I had a great experience at Nailbar Collierville. I love Chris and everyone there!!! The staff is cool and Chris is hilarious. It’s such a nice place and a nice atmosphere and I love that they have wine. My nails last 10 days longer when I get them done here vs. other salons. Read Less

Chris the manager/owner is EXTREMELY rude and unprofessional. I’ve finally had enough of his behavior and shared my dissatisfaction with him for the last time today. Please beware before going and spending money at this establishment.... I will say that if you don’t mind being disrespected and rudely spoken to then you are free to go there bc the skills are there but nothing else. Read Less

I had a wonderful experience here. I was able to get in quickly during lunch and the staff was very nice. I got a shellac mani and it lasted 3 weeks without lifts or chips (this never happens)!!!! I am also really hard on my nails with crossfit and just everyday life. I will definitely be back. Read Less

It is a clean shop and it's great that they are open on Sunday. If your expectation is someone who is motivated to do your nails better than you can at home...try another option. My manicurist (1) was more interested in his phone, (2) even upon request didn't offer a refreshment, which is one of their spoilers that they advertise, (3) barely did the minimum of my premium pedi - yes I noticed, (4) then had me walk before my lotion soaked in causing my feet to slide and the toe separator rubbing my painted tootsies. That was just the pedi. On to the mani, he did not ask shape, didn't file smoothly or clean the edges and when he asked if it was ok I took the opportunity to point out what I was look for. He then took his cosmetology license down off the wall and sat it next to us on the counter (ya'll...I can't make this up). At that point I gave up, scolded myself mentally for a bad location choice for my mani/pedi treat and paid full price/tip. This was my experience, hope others have better luck. Read Less

I came in 25 min before closing and they still served me. At first it seemed like he (cannot remember my nail tech's name) was rushing through it but he did a wonderful job. Prices are about average was 23$ for a fill-in with regular polish. Nice friendly people who made conversation throughout the time I was there. Very clean inside, modern. Kind of dark for a nail salon not sure how they see the nails real well but they seem to be doing just fine. Read Less

I have been to this salon numerous times (10+) in the past year and a half. Each time I've been I've received an average to slightly above average set of nails. I prefer the dipping powder service. I have made appointments and walked in and always have to wait an average of 30 minutes, often being worked in while they're still working on another customer. If they get busy while you're still in the chair, you may as well call it quits because they're going to aggressively rush through your appointment resulting in a poor result, and quite likely, with a couple cuts for the ride home! The men (ones I've personally dealt with) speak abruptly and are rude, rarely speaking TO me other than to bark orders. I leave feeling stressed and questionong why I continue to go back, so I am moving on in search of a more peaceful experience AND great service. Recommendations welcome! Read Less

I've been coming here since May and have gotten only gel manicures until today. The gel manicures come out great and the staff is friendly. Based on that alone, I would have totally given five stars.However, today I decided to get a dip manicure after loving it at another salon. After my experience this afternoon though, I would vehemently advise against a dip mani here!!! My cuticles felt like they were being run over with a chain saw. I have three fingers cut and bleeding. No one cared that my cuticles had been cut or got bandaids before I left. Needless to say, despite a good history of gel manicures here, I will not be returning. You shouldn't have to get antibiotic ointment and bandages after visiting a nail salon. Oh, and on top of all this, he still charged me $48. Read Less

