Let me start off by saying I been here before with no problems, I came in today and signed in on the clipboard and was told there would be a 45 minute wait, I came back in 35 minutes and my named was marked off the board , she then told me I would have to re-sign in and go to the back of the wait. Must be nice to be that busy to turn customers away , I bet on Wednesday morning, she would beg for my business, oh well I guess I will go to one of the (multiple) other nail spas in the city. Read Less

Love the nails. Hate the way they bump you after they start on your nails to do someone else. She had someone paint my toe nails, that took forever, when I was done with that, they ask me to wait for her to finish the person that came after me. This is not the first time it’s happened. I guess I’m not top customer. Read Less

I love this place. They are the most friendly, professional, and talented place I’ve been to. Today I came to get my nails done for my wedding. They look even better than how I envisioned them. Thank you Mai!! Read Less

LOVE THEM! They make sure you are happy with their work before you leave and if not they will fix it for you with no complaints. All of the workers draw AMAZING designs on my nails. This is the only salon I trust💝💝 Read Less

Mai and her husband are amazing! All of the staff is great and engaged with their clients. The playlist is awesome, they offer drinks, and pay close attention to detail when working on you. I used to go to another nail salon closer to my house before this one and I will never go back. I’d rather make the drive to Top Nails. Read Less

Yari did my nails. She explained everything answered my questions and was wonderful.  I will be back. They were busy and she still took the time to make them perfect and worked fast. I can't wait to get a pedicure too. Perfect shape and length. Read Less

My mom and I have been coming here for years. We tried a few places before finding Top Nails. We always ended up disappointed. We won’t go anywhere else. They are the best! We are always happy with the results. I just love Mai and everyone else at the salon. Read Less

I am happy to have found a place to get my nails done. The staff is great and friendly and do everything they can to make your experience great. I was dissatisfied with several other salons in the area due to the nail polish peeling off quickly. I have not had this problem since I switched to Top Nails months ago. Read Less

Mai took care of me today and gave me exactly what i asked for. The salon was extremely clean and well kept. I’ve had several places in Clarksville that just did a jacked up Job but i would recommend top nails to anyone!! They restored my faith in people of Clarksville knowing how to do nailsRead Less

Took my girl here, she loves his place, their prices are great ! Even if they are packed they will try their best to fit you in and they won’t try to rush. Mai is wonderful and so is the rest of the girls. I definitely recommend. Read Less

I tried giving this place another chance because my sister received great service so I was under the impression that the I would receive the same service. A service that I normally get took twice as long because the lady got up to do multiple things. I didn't mind her checking on customers but she got up to show her co worker a picture on her phone and to talk. Also, my nail broke in less than 24 hours which has never happened to me. This place is a no go for me. Read Less

I love this salon. I moved here almost a year ago and have gotten my nails done here and there but I’ve never found somewhere that I would keep going back. Yesterday on a whim I decided I would try Top Nail because of its reviews. It was a Saturday and New Years Eve weekend so I was prepared for a wait. Mai asked me what I wanted when I came in, when I told her I wanted a Long coffin shaped nail with design she said she would do it no problem. She worked on my nails to make sure they were even and straight and that everything was exactly how I wanted it. My nails are beautiful. It’s the best set I’ve ever had and I will literally never go anywhere else. It is a bit of a wait but I have no problem waiting when I know I’m getting exactly what I want. Mai is amazing. Everyone was so nice. I am so pleased with the outcome of my visit here.Read Less

I don’t normally do reviews but I will say that I am HIGHLY disappointed. I went in the day of my husband’s ball. This was last Friday morning. For starters, the woman that greeted me was rude. I didn’t quite hear what she said and she got quite snappy with me. I waited for a while and I don’t mind to wait. I was sat in one of the pedicure chairs for my pedicure. I was told that someone would be arriving in about 5 minutes and she was going to be doing my pedicure. I waited 2...0 minutes only to be taken out of my chair and rushed to a nail station. The woman that was doing my nails was rushing. The woman that I was sitting next to in the pedicure chair was obviously a friend of hers. She was upset because the woman doing my nails, couldn’t do her pedicure. So the lady doing my nails told her that she would do her manicure. The woman that did my nails, completely rushed through my full set. It’s been a week and my nails are already starting to lift! I’m highly disappointed and highly unsatisfied. I don’t care if your best friend comes in. You should do your best on every single client. This was even after she convinced me to do the gel instead because ‘it’ll last longer.’ Well obviously not because my nails look terrible after one week. I will not be returning. I’ll be taking my business somewhere else. See More Read Less

