21 Reviews

Nails & Wax

Maryville, Tennessee
Reviews
Kristin Riggsbee
7 Jun 2018
REPORT
Won't be back. Stopped in for an eyebrow wax because of the good reviews and convenient location. When I laid down for wax, I tried to ask for a natural wax. The man asked me what I had said, and I as... Read More
Won't be back. Stopped in for an eyebrow wax because of the good reviews and convenient location. When I laid down for wax, I tried to ask for a natural wax. The man asked me what I had said, and I asked again, specifying not too thin. He rudely said, "it cannot get thinner than that." That started the most uncomfortable wax experience I've ever had. He seemed inconvenienced by my presence, and his phone was buzzing the whole time. I've never felt so unwelcome. The wax itself was fine, but I won't be back simply for such poor customer service. Read Less
Catherine Caruso
28 May 2018
REPORT
I wanted to try something new and saw the reviews were good online. The salon was clean and well maintained. The people were friendly. I enjoyed my pedicure. Unfortunately, I did not look closer ... Read More
I wanted to try something new and saw the reviews were good online. The salon was clean and well maintained. The people were friendly. I enjoyed my pedicure. Unfortunately, I did not look closer before I left. The polish was uneven, thicker on part of the nails and too thin on other bits. My nails were all cut way too unevenly, and my cuticles not all trimmed. I had been gardening in flip flops and there was still dirt along the cuticles when I looked closer. It's not a horrendous pedicure, but I wouldn't pay $25+ for this service again. Read Less
Bailey Axthelm
28 Apr 2018
REPORT
I’ve been gong here for 3 almost 4 years. I love coming here because Tommy and al the other workers are good at what they do. Tommy has never disappointed in why he does. I went somewhere else once ... Read More
I’ve been gong here for 3 almost 4 years. I love coming here because Tommy and al the other workers are good at what they do. Tommy has never disappointed in why he does. I went somewhere else once and did not like it so not long after I came here to get it fixed. Read Less
Jackie Crumpton
21 Apr 2018
REPORT
I love Nail and Wax. It is very clean and the entire staff is friendly and professional. Tommy does an excellent job! He truly cares about his clients. I will never go anywhere else, and I always reco... Read More
I love Nail and Wax. It is very clean and the entire staff is friendly and professional. Tommy does an excellent job! He truly cares about his clients. I will never go anywhere else, and I always recommend Nail and Wax to everyone I know. Read Less
Laurie Smith
20 Apr 2018
REPORT
Nail and Wax is very professional and staff is very friendly. Tom does a great job on my nails, very quick and he knows exactly what I want. Kim does my pedicures, does an awesome job. Diana does my e... Read More
Nail and Wax is very professional and staff is very friendly. Tom does a great job on my nails, very quick and he knows exactly what I want. Kim does my pedicures, does an awesome job. Diana does my eyebrows, does them perfect. This Nail salon is top notch, I would highly recommend Nail & Wax. Read Less
Jason T
20 Apr 2018
REPORT
Love this place! My girlfriend & I came in for manicure & pedicure on her birthday. They have a very good customer service with really good movie to watch while you get the service done. Mu girlfriend... Read More
Love this place! My girlfriend & I came in for manicure & pedicure on her birthday. They have a very good customer service with really good movie to watch while you get the service done. Mu girlfriend really like Ethan, he’s did a great job on my girlfriend hands, toes & eyebrows...Very funny guy!! Would love to come back to Nails & Wax again! Read Less
Makenzie C.
