Came in for my first visit after a friends recommendation. What a lovely gem to come across! Everyone is so nice. They have consistently given me the best gel manicures I have ever had. The service is... Read More
Came in for my first visit after a friends recommendation. What a lovely gem to come across! Everyone is so nice. They have consistently given me the best gel manicures I have ever had. The service is friendly and courteous. I had a pleasant experience this time. This place is why ladies go to get pampered. Read Less
Janelle Christie-Maycock
16 Jun 2018
REPORT
I visited this salon the for the first time yesterday. I waited an hour and 10 minutes to be served. I didn't want to leave because it was a Friday and most nail salons were probably busy. So I unders... Read More
I visited this salon the for the first time yesterday. I waited an hour and 10 minutes to be served. I didn't want to leave because it was a Friday and most nail salons were probably busy. So I understood that Fridays and Saturdays are typically busy days. The lady who did my nails apologized and thanked me for waiting which as a customer is what you expect when services don't start right. She made up for it by taking care of me in a professional and kind way. I am pleased with the way my nails came out. Even though the shop was closed when she started on my nails, she took her time, I didn't feel rushed, she asked if I was satisfied with the nail shape, color, etc. Overall, they did well and I would recommend them. Read Less
Lauren Travis
13 Apr 2018
REPORT
They stripped half my nail off by not soaking the gel nail before and used a fake nail to remove it. it hurt so bad and will take 6 months to recover and regrow I didn't know any better because it was... Read More
They stripped half my nail off by not soaking the gel nail before and used a fake nail to remove it. it hurt so bad and will take 6 months to recover and regrow I didn't know any better because it was the first time I even had fake nails that the removal was the worst way you can ever do it please do not go here they are obviously not licensed Read Less
Whitney L. Nex
1 Apr 2018
REPORT
I decided to leave (I had an hour lunch break only) and try this salon. Fabulous working environment.
I soaked for about 15 minutes before my actual pedi started. My technician and me told a lot duri... Read More
I decided to leave (I had an hour lunch break only) and try this salon. Fabulous working environment.
I soaked for about 15 minutes before my actual pedi started. My technician and me told a lot during process together. SOOO CUTE. They use all high qualuty products.
WON'T go anywhere else. I'm complete utmost satisfaction with this salon. Read Less
Esther W. Nex
1 Apr 2018
REPORT
After trying so many other nail salons and pretty disappointed and I found Vip Nail Spa. Friendly environment!
The water was cold and I asked for it to be warmer …which she did right away. They spent... Read More
After trying so many other nail salons and pretty disappointed and I found Vip Nail Spa. Friendly environment!
The water was cold and I asked for it to be warmer …which she did right away. They spent the entire time working on me. VERY SWEET. They don't use the chemical for nails.
WILL never go anywhere else. And make sure me to leave with satisfied. Read Less
Alexcis Brown
20 Mar 2018
REPORT
Usually my experience is better. But earlier today I went, I had an appointment at 6:00, I was here at 5:55. I didn't get helped till well after 6:30. They close at 7, all I wanted was a gel take off ... Read More
Usually my experience is better. But earlier today I went, I had an appointment at 6:00, I was here at 5:55. I didn't get helped till well after 6:30. They close at 7, all I wanted was a gel take off and a nail repair. This is ridiculous Read Less
Laura Gaeta Moseley
3 Feb 2018
REPORT
After searching for so long the BEST nail salon in Smyrna, I saw Vip Nails. Really great service. I was seated and got quickly prompted with what I would like to drink. My technician so patient and ki... Read More
After searching for so long the BEST nail salon in Smyrna, I saw Vip Nails. Really great service. I was seated and got quickly prompted with what I would like to drink. My technician so patient and kind with me. Also, did my manis are so well! It's smells so clean and cozy. Overall, extremely satisfied! I will definitely be making this my new nail home. Read Less
Amber Morton
13 Nov 2017
REPORT
I really liked this place. I got a fill and it was super affordable only $17. The woman who did my nails was very nice and did an amazing job she even fixed the mistakes of the last lady who did my na... Read More
I really liked this place. I got a fill and it was super affordable only $17. The woman who did my nails was very nice and did an amazing job she even fixed the mistakes of the last lady who did my nails at a different salon. She made my nails look perfect and she made sure they were nice. They offered me a drink and I got a full sized bottled water. They had a ton of polish to choose from. Would absolutely go again!
