Amazing!!! Kacy does an excellent job. This is the only place I will go now. Be prepared to spend some time here because the pedicure is very thorough and they don't rush through the massage .Thank yo... Read More
Amazing!!! Kacy does an excellent job. This is the only place I will go now. Be prepared to spend some time here because the pedicure is very thorough and they don't rush through the massage .Thank you Kacy at Helen Nails for doing such and amazing job. Read Less
Linda Worley
10 Jun 2018
REPORT
Was told the wait would be 10 minutes. After waiting 30, asked again how much longer and was told minimum of 30. Save your time and go somewhere else that will actually value your time.
Gabrielle Tucker
15 Apr 2018
REPORT
Never going here again. The lady who did my pedicure was rude and mean when I asked her to redo one of my toes because it didn't look good. Very disappointed in the customer service here.
Pat Parrish
3 Mar 2018
REPORT
Bad! Had an appointment and was still waiting 25 minutes later. I was there 10 minutes early because I don't want them to have to wait on my. The 25 minutes does not include me being early either. ... Read More
Bad! Had an appointment and was still waiting 25 minutes later. I was there 10 minutes early because I don't want them to have to wait on my. The 25 minutes does not include me being early either. Got up and walked out and all they could say was"SORRY". Read Less
Lillian Baird
10 Feb 2018
REPORT
This is my go-to salon. Hoa, Kacy, and the team never disappoint. If there is ever an issue they fix it on the spot.
Tammy Stephenson
20 Jan 2018
REPORT
Pedicure was great. But couldn't communicate with the her. Manicure I felt that as a customer I wasn't given 100% of her time. She was over booked. Paid way to much for the service I received. Will no... Read More
Pedicure was great. But couldn't communicate with the her. Manicure I felt that as a customer I wasn't given 100% of her time. She was over booked. Paid way to much for the service I received. Will not recommend or go back to this Solan. Read Less
Karen McKenzie
2 Oct 2017
REPORT
Excellant! Fast service for walkins. My daughter and grandaughter loved every bit of the pampering!
Vicki Bridgman
18 Aug 2017
REPORT
I've been going to Helen's for over 3 years and will never go anywhere else. She and her nail techs are the best!!
Justin Owens
13 Aug 2017
REPORT
Have to wait like 45 minutes for my girlfriend to sit in a chair and then the bitch up front rushs for some customer she knows will tip well and had her seated and working on her within 3 minutes. I'm... Read More
Have to wait like 45 minutes for my girlfriend to sit in a chair and then the bitch up front rushs for some customer she knows will tip well and had her seated and working on her within 3 minutes. I'm sitting here with my girlfriend now and she has still yet to get her nails touched, shittiest nail salon in mount juliet. Don't take your ladies here guys, and ladies just stay away and save yourself the bullshit.Read Less
Jimmy-Vickie Harris
18 Jul 2017
REPORT
I haven't had a pedicure in months and I was so pleased with the girl I had. It's one of the best I have ever had. Disappointed the girl is only here for summer. She was so polite and kind.
Melissa Estes
10 Jul 2017
REPORT
Went in today and had an awesome experience! I will be back.
Brenda Hathcock Wood
20 Jun 2017
REPORT
I love this place! Great prices, friendly, great job on mani and pedi! Helen is so nice. The salon is beautiful. All the staff are great, especially Kacy and Nancy! I have tried several other pla... Read More
I love this place! Great prices, friendly, great job on mani and pedi! Helen is so nice. The salon is beautiful. All the staff are great, especially Kacy and Nancy! I have tried several other places in Mt.Juliet but stopped looking when I found Helen Nails! Read Less
Germaine Marie Puertas
1 Jun 2017
REPORT
Took us right away. The older gentleman that did my nails did a great job. The younger gentleman that did my girlfriends nail wasn't very friendly and didn't do a good job on the polish part.
Lucy H
31 May 2017
REPORT
Good job.. but appointment or not.. it doesn't matter.. 35 min wait even with appointment.. horrible !
Lucy H.
30 May 2017
REPORT
Even with an appointment .. 35 min wait time.. this happend twice.. horrible.. They ask you which package you want.. you show them on the price list so you make sure they understand you.. he asks ques... Read More
Even with an appointment .. 35 min wait time.. this happend twice.. horrible.. They ask you which package you want.. you show them on the price list so you make sure they understand you.. he asks questions about polish.. and at the counter they charge you double of what you asked for... because you chose a different polish? What?! Horrible second experience Read Less
Amanda Vogel
30 Apr 2017
REPORT
Their website says they open at 8am. But I saw people complaining in reviews that they open at 9, so I came at 10:30 just to be safe. They're open light is on and the front door is locked, and they're... Read More
Their website says they open at 8am. But I saw people complaining in reviews that they open at 9, so I came at 10:30 just to be safe. They're open light is on and the front door is locked, and they're not answering their phone. These people really need to learn how to run a business. Don't waste your time. Read Less
Lesa Owen
11 Apr 2017
REPORT
The chairs were horrible and that is half the pleasure. A guy did mine and as usual, he hurt me twice. There should be no pain involved.