My overall experience at this shop was the absolute worse. I arrived and was greeted, and told to select a color. The nail tech (Anthony- no name tag worn- I got this name off my receipt) was courteous and did a good job on the mani. This is the first out of many nail salons to ask me to select a numbered nail color (shellac) from a display basket, but then tell me I have to also go find the matching numbered color regular polish from the wall- after I had already sat down. After starting the process for removing the old (shellac polish) from my nails, then we moved to the back to change the color on my toes - once I got in the pedi chair I realized I didn’t remove my gladiator sandal– so I sat down in the pedi chair with the sandal on, with hopes that Anthony could help remove my shoes.Well, Anthony had walked away to get the polish- so I sat down with my shoes on but placed the sole upward so it wouldn’t touch the bottom of the foot prop. Well- the nail tech beside us (she did not have on a name tag- out of nowhere, said mam- “take off your shoes”. Note- I had alum foil over my fingertips. For the record- she was the tech over to the right side- back wall- check your cameras- this lady is rude. She was very rude. This lady was totally out of order- she was not waiting on me and should have let Anthony decide if he wanted to help me with my shoes. After my mani- I got up to wash my hands&accidently bumped my wet toe polish on my gladiator sandal that Anthony had sat right behind my chair. I told him I bumped the big toe and he said-“oh my and that color is so hard to polish and takes a while to dry”. He didn’t say it in a rude tone, but enough to let me know he wasn’t happy. However- had he not placed them right on the side behind me where I had to get up – then maybe it wouldn’t have happened. Just plain rude to make any comment. Also,during my services- he was sneezing and periodically wiping his hands across his nose, which was very nasty and disgusting. Read Less

My nails look great! Called ahead to see if they took appointments or walk in only, but since they did both I made an appointment because being a mom of 2, I wanted to make sure I didn't have to wait a ridiculous amount of time before getting my service. I literally made my appointment 15 mins ahead of time. Kenny was my nail tech today. Got in and got out in 35 mins for a gel mani. They even put a hot towel on my hands and gave me a hand massage in that time. I do not think I have ever spent less time anywhere and got this fabulous of a gel mani.  Kenny didn't chat me up and THANK GOODNESS. I try to get peace and quiet whenever I can. Thanks Kenny!The salon itself is very clean. I didn't have any trouble finding parking which is a huge plus. I'll be back! Read Less

Love the Nail Bar!! I started coming here because they have the dip powder. Chris always does an excellent, thorough job on my nails. Although the dip is more expensive than shellac, it lasts about a month!! The Nail Bar is very clean and relaxing! Highly recommend. :) Read Less

I went to Nail Bar for the first time to get a pedi.  I usually go to the place across the street, but thought I would try this place.  It's a really pretty salon.  Very modern and airy.  Very clean.  I like how all technicians wear white jackets.  Looks very professional.  It's also very large and I saw them accept walk-ins which is awesome bc the "other" place says they accept walk-ins, but they never have openings. My pedicure looks great and the tech did a great job.  Very relaxing. Read Less

My favorite place to get my nails done! I have been going here for months now. I get compliments on how great my nails look on a regular basis. The staff is extremely friendly, and always makes time for me. I have never had a tech I didn't like. I highly recommend this salon. Read Less

The nail tech was very rough.  His nails dug into my feet and when he worked on the cuticles it felt like he was ripping skin off.  I have a callous on the outside of my pinkie toe.  It is a result of hammerhead toe - not a true callous.  I had to tell him multiple times not to file it down.  Massage was decent, tub water was cold, polish application was good.  Dude kept singing, too.  Not a relaxing experience.  I'll stick to Elite across the street. Read Less

If there was less than one I would pick that!  Buyer beware!  I paid a cash tip and crossed out the tip section of my credit card receipt and they still added a 20% tip.  This is a regular practice of theirs - heard from other friends who will no longer go there - just be cautious!  Also had a friend who just got a pedicure and they cut her foot - she got an infection which shows it's hit or miss in sterilization of their tools.  Won't be back Read Less

I've went nail bar a few times now and I always go to the manager Chris, he is absolutely awesome at what he does, but since today's trip was last minute I didn't book and appointment I just walked in and of course he was booked up so I told them I would just take the next available this girl walks up and says she'll take me and I'm skeptical and she can tell so she says "you never know til you try" well she had a good point so I let her do my nails, I get a full set and I'm pretty picky about them.. well she was amazing, she was hilarious and kept me laughing and she also did a great job, her name is Jessie or as she kept telling me "remember my table number" and hers was #4! If you ever go there try her out! Read Less