Now here are a few reasons I didn't give them 5 stars: I did have to wait quite a while and while they did apologize for the wait I would say don't go if you don't have a lot of time. Luckily I had all day:) and they may have just been understaffed today. Also the shop was nice but a bit dirty. Everything had a light dusting of nail shaving all over it.
Overall I am happy with me nails and will for sure go again:) Read Less
Toni Dickens
20 Jul 2017
REPORT
My friend I work with at the hospital gave me a coupon for his location and I drove from where I live in Nashville to Smyrna to check it out and I was overwelmed with the professionalism and will driv... Read More
My friend I work with at the hospital gave me a coupon for his location and I drove from where I live in Nashville to Smyrna to check it out and I was overwelmed with the professionalism and will drive back every time. I had Tiffany as my tech and she was amazing. I got a premium pedi, mani and waxing. It was a wonderful relaxing experience. Great relaxing music and just an all around great experience. The staff was so so friendly and appeasing. 5 stars across the board!! Read Less
Jasmin Moore
25 Jun 2017
REPORT
Always supper crowded. Best to make an appointment when you want to go. They take good care of you while you are there though
Jessica Dean
22 May 2017
REPORT
Not friendly and was rushed the whole time. It was expensive for the work done and the crapy design I paid for. I will not be returning!
Rebekah S.
5 May 2017
REPORT
Beyond satisfied with my nails!!! Ask for Linda ... she's FANTASTIC!!!! I called a day earlier to schedule an appt with Linda for nails & Anna did my eyebrows. Service was prompt, staff were attentive... Read More
Beyond satisfied with my nails!!! Ask for Linda ... she's FANTASTIC!!!! I called a day earlier to schedule an appt with Linda for nails & Anna did my eyebrows. Service was prompt, staff were attentive, and the salon is very clean! Read Less
D Matthews
16 Apr 2017
REPORT
I visited this place for the first time today to get a pedicure. The shop was nicely designed. My nail tech wasn't friendly/conversational at all. My service seem rushed. Everyone else was asked if th... Read More
I visited this place for the first time today to get a pedicure. The shop was nicely designed. My nail tech wasn't friendly/conversational at all. My service seem rushed. Everyone else was asked if they wanted something to drink except me and I was very offended. I paid for the $35 pedicure but it wasn't worth it. I won't be back there. Read Less
Nichole B
30 Mar 2017
REPORT
My nail tech was not personable. You could barely understand her when she spoke and was not very interactive. She immediately tried to up sale, and when I declined she rolled her eyes. As a result she... Read More
My nail tech was not personable. You could barely understand her when she spoke and was not very interactive. She immediately tried to up sale, and when I declined she rolled her eyes. As a result she half did the package I asked for.
My feet are still rough and my callus was not attended to.
My wife's pedicure turned out the same. $60 down the drain.Read Less
Kaitlyn T.
30 Nov 2016
REPORT
Went in for a couples mani pedi, I wish I would have went ANYWHERE else. The women who did my nails was very pushy and kept trying to up sell everything and wouldn't take no for an answer. I wanted re... Read More
Went in for a couples mani pedi, I wish I would have went ANYWHERE else. The women who did my nails was very pushy and kept trying to up sell everything and wouldn't take no for an answer. I wanted regular polish and she pretty much told me no we're doing gel. When she went to hand me my wine I went to grab it and she shook me off and put it in the cup holder instead... Ok. She kept telling me the whole time over and over "Be careful of your phone, be careful don't drop your phone". at least five times. Ok I get it I'm not going to drop my phone. All of this wasn't even what pushed me over the edge. The girl who did my boyfriends nail was dressed so inappropriately I was honestly so disgusted. She had her boobs hanging out the entire time and was wearing stripper heels. Definitely inappropriate attire for a business, especially since she was the owner. Had Christmas music blaring in my ear so loud it gave me a headache. The entire experience took forever, looked terrible in the end, was extremely over priced, and honestly ruined my entire day off. If you're going to dress like a hooker at least put "happy endings" on the sign so I know to stay away. $150 down the drain. Read Less
Lori V.