11 Apr 2018
REPORT
I have been going to nails and wax for years but I have never had an experience like I did when Ethan did my nails. It was horrible. He literally told me everything I wanted was going to look bad. I a... Read More
I have been going to nails and wax for years but I have never had an experience like I did when Ethan did my nails. It was horrible. He literally told me everything I wanted was going to look bad. I am super disappointed. Also he was chewing his gum so loundly it was very unprofessional. Also my nails had giant bumps in them. Read Less
Mimi E
16 Feb 2018
REPORT
This is the best nail salon around - hands down! They're always respectful, professional, and the best at what they do. My experience has always been top notch and I wouldn't dream of going anywhere ... Read More
This is the best nail salon around - hands down! They're always respectful, professional, and the best at what they do. My experience has always been top notch and I wouldn't dream of going anywhere else. I've tried other nail salons that were recommended and ended up with broken nails and awful customer service. I've been going to Tommy for about a year. My nails are always perfect. Very highly recommended!! Read Less
Brianna M.
12 Jan 2018
REPORT
I don't understand why this place is so busy when they treat their customers so awfully. Most of the staff is very rude especially when I asked the nail tech to straighten my nails cause he had them a... Read More
I don't understand why this place is so busy when they treat their customers so awfully. Most of the staff is very rude especially when I asked the nail tech to straighten my nails cause he had them all crooked. Not a fan of this salon. Read Less
Jan A.
11 Aug 2017
REPORT
Dianna did an excellent job on my gel manicure! She was friendly and efficient! I would definitely go back to her. $30 for a gel mani which is the same as several other places I called in Maryville. T... Read More
Dianna did an excellent job on my gel manicure! She was friendly and efficient! I would definitely go back to her. $30 for a gel mani which is the same as several other places I called in Maryville. The only reason I didn't give them 5 stars is because the first guy I was put with had a very hateful attitude. He spoke very little English so he had to communicate through the owner then got very frustrated with me when I told him he wasn't shaping my nails right after 2 attempts. Both times they were crooked and jagged. I'm sorry but I'm not going to settle for less than what I want just to keep you from getting mad. The owner kindly asked what the problem was and then switched me to Dianna. Apparently his guy is known for having an attitude problem. My daughter had Michael and he did a wonderful job as well. Oh and most importantly the salon was clean! Read Less
Joyce Bradshaw
21 Jul 2017
REPORT
The best way to describe our experience is poor. My husband and I both went for pedicures due to need for clipping and exfoliating. Both of these needs were barely met. I was in pain through most of m... Read More
The best way to describe our experience is poor. My husband and I both went for pedicures due to need for clipping and exfoliating. Both of these needs were barely met. I was in pain through most of my time and had to stop him several times to get him to be more gentle. My husband ended up with a blister or raw spot where the lady he had rubbed on the same spot too long. I did get a decent polish but neither of us was satisfied with the massage Will definitely find another place to spend our$70.00. Read Less
Baylee Albright
22 May 2017
REPORT
Tommy and his wife are the absolute best! Great at what they do and are absolutely wonderful people
Ray Ray
30 Apr 2017
REPORT
I would give zero stars if I could. Walked in waited a little over 35 minutes to be seen. I didn't mind since I didn't have an appointment. The guy who did my nails managed to file so deep into the si... Read More
I would give zero stars if I could. Walked in waited a little over 35 minutes to be seen. I didn't mind since I didn't have an appointment. The guy who did my nails managed to file so deep into the side of almost everyone of my nails til they were bleeding noticably after I washed them. I had expressed how much it was hurting while he was working. He didn't say a word to me. Put acitone on the bleeding nails & charged me 38$ for a full set( not French just color). I didn't tip. My first and last time here. Read Less
Kellie Ireland
5 Apr 2017
REPORT
Very nice place. The people are very nice and professional . I got gel nails and a pedicure and everything was great. Its my favorite place !!!
Tam Bartlett
28 Mar 2017
REPORT
Great job! I didn't have Tommy, I had a longer hair fellow but he did an amazing job, didn't cut me at all and the price was awesome! Thank you.
Jen W.
