DO NOT COME FOR ANY WAX SERVICE!!!!! Went in and the lady completely messed up my eyebrow wax. She cut it so short and they are uneven in thickness when I had told her I like my eyebrows thick. Although I got a refund they kept asking to fix it which I told them they were not gonna take off even more hair!!! I told them this can’t be fixed because you cannot replace hair!!!!! My mother comes here as well and last time she can in for a manicure they cut her nails on one hand way to short and left them uneven. Trudy is a nice person who tries to fix the mistake of her employees but it seems more training needs to be taking place. We will not be returning Read Less

First time here, went for mother/daughter pedicures....really enjoyed it. Great atmosphere. Laura and Leah were awesome! Great way to end my trip to Colorado...will definitely come back next time I'm in town! Read Less

Reading one of the prior comments, I see rough. I LOVE rough. Tina, my manicurist pedicures follows my instruction. She is excellent! I want to feel as if I have had a massage at the end of my appointment. She does that well and I tip well as anyone should consider. If you thought your person was being too rough, it's up to YOU to let them know. They aren't mind readers! Thanks IDOZl Nails and especially Tina! Nancy Cross Read Less

I have been to this salon for pedicures before yesterday. After yesterday's​ experience I will never return. The person providing "service" was rough and rude. She could not contain her anger when I took one of my feet out of the tub incorrectly and the edge of her sleeve got a little wet. I truncated the pedicure as I was not confident the painful stabs would not intensify. Although I assured her when I called an end to the pedicure that I would pay for the service she became belligerent, asking and then insisting I pay for the service. She snatched my debit card out of my hand and slammed the receipt on the desk. We all have bad days. We don't have to take our bad days out on the people paying for a service. Read Less

Rough, rude treatment. I truncated pedicure as person providing the service could not contain her anger because I didn't put my foot up out of the basin correctly. I told her I would pay and she asked me three times if I was going to pay. Not interested in reason why I called a quit. Snatched my credit card out of my hand. Do these folks a favor. Don't​bother them with your presence or your money. Worst $30 I ever spent Read Less

Expert gel manicure and pedicure. The ladies were very nice and professional. It was especially nice that they let my daughter and I get mani pedis when we came in two minutes before closing time. They were perfectly happy to do the job! Our nails look beautiful. Read Less

I always have a very nice experience here. My favorite person is Tina. She does a great job, very attentive to you. I would have to say about previous comment, why would you sit in cold water for 30 minutes. If you can sit there, text and complain, why wouldn't you just say something to the people in the room?? Read Less

Velvet Files is my go-to. I don't trust anyone else with my nails! Bonnie and Liz are so hospitable and Jennifer gives the best manicure and pedicure. Plus the space is a relaxing retreat that I love escaping to! Read Less

I had my nails done and a petacure. Teresa did both. I am ready to have my nails done again and she did such a good job I am hoping to get her again. I felt like a princess for a day. They took great care of me. Read Less

I love having my nails done at Velvet Files. The place has a great vibe, all natural products, and Jen is truly exceptional at her job. My manicures and pedicures often last 3 weeks. It has become my favorite spot in FoCo for sure. Read Less

Everything about Velvet Files feels luxurious! All the ladies are incredibly sweet and made me feel relaxed and well pampered. The best part, my mani/pedi from two weeks ago still looks brand new! Also, the rosewater mist is the best midday pick-me-up! Great product lines, great atmosphere. Only wish I lived closer. :) Read Less

Velvet Files is THE place to go for a top shelf, soul-pampering luxurious manicure and pedicure. The local owners Bonnie and Liz are gracious, warm, and compassionate. They have completely renovated the space on Linden in the heart of Old Town to be both environmentally-gentle as well as gorgeous. For their products, each one was chosen with care, and each one smells even better than the next. In addition, some of their Velvet Files exclusive products are made locally by othe...r female small business owners, using all natural ingredients and essential oils. The nail techs and aestheticians are highly professional and outstanding - and the majority of them have been in the business over 10 years. I HIGHLY recommend Jennifer when you make your appointment! But all of the ladies are talented and top notch. Combine the nail staff with the quality polishes they use (all of the polishes are completely free of the top 5 toxins commonly found in polish), and not only will you breathe freely of the refreshingly breathable air, your pedicure will look as amazing on Day 20 as it did the moment you had your nails done. Except you will long to come back and experience the divine soaks and scrubs! Velvet Files is unlike any nail salon you have been to in Fort Collins. They have set the bar in a new dimension. Absolutely glorious services, products, staff, and ambiance. HIGHLY RECOMMEND. See More Read Less