18 Apr 2016
REPORT
I'd only been to this place once before, about a year ago and had a good experience. I took my mom a few days ago and was seriously disappointed. They didn't have the air conditioning on even though i... Read More
I'd only been to this place once before, about a year ago and had a good experience. I took my mom a few days ago and was seriously disappointed. They didn't have the air conditioning on even though it was 80 degrees outside, so they propped the front door open. Wasps were flying around inside the waiting area. When they called me back, they called another woman back too--and left my mom sitting there. I thought they'd eventually bring her back but they never did. She opted to leave instead of making me wait 45 minutes while she got her pedi. When I called to tell the manager, she talked (yelled) over me and made it clear she could care less what had happened. There are waaay too many nail salons in the Nashville area to put up with this kind of nonsense. Read Less
Leslie M.
16 Feb 2016
REPORT
I've been going to VIP nails for years and there is no one in this area that can do my nails better. I get the liquid gel nails and the gel color. Anna is the best.
Cynthia H.
27 Jan 2016
REPORT
I went here for three or four visits. My first visit was great - it was a gentleman who handled my pedicure. After that, one particular woman on a Saturday, was on her cell phone the ENTIRE 30 minut... Read More
I went here for three or four visits. My first visit was great - it was a gentleman who handled my pedicure. After that, one particular woman on a Saturday, was on her cell phone the ENTIRE 30 minutes of my pedicure. The time following that, it was a painful experience. Not into having my blood drawn during a pedicure. I really should have called to let the owner know, as I'm sure business is down based on my experiences there. These visits took place summer of 2015 by the way. It would be nice if the employees had a better command of the English language since they're dealing with English speaking clients for the most part, but that seems difficult to find in my experience, when dealing with nail salons. No one ever offered me wine! I would have jumped on that and it might have dulled the pain of the pedicure. Read Less
Tiffini D.
11 Jan 2016
REPORT
Huge language barrier. Didn't even know how to do a faded French with sparkles. Gel polish was WAY too thick. Selection of gel polishes not great. Had kid running around, didn't offer beverage. There ... Read More
Huge language barrier. Didn't even know how to do a faded French with sparkles. Gel polish was WAY too thick. Selection of gel polishes not great. Had kid running around, didn't offer beverage. There are much better places (hopefully)!!! Read Less
Bry T.
30 Dec 2015
REPORT
Nails were cute but the prices were ridiculous! My mother and I together were 76 dollars. I know nails can be pricy but compared to the other places that I've been to,this was way too much. First off ... Read More
Nails were cute but the prices were ridiculous! My mother and I together were 76 dollars. I know nails can be pricy but compared to the other places that I've been to,this was way too much. First off the lady was extremely rude to my mother and cut her cuticles without even asking her and decided to charge her for that (10 dollars more) then the guy that was doing my nails I showed him a picture of what I wanted my nail shape to look like. He charged me 10 dollars more for that. Then we saw everybody getting chips and wine so my mother asked for a glass and the lady told her no only for appointments but as I looked around I overheard one of the girls asking someone who just walked in without an appointment (someone they knew) and gave them a glass of wine. They were extremely rude and just too pricy. Read Less
Jordan C.
18 Dec 2015
REPORT
Decided to give this place a try since my friend and I were in the area and really needed our nails done. My friend wanted acrylic with a Santa'a hat design. She even had a picture. The end result loo... Read More
Decided to give this place a try since my friend and I were in the area and really needed our nails done. My friend wanted acrylic with a Santa'a hat design. She even had a picture. The end result looks like a monster/pac man.. I got a simple acrylic with gel polish. The lady messed up so many times I was left with nubs that are shorter than my real nails.. For my nails, full set plus gel polish $55. Her nails, full set, gel polish, monster Santa hat $60. I've never written a bad review.. But all of the pics of fantastic nails is the ONLY reason I gave this place a chance. So, here's our nail pics Read Less
Shana G.
15 Nov 2015
REPORT
Even though VIP, has changed ownership /management, it's still a great place for mani/pedi/wax.Vie, has the hands of an angel. Everyone is very good at what they do and very nice...