25 Dec 2015
REPORT
First time visiting this salon, and I was pleasantly surprised to be able to get an appointment for a manicure same day. Upon arrival I was asked what I was looking for, and after telling them just a ... Read More
First time visiting this salon, and I was pleasantly surprised to be able to get an appointment for a manicure same day. Upon arrival I was asked what I was looking for, and after telling them just a regular manicure I was repeatedly pressured by three different staff members to switch from a regular manicure to a gel manicure - even being told my "regular" manicure would only last three days and gel would last three weeks. I stuck to my original request, and my manicurist was doing a great job until a piece of lint from the towel got into my nail polish. She told me it wouldn't show up, and got extremely snippy with me when I requested the nail be fixed. Pros - My manicure lasted almost two weeks which was well over the three days they told me originally. It really looked great too. They had a large selection of polishes in a lot of major brands. And the salon was clean and nicely decorated. Cons - I do NOT appreciate being pressured so much! I understand up selling is key in any business but it was way over the top. I didn't like having to be the one to push to get my nail fixed. I really wish she would've wanted to make it right when I pointed it out. And lastly, I wish they would've asked me to pay before they painted my nails as it was really hard to attempt to pay and not mess up my fresh nails. In the end, I would love to return based on quality alone, but the staff's behavior has made up my mind. I'll be looking elsewhere in the hopes of a new salon with nicer staff and great quality. Read Less
Beth H.
14 Dec 2015
REPORT
They always do a great job.  Tommy does my nails and I always get compliments.  In the busy season you definitely have to book a day in advance for manicures, but in the slow season you can generally ... Read More
They always do a great job.  Tommy does my nails and I always get compliments.  In the busy season you definitely have to book a day in advance for manicures, but in the slow season you can generally get an appointment the same day. Read Less
amosita
27 May 2012
REPORT
These guys are the best!!!! I am so rough on my nails and even work at a hardware store and they never break or chip!!! Even after four weeks of not having them done they still look fabulous!!!!! If y... Read More
These guys are the best!!!! I am so rough on my nails and even work at a hardware store and they never break or chip!!! Even after four weeks of not having them done they still look fabulous!!!!! If you try them once, I garuntee you will be back!! Read Less
lcmomof6
6 Feb 2012
REPORT
I have been going there a while now and have always had and witnessed wonderful service everytime... I have refered several of my friends and travel from Loudon to Nails and Wax to get my nails done i... Read More
I have been going there a while now and have always had and witnessed wonderful service everytime... I have refered several of my friends and travel from Loudon to Nails and Wax to get my nails done instead of going somewhere locally because they are so great. I have had my eyebrows done as well and absolutely love them. Tommy and all of the girls are great and the atmosphere is wonderful as well... I have had to wait for a while to be seen but it is so worth any kind of wait they have there. Of course it is best to set up appointments but they do take walk ins as well. Read Less
ericagroover
4 Dec 2011
REPORT
I love these guys! Diana & Tommy are the best!! You will not be disappointed by giving them a try. Tommy is the best around at doing acrylics! They have the best customer service you will find anywher... Read More
I love these guys! Diana & Tommy are the best!! You will not be disappointed by giving them a try. Tommy is the best around at doing acrylics! They have the best customer service you will find anywhere.They know you by name the 2nd time you come in. Read Less
vonorechic
24 Feb 2011
REPORT
The workers are wonderful and the atmosphere is calming and peaceful. I noticed my friends nails and how she has had a full acrylic set on for a month and nothing was chipping, fading, or falling off!... Read More
The workers are wonderful and the atmosphere is calming and peaceful. I noticed my friends nails and how she has had a full acrylic set on for a month and nothing was chipping, fading, or falling off! She works with dogs everyday so I know she is hard on her nails. She recommended this place and I decided to try Nails and Wax out and I LOVE IT! My nails have lasted a long time and will be headed there soon for a fill in. The prices are reasonable and the staff is friendly. THANKS FOR A GREAT JOB!!! Read Less
