Had to tell the young guy (Benny or something like that) that my child was 16 when he told her she needed "sexy" nails. The next time she was several down from me and I couldn't hear what was said. She told me when we left and I went back in and reminded him, called management and the Police Dept. She refuses to have her nails done anywhere now. She shouldn't have been talked to like that and I regret not saying she was to be sat beside me. He did question me why I got to have gel and her only regular polish. She doesn't like gel, I'm a single Mom and pay for her nails as something for us to do together and it was none of his business. Went there for year's, but will never be back. Young girl's need to be cautious. He likes to tell them they are his "American Girlfriends" apparently and talk inappropriately. Read Less

I took my 77 year old mother there last week for a pedicure. We've had a good experience in the past but this time the young girl was rude. She spend a lot of time talking to the other workers about not being happy about giving a pedicure. Then she started fusing because she thought I didn't tip her, however we both gave a tip. Custumer service is not something they focus on. If I spend $60 + $15 tip, I don't expect them to mess up my moms pedicure by putting her sandles on her feet in a rush then hurrying us out. Read Less

gorgeous nails, i had my acrylics disgustingly messed up and they fixed mine within an hour and made them beautiful again. my technician was incredibly rude, but he did an amazing job and for such a low price, it was still worth it. Read Less

First time I went in I asked for an upper lip wax which costs 5$. The receptionist asked me several times if I wanted another service on top. That annoyed me. Then I paid and added a 2$ tip and the guy yelled it out loud to the woman who was going to wax my lip that she got a 2$ tip. That just makes me wonder-had j not given her a tip would she had burned my lip instead of wax it??? Then I go again for the same service next time and I leave the card with my husband to pay. He didn’t pay, he just waited for me to come out. Big mistake. When I was in the waxing room with the lady. I notice that she starts wiping down my eyebrows instead of upper lip so I stop her and tell her:”hmmm excuse me it is my lip not my eyebrow”. Even if she had not understood my English, I was indicative enough though sign language that I don’t want my eyebrows waxed. She just said ok and moved on so I assumed that she was being nice giving me an extra. Well at the end when I head for the receptionist desk to pay she charges me for both services-lip and eyebrows. Sneaky. They act like they don’t know The language to wrip you off. If this was just a one time thing, I wouldn’t even write his review. Read Less

Love getting pedicures with my daughter. They have massage chairs when u get them. I haven't got my nails done but my daughter n law had and she loved them when she got them done there. They have very friendly staff workers and are eager to please the customer in anyway they can. Yes we will Read Less

Awesome quality .Do your nails exactly how you want and will go that extra mile to make sure you are happy with them.also very fast and accurate .it's all about the customers here and that's what a business should be about Read Less

The older man who works here is EXTREMELY rude. He is disrespectful to his customers and actually tried forcing us to leave so we would not take up room and the entire time we were sitting there, he would look at us and give us dirty looks and say things. One other thing, the person who attended is was underage and not getting paid and she had an ATTITUDE.Read Less

Rose and the young guy are the best ones in there. The older man done my nails once and not only was he rude, he took it upon himself to fill in how much of a tip I was gonna leave. I was pissed because I always leave a cash tip even when paying with a debit card Read Less

I travel from Greeneville to here because every experience I've had has been top notch! Perfect EVERY time and they don't break off like other places did! It's at least a month or two before I need mine done, since obviously my nails grow slow, but these hold up and always look great! One time I took my elderly mother and they did her for free! She only needed a trim, yet they went out of their way to accommodate her and her walker. I hate all the poor reviews, yet I shall continue traveling over an hour one way for my perfect nails!Read Less

I went to Nails by Jordan on Friday to have the S&S powder put on my nails, first time ever having anything done to my nails. 1st. The young fellow by the Name of Danny, he talked too 2 much , his table was so dirty and dusty. He did not take his time, I had to show him things he messed up to correct. Went back on Wednesday to show them that the nails were sticking up like false nails to have them corrected. I do not know who the Little SHORT FOREIGN was at first he asked what color i wanted then I said same color, all of sudden he would not allow Danny to redo my nails. I stated all I want is redo or my money back. Would not refund or redo. Just found out the procedure that done to my nails was incorrect. I will NEVER GO THERE AGAIN. Read Less