Literally one of the worst experiences ever. I came here once prior because it's right by my house and they were offering 20% off. Just a quick polish change. Not impressed. I then made the mistake of... Read More
Literally one of the worst experiences ever. I came here once prior because it's right by my house and they were offering 20% off. Just a quick polish change. Not impressed. I then made the mistake of bringing my sister here because I thought they still were offering the 20% off special. They weren't. But we continued on. First, they said they could take us both (mani & pedi, gel mani & pedi) right then. We were seated in the pedi chairs with our feet in the water and preceded to wait for 30 mins. Then, my tech comes over while her other client's nails are drying to give me the quickest, half-assed manicure you've seen in your life. I had picked a dark red color which required special attention to the polishing to look even. There were let's say "things" on my nails- maybe nail debris from filing? Causing bubbles. She decides the best course of action when she sees one after putting the color coat down is to wipe the chunk off with her nail and slap more polish on it. And then go back to her other client. So I have plenty of time to inspect this nonsense. Now, I think anyone would realize that if you remove a color at the first coat level in spots, and try to polish it again, the sections that were wiped clean will show lighter than the ones that have been double or triple polished. So yeah, spots everywhere. When she finally comes back I tell her this is unacceptable and she needs to redo it. At this point, the pedicure water is freezing because we are about an hour in. She grudgingly re-polishes then and asks me to inspect each one after like a smart ass. Then the pedicure. Which wasn't terrible, but I was so put off at this point, I should've just left. My sister got white gel nails. It was caked on in the thickest layers possible, basically chipped by the time we left. I wish I had a picture. It was thick, bubbly, uneven. Awful. Her toes, regular polish, weren't done much better. This whole ordeal took 3 hours. And while we were there, they kept taking more people who wound up with the same fate. Sitting in cold pedicure water for extended periods of time, waiting. Worst experience ever. Read Less