If all of Bruce's employees treated customers the way he does, this place would be OUT OF BUSINESS. I was treated so rudely by Bruce, the owner, from the moment my sister and I came in for our appoint... Read More
If all of Bruce's employees treated customers the way he does, this place would be OUT OF BUSINESS. I was treated so rudely by Bruce, the owner, from the moment my sister and I came in for our appointment. I thought it was perhaps because they were busy, but even so, customers should never be treated rudely just for being there. I mean, do you even want my money or my business? My sister is a long-time regular customer, and I was just in town for a few days for work. I was j...ust left standing there as other customers were escortedo sit down at various stations, and after several minutes, he had me sit down at a station, as he would be the one doing my nails. Throughout the duration of my appointment, he stopped working on my nails with each of the 20-30 phonecalls he answered, coordinating multiple walk-in customers, taking several payments, and clicking around on the computer to create appointments. The entire time not one word was said to me. When I asked if he was short staffed today, he quickly looked up at me with a disgusted look on his face, and said, "No." Not another word. No apology, nothing. What is sort of tragic about this whole experience was that my nails look absolutely perfect, and I debated how many stars this review should have because my nails look so utterly gorgeous. But because I felt so completely stressed and annoyed and uneasy during my entire experience there, I cannot possibly give them more than 1 measly little star. On top of that, it was one of the more expensive SNS manicures I've had, at $50. Bummer, because I am in town on business regularly, and now I'm conflicted because my nails look so darn good but the experience was awful. See More Read Less