of the Milk and Honey Salon, but Anne at the S Lamar location is awesome. I've been coming here about two years and she is the first stylist who actually listens to my requests. She takes the time to check for details and never makes me feel like I'm getting the "bum's rush," as many of the so called "nicer" salons do with male customers who are not named Matt McConaughey or the like. :) While I know she does an outstanding job with her other clients, I am grateful to have found her and highly recommend her and this salon. Read Less
Anna M.
5 Nov 2017
REPORT
Elizabeth did a great job with my pedicure and the experience was very relaxing. There were no harsh chemical smells and the chill music allowed me to just focus on the experience instead of conversat... Read More
Elizabeth did a great job with my pedicure and the experience was very relaxing. There were no harsh chemical smells and the chill music allowed me to just focus on the experience instead of conversations around me.I will definitely come back again! Read Less
Emily A.
18 Sep 2017
REPORT
I loved M+H. Ten years ago, my now-husband dropped me off at their downtown location for a spa day for my birthday and it was amazing. Every chance I got, and when I had the funds to do so, I would go... Read More
I loved M+H. Ten years ago, my now-husband dropped me off at their downtown location for a spa day for my birthday and it was amazing. Every chance I got, and when I had the funds to do so, I would go for facials, massages, nails, cuts, color, candles, shampoo, whatever. I was so happy that the south location opened and after lots of prior salon hopping for hair cuts and color, I thought I found my salon ride or die. Sydney was amazing and I was so sad when she left for NYC. Morgan did an amazing job cutting and coloring after Sydney left. Unfortunately, a few weeks ago, all the love went away. I had a long standing appointment for a root touch up. Just a couple hours before, my husband was called into his office for an emergency and as a result, I had to bring my almost 6yo with me to the salon. Honestly, I didn't think it would be a problem. The kid could sit in a chair playing Angry Birds and not move an inch for days. I knew he would be in my line of sight the entire time and far away from anyone getting their hair cut or receiving any other service. Plus, the Lamar location is definitely more chill than the other locations and I had seen kids at the downtown location before. You know what they say about hindsight...I guess I should have known better than to bring him. Here's what happened -- I walked up to the front desk, pointed to my son and said, "I hope it's ok that I brought a guest." I got a 1/2 smile from the "concierge" and she checked me in. Several minutes later, much to my surprise, and after some whispering between a stylist, the "concierge" and the "concierge" disappearing to the back room, another woman comes and sits down next to me and asks me in rapid fire, without giving me a moment to answer OR explaining the no kids policy, "Do you have someone to pick him up? Is there someone coming to watch him? Can we reschedule your appointment?". I was so overwhelmed and embarrassed, that I didn't know what to do. I asked her why. Her response wasn't to tell me that they have a policy against kids in the salon, instead she said, "we have shears and that could be dangerous". Um, WTF?!? My child, who had not moved more that 3" in the 10+ minutes we had been there or looked up from Angry Birds once, was not going to run around grabbing shears from stylists (which they leave in drawers when not in use, btw). IMPORTANT TO NOTE: It's not the policy I am mad about. Had the "concierge" said to me, AFTER I ASKED (which, I had), "for the safety of the children and so our guests can relax, we have a no child policy," I probably would not have broken down in tears in front of my stylist -- yep, that happened too -- and would have rescheduled or had my husband leave his office to pick my son up (which is ultimately how we resolved the kid issue). Instead, I sat in the chair in silence, fighting back the tears, knowing this would be the last time I would set foot in M+H. After I was done, I went to my car, shed more tears, took a deep breath and tried to move on. I responded to the post-appointment survey with what had happened, hoping that this would be a great learning experience for their staff. A couple of days later, I got a perfunctory response from the manager stating that they will "be following up with her (the concierge) on how to best handle that conversation" and then proceeding to point out that not all children behave. Needless to say, reading that didn't help. After being a customer for so long, I was saddened by the lack of empathy. Fast forward to today. I didn't plan on writing a review, but as I was scouring Yelp for a new salon, M+H popped up my list. After reading comments about lackluster customer service, I had to write about my experience. I want to be constructive, not just mad. Here's my suggestion for whoever reads this on how to deal with stressed out mamas, who often forego self care to be a mom -- 1) instead of sending a cold email, pick up the phone and ask how you could do better. 2) Be upfront, but pleasant, with clients when they bring their child, and do so before they sit down. They probably don't know about the policy and rapid fire questions about how you're going to fix the problem (aka, relocate the child or leave) do nothing more than embarrass the client and make the situation worse. 3) Talk to employees who are parents about ways others can address moms/dads and how to be empathetic to people who are trying to juggle haircuts and parenthood. 4) Let your employees know that an apology goes a long way. The woman who told me that my son had to leave avoided me like the plague for the hour-plus I was there. Had she come up to me and apologized -- it was more than obvious that I was upset -- it would have gone a long way and I wouldn't be on the hunt for a new salon. Sadly, that didn't happen. Now I hope I can find a new ride or die... Read Less
Kym B.
2 Sep 2017
REPORT
Amy Mulkey is a hair Rock Star! After almost two years of her helping me nurse my hair back from terrible damage from prior over-processing with another stylist, I was finally ready to take the plunge... Read More
Amy Mulkey is a hair Rock Star! After almost two years of her helping me nurse my hair back from terrible damage from prior over-processing with another stylist, I was finally ready to take the plunge and lighten my locks. I went to her for balayage and am so pleased with the result. It looks Fantastic! Whether you are new to the area or a native Austinite like myself, Amy is in the know of things to do, and especially places to eat, in and around town. Such a pleasure to spend a couple hours in her company. Go see Amy, you will not be disappointed. Read Less
Laura Dominguez
11 Aug 2017
REPORT
Amazing experience at Milk + Honey salon! I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly w... Read More
Amazing experience at Milk + Honey salon! I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly what I wanted (to keep as much length as possible but my number one goal was for my very dry, thick hair to feel healthy) From there she knew just what my hair needed! She ended up having to take only a couple of inches off of the length (yay!) but more importantly she still completely transformed my hair from dry and lifeless to bouncy and healthy. I will absolutely be back to see her -- finally someone who understands and can give me exactly what I ask for. Thank you Jaymee!! Read Less
Laura D.