Angie J.
24 Oct 2015
REPORT
I waited a little over an hour for my pedicure, but I didn't have an appointment. The man who did the pedicure didn't quite get my toenails smooth. He also did a bit of a rough paint job. I would cons... Read More
I waited a little over an hour for my pedicure, but I didn't have an appointment. The man who did the pedicure didn't quite get my toenails smooth. He also did a bit of a rough paint job. I would consider going back if I had an appointment with one of the ladies. Read Less
Sheree K.
21 Sep 2015
REPORT
I finally found a nail salon I can go back to! Anna was great! My eyebrows look great...nails and toes look good, relaxing and #worthit pricing.
Renee C.
29 Aug 2015
REPORT
I love this nail salon. It does not have a chemical smells and the staff is so nice and funny.
Karen L.
15 Aug 2015
REPORT
I been going here about a year. Great service and prices! They will treat you to wine too which is a plus. I have seen some negative reviews when I first came here, but it's has changed management,... Read More
I been going here about a year. Great service and prices! They will treat you to wine too which is a plus. I have seen some negative reviews when I first came here, but it's has changed management, nothing but nice things to say... Give them a tryI have had acrylics and the gel both fabulous. Pedicures are amazing...Great hours Read Less
Christina W.
3 Aug 2015
REPORT
These ladies are GREAT. Affordable prices. They serve wine, water or whatever during your service. Make sure to ask! They are pretty much always busy...so make a reservation or come on an off time (w... Read More
These ladies are GREAT. Affordable prices. They serve wine, water or whatever during your service. Make sure to ask! They are pretty much always busy...so make a reservation or come on an off time (which they can still be busy). If you are happy with your services, leave a tip! These hard working ladies deserve it. Basic pedi for $25 (which doesn't feel basic for me at all). Great location - I'm here all the time for my acrylics, ha. They do gel, waxing and other services too. Make sure to stop in! Read Less
Kim T.
21 Jul 2015
REPORT
I am thrilled with the new owner at VIP Nails in Smyrna. Very kind, considerate, and not to mention always making sure I'm satisfied before leaving. I'm not one to remember names but must say I know ... Read More
I am thrilled with the new owner at VIP Nails in Smyrna. Very kind, considerate, and not to mention always making sure I'm satisfied before leaving. I'm not one to remember names but must say I know everyone's that work here due to the great impression they have left, if you haven't tried please go see for yourself and enjoy. Read Less
Jennifer P.
25 Apr 2015
REPORT
This is one of just a few salons that can pull off a perfect French manicure. I've had several techs give me a great French mani at this place, whereas almost everywhere else I've been around Nashvill... Read More
This is one of just a few salons that can pull off a perfect French manicure. I've had several techs give me a great French mani at this place, whereas almost everywhere else I've been around Nashville, I've been a little displeased. I'm a perfectionist, so details matter, and the ladies at VIP understand that They've also got a frequent user card, which I think is a great idea. Read Less
Kelsey S.
28 Jul 2014
REPORT
I came here with my bridal party last Thursday. When we walked in we were all greeted, and asked what we would like. 4 pedicures, and 3 no chip manicures. There were 3 nail techs working, seeing as it... Read More
I came here with my bridal party last Thursday. When we walked in we were all greeted, and asked what we would like. 4 pedicures, and 3 no chip manicures. There were 3 nail techs working, seeing as it was a Thursday morning, that seemed like the norm. As 2 of the nail techs were starting our pedicures everything seemed to be going well. My matron of honor and I were done first, so one nail tech started on her first. As I was waiting, my friend asked if she could please fix one of her nails as it was rough and needed to be filed. The nail techs response was, "I'm not done!" Ok, no big deal. Everyone else was finishing up their manicures, until one of my bridesmaids was left. The last bridesmaid wasn't happy with her nails so she decided to tell the same nail tech who shouted earlier. This woman was so rude! She screamed at my friend saying the only reason her nails were messed up was because of the lotion they use during the manicure. If that's the case then why put it on? I can't believe how unprofessional this woman was. My friend almost left in tears! Read Less
David B.
5 Sep 2013
REPORT
Cleanest nail spa I've been to. Excellent customer service. Definitely recommend to all!
