Cindy was AMAZING at Ombre color that i chose to dye my hair. She was so kind and made the wait well worth it ! i LOVE my color in my hair & my mother who also got her haircut by Cindy was happy with her haircut as well! We will def be a regular and requesting Cindy when we go ! Read Less

When I initially started going to this location, I didn’t have the best experience. I won’t mention the stylist’s name, but let’s just say she was a master at over-charging, claiming you needed additional coloring correction services that weren’t needed, completely unprofessional, and the list goes on (she would milk me for almost $300 and my hair looked awful afterwards). I even made an appointment with her once, she cancelled and rescheduled, then I showed up to the new app...ointment time and she cancelled again on the spot as I walked in because she was “too far behind.” She has zero ethics and courtesy to pick up a phone and call clients before they take off of work. That was earlier thics year (several months ago). After that happened, I met Shawn, the manager over the Poplar Collierville location. My opinion and dedication to this salon completely changed after he took over my hair care services. Now.... he’s ALWAYS busy, so you have to book him in advance. He’s very popular for a reason, but I can’t imagine going to anyone else. He has done a beautiful job on my cut, coloring and highlighting every single time, and he’s done my hair several times now. Shawn doesn’t charge me a fortune or con me into paying 5x the cost it should require to fill in my roots and highlights. I trust him 100%. To top everything off, he has an amazing personality and keeps me entertained the entire time that I’m there. He remembers his clients and makes and effort to get to know you. That really means a lot to me. I recently moved 45 minutes away from Collierville, but that will not stop me from driving back to Shawn every time. I will continue to have Shawn color and style my hair every 2.5 months, as long as he’s there. See More Read Less

When I initially started going to this location, I didn’t have the best experience. I won’t mention the stylist’s name, but let’s just say she was a master at over-charging, claiming you needed additional coloring correction services that weren’t needed, completely unprofessional, and the list goes on (she would milk me for almost $300 and my hair looked awful afterwards). I even made an appointment with her once, she cancelled and rescheduled, then I showed up to the new app...ointment time and she cancelled again on the spot as I walked in because she was “too far behind.” She has zero ethics and courtesy to pick up a phone and call clients before they take off of work. That was earlier thics year (several months ago). After that happened, I met Shawn, the manager over the Poplar Collierville location. My opinion and dedication to this salon completely changed after he took over my hair care services. Now.... he’s ALWAYS busy, so you have to book him in advance. He’s very popular for a reason, but I can’t imagine going to anyone else. He has done a beautiful job on my cut, coloring and highlighting every single time, and he’s done my hair several times now. Shawn doesn’t charge me a fortune or con me into paying 5x the cost it should require to fill in my roots and highlights. I trust him 100%. To top everything off, he has an amazing personality and keeps me entertained the entire time that I’m there. He remembers his clients and makes and effort to get to know you. That really means a lot to me. I recently moved 45 minutes away from Collierville, but that will not stop me from driving back to Shawn every time. I will continue to have Shawn color and style my hair every 2.5 months, as long as he’s there. See More Read Less

I loved the highlights that I got.Summer is awesome and very good with her, I loved it! I am new to town and I was very confused about where to go for hair but I just got the right place.I would definitely recommend this place. Read Less

I have been going to Shawn for several years.... can not say enough wonderful things about this talented stylist/artist. Punctual, wonderful customer service, always positive, creative, but mostly..... lovable and kind. If you are looking for a wonderful cut and color.... Shawn is your man!!! Read Less

I had my nails done here and hair cut and dye. Nail was ok but they had no cold water for my feet so it was boiling hot and the tech had to continuously poor cold water with a tiny cup a million times. And then there was my hair, the dye job was fine but the cut was horrible and she didn't ask if I wanted layers or not until it was too late and then I asked for curls and she made my hair like a 10 year old girl for Sunday church. Oh and when it came to washing my hair they had no hot water so she washed my hair dye out with cold water and also did a sloppy job splashing my eyes. Horrible. Read Less

Made a last minute appointment this morning to get a much needed trim. I was paired with Ms. Phyllis. She was amazing. I had previously seen my hair stylist friend a few months ago and got a cute pixie cut. It has now grown out and almost resembled a mix between a bob and mullet. So definitely needing a trim to even out my hair as it grows out, I saw Ms. Phyllis. You can definitely see her calm confidence radiating from her as she explained how she was going to cut your hair and proceeded to cut my hair. Throughout the whole process she explains what she is doing and why she is doing it. My stick straight, course Asian hair has been tamed. I can't wait to see her in 2 months for another trim as I go on the journey of growing out my hair into a lob. Read Less

Okay... This is my second review. After speaking to the receptionist today, she was very understanding about me not getting the style I wanted and scheduled me with someone else for tomorrow morning and said that they would fix it for free! That is great, because mine was supposed to be free in the first place, due to the fact that I donated 10 inches of my hair to Locks of Love, however they charged me $30 for it and I got a not so good hair cut in return for my 10 inches of hair and $30. So I will give them 3 stars for fixing the hair for me and not re-charging me again. Everyone was nice, but it should have been right from the beginning. I am hoping that I will get a good cut tomorrow. We will see how it goes and "if" I will remain a customer or not. Tomorrow's cut will be the game changer! Wish me luck! Read Less

