Natural Nails
Abilene, Texas
Reviews
Aurora Carlton
20 Jul 2018
REPORT
I have never thought that until my last visit. Was a 5 every time prior. Last visit, picked out color scheme I wanted, told them what kinda nails and settled in to relax and feel pampered. My 2 yr old...
I have never thought that until my last visit. Was a 5 every time prior. Last visit, picked out color scheme I wanted, told them what kinda nails and settled in to relax and feel pampered. My 2 yr old son was with me, in his stroller and I had an appointment in an hour and a half. He began the process, got all the way to applying the colored hombre glitter powder and I felt, next to the last step. Then, I see its not blending in the change of shade like it should. He puts one hand in a bowl of liquid and says, while filing off color from the other hand, sometimes the color doesn't do as well as another color did. He said he could do almost the same but better with a different polish. That's when I realize, 15 minutes till my appointment, with my baby beginning to get hungry and fussy and restless, that he was completely removing the set I thought was done in two or three minutes. And starting over from step one. I knew he was new and could tell he was embarrassed about not being able to do what I chose and more than likely extremely anxious because of those same reasons. I ask what time they close because I CANNOT miss this appointment but I would be back right after it ended. I was not told sorry for the time, inability to do, inconvienence of having to return with my hungry fussy 2 yr old. Nor was I even told goodbye and see you when you get back. Or even looked at as I was leaving. There was no offer of apology, possible discount, either in part or in full due to my loyalty or even a free nail charm, design or something extra for the pattern. I felt bad for the one doing my set. But felt more at the complete and total lack of even eye contact as I left. I didn't get my meeting finished with enough time to drive back and start fresh. Thought I'd go the next day. After having the night and morning to actually think it over, I decided not too. As I proceeded to attempt to remove the bits of the set that didn't fully come off. Then adhered to my skin, under my nails, with mostly removed different shades of blue. Was very disappointed with my last visit.
Ashley R.
28 Mar 2018
REPORT
Great place to get your nails done, I always go here. I don't recommend going to the girl who sits on number 9. She did my shellac manicure today and she didn't do a good job. It's looks like my nails...
Great place to get your nails done, I always go here. I don't recommend going to the girl who sits on number 9. She did my shellac manicure today and she didn't do a good job. It's looks like my nails have already grown out! I didn't complain I paid the $28 plus tip but I'm really disappointed.
Gina Dickerson
1 Mar 2018
REPORT
Love this place. Always helpful and they do a great job. Thanks Lily and Kenny!
Amber Orgain
5 Feb 2018
REPORT
I visit Natural nails EVERY 2 weeks! I receive compliments on my nails daily! Best place in town! If you have never been her you MUST Try them!
Savannah Killian
29 Jan 2018
REPORT
Normally I’m not the one for reviews I was in search of a place to go short notice because my nail lady is on vacation, after so many recommendations I went here but after 2 hours spent on my nails I ...
Normally I’m not the one for reviews I was in search of a place to go short notice because my nail lady is on vacation, after so many recommendations I went here but after 2 hours spent on my nails I left and they look horrible, the side of my pinky nail was sliced open as well as the skin under my nail. I asked for coffin shape and by the time she was on my 2nd hand the tech next to her said it would be $5 extra for shaping, she asked if that was still okay and I said “well you’ve already done one hand so its to late now?” I asked how often they sanitized their equipment after the 2nd time I was cut and to my surprise no answer was given. The nail tech applied what I’m assuming was liquid bandaid without my consent. She had to try and fix several nails because they weren’t drying properly and honestly I think that messed them up even more. My nails look rough they don’t have the smooth finish I’ve always had walking out anywhere I’ve gone. When I went to cash out I asked if there was a discount they could offer since this was one of the worst experiences I’ve had in a long time. Showed her the cuts and my nails, the lady said she would take off the $5 charge for shaping, you know the one I was unaware of when she began and that was it. So needless to say I’m pretty unhappy and I’ll never cheat on my nail technician again. As a licensed cosmetologist for 7 Years I’m pretty disappointed in how the situation was handled, sanitation as well as customer service. Won’t be returning to this salon or recommending to anyone.
Lashell Walker
11 Nov 2017
REPORT
Absolutely loved my nails they did an amazing job. Very kind. Easy to talk to and understand. I would highly recommend. I will be going back soon
Michelle Lueck
25 Jul 2017
REPORT
I have been going here for years and Kenny always does a fabulous job on my toes, and the dipping is the best! Thank you Kenny and Lily for years of wonderful service and for doing the #2 on my toes!!...
