This was a horrible experience!! My friend and I scheduled an appointment several days prior and when we arrived the owner seemed surprised that there was a reservation. No one was available and we sat and waited for 30 minutes. When we tried to ask questions and get help with our selection's the owner was very rude and I offered no assistance. We asked to be seated next to each other and the owner seemed irritated by this but said we could sit next to each other while we get... our nails done. They started with my friend and when it was my turn they move me to another table. There where 2 other girls in this salon sitting at a table together getting their nails done but that wasn't an option for us. Don't have your salon set up for 2 people to sit at the same table if you're going to be nasty about it. When it was time for us to get our pedicures they rushed through the entire process because it was time for them to close, even though it wasn't our fault the appointment ran over and you took the reservation. The massage chairs didn't work. I was super unhappy with my nails but terrified to say anything because of how unpleasant our interaction with the owner was. We both felt like an inconvenience the entire time. This is not a comfortable or welcoming place. See More Read Less

Decided to get my nails done today...walked into Lux Nail Bar, showed them a picture of what I wanted and asked if they could do it. The manager told me yes, so I sat down and the lady started. When all was said and done I was very upset because it looked nothing like the picture and the heart was some weird object. The manager could I tell I wasn’t satisfied so he told me to sit back down and had another gentleman come over and fix them for me! They turned out great the second go round! Needless to say, this place has excellent customer service and goes above and beyond to make sure you are satisfied!! I’ll definitely be keeping my business there!! Read Less

So I should’ve read the reviews on here first before going to this place. It looked gorgeous on the inside and I love the concept of the place. But they have awful “nail technicians” working for them and honestly giving it a bad name. For how expensive this place is I expected WAY better. I spent my hard worked 100$ to treat myself and I winded up regretting most of what I spent. Got a signature pedicure done by Crystal, did a good simple paint job but didn’t offer me anythin...g to drink, didn’t say much to me, just seemed like she cares about getting back to her phone and also the nail technicians are timed....yes, timed. Good work can’t be rushed and we shouldn’t feel like we’re being rushed in and out of a chair when we go there to relax? Ben did my acrylic full set and it’s only been 1 week and I already want to go get a fill and get them done again. Towards the end I had slightly bumped two nails gathering my belongings after he said my nails were dry and so my two nails smudged and he had the nerve to get mad at me when he said they were dry??? So he redid those 2 & they turned out uglier than before, and when I got home I realized my nails weren’t all the same length, some longer than others and chunky looking. So overall I think this place is a flop. Not cool for you guys to be so pricey and for the work to match what we are paying for. Yet I still tipped them both 10$ when I wasn’t 100% happy. Don’t go spend your money here, beautiful place but not good work at all.... See More Read Less

That’s the second time I’ve gone. I always wait longer than expected and the work is not what it should be for the price. I love the concept and the vibe but it’s simply not worth the money or the time. Gave it two chances and won’t be back. Read Less

Pedi was good. gel mani was awful. I left with polish all over my hands. Wax under my nails. I had to wipe top coat of the tips of my fingers otherwise I would have cured it all to my skin. I have base or top coat cured to the sides of my fingers. I have never had such sloppy work done before. I will never go back. Read Less

My daughter went here yesterday to have a relaxing mani/pedi! Left w a foot wound that wouldn’t stop bleeding & a cut in her finger. The angry lady that caused the cut in her finger said it was her fault “your skin is dry!” . Upon, complaining to the manager about her horrible experience! The gal who caused her to bleed on her hand, instead of apologizing, went on an angry rant, waving her hands around & glaring at my daughter! Never going here again! Read Less

I used Yelp to set up an appointment the next day and they were quickly responsive with setting up a time. And when schedule got jammed and I had to be an hour late, they were accommodating. The people were very nice and there is a large selection of polish- I have used gel yet, but it looks like there are scads if those. Read Less

Love love love! Most relaxing nail experience I’ve ever had. I got a gel mani/pedi & a glass of wine - the best part! Staff was very friendly/kind, though they do not speak good English. Went in on a Wednesday evening at 6pm and they got me in right away for both services. Great selection of gel colors. Clean environment. A little on pricey side but like I said I felt more relaxed then ever, Long hand/foot massages, massage chairs and wine/drinks to order drinks were about $5-6, gel deluxe pedi $60, gel mani I think was $45, total was about $100 for gel mani/pedi/wine + tip on top of that. I’ll definitely be backRead Less