10 Aug 2017
REPORT
Amazing experience at Milk + Honey salon!I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly wha... Read More
Amazing experience at Milk + Honey salon!I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly what I wanted (to keep as much length as possible but my number one goal was for my very dry, thick hair to feel healthy) From there she knew just what my hair needed! She ended up having to take only a couple of inches off of the length (yay!) but more importantly she still completely transformed my hair from dry and lifeless to bouncy and healthy. I will absolutely be back to see her -- finally someone who understands and can give me exactly what I ask for. Thank you Jaymee!! Read Less
Michelle A.
27 Jul 2017
REPORT
I love Morgan she highlights my hair perfectly everytime! If you're looking to go blonde definitely see her!
Brenna W.
27 Jul 2017
REPORT
I love Morgan she highlights my hair perfectly everytime! If you're looking to go blonde definitely see her!
Michelle M.
14 Jul 2017
REPORT
Amanda V gave me the best blow dry ever! She was super nice and informative as well. I am glad she was able to help repair the previously bad cut that I had when I walked in.
Erica H.
6 Jul 2017
REPORT
I made a last minute appointment for a facial early in my pregnancy because my skin was looking so bad from the hormones. I got booked with Val and she was so awesome, I've been getting a facial once ... Read More
I made a last minute appointment for a facial early in my pregnancy because my skin was looking so bad from the hormones. I got booked with Val and she was so awesome, I've been getting a facial once a month since then. I've never been the type of person to get a facial, but Val is so good, it's worth every penny! Can't recommend her enough! Read Less
Jaritza Ruiz
25 Jun 2017
REPORT
I absolutely love it here! It was my first time going - and my first salon ever after moving to Austin. Great service and my stylist did such a great job - will definitely be returning. Such a cute pl... Read More
I absolutely love it here! It was my first time going - and my first salon ever after moving to Austin. Great service and my stylist did such a great job - will definitely be returning. Such a cute place and such a nice staff! Highly recommend! :) Read Less
Alex Nevarez
15 Jun 2017
REPORT
Love the polishes they use. Only gotten nails done here and each time it last really well. Great atmosphere too! Mari really knows what she is doing and has an eye for detail!
Shelly Silvey Grabe
31 May 2017
REPORT
Huge Fan- If you know me, you are fully aware of my love for M+H. I would tell you the best stylist and who gives the best massage- but I already have to book months out, so I am not sharing their na... Read More
Huge Fan- If you know me, you are fully aware of my love for M+H. I would tell you the best stylist and who gives the best massage- but I already have to book months out, so I am not sharing their names. Read Less
Carmella M.
22 May 2017
REPORT
Thank you, Morgan, I love my haircut.South Lamar next to Tony Burger Center.It was easy to make an appointment online appointments are available.Morgan gave a fantastic head massage and shampoo.She as... Read More
Thank you, Morgan, I love my haircut.South Lamar next to Tony Burger Center.It was easy to make an appointment online appointments are available.Morgan gave a fantastic head massage and shampoo.She asks how I wanted it cut and did it.So when in need of a great cut go see Morgan.It was my first visit there yet not my last. Read Less
Liat S.
18 May 2017
REPORT
Wonderful service! I needed a last minute hair cut and they fit me into the schedule right away. I have curly/ thick hair and was nervous to try a new salon but I'm so glad I gave it shot! Morgan was ... Read More
Wonderful service! I needed a last minute hair cut and they fit me into the schedule right away. I have curly/ thick hair and was nervous to try a new salon but I'm so glad I gave it shot! Morgan was a wonderful stylist and really listened to the style I wanted. Great price for the service I received and I will definitely be back! Read Less
Rachel Z.
16 May 2017
REPORT
Easy to make an appointment, super-friendly front desk and Marisela was wonderful! She was quiet, but I prefer little to no talking during services because it's relaxing for me! What truly impressed m... Read More
Easy to make an appointment, super-friendly front desk and Marisela was wonderful! She was quiet, but I prefer little to no talking during services because it's relaxing for me! What truly impressed me was Marisela's attention to detail with my nails (I got a manicure.). Haven't had an experience like this since NYC! Will be back very soon! Read Less
I T.
12 May 2017
REPORT
RUINED my hair. I made a same-day appointment, which they were ok with, so I guess that's the only perk. Then the lady who curs my hair proceeded to tell me how dry it was and how I should cut off 4 i... Read More
RUINED my hair. I made a same-day appointment, which they were ok with, so I guess that's the only perk. Then the lady who curs my hair proceeded to tell me how dry it was and how I should cut off 4 inches to fix the ends. I strictly told her no, maybe 2 maximum. I even showed her how much I wanted trimmed off - it was very long, so I wasn't picky about how much she cut off as long as she maintained the length.I agreed to layers after she suggested it, and look up at the mirror and an entire SIX INCHES IS CHOPPED OFF. Her response? "Layers can be a bit shocking!" and "it's still long in the back!" LOL DO NOT GO HERE. My ENTIRE LOOK has been RUINED because she CHOPPED OFF 6 INCHES after I explicitly told her not to cut more than 2-3!!!!! Now I have to make a $500 appointment to get hair extensions! Read Less
Lauren D.
10 May 2017
REPORT
Gel manicure looked beautiful but took FOREVER and then was soooo disappointed to have it chip on the second day!
Amy A.
19 Apr 2017
REPORT
My first experience at Milk + Honey at South Lamar was a great experience: A couple of years ago, I had a terrible ombrΓ© that another salon had done and Katy was able to fix it with no problem. She in... Read More
My first experience at Milk + Honey at South Lamar was a great experience: A couple of years ago, I had a terrible ombrΓ© that another salon had done and Katy was able to fix it with no problem. She introduced me to the perfect balayage treatment for my hair and within an hour, my hair looked normal again. Β This girl has skills! I continued to go to Katy for roughly the next year and Β 1/2. Unfortunately, Katy is no longer thereA few weeks ago, I had booked a gel mani/pedi package with Marisela. The work she did was excellent but her social skills are seriously lacking. I tried my best to carry on a conversation with her while she worked but she was not interested in talking, AT ALL. How awkward... My package cost $150 and I left a tip. I probably shouldn't have even done that after the uncomfortable 2 hours I spent getting my nails done. Excellent, clean, salon but I recommend carefully reading reviews before you decide who to book with. Read Less
Claire C.