I went there for the 1st time yesterday & I felt pampered!!! I loved the experience!! From the cleanliness to the music and the professionalism!!! On top of that the prices were very reasonable!!! Thank you Top Nails!! I will definitely be back & telling all my friends!!Read Less

I am satisfy customer for 13 years. I live 88 miles away and that doesn't stop me from coming down here to get my nails and feet done. Mai is an amazing nail professional, she has tons of experience in so many ways. Her nails art work is off the roof. She free hand all of her designs. Whatever style you want she can definitely get the work done. I lived in Murfreesboro for 4 years now and I still haven't found someone that is equivalent to Mai. Make sure you give yourself ple...nty of time when you go because she is that good and people like myself is willing to wait. Not to take away from her other technicians, but when you have a boss that is passionate about her work, the expectations out of her staffs is the same across the board to meet customer satisfaction. On the note, request the new CatEye design that b**** is !! Keep up the great work Top Nails. See More Read Less

I had a great pedicure here today. I had a couple hours to kill and my regular nail place is closed so I gave this place a try and think I have a new nail place. Got right in and the pedicure was awesome. I got the callus removal and she did a great job, my feet are baby smooth. Everyone else there was getting great service bjust like me and all of the technicians seemed very attentive to everyone. No strong chemical odors and the place was very clean - Very happy, I will be back Read Less

Over pricedMinimal selection of shellac I like bright colors that pop they have tons of pinks reds neutrals I need something with flareI got my nails done eight days ago in the shellac is already wearing on the tips of my toes which I am not used to you I always get shellac and it always holds up wasn't fond of the color wanted a neon green something fun for summer closest they had was a minty greenOn top of the high price I was overcharged mine was 45 because I wanted the extra foot scrub but my daughter-in-law did not get that and I was still charged $45 for herI am new to the area originally from Colorado springs and I've never paid this much for such a minimum job on my toes -toes were left with points at the end and not rounded with the fileThis will not be my new nail place I will either do them myself or look for a better place in the area Read Less

This place is amazing . The owner is very friendly and pays attention to her customers . I didn't get my nails done by her , but she made sure i was taken care of . I had to wait an hour but it is so worth it ! and the lady who did my nails , was so sweet and did an amazing job and didn't rush , even thou it was close by the time she got to me . Definitely go here! Worth it! Read Less

I got my nails done here for my prom & graduation. They do an amazing job and are very affordable!! I will return, just on a weekday not the weekend when it is not so busy.. They were very crowded both times I went and it took me HOURS to get my nails done. When I went for prom, they started on my full set and went to give two girls a pedicure while I was sitting and waiting for about an hour. I hadn't even washed my hands yet or had my nails shaped or filed down yet, just pressed on. I was very upset, but they just did such a great job and for a great price. The service my first time is the only thing keeping me from a 5 star rating. When I went back for graduation, it was still very busy (obviously everyone was getting their nails done for graduation) but they were a lot faster this time. Read Less

Just had my first experience at Top Nails and I must say it was awesome. Mai is the bomb dot com for real. The atmosphere was great. She took great care if my hands. And thanks to her husband for the beautiful design. This will definitely be my regular nail shop. Thanks Mai! Read Less