Came in for my first visit after a friends recommendation. What a lovely gem to come across! Everyone is so nice. They have consistently given me the best gel manicures I have ever had. The service is... Read More
Came in for my first visit after a friends recommendation. What a lovely gem to come across! Everyone is so nice. They have consistently given me the best gel manicures I have ever had. The service is friendly and courteous. I had a pleasant experience this time. This place is why ladies go to get pampered. Read Less
Janelle Christie-Maycock
16 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I visited this salon the for the first time yesterday. I waited an hour and 10 minutes to be served. I didn't want to leave because it was a Friday and most nail salons were probably busy. So I unders... Read More
I visited this salon the for the first time yesterday. I waited an hour and 10 minutes to be served. I didn't want to leave because it was a Friday and most nail salons were probably busy. So I understood that Fridays and Saturdays are typically busy days. The lady who did my nails apologized and thanked me for waiting which as a customer is what you expect when services don't start right. She made up for it by taking care of me in a professional and kind way. I am pleased with the way my nails came out. Even though the shop was closed when she started on my nails, she took her time, I didn't feel rushed, she asked if I was satisfied with the nail shape, color, etc. Overall, they did well and I would recommend them. Read Less
Lauren Travis
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
They stripped half my nail off by not soaking the gel nail before and used a fake nail to remove it. it hurt so bad and will take 6 months to recover and regrow I didn't know any better because it was... Read More
They stripped half my nail off by not soaking the gel nail before and used a fake nail to remove it. it hurt so bad and will take 6 months to recover and regrow I didn't know any better because it was the first time I even had fake nails that the removal was the worst way you can ever do it please do not go here they are obviously not licensed Read Less
Whitney L. Nex
1 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I decided to leave (I had an hour lunch break only) and try this salon. Fabulous working environment.
I soaked for about 15 minutes before my actual pedi started. My technician and me told a lot duri... Read More
I decided to leave (I had an hour lunch break only) and try this salon. Fabulous working environment.
I soaked for about 15 minutes before my actual pedi started. My technician and me told a lot during process together. SOOO CUTE. They use all high qualuty products.
WON'T go anywhere else. I'm complete utmost satisfaction with this salon. Read Less
Esther W. Nex
1 Apr 2018
REPORT
☆☆☆☆☆
REPORT
After trying so many other nail salons and pretty disappointed and I found Vip Nail Spa. Friendly environment!
The water was cold and I asked for it to be warmer …which she did right away. They spent... Read More
After trying so many other nail salons and pretty disappointed and I found Vip Nail Spa. Friendly environment!
The water was cold and I asked for it to be warmer …which she did right away. They spent the entire time working on me. VERY SWEET. They don't use the chemical for nails.
WILL never go anywhere else. And make sure me to leave with satisfied. Read Less
Alexcis Brown
20 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Usually my experience is better. But earlier today I went, I had an appointment at 6:00, I was here at 5:55. I didn't get helped till well after 6:30. They close at 7, all I wanted was a gel take off ... Read More
Usually my experience is better. But earlier today I went, I had an appointment at 6:00, I was here at 5:55. I didn't get helped till well after 6:30. They close at 7, all I wanted was a gel take off and a nail repair. This is ridiculous Read Less
Laura Gaeta Moseley
3 Feb 2018
REPORT
☆☆☆☆☆
REPORT
After searching for so long the BEST nail salon in Smyrna, I saw Vip Nails. Really great service. I was seated and got quickly prompted with what I would like to drink. My technician so patient and ki... Read More
After searching for so long the BEST nail salon in Smyrna, I saw Vip Nails. Really great service. I was seated and got quickly prompted with what I would like to drink. My technician so patient and kind with me. Also, did my manis are so well! It's smells so clean and cozy. Overall, extremely satisfied! I will definitely be making this my new nail home. Read Less
Amber Morton
13 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I really liked this place. I got a fill and it was super affordable only $17. The woman who did my nails was very nice and did an amazing job she even fixed the mistakes of the last lady who did my na... Read More
I really liked this place. I got a fill and it was super affordable only $17. The woman who did my nails was very nice and did an amazing job she even fixed the mistakes of the last lady who did my nails at a different salon. She made my nails look perfect and she made sure they were nice. They offered me a drink and I got a full sized bottled water. They had a ton of polish to choose from. Would absolutely go again!