7 Apr 2017
REPORT
I was referred here by a friend and was super excited but unfortunately left with one of the worst haircuts I've ever received. The girl I had didn't listen to what I wanted. I told her I wear my hair... Read More
I was referred here by a friend and was super excited but unfortunately left with one of the worst haircuts I've ever received. The girl I had didn't listen to what I wanted. I told her I wear my hair natural Β (curly) she proceeded to cut it wet and when she went to style it she started styling it straight. She gave me horrible, unblended, choppy layers and the only way I would be able to remedy it is if I cut the rest of my hair to the shortest layer. I've worn my hair up every day since I've gotten it cut. I've never written a bad review for a place but I've also never been so dissatisfied with a haircut. Came out looking worse than when I came in. Maybe the other stylists are better but I would not refer a friend here. Read Less
Meghan Moore
3 Feb 2017
REPORT
After six years of living in Austin, I've finally found both a salon and stylist I love. Jaymee at M+H is amazing. She makes every experience really nice and unlike a lot of stylists, really listens t... Read More
After six years of living in Austin, I've finally found both a salon and stylist I love. Jaymee at M+H is amazing. She makes every experience really nice and unlike a lot of stylists, really listens to your wants and needs and tailors each haircut to what you are looking for. The salon itself is always clean and everyone is really friendly. I love the team at M+H and cannot recommend them enough. Read Less
Elbert Phelps
3 Feb 2017
REPORT
I think that love is an understatement when it comes to my *new do*. Eric, you did an AMAZING job! I walked in with all of these photos and inspiration and he cut it exactly how I imagined it. He cuts... Read More
I think that love is an understatement when it comes to my *new do*. Eric, you did an AMAZING job! I walked in with all of these photos and inspiration and he cut it exactly how I imagined it. He cuts with such precision...Not only that, he walked me through how to use the wand curling iron to get the perfect subtle curls for this look. I highly recommend Eric for your next haircut. He will not disappoint! Read Less
Lisa B.
8 Jan 2017
REPORT
Jen Kerr is the best! Β She takes the time to figure out exactly what will make you happy, and she's happy to adjust course mid-session if needed. Β She also doesn't shame you for making the occasional ... Read More
Jen Kerr is the best! Β She takes the time to figure out exactly what will make you happy, and she's happy to adjust course mid-session if needed. Β She also doesn't shame you for making the occasional bad at-home cut/color decision. Β PLUS, Jen's lob (long bob) game is ON POINT. Β Are you blonde or do you want to be blonde? Β Her instagram (@jenkerrhair) is filled with gorgeous balayage-d blondes. Β The salon itself is beautiful, bright, and airy. Β Making an appointment online is a breeze, and there's wi-fi so you can work through your longer services.Love this South Austin gem! Read Less
Joreen Belocura
31 Dec 2016
REPORT
Tonight was my first appointment, and I had Anna for the shampooing and Amy for my stylist. They were both really friendly and easy to talk to. Amy was fabulously helpful with my questions about hair ... Read More
Tonight was my first appointment, and I had Anna for the shampooing and Amy for my stylist. They were both really friendly and easy to talk to. Amy was fabulously helpful with my questions about hair maintenance, and she cut and styled my hair beautifully and according to my specifications. They both have me great product recommendations as well. I am very satisfied with the service I received tonight, and I wholeheartedly recommend this salon and these stylists to all Austinites! Read Less
Larissa Slota
27 Nov 2016
REPORT
Ann M. gave me the most healthy natural looking red hair! I've gotten nothing but compliments. Never in my life have I been happier with my color. I walked in with three layers of color in my hair tha... Read More
Ann M. gave me the most healthy natural looking red hair! I've gotten nothing but compliments. Never in my life have I been happier with my color. I walked in with three layers of color in my hair that had grown out. She made the color even and healthy. Amazing. Read Less
Elizabeth Banta
18 Oct 2016
REPORT
I saw Morgan for the second time today and she's been great! My hair is a bit of a challenge - we're working through a tricky color correction and on top of that I have a ridiculously sensitive scalp... Read More
I saw Morgan for the second time today and she's been great! My hair is a bit of a challenge - we're working through a tricky color correction and on top of that I have a ridiculously sensitive scalp. Morgan has done an awesome job finding a balance between the results we want and my hair's health. I'll definitely keep coming back! Read Less
Erin G.
24 Sep 2016
REPORT
This place, I cannot how to describe this place! It's so pretty and feel at home with couch! It was very clean, open environment. I got Sidney as my cut/stylist and she was amazing! She took her time,... Read More
This place, I cannot how to describe this place! It's so pretty and feel at home with couch! It was very clean, open environment. I got Sidney as my cut/stylist and she was amazing! She took her time, write things down on papers since I am deaf and she is being patient with me about my hair. I told her I trust her and this is what I get! I loved my hair and I will defiantly go back again and maybe color it! I recommended this place to anyone! Read Less
Claire F.
6 Sep 2016
REPORT
If you have fine, thin, or thinning hair, I highly recommend Sidney. Sidney is truly a fine hair expert. My hair is very fine and I recently experienced a great deal of hair loss. Sidney understood ex... Read More
If you have fine, thin, or thinning hair, I highly recommend Sidney. Sidney is truly a fine hair expert. My hair is very fine and I recently experienced a great deal of hair loss. Sidney understood exactly the problems I encounter trying to style my fine hair. She explained her recommendations and what I could expect to achieve. Sidney listened carefully to what I hoped my fine hair could look like and discussed cut and treatment options with me. I've never written a review for a haircut before, but I hope all the frustrated fine or thin haired people in Austin will consider Sidney for their next haircut! Read Less
Tammy Sailer
19 Jul 2016
REPORT
I have been to the downtown location a couple of times for manicures/pedicures, and the service was great! Since my regular hairstylist is on maternity leave, I didn't hesitate to call the SALON by mi... Read More
I have been to the downtown location a couple of times for manicures/pedicures, and the service was great! Since my regular hairstylist is on maternity leave, I didn't hesitate to call the SALON by milk + honey, knowing that I could count on them for high quality service (haircut and style). I also like the South Austin location as it is the closest to my home. Will definitely return. Read Less
Nicole Kelly-Redlin
18 Jul 2016
REPORT
I love that you can have a glass of wine while getting your hair done here... but about the hair: April has always done a fantastic job bringing my hair dreams to life. She's great at communicating ... Read More
I love that you can have a glass of wine while getting your hair done here... but about the hair: April has always done a fantastic job bringing my hair dreams to life. She's great at communicating and just a fun stylist to catch up with during appointments. I've always been happy with the results and I'd recommend her for anyone with curly hair (mixed ethnicity peeps) or who wants color any day. Read Less
Reagann Sweaks
11 May 2016
REPORT
April is so awesome! She was super informative and helped me decided what was best for my hair. She even gave me styling tips that I could actually do myself! How great! Can't say enough good things.