I have been going here for years and Kenny always does a fabulous job on my toes, and the dipping is the best! Thank you Kenny and Lily for years of wonderful service and for doing the #2 on my toes!! Beautiful salon and friendly staff!
Michelle
Courtney Yoder
14 Apr 2017
REPORT
Every time I have been to Natural Nails, I am always very impressed with the quality service I receive and the timeliness of them getting me in. Kenny Le does a quality job every time and my shellac l...
Every time I have been to Natural Nails, I am always very impressed with the quality service I receive and the timeliness of them getting me in. Kenny Le does a quality job every time and my shellac lasts such a long time. I appreciate the care and time they dedicate to their customers.
Kayla Richey
14 Feb 2017
REPORT
Be prepared to wait a couple of hours, but they do great work and I've never left disappointed
Gabby Delgado
2 Jan 2017
REPORT
I live in Lubbock but was here all summer and am a little picky about where I get my nails done. Several people recommended this place in the summer, and I went quite a few times and never had a bad e...
I live in Lubbock but was here all summer and am a little picky about where I get my nails done. Several people recommended this place in the summer, and I went quite a few times and never had a bad experience! Very friendly staff, and the prices are well worth the work! I love this place.
Linz G.
28 Dec 2016
REPORT
I have been to a lot of nail salons due to a lot of travel and I will always make sure I return home for my nail appointments at Natural Nails. They are seriously the best I've ever been to. Take in a...
I have been to a lot of nail salons due to a lot of travel and I will always make sure I return home for my nail appointments at Natural Nails. They are seriously the best I've ever been to. Take in any design and it will exceed your expectations! Kenny & Lily are great but I honestly will sit down with anybody and I've never been dissatisfied! Great customer service, never had to wait! 5 stars all the way!
Jodi Anderson
21 Dec 2016
REPORT
Had an amazing experience! Will continue to use them for my nails and toes. Lilly did an amazing job
Belinda C.
23 Sep 2016
REPORT
I had been discriminated against at this nail shop, we walked tgere was no 1 waiting, 2 white women walked in and the owner said we to wait until they did the white peoole 1st, then they hikes up the ...
I had been discriminated against at this nail shop, we walked tgere was no 1 waiting, 2 white women walked in and the owner said we to wait until they did the white peoole 1st, then they hikes up the price to 60.00 for a pedicure. They wanted us to leave so every question we had they answered with difficulty. Its really sad that racism still exist.. Its a horrible experience also.
Laura T.
6 Feb 2016
REPORT
I came here on my lunch and was seated right away. I got an acrylic fill with Shellac paint with a different color on my ring fingers for $35. David did a great job and in a good amount of time. I wil...
I came here on my lunch and was seated right away. I got an acrylic fill with Shellac paint with a different color on my ring fingers for $35. David did a great job and in a good amount of time. I will definitely be going back.
Erika F.
25 Sep 2015
REPORT
My sister and I were visiting Abilene and tried two different places before landing here. The first place was booked and the second wouldn't let us sit together because my sister didn't want a pedicur...
My sister and I were visiting Abilene and tried two different places before landing here. The first place was booked and the second wouldn't let us sit together because my sister didn't want a pedicure. Thankfully the staff at Natural Nails were accommodating and didn't complain when we asked to sit together. They did a great job on our nails too! We are thankful for their customer service today!
Kelly S.
9 Jul 2014
REPORT
Meh, this place was just ok, nothing special. I walked in without an appointment during a weekday afternoon. Waited about 10 minutes for a tech. Color selection wasn't great and lots of the bottles lo...
Meh, this place was just ok, nothing special. I walked in without an appointment during a weekday afternoon. Waited about 10 minutes for a tech. Color selection wasn't great and lots of the bottles looked like they were pretty well used up. Had trouble getting the caps off. Had a basic manicure, $15. Paint job was nice, but the hand massage was pretty pitiful. Very short and it was like the girl would've rather been anywhere else. I won't be back.
thewendyway6
30 May 2012
REPORT
Excellent people who work there! They do beautiful work! I'm very picky and am pleased every visit!