Now here are a few reasons I didn't give them 5 stars: I did have to wait quite a while and while they did apologize for the wait I would say don't go if you don't have a lot of time. Luckily I had all day:) and they may have just been understaffed today. Also the shop was nice but a bit dirty. Everything had a light dusting of nail shaving all over it.
Overall I am happy with me nails and will for sure go again:) Read Less
Toni Dickens
20 Jul 2017
REPORT
☆☆☆☆☆
REPORT
My friend I work with at the hospital gave me a coupon for his location and I drove from where I live in Nashville to Smyrna to check it out and I was overwelmed with the professionalism and will driv... Read More
My friend I work with at the hospital gave me a coupon for his location and I drove from where I live in Nashville to Smyrna to check it out and I was overwelmed with the professionalism and will drive back every time. I had Tiffany as my tech and she was amazing. I got a premium pedi, mani and waxing. It was a wonderful relaxing experience. Great relaxing music and just an all around great experience. The staff was so so friendly and appeasing. 5 stars across the board!! Read Less
Jasmin Moore
25 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Always supper crowded. Best to make an appointment when you want to go. They take good care of you while you are there though
Jessica Dean
22 May 2017
REPORT
☆☆☆☆☆
REPORT
Not friendly and was rushed the whole time. It was expensive for the work done and the crapy design I paid for. I will not be returning!
Rebekah S.
5 May 2017
REPORT
☆☆☆☆☆
REPORT
Beyond satisfied with my nails!!! Ask for Linda ... she's FANTASTIC!!!! I called a day earlier to schedule an appt with Linda for nails & Anna did my eyebrows. Service was prompt, staff were attentive... Read More
Beyond satisfied with my nails!!! Ask for Linda ... she's FANTASTIC!!!! I called a day earlier to schedule an appt with Linda for nails & Anna did my eyebrows. Service was prompt, staff were attentive, and the salon is very clean! Read Less
D Matthews
16 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I visited this place for the first time today to get a pedicure. The shop was nicely designed. My nail tech wasn't friendly/conversational at all. My service seem rushed. Everyone else was asked if th... Read More
I visited this place for the first time today to get a pedicure. The shop was nicely designed. My nail tech wasn't friendly/conversational at all. My service seem rushed. Everyone else was asked if they wanted something to drink except me and I was very offended. I paid for the $35 pedicure but it wasn't worth it. I won't be back there. Read Less
Nichole B
30 Mar 2017
REPORT
☆☆☆☆☆
REPORT
My nail tech was not personable. You could barely understand her when she spoke and was not very interactive. She immediately tried to up sale, and when I declined she rolled her eyes. As a result she... Read More
My nail tech was not personable. You could barely understand her when she spoke and was not very interactive. She immediately tried to up sale, and when I declined she rolled her eyes. As a result she half did the package I asked for.
My feet are still rough and my callus was not attended to.
My wife's pedicure turned out the same. $60 down the drain.Read Less
Kaitlyn T.
30 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Went in for a couples mani pedi, I wish I would have went ANYWHERE else. The women who did my nails was very pushy and kept trying to up sell everything and wouldn't take no for an answer. I wanted re... Read More
Went in for a couples mani pedi, I wish I would have went ANYWHERE else. The women who did my nails was very pushy and kept trying to up sell everything and wouldn't take no for an answer. I wanted regular polish and she pretty much told me no we're doing gel. When she went to hand me my wine I went to grab it and she shook me off and put it in the cup holder instead... Ok. She kept telling me the whole time over and over "Be careful of your phone, be careful don't drop your phone". at least five times. Ok I get it I'm not going to drop my phone. All of this wasn't even what pushed me over the edge. The girl who did my boyfriends nail was dressed so inappropriately I was honestly so disgusted. She had her boobs hanging out the entire time and was wearing stripper heels. Definitely inappropriate attire for a business, especially since she was the owner. Had Christmas music blaring in my ear so loud it gave me a headache. The entire experience took forever, looked terrible in the end, was extremely over priced, and honestly ruined my entire day off. If you're going to dress like a hooker at least put "happy endings" on the sign so I know to stay away. $150 down the drain. Read Less
Lori V.