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(512) 236-1115
4715 South Lamar Boulevard
Austin Texas 78745
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
08:00AM-20:00PM
Sunday
Sun
12:00PM-18:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

SALON by milk + honey South Lamar

Austin, Texas
(55)
4715 South Lamar Boulevard
Austin Texas 78745
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
08:00AM-20:00PM
Sunday
12:00PM-18:00PM
Nicki Schairbaum
17 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I get my pedicures done here from time to time - Liz is the best! She's so sweet and friendly (and also very good at her work)! Milk and Honey has nice options for upgrades, the facility is clean, cal... Read More
I get my pedicures done here from time to time - Liz is the best! She's so sweet and friendly (and also very good at her work)! Milk and Honey has nice options for upgrades, the facility is clean, calm and relaxing. This is a nice treat over the "normal" pedicures that I get at stripmall mani/pedi places. Read Less
Jose Bonilla
14 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Amazing customer service. A bit pricey but definitely worth it
Kristen Key
23 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Had my hair cut here once, had a great experience, until I tried to set up my second appointment. When I called to set it up the receptionist was extremely rude, which is unfortunate because now I wil... Read More
Had my hair cut here once, had a great experience, until I tried to set up my second appointment. When I called to set it up the receptionist was extremely rude, which is unfortunate because now I will not be going back. Read Less
Amanda Bailey-Zozaski
18 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I love milk + honey salon! They provide such great services, whether it's for your hair, your body or your nails. I searched for 5yrs to find a good stylist and once I found Morgan at the South Lamar ... Read More
I love milk + honey salon! They provide such great services, whether it's for your hair, your body or your nails. I searched for 5yrs to find a good stylist and once I found Morgan at the South Lamar location, that was it - she ROCKS!!! Need your nails done, this is your place. It's always clean and and very comfortable. Love it! Read Less
Deb Paris
17 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
If you're in need of a mani and/or pedi ask for Marisela, she is amazing. Marisela is very detailed and meticulous which is something I want and appreciate in nail treatments. My polish came out perfe... Read More
If you're in need of a mani and/or pedi ask for Marisela, she is amazing. Marisela is very detailed and meticulous which is something I want and appreciate in nail treatments. My polish came out perfect πŸ’• Read Less
CarolAnne Cooper Castillo
3 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Be careful before you book here. I think they have very bad management and are very disorganized. I responded to an ad on Next Door for a free hair cut from an intern and had an 11am appointment toda... Read More
Be careful before you book here. I think they have very bad management and are very disorganized. I responded to an ad on Next Door for a free hair cut from an intern and had an 11am appointment today and even texted when I was on the way. I took off work today and drove 15 miles only to get there and be told they were behind schedule and I would need to come another day. I even offered to stay and wait . I'm not faulting the intern and I'm sure there are nice people working here. What they did to me was not nice at all. There's no way I will rebook. A manager didn't even come out to try and make it right. Maybe because it was free they thought they can treat me like that . Maybe I wasn't supposed to get this haircut after all. Things happen sometimes for a reason . Read Less
Stephanie Daggs
29 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I only went in to be a test dummy and I know that that place the salon has high standards and quality control but God bless her heart I was very sad about how my hair turned out I didn't realize it ti... Read More
I only went in to be a test dummy and I know that that place the salon has high standards and quality control but God bless her heart I was very sad about how my hair turned out I didn't realize it till I was all the way home that it just anyway I mean that's the whole point of letting somebody learn on you so I wasn't upset then it looks a little better now but... I didn't get to ask but I am curious if they're hair models mess up something if they fix it? If anybody knows let me know Read Less
Sukhi Grewal
28 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
The young stylist who cut my hair, I think she was in training, did not wash it or wash my scalp. I have never had a good haircut that didn't begin with a good wash. My strands were basically wettened... Read More
The young stylist who cut my hair, I think she was in training, did not wash it or wash my scalp. I have never had a good haircut that didn't begin with a good wash. My strands were basically wettened and at first it was suggested to cut the hair dry. The cut was technically fine, not great by any means, but the blowout and style were not really passable or comfortable. Secondly, the products are really drying. I would not take my business there in the future. Read Less
Brittany F.
26 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
JEN KERR IS YOUR GIRL! Professional, friendly, patient, and does a great job working with blonde. Found my new hair colorist! I drove two hours to get my hair done by her and will gladly do it again f... Read More
JEN KERR IS YOUR GIRL! Professional, friendly, patient, and does a great job working with blonde. Found my new hair colorist! I drove two hours to get my hair done by her and will gladly do it again for touch-ups! Read Less
Kari Wade
11 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
My first visit. Everything was perfect ... especially my haircut. Sara’s the best! I’ll be back
Sharon D.
11 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Jen Kerr at Milk and Honey on South Lamar is a rock star hair cutter. She is good at what she does. She knows what you want and is also fast. She is an expert at cutting and color. She has taught at P... Read More
Jen Kerr at Milk and Honey on South Lamar is a rock star hair cutter. She is good at what she does. She knows what you want and is also fast. She is an expert at cutting and color. She has taught at Paul Mitchell and I was so impressed with the way she offers instructions to her assistant on what she was doing so the assistant could learn. She's a great teacher, as well. Jen Kerr is patient, detail-oriented, creative and talented. I highly recommend her. Read Less
Lindsay L.