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(325) 795-2500
Business Hours
Monday
Mon
09:00AM-19:30PM
Tuesday
Tue
09:00AM-19:30PM
Wednesday
Wed
09:00AM-19:30PM
Thursday
Thu
09:00AM-19:30PM
Friday
Fri
09:00AM-19:30PM
Saturday
Sat
09:00AM-19:30PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
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Natural Nails
Abilene, Texas
Business Hours
Monday
09:00AM-19:30PM
Tuesday
09:00AM-19:30PM
Wednesday
09:00AM-19:30PM
Thursday
09:00AM-19:30PM
Friday
09:00AM-19:30PM
Saturday
09:00AM-19:30PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Aurora Carlton
20 Jul 2018
I have never thought that until my last visit. Was a 5 every time prior. Last visit, picked out color scheme I wanted, told them what kinda nails and settled in to relax and feel pampered. My 2 yr old...
I have never thought that until my last visit. Was a 5 every time prior. Last visit, picked out color scheme I wanted, told them what kinda nails and settled in to relax and feel pampered. My 2 yr old son was with me, in his stroller and I had an appointment in an hour and a half. He began the process, got all the way to applying the colored hombre glitter powder and I felt, next to the last step. Then, I see its not blending in the change of shade like it should. He puts one hand in a bowl of liquid and says, while filing off color from the other hand, sometimes the color doesn't do as well as another color did. He said he could do almost the same but better with a different polish. That's when I realize, 15 minutes till my appointment, with my baby beginning to get hungry and fussy and restless, that he was completely removing the set I thought was done in two or three minutes. And starting over from step one. I knew he was new and could tell he was embarrassed about not being able to do what I chose and more than likely extremely anxious because of those same reasons. I ask what time they close because I CANNOT miss this appointment but I would be back right after it ended. I was not told sorry for the time, inability to do, inconvienence of having to return with my hungry fussy 2 yr old. Nor was I even told goodbye and see you when you get back. Or even looked at as I was leaving. There was no offer of apology, possible discount, either in part or in full due to my loyalty or even a free nail charm, design or something extra for the pattern. I felt bad for the one doing my set. But felt more at the complete and total lack of even eye contact as I left. I didn't get my meeting finished with enough time to drive back and start fresh. Thought I'd go the next day. After having the night and morning to actually think it over, I decided not too. As I proceeded to attempt to remove the bits of the set that didn't fully come off. Then adhered to my skin, under my nails, with mostly removed different shades of blue. Was very disappointed with my last visit.
Ashley R.
28 Mar 2018
Great place to get your nails done, I always go here. I don't recommend going to the girl who sits on number 9. She did my shellac manicure today and she didn't do a good job. It's looks like my nails...
Great place to get your nails done, I always go here. I don't recommend going to the girl who sits on number 9. She did my shellac manicure today and she didn't do a good job. It's looks like my nails have already grown out! I didn't complain I paid the $28 plus tip but I'm really disappointed.
Gina Dickerson
1 Mar 2018
Love this place. Always helpful and they do a great job. Thanks Lily and Kenny!
Amber Orgain
5 Feb 2018
I visit Natural nails EVERY 2 weeks! I receive compliments on my nails daily! Best place in town! If you have never been her you MUST Try them!
Savannah Killian
29 Jan 2018
Normally I’m not the one for reviews I was in search of a place to go short notice because my nail lady is on vacation, after so many recommendations I went here but after 2 hours spent on my nails I ...
Normally I’m not the one for reviews I was in search of a place to go short notice because my nail lady is on vacation, after so many recommendations I went here but after 2 hours spent on my nails I left and they look horrible, the side of my pinky nail was sliced open as well as the skin under my nail. I asked for coffin shape and by the time she was on my 2nd hand the tech next to her said it would be $5 extra for shaping, she asked if that was still okay and I said “well you’ve already done one hand so its to late now?” I asked how often they sanitized their equipment after the 2nd time I was cut and to my surprise no answer was given. The nail tech applied what I’m assuming was liquid bandaid without my consent. She had to try and fix several nails because they weren’t drying properly and honestly I think that messed them up even more. My nails look rough they don’t have the smooth finish I’ve always had walking out anywhere I’ve gone. When I went to cash out I asked if there was a discount they could offer since this was one of the worst experiences I’ve had in a long time. Showed her the cuts and my nails, the lady said she would take off the $5 charge for shaping, you know the one I was unaware of when she began and that was it. So needless to say I’m pretty unhappy and I’ll never cheat on my nail technician again. As a licensed cosmetologist for 7 Years I’m pretty disappointed in how the situation was handled, sanitation as well as customer service. Won’t be returning to this salon or recommending to anyone.