18 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I'd only been to this place once before, about a year ago and had a good experience. I took my mom a few days ago and was seriously disappointed. They didn't have the air conditioning on even though i... Read More
I'd only been to this place once before, about a year ago and had a good experience. I took my mom a few days ago and was seriously disappointed. They didn't have the air conditioning on even though it was 80 degrees outside, so they propped the front door open. Wasps were flying around inside the waiting area. When they called me back, they called another woman back too--and left my mom sitting there. I thought they'd eventually bring her back but they never did. She opted to leave instead of making me wait 45 minutes while she got her pedi. When I called to tell the manager, she talked (yelled) over me and made it clear she could care less what had happened. There are waaay too many nail salons in the Nashville area to put up with this kind of nonsense. Read Less
Leslie M.
16 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I've been going to VIP nails for years and there is no one in this area that can do my nails better. I get the liquid gel nails and the gel color. Anna is the best.
Cynthia H.
27 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I went here for three or four visits. My first visit was great - it was a gentleman who handled my pedicure. After that, one particular woman on a Saturday, was on her cell phone the ENTIRE 30 minut... Read More
I went here for three or four visits. My first visit was great - it was a gentleman who handled my pedicure. After that, one particular woman on a Saturday, was on her cell phone the ENTIRE 30 minutes of my pedicure. The time following that, it was a painful experience. Not into having my blood drawn during a pedicure. I really should have called to let the owner know, as I'm sure business is down based on my experiences there. These visits took place summer of 2015 by the way. It would be nice if the employees had a better command of the English language since they're dealing with English speaking clients for the most part, but that seems difficult to find in my experience, when dealing with nail salons. No one ever offered me wine! I would have jumped on that and it might have dulled the pain of the pedicure. Read Less
Tiffini D.
11 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Huge language barrier. Didn't even know how to do a faded French with sparkles. Gel polish was WAY too thick. Selection of gel polishes not great. Had kid running around, didn't offer beverage. There ... Read More
Huge language barrier. Didn't even know how to do a faded French with sparkles. Gel polish was WAY too thick. Selection of gel polishes not great. Had kid running around, didn't offer beverage. There are much better places (hopefully)!!! Read Less
Bry T.
30 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Nails were cute but the prices were ridiculous! My mother and I together were 76 dollars. I know nails can be pricy but compared to the other places that I've been to,this was way too much. First off ... Read More
Nails were cute but the prices were ridiculous! My mother and I together were 76 dollars. I know nails can be pricy but compared to the other places that I've been to,this was way too much. First off the lady was extremely rude to my mother and cut her cuticles without even asking her and decided to charge her for that (10 dollars more) then the guy that was doing my nails I showed him a picture of what I wanted my nail shape to look like. He charged me 10 dollars more for that. Then we saw everybody getting chips and wine so my mother asked for a glass and the lady told her no only for appointments but as I looked around I overheard one of the girls asking someone who just walked in without an appointment (someone they knew) and gave them a glass of wine. They were extremely rude and just too pricy. Read Less
Jordan C.
18 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Decided to give this place a try since my friend and I were in the area and really needed our nails done. My friend wanted acrylic with a Santa'a hat design. She even had a picture. The end result loo... Read More
Decided to give this place a try since my friend and I were in the area and really needed our nails done. My friend wanted acrylic with a Santa'a hat design. She even had a picture. The end result looks like a monster/pac man.. I got a simple acrylic with gel polish. The lady messed up so many times I was left with nubs that are shorter than my real nails.. For my nails, full set plus gel polish $55. Her nails, full set, gel polish, monster Santa hat $60. I've never written a bad review.. But all of the pics of fantastic nails is the ONLY reason I gave this place a chance. So, here's our nail pics Read Less
Shana G.
15 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Even though VIP, has changed ownership /management, it's still a great place for mani/pedi/wax.Vie, has the hands of an angel. Everyone is very good at what they do and very nice...
Angie J.