3 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Went in for a partial highlight-I was really excited and rarely get my hair done, but this experience wasn't what I was hoping. I felt the stylist didn't listen to what I wanted and was disinterested.... Read More
Went in for a partial highlight-I was really excited and rarely get my hair done, but this experience wasn't what I was hoping. I felt the stylist didn't listen to what I wanted and was disinterested. I didn't get a blow out, but figured they would blow dry most of my hair before I left. She dried the right Β front few strands, leaving the rest sopping wet and I left without knowing what my hair looked like. The end result when I dried it myself was okay-I don't Love the color but hoping it blends with washes. I won't be coming back. Read Less
Mary Maddux
27 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Oh, my gosh. I just had the nicest haircut with Ally. I recommend her wholeheartedly. She was kind, fun, understood my hair, and gave me a cut I love. (The ladies at the front desk were awesome, too.)... Read More
Oh, my gosh. I just had the nicest haircut with Ally. I recommend her wholeheartedly. She was kind, fun, understood my hair, and gave me a cut I love. (The ladies at the front desk were awesome, too.) I'll be back. Read Less
Mary M.
27 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Oh, my gosh. I just had the nicest haircut with Ally. I recommend her wholeheartedly. She was kind, fun, understood my hair, and gave me a cut I love. (The ladies at the front desk were awesome, too.)... Read More
Oh, my gosh. I just had the nicest haircut with Ally. I recommend her wholeheartedly. She was kind, fun, understood my hair, and gave me a cut I love. (The ladies at the front desk were awesome, too.) I'll be back. Read Less
Nancy R.
27 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
The moment you cannot stand your the bad haircut you received a couple of months ago and trying to grow out... you look up the salon you've passed often to see what other people think of it and BOOM, ... Read More
The moment you cannot stand your the bad haircut you received a couple of months ago and trying to grow out... you look up the salon you've passed often to see what other people think of it and BOOM, you're interested. I called Milk and Honey at 3:30 PM to see if there was anyone that could fit me in that afternoon and they happily accommodated. My experience from the moment I walked in to the moment I walked out was awesome! I would highly recommend this salon and in particular, Ally - who took my hot mess of hair and put it on a path of a healthy style I can manage and feel great about! Read Less
Bethany B.
26 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Facial=AmandaPedicure=ElizabethI've never had an experience like the care I received from these two women. They are incredibly kind humans, and also very thoughtful and careful about their respective ... Read More
Facial=AmandaPedicure=ElizabethI've never had an experience like the care I received from these two women. They are incredibly kind humans, and also very thoughtful and careful about their respective areas of expertise. I'm so grateful- and the sweetest thank-you postcards in the mail, too! Read Less
Cassie W.
20 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Jaymee gave me the best haircut that I have ever had. She took my hair from dull and lifeless to bouncy and healthy. She was super attentive and fun to hang out with (and the head massage was bomb)! E... Read More
Jaymee gave me the best haircut that I have ever had. She took my hair from dull and lifeless to bouncy and healthy. She was super attentive and fun to hang out with (and the head massage was bomb)! Even my husband said that my hair has never looked better. I could not be more happy! Read Less
Brooke M.
14 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I love this salon so much! I'm always greeted so sweetly and am offered a beverage while I browse the fun retail space up front. Β I've been to several stylists at the South Lamar location and have nev... Read More
I love this salon so much! I'm always greeted so sweetly and am offered a beverage while I browse the fun retail space up front. Β I've been to several stylists at the South Lamar location and have never been disappointed. My most recent haircut was with ALLEY and she did a fantastic job! My husband commented that this is his favorite haircut he's ever seen on me...what girl doesn't want to hear that! ALLEY is so sweet and the conversation was great. Thanks for making me feel beautiful! Read Less
Daisy Dongieux
21 Jan 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I love Milk & Honey spa, they happily greet you and make sure your comfy offering, wine, tea, or mimosas. Yum. My hair stylist is Kristen Myers. She is the best and has been doing my color for 2 years... Read More
I love Milk & Honey spa, they happily greet you and make sure your comfy offering, wine, tea, or mimosas. Yum. My hair stylist is Kristen Myers. She is the best and has been doing my color for 2 years now. She alwayys listens to my needs and knows how to make me leave wit h a smile! Ask for Kristen Read Less
Deborah Lugo
20 Jan 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I was very impressed with my first color correction with Taylor! She listens very well and made sure i understood what she was doing before we started. I'm very pleased with the color we got from ligh... Read More
I was very impressed with my first color correction with Taylor! She listens very well and made sure i understood what she was doing before we started. I'm very pleased with the color we got from lightening things up from a red burgandy! You can't even tell it was there. The staff is so cooperative and helpful to eachother and really just a peaceful atmosphere. Looking forward to my next appointment! (: Read Less
Daisy D.
20 Jan 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I love Milk & Honey spa, they happily greet you and make sure your comfy offering, wine, tea, or mimosas. Yum. My hair stylist is Kristen Myers. She is the best and has been doing my color for 2 years... Read More
I love Milk & Honey spa, they happily greet you and make sure your comfy offering, wine, tea, or mimosas. Yum. My hair stylist is Kristen Myers. She is the best and has been doing my color for 2 years now. She alwayys listens to my needs and knows how to make me leave wit h a smile! Ask for Kristen Read Less
Rachel A.
7 Jan 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I had a wonderful haircut experience with Kristen! She listened to what I wanted, was friendly, worked quickly but carefully, and gave me a wonderful haircut. The salon itself is also beautiful--very ... Read More
I had a wonderful haircut experience with Kristen! She listened to what I wanted, was friendly, worked quickly but carefully, and gave me a wonderful haircut. The salon itself is also beautiful--very modern and stylish on the inside. I prebooked my appointment at the end of my haircut because I was so pleased with the results. This place is definitely pricier than other salons I've been to, but for the easy scheduling and great service, I think it's totally worth it. Read Less
Olivia S.
7 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
My first time getting a facial. I had a great experience. The place was very classy and clean. The room I did my facial in was soothing. Amanda explained everything and made the experience something I... Read More
My first time getting a facial. I had a great experience. The place was very classy and clean. The room I did my facial in was soothing. Amanda explained everything and made the experience something I would do again. Read Less
Bobby Jenkins
6 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
RUN do not walk to Jenn Kerr. She is what makes me come back to this place over and over again. Take my money! In all seriousness, this place is full of professionals. It's like that wine store to kee... Read More
RUN do not walk to Jenn Kerr. She is what makes me come back to this place over and over again. Take my money! In all seriousness, this place is full of professionals. It's like that wine store to keep going to being you know they'll never let you down. Same thing here - but for a haircut that will never let you down. Read Less
Mike B.
