This place is barely getting two stars from me. I called an hour ahead and made an appointment because it was a Friday afternoon, but when I got in ten minutes before the set time I was told to wait i... Read More
This place is barely getting two stars from me. I called an hour ahead and made an appointment because it was a Friday afternoon, but when I got in ten minutes before the set time I was told to wait in a chair. There were three employees total, and about four or five women in different stages of having their nails or toes done. For a Friday afternoon I was shocked that I never saw another employee come out, a few women showed up after me and only waited a few minutes before leaving because they didn't have time to wait. I guess this place would rather lose customers than get a few more people working for them.I looked around for the nail polish selection and finally found it, on a short little counter, there were three TINY racks that spun and I'm not exaggerating when I say most of the bottles were near empty, half of them were covered in old dried polish, and a lot of the colors were just plain ugly, like something a ten year old would be excited about, (ugly bright green, sparkly fluorescent oranges, etc.) I finally found two sandy beige colors and went to swatch them on two of my own nails to see how the color would look when dry. But I couldn't do this, because the caps were on so tight they would not budge!!! Finally I asked one of the women doing a pedicure if I could sit in a chair with my feet soaking in hot water if I was going to be kept waiting. She filled up the basin and I sat down. After about fifteen minutes one of the male employees was finished with a customer's nails and he came over to start my pedicure. I was thinking about getting the $32 spa pedicure but decided to test this place out and see what they offered for the regular at $20. I think you can find a lot of places will go above and beyond even with the cheap pedicures depending on where you go, this was not one of those salons...Everything was going fine and he did massage my legs with a lotion before starting on the paint job. I had my seat slid back so that my legs weren't cramped in their weird chair, I've never had this problem before and it was odd but I dealt with it. Until he took the remote for the chair and slid my seat up, my feet were still in the same position so I don't know why he did this, it wasn't making it harder for him if my legs were stretched out. So I slid it back to be more comfortable again. Then he did it AGAIN, sliding my seat forward!!! It was annoying and I sat like that for the rest of the time because I was done playing games. I showed him the two colors I wanted to try, and even HE couldn't get the caps off! He actually had to go in the back and get some kind of wrench tool to squeeze the cap while he twisted the bottle!!! He had to do this with both bottles and it took at least a minute for each of them. Once off I could smell they were mixed with acetone to prolong the use, these were OPI colors and I know how they are supposed to smell. So I was really getting pissed off because they are being super cheap with their polish collection. He painted in weird short dabs, not even strokes from the top down, I wasn't even caring at this point. Oh another thing I REALLY hated was most of the bottles of polish I looked at had their sticker pulled off of the bottom, so you couldn't even find out what the color was named! The sandy beige I picked out ended up being a beautiful color, but I won't ever be able to buy it because I don't know what the hell it's called. I went to this place based solely on the good reviews, I don't know if they were having an off day or what, but I can't recommend it. Try one of the other several nail salons in the next plaza over or the one in the Mall by Best Buy and the bookstore. Read Less