Haylee Flynn
9 Apr 2017
REPORT
Helen and her awesome team saved my evening to myself! In spite of being very busy they were welcoming and kind, which made me not mind to wait. I only had to Wait 10mins at most. Took their time and ... Read More
Helen and her awesome team saved my evening to myself! In spite of being very busy they were welcoming and kind, which made me not mind to wait. I only had to Wait 10mins at most. Took their time and did an awesome job! The place to go! Read Less
J Figy
14 Feb 2017
REPORT
Their website says open at 8 AM. The sign in the window says 9 AM. There is a paper sign stating closed on Tuesdays. I've never been a customer but they have lost my business.
Shelly Vail
6 Feb 2017
REPORT
I have been going to Helen's Nails for over a year and am very happy with the service that I get.
Leslie Bray
5 Feb 2017
REPORT
Walked in and they said "we're closed" when it clearly states they are open for 45 more minutes.
Kelsey Perry
18 Dec 2016
REPORT
I have been going to Helens for about six months now. I LOVE it . Not only do they do an amazing job , but they always are so friendly and make me laugh so much. Helen always stays late if I come in c... Read More
I have been going to Helens for about six months now. I LOVE it . Not only do they do an amazing job , but they always are so friendly and make me laugh so much. Helen always stays late if I come in close to closing time even with a new baby at home. They definitely love to treat their customers well! I won't go anywhere else. Read Less
Mary Morton
23 Jul 2016
REPORT
While they do a good job I was told by the manager, Helen that I could make an appointment. I've made an appointment twice and it was no different with an appointment than with out. It was first come ... Read More
While they do a good job I was told by the manager, Helen that I could make an appointment. I've made an appointment twice and it was no different with an appointment than with out. It was first come first serve even with an appointment If you are on a schedule and need an appointment I would recommend Polished on Lebanon Road. You can make an appointment at Poliahed and they are ready for you when you walk in. It's further but still faster since they get you in right at the time of your appointment Read Less
Marcie B.
6 Aug 2015
REPORT
I love Helen Nails! The owner Helen is top notch... Super nice and friendly. She takes pride in her business and assures all of her technicians do quality work. Very clean and relaxed atmosphere.If yo... Read More
I love Helen Nails! The owner Helen is top notch... Super nice and friendly. She takes pride in her business and assures all of her technicians do quality work. Very clean and relaxed atmosphere.If you want a wonderful pedicure/manicure then Helen's is the place ! Read Less
Amazing!!! Kacy does an excellent job. This is the only place I will go now. Be prepared to spend some time here because the pedicure is very thorough and they don't rush through the massage .Thank yo... Read More
Amazing!!! Kacy does an excellent job. This is the only place I will go now. Be prepared to spend some time here because the pedicure is very thorough and they don't rush through the massage .Thank you Kacy at Helen Nails for doing such and amazing job. Read Less
Linda Worley
10 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Was told the wait would be 10 minutes. After waiting 30, asked again how much longer and was told minimum of 30. Save your time and go somewhere else that will actually value your time.
Gabrielle Tucker
15 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Never going here again. The lady who did my pedicure was rude and mean when I asked her to redo one of my toes because it didn't look good. Very disappointed in the customer service here.
Pat Parrish
3 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Bad! Had an appointment and was still waiting 25 minutes later. I was there 10 minutes early because I don't want them to have to wait on my. The 25 minutes does not include me being early either. ... Read More
Bad! Had an appointment and was still waiting 25 minutes later. I was there 10 minutes early because I don't want them to have to wait on my. The 25 minutes does not include me being early either. Got up and walked out and all they could say was"SORRY". Read Less
Lillian Baird
10 Feb 2018
REPORT
☆☆☆☆☆
REPORT
This is my go-to salon. Hoa, Kacy, and the team never disappoint. If there is ever an issue they fix it on the spot.
Tammy Stephenson
20 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Pedicure was great. But couldn't communicate with the her. Manicure I felt that as a customer I wasn't given 100% of her time. She was over booked. Paid way to much for the service I received. Will no... Read More
Pedicure was great. But couldn't communicate with the her. Manicure I felt that as a customer I wasn't given 100% of her time. She was over booked. Paid way to much for the service I received. Will not recommend or go back to this Solan. Read Less
Karen McKenzie
2 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Excellant! Fast service for walkins. My daughter and grandaughter loved every bit of the pampering!
Vicki Bridgman
18 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I've been going to Helen's for over 3 years and will never go anywhere else. She and her nail techs are the best!!