1 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
OK, so I am one of the few men to write a review of the Milk and Honey Salon, but Anne at the S Lamar location is awesome. I've been coming here about two years and she is the first stylist who actual... Read More
OK, so I am one of the few men to write a review of the Milk and Honey Salon, but Anne at the S Lamar location is awesome. I've been coming here about two years and she is the first stylist who actually listens to my requests. She takes the time to check for details and never makes me feel like I'm getting the "bum's rush," as many of the so called "nicer" salons do with male customers who are not named Matt McConaughey or the like. :) While I know she does an outstanding job with her other clients, I am grateful to have found her and highly recommend her and this salon. Read Less
Anna M.
5 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Elizabeth did a great job with my pedicure and the experience was very relaxing. There were no harsh chemical smells and the chill music allowed me to just focus on the experience instead of conversat... Read More
Elizabeth did a great job with my pedicure and the experience was very relaxing. There were no harsh chemical smells and the chill music allowed me to just focus on the experience instead of conversations around me.I will definitely come back again! Read Less
Emily A.
18 Sep 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I loved M+H. Ten years ago, my now-husband dropped me off at their downtown location for a spa day for my birthday and it was amazing. Every chance I got, and when I had the funds to do so, I would go... Read More
I loved M+H. Ten years ago, my now-husband dropped me off at their downtown location for a spa day for my birthday and it was amazing. Every chance I got, and when I had the funds to do so, I would go for facials, massages, nails, cuts, color, candles, shampoo, whatever. I was so happy that the south location opened and after lots of prior salon hopping for hair cuts and color, I thought I found my salon ride or die. Sydney was amazing and I was so sad when she left for NYC. Morgan did an amazing job cutting and coloring after Sydney left. Unfortunately, a few weeks ago, all the love went away. I had a long standing appointment for a root touch up. Just a couple hours before, my husband was called into his office for an emergency and as a result, I had to bring my almost 6yo with me to the salon. Honestly, I didn't think it would be a problem. The kid could sit in a chair playing Angry Birds and not move an inch for days. I knew he would be in my line of sight the entire time and far away from anyone getting their hair cut or receiving any other service. Plus, the Lamar location is definitely more chill than the other locations and I had seen kids at the downtown location before. You know what they say about hindsight...I guess I should have known better than to bring him. Here's what happened -- I walked up to the front desk, pointed to my son and said, "I hope it's ok that I brought a guest." I got a 1/2 smile from the "concierge" and she checked me in. Several minutes later, much to my surprise, and after some whispering between a stylist, the "concierge" and the "concierge" disappearing to the back room, another woman comes and sits down next to me and asks me in rapid fire, without giving me a moment to answer OR explaining the no kids policy, "Do you have someone to pick him up? Is there someone coming to watch him? Can we reschedule your appointment?". I was so overwhelmed and embarrassed, that I didn't know what to do. I asked her why. Her response wasn't to tell me that they have a policy against kids in the salon, instead she said, "we have shears and that could be dangerous". Um, WTF?!? My child, who had not moved more that 3" in the 10+ minutes we had been there or looked up from Angry Birds once, was not going to run around grabbing shears from stylists (which they leave in drawers when not in use, btw). IMPORTANT TO NOTE: It's not the policy I am mad about. Had the "concierge" said to me, AFTER I ASKED (which, I had), "for the safety of the children and so our guests can relax, we have a no child policy," I probably would not have broken down in tears in front of my stylist -- yep, that happened too -- and would have rescheduled or had my husband leave his office to pick my son up (which is ultimately how we resolved the kid issue). Instead, I sat in the chair in silence, fighting back the tears, knowing this would be the last time I would set foot in M+H. After I was done, I went to my car, shed more tears, took a deep breath and tried to move on. I responded to the post-appointment survey with what had happened, hoping that this would be a great learning experience for their staff. A couple of days later, I got a perfunctory response from the manager stating that they will "be following up with her (the concierge) on how to best handle that conversation" and then proceeding to point out that not all children behave. Needless to say, reading that didn't help. After being a customer for so long, I was saddened by the lack of empathy. Fast forward to today. I didn't plan on writing a review, but as I was scouring Yelp for a new salon, M+H popped up my list. After reading comments about lackluster customer service, I had to write about my experience. I want to be constructive, not just mad. Here's my suggestion for whoever reads this on how to deal with stressed out mamas, who often forego self care to be a mom -- 1) instead of sending a cold email, pick up the phone and ask how you could do better. 2) Be upfront, but pleasant, with clients when they bring their child, and do so before they sit down. They probably don't know about the policy and rapid fire questions about how you're going to fix the problem (aka, relocate the child or leave) do nothing more than embarrass the client and make the situation worse. 3) Talk to employees who are parents about ways others can address moms/dads and how to be empathetic to people who are trying to juggle haircuts and parenthood. 4) Let your employees know that an apology goes a long way. The woman who told me that my son had to leave avoided me like the plague for the hour-plus I was there. Had she come up to me and apologized -- it was more than obvious that I was upset -- it would have gone a long way and I wouldn't be on the hunt for a new salon. Sadly, that didn't happen. Now I hope I can find a new ride or die... Read Less
Kym B.
2 Sep 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Amy Mulkey is a hair Rock Star! After almost two years of her helping me nurse my hair back from terrible damage from prior over-processing with another stylist, I was finally ready to take the plunge... Read More
Amy Mulkey is a hair Rock Star! After almost two years of her helping me nurse my hair back from terrible damage from prior over-processing with another stylist, I was finally ready to take the plunge and lighten my locks. I went to her for balayage and am so pleased with the result. It looks Fantastic! Whether you are new to the area or a native Austinite like myself, Amy is in the know of things to do, and especially places to eat, in and around town. Such a pleasure to spend a couple hours in her company. Go see Amy, you will not be disappointed. Read Less
Laura Dominguez
11 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Amazing experience at Milk + Honey salon! I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly w... Read More
Amazing experience at Milk + Honey salon! I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly what I wanted (to keep as much length as possible but my number one goal was for my very dry, thick hair to feel healthy) From there she knew just what my hair needed! She ended up having to take only a couple of inches off of the length (yay!) but more importantly she still completely transformed my hair from dry and lifeless to bouncy and healthy. I will absolutely be back to see her -- finally someone who understands and can give me exactly what I ask for. Thank you Jaymee!! Read Less
Laura D.