Lashell Walker
11 Nov 2017
Absolutely loved my nails they did an amazing job. Very kind. Easy to talk to and understand. I would highly recommend. I will be going back soon
Michelle Lueck
25 Jul 2017
I have been going here for years and Kenny always does a fabulous job on my toes, and the dipping is the best! Thank you Kenny and Lily for years of wonderful service and for doing the #2 on my toes!!...
I have been going here for years and Kenny always does a fabulous job on my toes, and the dipping is the best! Thank you Kenny and Lily for years of wonderful service and for doing the #2 on my toes!! Beautiful salon and friendly staff!
Michelle
Courtney Yoder
14 Apr 2017
Every time I have been to Natural Nails, I am always very impressed with the quality service I receive and the timeliness of them getting me in. Kenny Le does a quality job every time and my shellac l...
Every time I have been to Natural Nails, I am always very impressed with the quality service I receive and the timeliness of them getting me in. Kenny Le does a quality job every time and my shellac lasts such a long time. I appreciate the care and time they dedicate to their customers.
Kayla Richey
14 Feb 2017
Be prepared to wait a couple of hours, but they do great work and I've never left disappointed
Gabby Delgado
2 Jan 2017
I live in Lubbock but was here all summer and am a little picky about where I get my nails done. Several people recommended this place in the summer, and I went quite a few times and never had a bad e...
I live in Lubbock but was here all summer and am a little picky about where I get my nails done. Several people recommended this place in the summer, and I went quite a few times and never had a bad experience! Very friendly staff, and the prices are well worth the work! I love this place.
Linz G.
28 Dec 2016
I have been to a lot of nail salons due to a lot of travel and I will always make sure I return home for my nail appointments at Natural Nails. They are seriously the best I've ever been to. Take in a...
I have been to a lot of nail salons due to a lot of travel and I will always make sure I return home for my nail appointments at Natural Nails. They are seriously the best I've ever been to. Take in any design and it will exceed your expectations! Kenny & Lily are great but I honestly will sit down with anybody and I've never been dissatisfied! Great customer service, never had to wait! 5 stars all the way!
Jodi Anderson
21 Dec 2016
Had an amazing experience! Will continue to use them for my nails and toes. Lilly did an amazing job
Belinda C.
23 Sep 2016
I had been discriminated against at this nail shop, we walked tgere was no 1 waiting, 2 white women walked in and the owner said we to wait until they did the white peoole 1st, then they hikes up the ...
I had been discriminated against at this nail shop, we walked tgere was no 1 waiting, 2 white women walked in and the owner said we to wait until they did the white peoole 1st, then they hikes up the price to 60.00 for a pedicure. They wanted us to leave so every question we had they answered with difficulty. Its really sad that racism still exist.. Its a horrible experience also.
Laura T.
6 Feb 2016
I came here on my lunch and was seated right away. I got an acrylic fill with Shellac paint with a different color on my ring fingers for $35. David did a great job and in a good amount of time. I wil...
I came here on my lunch and was seated right away. I got an acrylic fill with Shellac paint with a different color on my ring fingers for $35. David did a great job and in a good amount of time. I will definitely be going back.
Erika F.
25 Sep 2015
My sister and I were visiting Abilene and tried two different places before landing here. The first place was booked and the second wouldn't let us sit together because my sister didn't want a pedicur...
My sister and I were visiting Abilene and tried two different places before landing here. The first place was booked and the second wouldn't let us sit together because my sister didn't want a pedicure. Thankfully the staff at Natural Nails were accommodating and didn't complain when we asked to sit together. They did a great job on our nails too! We are thankful for their customer service today!
Kelly S.
9 Jul 2014
Meh, this place was just ok, nothing special. I walked in without an appointment during a weekday afternoon. Waited about 10 minutes for a tech. Color selection wasn't great and lots of the bottles lo...
Meh, this place was just ok, nothing special. I walked in without an appointment during a weekday afternoon. Waited about 10 minutes for a tech. Color selection wasn't great and lots of the bottles looked like they were pretty well used up. Had trouble getting the caps off. Had a basic manicure, $15. Paint job was nice, but the hand massage was pretty pitiful. Very short and it was like the girl would've rather been anywhere else. I won't be back.
thewendyway6
30 May 2012
Excellent people who work there! They do beautiful work! I'm very picky and am pleased every visit!
Photo Gallery
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