Made an appointment with my mom and when we arrived they sat us across the room from each other. We asked for Deluxe Manicures and they did the classic instead. They did not ask if we wanted a beverage which we would have ordered. The nail polish started chipping the next day. The gentleman at the front desk was nice and professional. We will not be going back. Read Less

Never again. My nail literally smudged as soon as I left as they didn’t make sure they were dry. I’ve never been to a salon that let me leave with wet nails. I didn’t have time to let them fix it nor did I want them to fix it as they did a poor job to begin with. They refused to refund my money. I spent $100 on two pedicures that look like terrible. Never, ever again. Read Less

I had one of the best pedicures from Tima, so relaxing, I will definitely be back. The staff is very friendly. They even offer you something to drink, very nice gesture!!! And I haven't been here for 21/2 hour, my time is important me to. Where I usually go takes me 21/2-3 hours, which is very frustrating. Read Less

i got an older guy and i had painted over my previous manicure. he was so angry he handled me horribly and it hurt worse than any manicure i've ever gotten. this is my second bad experience here and i will not be back. Read Less

If I could give it 0 I would. All happening today: The man was very rushed, kept throwing things around, and pushing my hand back towards me. Didn't speak to me at all, until I tipped at the end. he clipped them to the size I wanted, but then filed them down WAY to much. He also did my sisters, which was her first time and she already has one popping off. Not to mention the 5 I already have that is popped off at the tips already. I left when they were closing, and I've been trying to call, there has been a busy line for over 39 minutes. This is unacceptable and will be making sure I get my nails fixed asap. Read Less

I came in for a mani/pedi and the young woman who did my mani was very nice, took her time and my nails looked great. My pedicure on the other hand was horrible. The older gentlemen (David I believe was his name) that did my pedicure rushed through the entire process and I left very disappointed by his work. I could have done my own pedicure and it would have looked 10x better. If I ever chose to go back I will make sure I ask for anyone but him. Read Less

I was visiting my daughter and her family in Mt. Juliet and she, my granddaughter and I made an appointment for pedicures. We arrived and were greeted with smiles by two women at the front of the store.  My daughter and granddaughter had two very competent women that gave them good pedicures.  I on the other hand received a less than great pedicure by an older gentleman who was clearly an unhappy person who didn't crack a smile until it was tip time, slapped my feet instead of communicating with me to get my feet out of  the water, finished very quickly and did not even place any flip flops or toe separators on my feet, as everyone else received while they were getting their pedicure.  He jammed my sandals on post pedicure.  I was the first one done while my daughter and granddaughter who started their pedicure after me were still being pampered. He could not wait to get back on his phone and social media.  I do not consider this to be  good PR for Natural Nails.  My daughter who rarely speaks up about dissatisfaction, asked if I could have some sort of compensation, was also told no.Rather than have told me next time, I wouldn't get the same gentleman for my manicure, ( which by the way, means they would not only not take care of his attitude and his lack of his interest in what he was doing), would pass this person to another person who would not be satisfied with their nails, manicure or pedicure.  My pedicure started to chip two days after it was done.Very disappointed, and hope that if we come again, this man will no longer be working for Natural Nails Too!Sincerely,Betsy GamlinAdult Gerontology Nurse Practitioner, Board CertifiedMS, RN Read Less

Will never go back. Went this morning with my BF as a treat for myself before I work a super long 4th of July shift tomorrow. I went in and asked for an acrylic set and a pedi. The girl somewhat acknowledged me then I walked over to pick a color then proceeded to wait 30 min. There were several people who could have started my pedi but they did not. After waiting 30 min they pulled me over to do the set. Here is where I got annoyed. The girl didn't even touch my cuticles so I know I wasted my money and the nails will come off. She was very brusk but mumbled so I couldn't understand her. Then she filed and cut the nails uneven and one was placed crooked. I tried to explain but she ignored me. So I gave up. I didn't want to create a scene and I know how to fix them later. She did not paint the entire nail and when I totally finished with my nails, I was hoping they would start my pedi but they completely forgot so I took my business elsewhere so I wouldn't have to fix my toes later too. I will not go back. Read Less