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Book an Appointment
Online booking unavailable
Please call
(865) 983-4494
1831 West Broadway Avenue
Maryville Tennessee 37801
Business Hours
Monday
Mon
09:30AM-20:00PM
Tuesday
Tue
09:30AM-20:00PM
Wednesday
Wed
09:30AM-20:00PM
Thursday
Thu
09:30AM-20:00PM
Friday
Fri
09:30AM-20:00PM
Saturday
Sat
09:30AM-20:00PM
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Nails & Wax

Maryville, Tennessee
(21)
1831 West Broadway Avenue
Maryville Tennessee 37801
Monday
09:30AM-20:00PM
Tuesday
09:30AM-20:00PM
Wednesday
09:30AM-20:00PM
Thursday
09:30AM-20:00PM
Friday
09:30AM-20:00PM
Saturday
09:30AM-20:00PM
Kristin Riggsbee
7 Jun 2018
REPORT
Won't be back. Stopped in for an eyebrow wax because of the good reviews and convenient location. When I laid down for wax, I tried to ask for a natural wax. The man asked me what I had said, and I as... Read More
Won't be back. Stopped in for an eyebrow wax because of the good reviews and convenient location. When I laid down for wax, I tried to ask for a natural wax. The man asked me what I had said, and I asked again, specifying not too thin. He rudely said, "it cannot get thinner than that." That started the most uncomfortable wax experience I've ever had. He seemed inconvenienced by my presence, and his phone was buzzing the whole time. I've never felt so unwelcome. The wax itself was fine, but I won't be back simply for such poor customer service. Read Less
Catherine Caruso
28 May 2018
REPORT
I wanted to try something new and saw the reviews were good online. The salon was clean and well maintained. The people were friendly. I enjoyed my pedicure. Unfortunately, I did not look closer ... Read More
I wanted to try something new and saw the reviews were good online. The salon was clean and well maintained. The people were friendly. I enjoyed my pedicure. Unfortunately, I did not look closer before I left. The polish was uneven, thicker on part of the nails and too thin on other bits. My nails were all cut way too unevenly, and my cuticles not all trimmed. I had been gardening in flip flops and there was still dirt along the cuticles when I looked closer. It's not a horrendous pedicure, but I wouldn't pay $25+ for this service again. Read Less
Bailey Axthelm
28 Apr 2018
REPORT
I’ve been gong here for 3 almost 4 years. I love coming here because Tommy and al the other workers are good at what they do. Tommy has never disappointed in why he does. I went somewhere else once ... Read More
I’ve been gong here for 3 almost 4 years. I love coming here because Tommy and al the other workers are good at what they do. Tommy has never disappointed in why he does. I went somewhere else once and did not like it so not long after I came here to get it fixed. Read Less
Jackie Crumpton
21 Apr 2018
REPORT
I love Nail and Wax. It is very clean and the entire staff is friendly and professional. Tommy does an excellent job! He truly cares about his clients. I will never go anywhere else, and I always reco... Read More
I love Nail and Wax. It is very clean and the entire staff is friendly and professional. Tommy does an excellent job! He truly cares about his clients. I will never go anywhere else, and I always recommend Nail and Wax to everyone I know. Read Less
Laurie Smith
20 Apr 2018
REPORT
Nail and Wax is very professional and staff is very friendly. Tom does a great job on my nails, very quick and he knows exactly what I want. Kim does my pedicures, does an awesome job. Diana does my e... Read More
Nail and Wax is very professional and staff is very friendly. Tom does a great job on my nails, very quick and he knows exactly what I want. Kim does my pedicures, does an awesome job. Diana does my eyebrows, does them perfect. This Nail salon is top notch, I would highly recommend Nail & Wax. Read Less
Jason T
20 Apr 2018
REPORT
Love this place! My girlfriend & I came in for manicure & pedicure on her birthday. They have a very good customer service with really good movie to watch while you get the service done. Mu girlfriend... Read More
Love this place! My girlfriend & I came in for manicure & pedicure on her birthday. They have a very good customer service with really good movie to watch while you get the service done. Mu girlfriend really like Ethan, he’s did a great job on my girlfriend hands, toes & eyebrows...Very funny guy!! Would love to come back to Nails & Wax again! Read Less
Makenzie C.