10 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Amazing experience at Milk + Honey salon!I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly wha... Read More
Amazing experience at Milk + Honey salon!I went in for a trim and left realizing that not all hair cuts are created equal -- Jaymee C. blew me away!! First she talked with me to figure out exactly what I wanted (to keep as much length as possible but my number one goal was for my very dry, thick hair to feel healthy) From there she knew just what my hair needed! She ended up having to take only a couple of inches off of the length (yay!) but more importantly she still completely transformed my hair from dry and lifeless to bouncy and healthy. I will absolutely be back to see her -- finally someone who understands and can give me exactly what I ask for. Thank you Jaymee!! Read Less
Michelle A.
27 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I love Morgan she highlights my hair perfectly everytime! If you're looking to go blonde definitely see her!
Brenna W.
27 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I love Morgan she highlights my hair perfectly everytime! If you're looking to go blonde definitely see her!
Michelle M.
14 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Amanda V gave me the best blow dry ever! She was super nice and informative as well. I am glad she was able to help repair the previously bad cut that I had when I walked in.
Erica H.
6 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I made a last minute appointment for a facial early in my pregnancy because my skin was looking so bad from the hormones. I got booked with Val and she was so awesome, I've been getting a facial once ... Read More
I made a last minute appointment for a facial early in my pregnancy because my skin was looking so bad from the hormones. I got booked with Val and she was so awesome, I've been getting a facial once a month since then. I've never been the type of person to get a facial, but Val is so good, it's worth every penny! Can't recommend her enough! Read Less
Jaritza Ruiz
25 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I absolutely love it here! It was my first time going - and my first salon ever after moving to Austin. Great service and my stylist did such a great job - will definitely be returning. Such a cute pl... Read More
I absolutely love it here! It was my first time going - and my first salon ever after moving to Austin. Great service and my stylist did such a great job - will definitely be returning. Such a cute place and such a nice staff! Highly recommend! :) Read Less
Alex Nevarez
15 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Love the polishes they use. Only gotten nails done here and each time it last really well. Great atmosphere too! Mari really knows what she is doing and has an eye for detail!
Shelly Silvey Grabe
31 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Huge Fan- If you know me, you are fully aware of my love for M+H. I would tell you the best stylist and who gives the best massage- but I already have to book months out, so I am not sharing their na... Read More
Huge Fan- If you know me, you are fully aware of my love for M+H. I would tell you the best stylist and who gives the best massage- but I already have to book months out, so I am not sharing their names. Read Less
Carmella M.
22 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Thank you, Morgan, I love my haircut.South Lamar next to Tony Burger Center.It was easy to make an appointment online appointments are available.Morgan gave a fantastic head massage and shampoo.She as... Read More
Thank you, Morgan, I love my haircut.South Lamar next to Tony Burger Center.It was easy to make an appointment online appointments are available.Morgan gave a fantastic head massage and shampoo.She asks how I wanted it cut and did it.So when in need of a great cut go see Morgan.It was my first visit there yet not my last. Read Less
Liat S.
18 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Wonderful service! I needed a last minute hair cut and they fit me into the schedule right away. I have curly/ thick hair and was nervous to try a new salon but I'm so glad I gave it shot! Morgan was ... Read More
Wonderful service! I needed a last minute hair cut and they fit me into the schedule right away. I have curly/ thick hair and was nervous to try a new salon but I'm so glad I gave it shot! Morgan was a wonderful stylist and really listened to the style I wanted. Great price for the service I received and I will definitely be back! Read Less
Rachel Z.
16 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Easy to make an appointment, super-friendly front desk and Marisela was wonderful! She was quiet, but I prefer little to no talking during services because it's relaxing for me! What truly impressed m... Read More
Easy to make an appointment, super-friendly front desk and Marisela was wonderful! She was quiet, but I prefer little to no talking during services because it's relaxing for me! What truly impressed me was Marisela's attention to detail with my nails (I got a manicure.). Haven't had an experience like this since NYC! Will be back very soon! Read Less
I T.
12 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
RUINED my hair. I made a same-day appointment, which they were ok with, so I guess that's the only perk. Then the lady who curs my hair proceeded to tell me how dry it was and how I should cut off 4 i... Read More
RUINED my hair. I made a same-day appointment, which they were ok with, so I guess that's the only perk. Then the lady who curs my hair proceeded to tell me how dry it was and how I should cut off 4 inches to fix the ends. I strictly told her no, maybe 2 maximum. I even showed her how much I wanted trimmed off - it was very long, so I wasn't picky about how much she cut off as long as she maintained the length.I agreed to layers after she suggested it, and look up at the mirror and an entire SIX INCHES IS CHOPPED OFF. Her response? "Layers can be a bit shocking!" and "it's still long in the back!" LOL DO NOT GO HERE. My ENTIRE LOOK has been RUINED because she CHOPPED OFF 6 INCHES after I explicitly told her not to cut more than 2-3!!!!! Now I have to make a $500 appointment to get hair extensions! Read Less
Lauren D.
10 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Gel manicure looked beautiful but took FOREVER and then was soooo disappointed to have it chip on the second day!
Amy A.
19 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
My first experience at Milk + Honey at South Lamar was a great experience: A couple of years ago, I had a terrible ombrΓ© that another salon had done and Katy was able to fix it with no problem. She in... Read More
My first experience at Milk + Honey at South Lamar was a great experience: A couple of years ago, I had a terrible ombrΓ© that another salon had done and Katy was able to fix it with no problem. She introduced me to the perfect balayage treatment for my hair and within an hour, my hair looked normal again. Β This girl has skills! I continued to go to Katy for roughly the next year and Β 1/2. Unfortunately, Katy is no longer thereA few weeks ago, I had booked a gel mani/pedi package with Marisela. The work she did was excellent but her social skills are seriously lacking. I tried my best to carry on a conversation with her while she worked but she was not interested in talking, AT ALL. How awkward... My package cost $150 and I left a tip. I probably shouldn't have even done that after the uncomfortable 2 hours I spent getting my nails done. Excellent, clean, salon but I recommend carefully reading reviews before you decide who to book with. Read Less
Claire C.