Do not go here!!!! They are under new management and the quality of service is poor. I have been going here since I moved here and was quite please. I was charged $25 for them to literally paint my nails no manicure anything just paint. I refuse to come back. I also witnessed another unpleased client from her manicure experience. This was the worst service ever. It literally took him 10 minutes to do my nails and costed me $25 I could have done this at home. To think this is what I celebrated my birthday doing. Not pleased at all! Read Less

Horrible! They are prejudice ! Very disrespectful! Every time I go there, and I had been going since June 2016 , they over look me when I come in. They move me about 3 times each time I come in. If a Caucasian woman comes in after I do, she is seen and attended tp first and given the utmost respect. When I questioned the Manager about this, he had a lot of excuses and a bad attitude. Read Less

The service here is great! The staff is very friendly. The nail salon is also very clean with prices being extremely reasonable. I got a pedicure and a full set done with Jimmy, and I was extremely pleased by the outcome. I can't wait to go back the next time I am in town! Read Less

First time experience today. Went in here because I was in the area and eating next door at Pyros. The decor looked to be above average as far as nail salons go so I thought I'd try it. Everyone was very nice and was seated immediately to get a shellac manicure. The man who did my manicure was so rough trimming my cuticles, it seemed never ending. I am usually pretty tolerant of anything they do at nail salons but this was the worst I've ever experience. He left four of my fingers bleeding. Only to brush over them with alcohol wipes, ouch. But still, not that big of a deal if my nails turn out good. Well.. he started painting my shellac. It turned out decent but some spots the color is inconsistent. I'm pretty sure he also left off the top coat when he got done. I'm kicking myself for not asking. Still whatever. Then I go outside and they are a completely different color in natural light? I don't get it? It's definitely different than on the color wheel provided. All in all I doubt I'll be going back. I paid $35 + tip for something I think can be done better at the place I usually go, for less! Two stars because they were nice, the place is cool looking, and it was at least fast! (Would've been really upset if I had wasted 2 hours there like some reviews I've read) Read Less

As far as nail salons in Memphis go, this one is clean and friendly. Their tools hermetically sealed, which is wonderful to see, after some of the nightmares I've been to in this town. It feels more like a bit of an assembly line, versus a day at the salon/spa, however. My daughter and I went in for pedicures before vacation. We did not have an appointment, and were seated almost immediately. We both loved the massage chairs, and the choice of smells they use for the foot bath. The pedicurist was very gentle and took great care to remove the rough spots on my heels. I did have to ask for wine, though, while other customers were offered immediately. No biggie, just kind of one of those details that can easily be fixed. I was surprised that, for the size, they do not offer many OPI color choices. And zero OPI gels (no one in Memphis does). Overall, it was good, but not great. Certainly better than most I've tried, but still looking for that GREAT salon feel I'm used to. Read Less

Service is great! Never had a bad experience and I have been going here since the establishment was open. Kevin the owner is great! As well as his team .. You pay for good service and the prices are reasonable ! Read Less

The people working were nice and the salon is pretty and clean. However...I called early for an appointment (manicure and pedicure, on a weekday) to verify availability and arrived a few minutes before my appointment time. I then sat for nearly an hour in a flat manicure chair awaiting instruction while they took three walk-in pedicures and more.The services and pricing are vague.After my hour wait, my shellac manicure involved some aggressive cuticle trimming, drawing blood on multiple fingers. There's no doubt she felt me wince and saw the blood. She asked about cutting nails, and I asked for just trimming and jagged ones/evening them out. They're now all cut uncomfortably below my fingertips and have little red specks from my "cuticle trim."When that was done, I was brought back to an already full pedi tub that was cool at that point. Two hours had passed by now and I had to ask for something to drink. The pedicure was also aggressive. The "massage" part involved punching my calves. One of the gentlemen working was arguing on the phone with a car dealership that was scamming him, which--that's fair and warranted based on the conversation--but I don't know that this business appreciates that we drop a decent amount of money for a relaxing experience. As soon as my toes were painted, the pedicurist walked away with no directions for me. I gave it 10 minutes for some sort of attention and then finally just went to the desk to hopefully pay and leave. So--I made an appointment and spent more than 3-1/4 hours for a mani-pedi that was the opposite of relaxing, with half of the time spent waiting without any insight as to what was next and when. If you're going to leave people waiting for exorbitant amounts of time, acknowledge them, give them a time frame and a head's up, offer them a beverage, have WiFi. I'm new to the area. This place is new. But it's not so new that they shouldn't have things together by now. As a "spa," the focus is on relaxing the customer, creating a special, comforting experience for the customer. This was especially true for me. It was my first day out of the house after two weeks healing from surgery and I feel like I threw away time and money--especially considering the kind of service I have gotten at the Poplar Ave. Elite Spa for the same price. You live and learn, I suppose. Read Less