Justin Owens
13 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Have to wait like 45 minutes for my girlfriend to sit in a chair and then the bitch up front rushs for some customer she knows will tip well and had her seated and working on her within 3 minutes. I'm... Read More
Have to wait like 45 minutes for my girlfriend to sit in a chair and then the bitch up front rushs for some customer she knows will tip well and had her seated and working on her within 3 minutes. I'm sitting here with my girlfriend now and she has still yet to get her nails touched, shittiest nail salon in mount juliet. Don't take your ladies here guys, and ladies just stay away and save yourself the bullshit.Read Less
Jimmy-Vickie Harris
18 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I haven't had a pedicure in months and I was so pleased with the girl I had. It's one of the best I have ever had. Disappointed the girl is only here for summer. She was so polite and kind.
Melissa Estes
10 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Went in today and had an awesome experience! I will be back.
Brenda Hathcock Wood
20 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I love this place! Great prices, friendly, great job on mani and pedi! Helen is so nice. The salon is beautiful. All the staff are great, especially Kacy and Nancy! I have tried several other pla... Read More
I love this place! Great prices, friendly, great job on mani and pedi! Helen is so nice. The salon is beautiful. All the staff are great, especially Kacy and Nancy! I have tried several other places in Mt.Juliet but stopped looking when I found Helen Nails! Read Less
Germaine Marie Puertas
1 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Took us right away. The older gentleman that did my nails did a great job. The younger gentleman that did my girlfriends nail wasn't very friendly and didn't do a good job on the polish part.
Lucy H
31 May 2017
REPORT
☆☆☆☆☆
REPORT
Good job.. but appointment or not.. it doesn't matter.. 35 min wait even with appointment.. horrible !
Lucy H.
30 May 2017
REPORT
☆☆☆☆☆
REPORT
Even with an appointment .. 35 min wait time.. this happend twice.. horrible.. They ask you which package you want.. you show them on the price list so you make sure they understand you.. he asks ques... Read More
Even with an appointment .. 35 min wait time.. this happend twice.. horrible.. They ask you which package you want.. you show them on the price list so you make sure they understand you.. he asks questions about polish.. and at the counter they charge you double of what you asked for... because you chose a different polish? What?! Horrible second experience Read Less
Amanda Vogel
30 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Their website says they open at 8am. But I saw people complaining in reviews that they open at 9, so I came at 10:30 just to be safe. They're open light is on and the front door is locked, and they're... Read More
Their website says they open at 8am. But I saw people complaining in reviews that they open at 9, so I came at 10:30 just to be safe. They're open light is on and the front door is locked, and they're not answering their phone. These people really need to learn how to run a business. Don't waste your time. Read Less
Lesa Owen
11 Apr 2017
REPORT
☆☆☆☆☆
REPORT
The chairs were horrible and that is half the pleasure. A guy did mine and as usual, he hurt me twice. There should be no pain involved.
Haylee Flynn
9 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Helen and her awesome team saved my evening to myself! In spite of being very busy they were welcoming and kind, which made me not mind to wait. I only had to Wait 10mins at most. Took their time and ... Read More
Helen and her awesome team saved my evening to myself! In spite of being very busy they were welcoming and kind, which made me not mind to wait. I only had to Wait 10mins at most. Took their time and did an awesome job! The place to go! Read Less
J Figy
14 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Their website says open at 8 AM. The sign in the window says 9 AM. There is a paper sign stating closed on Tuesdays. I've never been a customer but they have lost my business.
Shelly Vail
6 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I have been going to Helen's Nails for over a year and am very happy with the service that I get.
Leslie Bray
5 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Walked in and they said "we're closed" when it clearly states they are open for 45 more minutes.
Kelsey Perry
18 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I have been going to Helens for about six months now. I LOVE it . Not only do they do an amazing job , but they always are so friendly and make me laugh so much. Helen always stays late if I come in c... Read More
I have been going to Helens for about six months now. I LOVE it . Not only do they do an amazing job , but they always are so friendly and make me laugh so much. Helen always stays late if I come in close to closing time even with a new baby at home. They definitely love to treat their customers well! I won't go anywhere else. Read Less
Mary Morton
23 Jul 2016
REPORT
☆☆☆☆☆
REPORT
While they do a good job I was told by the manager, Helen that I could make an appointment. I've made an appointment twice and it was no different with an appointment than with out. It was first come ... Read More
While they do a good job I was told by the manager, Helen that I could make an appointment. I've made an appointment twice and it was no different with an appointment than with out. It was first come first serve even with an appointment If you are on a schedule and need an appointment I would recommend Polished on Lebanon Road. You can make an appointment at Poliahed and they are ready for you when you walk in. It's further but still faster since they get you in right at the time of your appointment Read Less
Marcie B.
6 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I love Helen Nails! The owner Helen is top notch... Super nice and friendly. She takes pride in her business and assures all of her technicians do quality work. Very clean and relaxed atmosphere.If yo... Read More
I love Helen Nails! The owner Helen is top notch... Super nice and friendly. She takes pride in her business and assures all of her technicians do quality work. Very clean and relaxed atmosphere.If you want a wonderful pedicure/manicure then Helen's is the place ! Read Less