24 Oct 2015
REPORT
☆☆☆☆☆
REPORT
I waited a little over an hour for my pedicure, but I didn't have an appointment. The man who did the pedicure didn't quite get my toenails smooth. He also did a bit of a rough paint job. I would cons... Read More
I waited a little over an hour for my pedicure, but I didn't have an appointment. The man who did the pedicure didn't quite get my toenails smooth. He also did a bit of a rough paint job. I would consider going back if I had an appointment with one of the ladies. Read Less
Sheree K.
21 Sep 2015
REPORT
☆☆☆☆☆
REPORT
I finally found a nail salon I can go back to! Anna was great! My eyebrows look great...nails and toes look good, relaxing and #worthit pricing.
Renee C.
29 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I love this nail salon. It does not have a chemical smells and the staff is so nice and funny.
Karen L.
15 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I been going here about a year. Great service and prices! They will treat you to wine too which is a plus. I have seen some negative reviews when I first came here, but it's has changed management,... Read More
I been going here about a year. Great service and prices! They will treat you to wine too which is a plus. I have seen some negative reviews when I first came here, but it's has changed management, nothing but nice things to say... Give them a tryI have had acrylics and the gel both fabulous. Pedicures are amazing...Great hours Read Less
Christina W.
3 Aug 2015
REPORT
☆☆☆☆☆
REPORT
These ladies are GREAT. Affordable prices. They serve wine, water or whatever during your service. Make sure to ask! They are pretty much always busy...so make a reservation or come on an off time (w... Read More
These ladies are GREAT. Affordable prices. They serve wine, water or whatever during your service. Make sure to ask! They are pretty much always busy...so make a reservation or come on an off time (which they can still be busy). If you are happy with your services, leave a tip! These hard working ladies deserve it. Basic pedi for $25 (which doesn't feel basic for me at all). Great location - I'm here all the time for my acrylics, ha. They do gel, waxing and other services too. Make sure to stop in! Read Less
Kim T.
21 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I am thrilled with the new owner at VIP Nails in Smyrna. Very kind, considerate, and not to mention always making sure I'm satisfied before leaving. I'm not one to remember names but must say I know ... Read More
I am thrilled with the new owner at VIP Nails in Smyrna. Very kind, considerate, and not to mention always making sure I'm satisfied before leaving. I'm not one to remember names but must say I know everyone's that work here due to the great impression they have left, if you haven't tried please go see for yourself and enjoy. Read Less
Jennifer P.
25 Apr 2015
REPORT
☆☆☆☆☆
REPORT
This is one of just a few salons that can pull off a perfect French manicure. I've had several techs give me a great French mani at this place, whereas almost everywhere else I've been around Nashvill... Read More
This is one of just a few salons that can pull off a perfect French manicure. I've had several techs give me a great French mani at this place, whereas almost everywhere else I've been around Nashville, I've been a little displeased. I'm a perfectionist, so details matter, and the ladies at VIP understand that They've also got a frequent user card, which I think is a great idea. Read Less
Kelsey S.
28 Jul 2014
REPORT
☆☆☆☆☆
REPORT
I came here with my bridal party last Thursday. When we walked in we were all greeted, and asked what we would like. 4 pedicures, and 3 no chip manicures. There were 3 nail techs working, seeing as it... Read More
I came here with my bridal party last Thursday. When we walked in we were all greeted, and asked what we would like. 4 pedicures, and 3 no chip manicures. There were 3 nail techs working, seeing as it was a Thursday morning, that seemed like the norm. As 2 of the nail techs were starting our pedicures everything seemed to be going well. My matron of honor and I were done first, so one nail tech started on her first. As I was waiting, my friend asked if she could please fix one of her nails as it was rough and needed to be filed. The nail techs response was, "I'm not done!" Ok, no big deal. Everyone else was finishing up their manicures, until one of my bridesmaids was left. The last bridesmaid wasn't happy with her nails so she decided to tell the same nail tech who shouted earlier. This woman was so rude! She screamed at my friend saying the only reason her nails were messed up was because of the lotion they use during the manicure. If that's the case then why put it on? I can't believe how unprofessional this woman was. My friend almost left in tears! Read Less
David B.
5 Sep 2013
REPORT
☆☆☆☆☆
REPORT
Cleanest nail spa I've been to. Excellent customer service. Definitely recommend to all!