Gypsy is really awesome. Always go to this location with the daughter and she works with both of us. From bleaching to drastically cut hair, Gypsy is our go-to girl. She also likes to hear jokes, which makes my daughter happy. She is really funny and does killer haircuts. I totally recommend booking an appointment with her when you visit this location. Read Less

Although it is a bit pricey that people are nice and make you feel comfortable and are friendly. The person who does my hair is so sweet. I get my hair colored and cut their and my hair always turns out beautiful and looks like a natural color on me. Read Less

I had a delightful base & highlight color and styling experience with Phyllis, aka Fee Fee.  In addition to being confident and talented, she was warm, funny and sweet.  I went to Gould's purely on the basis of location and Yelp and I am so glad that I did.  My hair looks great!Thanks Phyllis! Read Less

very unfriendlY staff. n0 smiles. and 0ffensive... i d0 not like the way they answer the ph0ne, either.. alwaays s0unding miserable.. i prefer the FOREST HILL-IRENE locati0n, and highly-rec0mmend that particuLAr l0cation thank u. w0rk 0n that STAFF!!!!! Read Less

Review is strictly for Lisa and her waxing prowess. She's so amazing, I followed her from her previous place of employment out to the bowels of West Poplar. This woman knows her wax. I won't share intimate details of my experiences with her, but ladies, if you need to be waxed and waxed well, ask for Lisa. Read Less

I love Gould's. More... I love Shawn.  I went/have been going here since 2005 and Shawn has never failed me.  Or my mom, sister, and brother.  Now, one thing I wish all hair reviews would have is what type of hair people have so I know what a stylist is good at working with.  My hair is straight as a pin, baby fine in texture, and thick as all get out.  That being said, I don't think there is any type that Shawn can't work with as all of my family members have different types of hair.  Shawn is also a color genius.  Another great thing about Shawn is he will be honest and tell you if he doesn't think something is a good idea.  He always seems to get what I'm going for, whether I'm describing it or showing him eight pictures from my phone.  I moved away from Memphis in 2012 and yet every time I boo a flight back, the very next thing I do is book a hair appointment.  Shawn is very, very popular though so book early! Read Less

My first appointment with Gypsy I walked in and told her to faux hawk my hair.  She had no problem coming at me with the clippers and doing something extreme.She does my amazing color. I love that I can come in with some pictures and ideas and she works with me to make them happen.  she isn't afraid to take risks. I love that because I don't want boring hair. She listens to what I want and always makes sure I am happy. Read Less

Hair Extensions--coming from San Francisco and long a fan (fine limp natural hair) extensions are a must!!!  When I moved to this area I was flying back to the west coast to get them done.   i found Goulds in Collierville, stylist, JoAnn Riggs and woohoo, five years later I am getting then done every six or so weeks.  If you wear extensions or want extensions (for just volume or length) make an appointment with JoAnn.  She is the best!  I even had her put on the Hairdreams Microline for awhile to enjoy the hair I wish I had. Read Less

It is expensive but what was worse than that is the treatment I received. My hairdresser was apparently overbooked and had me get out of the chair three different times so that she could start another client. The chairs I was moved to belong to other hair dressers and were aggravated that I was taking up their space. Not going back. Read Less

First of all, I should mention that I'm actually from Austin, TX and am only here for the month while I am waiting for my lease to start on my new place in New York.  So in the mean time, I'm staying in Collierville with family and needed to get my hair done. After checking out all the reviews on Yelp, I decided to try Gould's since the reviews sounded so good. So I made an appointment for highlighted, a trim, eyebrows wax and a manicure and a pedicure....you know, the whole shebang.  Boy am I glad I did. I absolutely love the results and I had a great time there. My stylist was Debbie and she is real fun to talk with and she knows what she is doing. I love the way she trimmed my hair and I love how my color turned out. If she makes a suggestion, you should trust her because she knows what she is talking about.  Anyway, when ever I'm in town I will definitely go back to see her.  She is now my regular stylist here in Collierville. Read Less

I went to this salon because of the previous review that was written.  It told of FeFe and how great the was.  I booked my appointment with her.  Being new to town, I rely on YELP for everything.  I booked my appointment with Phee Phee Green.  She was a true delight, and is very knowledgeable and listens to what you have to say regarding your hair.  I felt like I'd found a new friend.  I only had my color touched up, but will definitely go back to Phee Phee again in a heart beat.  She matched my color  perfectly...if you need "hair help" or a new style....definitely call Phee Phee.  She get a 5 star in my book.  The salon is clean and bright and everyone seems to be having a great time. Read Less

I go to FeeFee here for hair cuts. I love the way she cuts my hair. I never really love they way any hair stylist styles my hair, and always go home and take a shower and fix it again. I hope she never leaves, and the way she cuts my bangs is awesome Read Less