I had a wonderful 4 in 1 pedicure today with Henry and greatly enjoyed myself. He engaged in the right amount of conversation, gave me a water bottle, explained the differences in pedicure options clearly, and my toes look wonderful. Henry gave 5 star service.I give the place 4 stars overall because I would like their service menu/pricing to be posted more clearly on their Facebook page. I think their prices are very fair for the newness and cleanliness of the place and so they should feel proud to post them. Read Less

I love this place!  Was a fan on Vo's but noticed they started to loose personal touch... now I have a new place that makes me feel welcomed and didn't seem like I was/am another chair to turn!  If you haven't  been here, it's a must!  Like nothing else in Memphis that is not a private salon. Read Less

Great atmosphere mostly due to the design of the place. Like the two rows of pedi chairs, however wish they had enough personnel. There are usually 3-4 employees and this place could definitely accommodate more! Read Less

Pretty building and great location but I came here needing a pedicure based on Yelp reviews. First of all, I was placed in a chair and the water became cold by the time the manicurist began on my feet. I had to ask 3xs for hot water and she still ran a small amount that only made the water slightly warmer than cool. I asked for hot water again and never got it. I soon realized with how slowly and cumbersome she was that she's new and doesn't understand any English. I ask the staff to help me to translate but they walk away and continue to help the regulars. This is awkward because she seems like a sweet lady and I don't like complaining or constantly having to ask for detailed things that should come with the service. Most people in the salon business deal with industry workers and can see that my feet needed someone with a bit of experience. This lady would've been great for my children and their tiny callous-free and smooth hands and feet! 1.5 hrs have passed and I'm still having to ask the manicurist to PLEASE remove more cuticles. Please use a rough surface device to get the calluses. Also, I asked repeatedly to have my nails cut as short as possible, yet she's already drained the bath and did a very half-hearted and weak-handed "massage" with the orange salt scrub that left much to be desired. I see customers being offered bottle water and wines and I've received nothing. No English speaking staff have come by to check on this extremely uncomfortable situation. I stand on my feet in heels sometimes 18hrs per day and walk over 6miles in these heels. Pedicure and foot care is important to me and I can't afford to spend $35+tip to be a Guinea pig for an unsupervised trainee. It's not fair with the number of hours I work to lose this much time and have nothing to show for it. I finally ask a gentleman after walking by if he spoke   English. I finally got my can of soda and he clipped my cuticles for me at the 2nd hour. I'm too tired at this point to even worry anymore. It's hit or miss with good nail service. Read Less

Pretty building and great location but I came here needing a pedicure based on Yelp reviews. First of all, I was placed in a chair and the water became cold by the time the manicurist began on my feet. I had to ask 3xs for hot water and she still ran a small amount that only made the water slightly warmer than cool. I asked for hot water again and never got it. I soon realized with how slowly and cumbersome she was that she's new and doesn't understand any English. I ask the staff to help me to translate but they walk away and continue to help the regulars. This is awkward because she seems like a sweet lady and I don't like complaining or constantly having to ask for detailed things that should come with the service. Most people in the salon business deal with industry workers and can see that my feet needed someone with a bit of experience. This lady would've been great for my children and their tiny callous-free and smooth hands and feet! 1.5 hrs have passed and I'm still having to ask the manicurist to PLEASE remove more cuticles. Please use a rough surface device to get the calluses. Also, I asked repeatedly to have my nails cut as short as possible, yet she's already drained the bath and did a very half-hearted and weak-handed "massage" with the orange salt scrub that left much to be desired. I see customers being offered bottle water and wines and I've received nothing. No English speaking staff have come by to check on this extremely uncomfortable situation. I stand on my feet in heels sometimes 18hrs per day and walk over 6miles in these heels. Pedicure and foot care is important to me and I can't afford to spend $35+tip to be a Guinea pig for an unsupervised trainee. It's not fair with the number of hours I work to lose this much time and have nothing to show for it. I finally ask a gentleman after walking by if he spoke   English. I finally got my can of soda and he clipped my cuticles for me at the 2nd hour. I'm too tired at this point to even worry anymore. It's hit or miss with good nail service. Read Less