7 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I was referred here by a friend and was super excited but unfortunately left with one of the worst haircuts I've ever received. The girl I had didn't listen to what I wanted. I told her I wear my hair... Read More
I was referred here by a friend and was super excited but unfortunately left with one of the worst haircuts I've ever received. The girl I had didn't listen to what I wanted. I told her I wear my hair natural Β (curly) she proceeded to cut it wet and when she went to style it she started styling it straight. She gave me horrible, unblended, choppy layers and the only way I would be able to remedy it is if I cut the rest of my hair to the shortest layer. I've worn my hair up every day since I've gotten it cut. I've never written a bad review for a place but I've also never been so dissatisfied with a haircut. Came out looking worse than when I came in. Maybe the other stylists are better but I would not refer a friend here. Read Less
Meghan Moore
3 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
After six years of living in Austin, I've finally found both a salon and stylist I love. Jaymee at M+H is amazing. She makes every experience really nice and unlike a lot of stylists, really listens t... Read More
After six years of living in Austin, I've finally found both a salon and stylist I love. Jaymee at M+H is amazing. She makes every experience really nice and unlike a lot of stylists, really listens to your wants and needs and tailors each haircut to what you are looking for. The salon itself is always clean and everyone is really friendly. I love the team at M+H and cannot recommend them enough. Read Less
Elbert Phelps
3 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I think that love is an understatement when it comes to my *new do*. Eric, you did an AMAZING job! I walked in with all of these photos and inspiration and he cut it exactly how I imagined it. He cuts... Read More
I think that love is an understatement when it comes to my *new do*. Eric, you did an AMAZING job! I walked in with all of these photos and inspiration and he cut it exactly how I imagined it. He cuts with such precision...Not only that, he walked me through how to use the wand curling iron to get the perfect subtle curls for this look. I highly recommend Eric for your next haircut. He will not disappoint! Read Less
Lisa B.
8 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Jen Kerr is the best! Β She takes the time to figure out exactly what will make you happy, and she's happy to adjust course mid-session if needed. Β She also doesn't shame you for making the occasional ... Read More
Jen Kerr is the best! Β She takes the time to figure out exactly what will make you happy, and she's happy to adjust course mid-session if needed. Β She also doesn't shame you for making the occasional bad at-home cut/color decision. Β PLUS, Jen's lob (long bob) game is ON POINT. Β Are you blonde or do you want to be blonde? Β Her instagram (@jenkerrhair) is filled with gorgeous balayage-d blondes. Β The salon itself is beautiful, bright, and airy. Β Making an appointment online is a breeze, and there's wi-fi so you can work through your longer services.Love this South Austin gem! Read Less
Joreen Belocura
31 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Tonight was my first appointment, and I had Anna for the shampooing and Amy for my stylist. They were both really friendly and easy to talk to. Amy was fabulously helpful with my questions about hair ... Read More
Tonight was my first appointment, and I had Anna for the shampooing and Amy for my stylist. They were both really friendly and easy to talk to. Amy was fabulously helpful with my questions about hair maintenance, and she cut and styled my hair beautifully and according to my specifications. They both have me great product recommendations as well. I am very satisfied with the service I received tonight, and I wholeheartedly recommend this salon and these stylists to all Austinites! Read Less
Larissa Slota
27 Nov 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Ann M. gave me the most healthy natural looking red hair! I've gotten nothing but compliments. Never in my life have I been happier with my color. I walked in with three layers of color in my hair tha... Read More
Ann M. gave me the most healthy natural looking red hair! I've gotten nothing but compliments. Never in my life have I been happier with my color. I walked in with three layers of color in my hair that had grown out. She made the color even and healthy. Amazing. Read Less
Elizabeth Banta
18 Oct 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I saw Morgan for the second time today and she's been great! My hair is a bit of a challenge - we're working through a tricky color correction and on top of that I have a ridiculously sensitive scalp... Read More
I saw Morgan for the second time today and she's been great! My hair is a bit of a challenge - we're working through a tricky color correction and on top of that I have a ridiculously sensitive scalp. Morgan has done an awesome job finding a balance between the results we want and my hair's health. I'll definitely keep coming back! Read Less
Erin G.
24 Sep 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
This place, I cannot how to describe this place! It's so pretty and feel at home with couch! It was very clean, open environment. I got Sidney as my cut/stylist and she was amazing! She took her time,... Read More
This place, I cannot how to describe this place! It's so pretty and feel at home with couch! It was very clean, open environment. I got Sidney as my cut/stylist and she was amazing! She took her time, write things down on papers since I am deaf and she is being patient with me about my hair. I told her I trust her and this is what I get! I loved my hair and I will defiantly go back again and maybe color it! I recommended this place to anyone! Read Less
Claire F.
6 Sep 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
If you have fine, thin, or thinning hair, I highly recommend Sidney. Sidney is truly a fine hair expert. My hair is very fine and I recently experienced a great deal of hair loss. Sidney understood ex... Read More
If you have fine, thin, or thinning hair, I highly recommend Sidney. Sidney is truly a fine hair expert. My hair is very fine and I recently experienced a great deal of hair loss. Sidney understood exactly the problems I encounter trying to style my fine hair. She explained her recommendations and what I could expect to achieve. Sidney listened carefully to what I hoped my fine hair could look like and discussed cut and treatment options with me. I've never written a review for a haircut before, but I hope all the frustrated fine or thin haired people in Austin will consider Sidney for their next haircut! Read Less
Tammy Sailer
19 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been to the downtown location a couple of times for manicures/pedicures, and the service was great! Since my regular hairstylist is on maternity leave, I didn't hesitate to call the SALON by mi... Read More
I have been to the downtown location a couple of times for manicures/pedicures, and the service was great! Since my regular hairstylist is on maternity leave, I didn't hesitate to call the SALON by milk + honey, knowing that I could count on them for high quality service (haircut and style). I also like the South Austin location as it is the closest to my home. Will definitely return. Read Less
Nicole Kelly-Redlin
18 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I love that you can have a glass of wine while getting your hair done here... but about the hair: April has always done a fantastic job bringing my hair dreams to life. She's great at communicating ... Read More
I love that you can have a glass of wine while getting your hair done here... but about the hair: April has always done a fantastic job bringing my hair dreams to life. She's great at communicating and just a fun stylist to catch up with during appointments. I've always been happy with the results and I'd recommend her for anyone with curly hair (mixed ethnicity peeps) or who wants color any day. Read Less
Reagann Sweaks
11 May 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
April is so awesome! She was super informative and helped me decided what was best for my hair. She even gave me styling tips that I could actually do myself! How great! Can't say enough good things.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know