I went in on 5/15/18 to have my nails dipped with out the manicure service and was charged $60 including a $5 tip. I believe the gal that actually did my nails is the younger sister of the owner or ... Read More
I went in on 5/15/18 to have my nails dipped with out the manicure service and was charged $60 including a $5 tip. I believe the gal that actually did my nails is the younger sister of the owner or manager. She had obviously just woken up from a nap, and after they yelled her name for a few minutes she begrudgingly shuffles out out to do my nails. She was pleasant initially. I politely pointed out when I noticed that the dip color I picked out was NOT the color she was putting on to my nails, and yet even though I told her this, she seemed to keep going. I began looking around for help....The owner then came over and they seemed to bicker back and forth while she began annoyingly cutting off all the nails she glued on and already dipped....I asked her what she was doing? She mumbled something about how she can't read their jar #'s etc. etc. and was obviously very irritated because of it and was acting like she was being put out... when I'm the one having to deal with it..she had no regard to what a pain it was for me...and I mean literally... not only because of the time this was now going to take, but because she became rough and was burning my cuticles from the friction and force she was applying trying to file my nails off.
Hey, I totally understand mistakes happen, I was being very nice about all of this, and hey by the way this wasn't my fault.... and yet that was the reaction and the treatment I was getting from sleepy grouchy pants who was doing my nails. Probably would've been good practice to NOT charge a customer FULL price after messing up so bad, resulting in this taking twice as long now.. for a dip... especially the sloppy, painful one I was receiving. Sleepy girl said at the very end thank you for your patience, and it will be $55. I was in a good mood at the time because I was FINALLY getting out of there to go home, and was excited to be leaving in the morning on a short trip.
Dips should last 3-4 weeks. After only a week, I already had 2 broken nails ... overall they were just very poorly done.
I quickly returned to have the two broken nails fixed, and again I believe she is the owner or manager lady this time calls over this very young girl she looked 16 and she was wearing bright red wet lip gloss, she could barley remove her eyes from her cell phone. This girl never bothered to say a single word to me, no hello, how are you...she was too busy smirking and making comments to the guy next to her about my crooked little pinky. She was clearly holding my pinky showing it to him.....and he smirked and laughed and this went on for about 5 minutes....and she was raising her voice, and eyebrows, and laughing while staring and holding my pinky again. They were looking over at my pinky, then her... it was so AWKWARD, rude and with no regard to how I felt while they were obviously having fun at my expense as if I didn't exist. I just watched this go on for a bit in awe. I was waiting for her to whip out her phone and start taking selfie pics with holding up my pinky finger...this was like a bad SNL skit....so weird! Thankfully and I mean THANKFULLY she scrammed to go sit back at one of the the pedi lounge chairs, to play with her phone, apply another 4 layers of red lip gloss, and text her friends about the lady she had to work on with a crooked pinky...this was amusing stuff to this one. Then I had another lady named Tina or Tammy who then took over, she was very sweet, did the repairs fast, and wasn't half asleep, nor insulting me... She did a nice job I tipped her $5 bucks and they didn't try to charge me for the repairs.
My money, AND my little crooked pinky :-) will never return to this establishment. YUCK... Shelling out $60 bucks for bad nails, and then to be treated rudely while getting insulted simultaneously is not the way this gal rolls. Read Less