I am a regular client of a nearby nail salon. I have been having difficulty getting in for a pedicure lately,  so when I could not get in touch with my regular place, I stopped by here to make an appointment. Nail Bar is new,  so I had no trouble scheduling. I did have to bring the "book" to the owner so he could record the appointment. I returned the next day for my appointment and I was quickly escorted to my pedicure chair. I was offered a drink and was encouraged to try the deluxe pedicure. I opted to stick with the Classic pedicure, but I was asked more than once if I wanted to try the deluxe for a few dollars more. My service was thorough and, as a person who gets bi-weekly pedicures,  it was more than sufficient. Deluxe was not necessary. Everything was the same as my regular place except that I was not offered a drink refill. Overall a good experience Read Less

I have lived in the Memphis area for about a year and had never found a consistently great nail salon or even a consistently mediocre salon... That being said, The Nail Bar is now open and is wonderful! I have found my new and permanent nail salon! And it is AWESOME!It is brand new, the decor is very nice with a relaxing feel. I was greeted immediately upon arrival and offered a beverage. I didn't have an appointment, but they fit me in right away. I don't think that will be the standard going forward because once people start finding out about The Nail Bar, I think it will definitely get busier. The staff there were friendly and welcoming.Kim was super nice and very skilled and very gentle. I elected to get a deluxe mani/pedi with the 4/1 box. They also offer basic, Classic service and a Deluxe 6/1 that has extra scrubs and masks. The deluxe pedis have different "flavors" of water mixed, scrubs, and lotions you can upgrade to; ranging from Vit C invigorating and Lavendar relaxing. The pedi chairs are brand spanking new and have great massage features. Kim was awesome, taking care to cut and file evenly. She had perfect pressure with the relaxing foot massage and finished with hot stones AND a hot towel! My polish looked great and she used a base coat, two coats of polish, AND a top coat... Something you would think to be standard at most nail salons, but so many in the area either skip the base or top coat. Nail Bar uses BOTH! My manicure was a basic one, but still performed with skill and a relaxing massage and a hot towel. And again the polish was applied with BOTH a base coat AND a top coat. Kim did a great job! I was very impressed. All in all, I think the new Nail Bar is definitely going to be my permanent place for nail services. The staff is friendly and skilled, the salon is very clean, stylish, and relaxing, and IMO their prices were very reasonable for the level of skill and service received. I'm so happy the Nail Bar is open! I will definitely be back! Read Less

This place is brand new to the block but they definitely know what they're doing. The salon itself is beautiful and has a relaxing atmosphere. The nail technicians work hard to make sure you like what you're getting at all times. I've been here on two separate occasions already (once for mani, once for pedi) and I will definitely be back soon! Did I mention they have wine? Read Less

I agree, took my 16 yr old and they talked her into getting an upgrade. Well her pedicure polish was not that great. I brought it to the owners attention and he said her nail was cracked. He didn't fix it. The owner also bragged about giving me 20% off. That's a rip off, if you calculated right they raise their prices and your right back at paying regular price. Read Less

Do not go here! I had a terrible experiece. I was lied to by the owner. They lied about the pricing, and did nothing to change it once they overcharged me. The pedicure was average, and I felt so terrible when I found out they charged me 16 dollars more than the girl next to me for the same pedicure. Very angry and hurt. Read Less