We walked in today and they were able to squeeze 4 of us in for pedicures and polish changes with no wait. staff was friendly and helpful when you asked for anything. Tima did my polish change and was extra nice to my toes for the $10 price!!Read Less

I am a ride or die type of girl with my nails! I wanted to like this salon so bad but if I could give it less stars..I would! I came in for the SNS dipping polish and left disappointed based on the fact that they put the wrong color on my nails and it's already lifting near my cuticles! I'm currently sitting in the salon now with a friend who decided to give them a shot too I asked if they could fix my color since it was wrong to begin with, the owner I assume "Nicky" said sure of course as I sat down he started on my nails and said that will be another 15.00 I already paid 50.00 I laughed and said no I'm not paying 75.00 for my nails. My best friend got stuck with the same guy that did my nails "Derek" who began talking about me to her! She now regrets that decision too! Honestly from a customer standpoint I never think it's okay to talk about clients or treat them like they did something wrong! I paid for your services and I'm not a happy customer! Read Less

If it was possible to give zero stars I would. Let's start by saying I use to be a frequent visitor of this nail salon. I would drive 20-30min  from Nashville/Brentwood area  happily ever weekend. However I started having too many occasions where I wasn't getting that great of customer service. So for in the past year or so I started going to nail salon in Brentwood Tn. (Millennium nails) they are more expensive but you get the same perfect looking nails everytime. Okay now back to Natural nails too! I decided to wake up early Saturday morning and give my old favorite nail place another try. So I wanted to be one of the first clients served, so I arrived about 8:40am. Time goes by 8:50, 8:55 boom 9:00 at this point there are 3 other customers there, and we all decided to stand outside since it was a nice day. So they manager shows about at 9:15-9:20am. The lady I usually go to (manager) wasn't there yet so I didn't ask for anyone specific. They sit me with an older gentlemen whom either didn't speak much English or was just not friendly. I say this because he didn't say 1 word to me. Not Hi, how do you like this or that nothing. So being that I was getting a pink and white I thought there shouldn't be much explaining. Seeing as though he didn't ask how I liked my nails I told him I like Square, narrow tips and showed him a picture. So he starts slapping on tips not even sizing them before he placed them on. And I had to ask him to take 1 of the nails off that was placed on crooked. Then he put my right thumb on crooked, instead of taking this off he said don't worry he will file it later. (So at this point I should have just got up and left) but no its Saturday morning I tried to stay positive and get through this. To sum up this story my nails are God awful. I asked for dark pink, he gave me light pink, I asked for square narrow tips (with picture example) he gave  me crooked tips all different lengths and shapes & sizes. I didn't want to be the angry black woman in the nail shop so instead of embarrassing them & myself I graciously paid posted this review to warn others. Read Less

My friend gets her SNS powder nails done in Bellevue but I'm not driving way over there. I chose Natural Nails Too based upon Yelp reviews and I was not disappointed. I got in the same day......a Saturday evening.  Malin was very conscientious and made sure she wasn't hurting me.  She did a fantastic job and I love how my nails look!  I highly recommend her and this nail salon. Read Less

Definitely a chop shop. The girl who was taking off my previous gel coat hit me about 4 times with the automatic file, them handed me off to another woman. Once I was with her she put a regular polish on, fan dried it, and then put in a gel coat. Causing my nails to crack like crazy a day later. It's been about a week and a half and they're already chipping off around the base and edges, the whole nail is cracking across the gel coat and it just looks like sh**. I usually go to the other natural nails and wish I never would have changed shops. Amongst having hardly any color options they didn't do a very good job at all. They were friendly but that isn't what I came in for. Very disappointed. Will not be returning! Read Less

I waited more than 10 minutes for a sub-par eyebrow wax when the place had more employees laying around than customers in chairs. And after my eyebrow wax while I was still in the little room the lady turned off the lights and walked out while I was still gathering my things. The only reason they got 2 stars instead of 1 was that the eyebrow wax was only $10. I guess I got what I paid for. Read Less