11 Apr 2018
REPORT
I have been going to nails and wax for years but I have never had an experience like I did when Ethan did my nails. It was horrible. He literally told me everything I wanted was going to look bad. I a... Read More
I have been going to nails and wax for years but I have never had an experience like I did when Ethan did my nails. It was horrible. He literally told me everything I wanted was going to look bad. I am super disappointed. Also he was chewing his gum so loundly it was very unprofessional. Also my nails had giant bumps in them. Read Less
Mimi E
16 Feb 2018
REPORT
This is the best nail salon around - hands down! They're always respectful, professional, and the best at what they do. My experience has always been top notch and I wouldn't dream of going anywhere ... Read More
This is the best nail salon around - hands down! They're always respectful, professional, and the best at what they do. My experience has always been top notch and I wouldn't dream of going anywhere else. I've tried other nail salons that were recommended and ended up with broken nails and awful customer service. I've been going to Tommy for about a year. My nails are always perfect. Very highly recommended!! Read Less
Brianna M.
12 Jan 2018
REPORT
I don't understand why this place is so busy when they treat their customers so awfully. Most of the staff is very rude especially when I asked the nail tech to straighten my nails cause he had them a... Read More
I don't understand why this place is so busy when they treat their customers so awfully. Most of the staff is very rude especially when I asked the nail tech to straighten my nails cause he had them all crooked. Not a fan of this salon. Read Less
Jan A.
11 Aug 2017
REPORT
Dianna did an excellent job on my gel manicure! She was friendly and efficient! I would definitely go back to her. $30 for a gel mani which is the same as several other places I called in Maryville. T... Read More
Dianna did an excellent job on my gel manicure! She was friendly and efficient! I would definitely go back to her. $30 for a gel mani which is the same as several other places I called in Maryville. The only reason I didn't give them 5 stars is because the first guy I was put with had a very hateful attitude. He spoke very little English so he had to communicate through the owner then got very frustrated with me when I told him he wasn't shaping my nails right after 2 attempts. Both times they were crooked and jagged. I'm sorry but I'm not going to settle for less than what I want just to keep you from getting mad. The owner kindly asked what the problem was and then switched me to Dianna. Apparently his guy is known for having an attitude problem. My daughter had Michael and he did a wonderful job as well. Oh and most importantly the salon was clean! Read Less
Joyce Bradshaw
21 Jul 2017
REPORT
The best way to describe our experience is poor. My husband and I both went for pedicures due to need for clipping and exfoliating. Both of these needs were barely met. I was in pain through most of m... Read More
The best way to describe our experience is poor. My husband and I both went for pedicures due to need for clipping and exfoliating. Both of these needs were barely met. I was in pain through most of my time and had to stop him several times to get him to be more gentle. My husband ended up with a blister or raw spot where the lady he had rubbed on the same spot too long. I did get a decent polish but neither of us was satisfied with the massage Will definitely find another place to spend our$70.00. Read Less
Baylee Albright
22 May 2017
REPORT
Tommy and his wife are the absolute best! Great at what they do and are absolutely wonderful people
Ray Ray
30 Apr 2017
REPORT
I would give zero stars if I could. Walked in waited a little over 35 minutes to be seen. I didn't mind since I didn't have an appointment. The guy who did my nails managed to file so deep into the si... Read More
I would give zero stars if I could. Walked in waited a little over 35 minutes to be seen. I didn't mind since I didn't have an appointment. The guy who did my nails managed to file so deep into the side of almost everyone of my nails til they were bleeding noticably after I washed them. I had expressed how much it was hurting while he was working. He didn't say a word to me. Put acitone on the bleeding nails & charged me 38$ for a full set( not French just color). I didn't tip. My first and last time here. Read Less
Kellie Ireland
5 Apr 2017
REPORT
Very nice place. The people are very nice and professional . I got gel nails and a pedicure and everything was great. Its my favorite place !!!
Tam Bartlett
28 Mar 2017
REPORT
Great job! I didn't have Tommy, I had a longer hair fellow but he did an amazing job, didn't cut me at all and the price was awesome! Thank you.