I wish I could give more than 5 stars!I love the entire staff here, they are so friendly and genuinely nice! I've never walked out disappointed in the past year I have gotten my nails done here. They recommended SNS to me and I will never use anything else! My nails ALWAYS look amazing! Thank you, Natural Nails Too. You guys are the best! Read Less

I'm very picky about my nail salons. I'm extremely ticklish and I usually choose more than one color. If I don't see the manicurist open the tools directly out of the sterilized packaging I will run away! Natural Nails Too has exceeded my expectations. They always have customers when I show up but I've never had any kind of long wait. They will always put you in a massage chair pretty much immediately. The staff is very friendly and the atmosphere is clean. You know how sometimes you go to a nail salon and deep down you worry whether or not they are sterilizing everything properly? Don't even think twice about it here! I often choose multiple colors and the staff has never complained. They just ask questions so they can get it how I want. I highly recommend this place. Clean atmosphere, friendly staff, good service, and reasonable prices. I'm not sure what else you could want! Read Less

Amazing awesome people  definitely my new nail place. Natural Nails Too was the 1st nail place that I visited when I moved to Mt. Juliet and it will be my last! I could never see myself giving any other nail place my business! Tony is the absolute best!!! When I walk in and see him it simply makes my day!! He is always very attentive and always makes great recommendations of I'm not sure on what I want to do. I had surgery and missed my normal visit but when I came in he was just as excited to see me as I was to see him! My daughter and I have always had great experiences with every nail tech. The wife is amazing at waxing eyebrows and never disappoints!! Whenever we get there we are greeted with smiles and jokes to brighten our day. I definitely recommend Natural Nails Too to anyone searching for a place to get great service!! Read Less

After reading great Yelp reviews, I decided to try this place. Previously, I was driving to a place in West Nashville, but the last fill I got was terrible and I wanted a closer place (I live in Donelson).  I walked in around 10:00 am on a Monday, and all the nail techs were busy, but they acknowledged me and said they'd be with me soon. The place is adorable, and much nicer/high end than other nail salons I've visited. The pedicure stations are really nice, and there are several pedicure chairs (for girls day!) I also noticed that all the nail techs were engaged in conversation with their clients: talking about families, work, weekend plans. I could tell they were all return clients, which was another good sign to me. I think I waited around fifteen minutes, which isn't bad considering I walked in with no appointment. I was lucky enough to get Malin, who is highly recommended in all the reviews I searched. She got the length, shape, and thickness PERFECT. She was very warm and friendly, and asked me lots of questions. She also talked me into getting Shellac polish. I'm a hairstylist, and I have trouble keeping polish on. My old nail tech used regular polish with a gel topcoat, which often resulted in wrinkles. Malin told me they don't do that, since it causes wrinkles. She also perfectly matched my color with a CND Shellac color. Win! For a fill, trim down, and shellac polish, I was charged $33. Great price, great service, great quality. They also carry SNS, which is a new non-gel, non-acrylic powder dip polish. I'm trying that next time! Read Less

My first issue: SANITATION.  I watched the man that was doing a pedicure toss the tool he used for scraping under someone's toe nails on the table of the station i was getting my nails done at. The fact that it was inches from my hand was bad enough,  but I looked over at the tool, AND THERE WAS WHITE TOE FUNK STILL ON IT!!Second: MY ONE CRAZY NAIL.The nail tech made one of my nails much shorter and a completely different shape than the rest. i asked her if she could maybe file the rest of them a bit so they'd look a bit more uniform. I was disappointed that they would have to lose close to all their length to match that one nail, but it looked way too noticeable to leave alone. At first she was frustrated and said they were the same length, then grabbed the file. Rather than shortening the rest of them, she filed that one short, round nail EVEN SHORTER !!Third: SHE YELLED AT ME. I decided to accept the fact that this wasnt going to go my way. I thanked her for her time, and asked if i could just leave them unpolished so i could try to work with them at home and paint them myself. She said yes, no problem, so just the fill for you? I said yes, thank you. We walked up to the register together after i handed her my card. She swiped my card and said $18. I was a bit surprised so i said, ma'am he told me it would be 18 for the fill with regular polish, but i didnt get polish. So do i still have to pay for the polish part? She said, louder this time, "it's $18. I did the service for you. I do the service, you pay." I told her, "Yes, i understand that, but i didnt get the entire service, and I'm not even happy with the part i did get done, and I'm still bleeding. So it really doesnt make sense for me to have to pay full price when i didnt get the full service. I am willing to pay for the part i did get though." She handed me the receipt with a pen, gave my card back and said again, louder this time, "$18. You pay full price for the service because i did it for you." I was really surprised because i wasnt rude or loud with her at all up to this point, but i had just about enough. This is a service industry, and i was not happy with the fact that she was rude and raising her voice at me. So finally, i quietly asked her, "What if i dont sign this receipt?" (Maybe that was petty of me, but she was so rude!) Her eyes got huge, voice grew even louder, and she actually YELLED at me! Then she looked and called to her husband for support, waving him over. Completely shocked, i stayed calm and told her, "I'm not trying to argue with you ma'am, but you're being very rude to me, and i dont understand why. I didnt refuse to pay for the service i got. But i shouldnt have to pay for what i didnt get. I handed you my card willingly. You cut me twice, messed up my nail, and i didnt even get them painted. But that's fine.. It's all fine,  and I'm not going to go back and forth with you over $18." She didn't stop yelling at all to listen, and neither her or her husband cared what i had to say so, i signed the receipt thinking it would get her to stop, but she kept on. I grabbed my copy,  said " thank you,  have a wonderful night, " and i walked out. Side note: I'm also in the service industry. I'm a cosmetologist, so I also deal with people all day, every day.It's not about the $18 -- it's about the principal.If i had a color client that i applied color to, and she went home to shampoo it out herself, there is NO WAY I'd charge her the same amount as i would someone who I've applied color to, shampooed her, and blow dried/styled her hair. I just couldnt!!The money, i couldnt possibly care less about, but those 2 horrendously wasted hours, I'll never get back. Long story short: i wont be going back. Read Less

Oh man. Not a great experience. My nails look fine, but the skin around my finger still hurts from being cut so badly by the nail tech. The place was messy and full of nail dust. One of the techs was flipping thru a magazine and on their phone in the middle of doing someone's nails.But the biggest disappointment was the wine! It was so watered down and gross. I don't expect high quality wine at a nail salon obviously, but it was so bad I had to mention it. Will be going to Nail Bar next time. Read Less

If you need a mani or a pedi, this is your spot. The friendly English speaking staff, takes good care of their shop and their customers. This is a clean, well-ventilated, relaxing place, located just off I-40, across from Wendy's. Made this traveler feel at home! Read Less

Me and my wife were in town visiting some friends the past week and we decided to check this place out. It got good reviews on Yelp so off we went. She needed a Pedicure so I let her go about her business. Malin is the one who helped us and was very sweet. The place was clean and very professional and at the end of the visit my wife was happy with the work, so all in all I would recommend this place! Good customer service and friendly atmosphere, cant go wrong with that! Read Less

The Tuesday before our Wednesday wedding we (my fiancé and myself) planned to have a day to pamper ourselves. The regular nail salon I visited was closed on Tuesdays. I never noticed his till I needed them on a Tuesday. Gah! So on mostly good recommendations from Yelp, we chose Natural Nails Too. The staff was very friendly. The store was clean. The pedicure was wonderful and it still looks great (almost 2 weeks later).  The gel manicure was not great. I ask for advice for a soft pink color and was given pepto pink. The edges were bumpy and rigged. The whole process felt rushed, I believe in most part because the manicurist had appointments coming in after me. It made it through the wedding and into the honeymoon, but overall not even 7 days.Will I go back? In a pinch, and only for a pedicure which was lovely. Read Less

STOP SCROLLING!! This is one of THE BEST Nail salon in Mt Juliet. Very nice décor, Clean and friendly environment. They have the latest and modern Nail design I ever seen. I'm from SoCal where are all the best nail shops and Natural Nail Too is pretty up to the par. I had the best pedicure and manicure compare to the different places in the area. Talk about customer service? Excellent. Malin is very nice and VERY professional. I highly RECOMMENDED Malin for your WAX OR NAIL's done. You will LOVE it. Price: compare to different places in the area? I found here is very reasonable. Again you will happy with what you pay for. Thanks Malin for your hospitality, I will see you soon. Read Less