Jen W.
25 Dec 2015
REPORT
First time visiting this salon, and I was pleasantly surprised to be able to get an appointment for a manicure same day. Upon arrival I was asked what I was looking for, and after telling them just a ... Read More
First time visiting this salon, and I was pleasantly surprised to be able to get an appointment for a manicure same day. Upon arrival I was asked what I was looking for, and after telling them just a regular manicure I was repeatedly pressured by three different staff members to switch from a regular manicure to a gel manicure - even being told my "regular" manicure would only last three days and gel would last three weeks. I stuck to my original request, and my manicurist was doing a great job until a piece of lint from the towel got into my nail polish. She told me it wouldn't show up, and got extremely snippy with me when I requested the nail be fixed. Pros - My manicure lasted almost two weeks which was well over the three days they told me originally. It really looked great too. They had a large selection of polishes in a lot of major brands. And the salon was clean and nicely decorated. Cons - I do NOT appreciate being pressured so much! I understand up selling is key in any business but it was way over the top. I didn't like having to be the one to push to get my nail fixed. I really wish she would've wanted to make it right when I pointed it out. And lastly, I wish they would've asked me to pay before they painted my nails as it was really hard to attempt to pay and not mess up my fresh nails. In the end, I would love to return based on quality alone, but the staff's behavior has made up my mind. I'll be looking elsewhere in the hopes of a new salon with nicer staff and great quality. Read Less
Beth H.
14 Dec 2015
REPORT
They always do a great job.  Tommy does my nails and I always get compliments.  In the busy season you definitely have to book a day in advance for manicures, but in the slow season you can generally ... Read More
They always do a great job.  Tommy does my nails and I always get compliments.  In the busy season you definitely have to book a day in advance for manicures, but in the slow season you can generally get an appointment the same day. Read Less
amosita
27 May 2012
REPORT
These guys are the best!!!! I am so rough on my nails and even work at a hardware store and they never break or chip!!! Even after four weeks of not having them done they still look fabulous!!!!! If y... Read More
These guys are the best!!!! I am so rough on my nails and even work at a hardware store and they never break or chip!!! Even after four weeks of not having them done they still look fabulous!!!!! If you try them once, I garuntee you will be back!! Read Less
lcmomof6
6 Feb 2012
REPORT
I have been going there a while now and have always had and witnessed wonderful service everytime... I have refered several of my friends and travel from Loudon to Nails and Wax to get my nails done i... Read More
I have been going there a while now and have always had and witnessed wonderful service everytime... I have refered several of my friends and travel from Loudon to Nails and Wax to get my nails done instead of going somewhere locally because they are so great. I have had my eyebrows done as well and absolutely love them. Tommy and all of the girls are great and the atmosphere is wonderful as well... I have had to wait for a while to be seen but it is so worth any kind of wait they have there. Of course it is best to set up appointments but they do take walk ins as well. Read Less
ericagroover
4 Dec 2011
REPORT
I love these guys! Diana & Tommy are the best!! You will not be disappointed by giving them a try. Tommy is the best around at doing acrylics! They have the best customer service you will find anywher... Read More
I love these guys! Diana & Tommy are the best!! You will not be disappointed by giving them a try. Tommy is the best around at doing acrylics! They have the best customer service you will find anywhere.They know you by name the 2nd time you come in. Read Less
vonorechic
24 Feb 2011
REPORT
The workers are wonderful and the atmosphere is calming and peaceful. I noticed my friends nails and how she has had a full acrylic set on for a month and nothing was chipping, fading, or falling off!... Read More
The workers are wonderful and the atmosphere is calming and peaceful. I noticed my friends nails and how she has had a full acrylic set on for a month and nothing was chipping, fading, or falling off! She works with dogs everyday so I know she is hard on her nails. She recommended this place and I decided to try Nails and Wax out and I LOVE IT! My nails have lasted a long time and will be headed there soon for a fill in. The prices are reasonable and the staff is friendly. THANKS FOR A GREAT JOB!!! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know