Excellent, friendly, gentle, cleanliness, professional and respectful are just few worlds to describe the warm and welcome atmosphere of Top Nails Salon and its employees. Yes, the salon is always busy with customers waiting, but who would want to walk in an empty salon? Busy business means, good business and customers returned. Don't forget to call in advance for your 1:1 service appointment, that way you will be secured of a time slot for yourself. Yes, these workers are immigrants and they might not speak perfect English that might irritated some people, but the workers and their so called "broken English" should not be judged, but rather their skills and how well they take care of their customers. Keep up the outstanding service Top Nails. You guys are the BEST. Read Less

Last month, I had the privilege to visit Top Nails and its luxurious atmosphere as well as outstanding service. The salon is like a home away from home for me. I live in California and have been to many nail salons but Top Nails is exceptional because of the top knot customer service. They helped me with my ingrown toenails and without pain. Thank you everyone at Top Nails for making me feel welcome. Your dedication to your hard work is truly appreciated. I miss you guys now that I am back to California. (Not to mention, the price is affordable for the service.) Best Read Less

Last month I had the privilege to visit Top Nails and its luxurious atmosphere and outstanding service. The salon is like a home away from home for me. I live in California and have been to many nail salons, but Top Nails is exceptional of its top knot customer service. They helped me with my ingrown toenails and without bleeding my toes. Thank you everyone. It was a pleasure being service by your staff. Best Read Less

Great work, sometimes you have to wait for it but it is always done well!  I've seen some beautiful nail work, hand painted miniature exotic flowers etc. not just cheap stickers.  The last time I was there, getting ready for a trip I did my eyebrows and yes the ever thicker as I age mustache, legs.  Then proceeded to get a mani and a petty, my real nails using the gel polish on my hands.  It costs a bit more but it NEVER chips.  I don't like the fact that I have to go in to have it removed but my nails grow extremely fast so I literally grow out of it so...it is worth it in the long run!  The owner even gave me a discount because I had so much done at once.  Always excellent work! Read Less

This place never disappoints!! Mai is the sweetest and such a perfectionist! I fell in love with the holographic chrome powder and obliged! I like that she is so personable and takes her time with her customers. I appreciate when my nails look like someone took their time on them. They are beautiful! Thank you Mai!!! Read Less

This is the WORST PLACE for a manicure or pedicure. Not only was i soaking my feet for 40 minutes&getting passed over to watch other women who came in after me, get done with their pedicures first, but their polish sucks! i think my polish lasted a day&a half before it started peeling off like glue, not even chipping, i could grab one end&the polish would come right off in the shape of my nail.On the other hand, when i got my acrylics fixed here, the manager did a good job.ONLY let the manager do ur nails, trust me. Read Less

I will never go back! Every time I've been I have to wait 2 hours for the older lady to do a stupid flower and charge me and extra 5 dollars! Most recently I had to wait for her to finish shopping at Kroger and then I had to wait for her to finish cooking dinner and I still waited for her to eat dinner! Also when you get your eyebrows done she will not wash her hands and she puts so much oil in your hair(yes your hair) that you have to go shower afterwards! Plus she doesn't do very good eyebrows. Finally Every time they do my feet I end up with blisters and raw spots! This place is so ghetto and unsanitary save your money go literally anywhere else! Read Less

This place is ALWAYS busy! I've been to a lot of local salons but always find myself coming back to this place. The last time I went in I went 10 minutes after opening on a Saturday morning and there was only 2 ladies working and a group of 5 women getting manicures. My friend and I were told to pick our colors and go sit in the spa chairs. More ladies came in for services and more workers were called in as well. My friend and myself waited 45 minutes for our pedicures. We didn't feel rushed at all, the ladies were quiet but nice. Not much of a foot massage, wasn't very long but it was relaxing. The ladies nail art is the best in town! Well worth the wait and not too expensive- 35$ with design. Next time I go back I'll probably ask for a longer massage and just tip a little more. Read Less

I have been there twice and sorry I wasted my money.  I had a manicure done and it started to chip less than 2 hours.  The first time I requested gel nail polish and the job was awful.  The staff are rude.  They will be on the cell phone while working on you.  I had my grand child with me both time so I couldn't say anything.  I will not return there anymore Read Less

Before I begin writing, I just want to point out that I am not the pick-est customer. VIP nails has a new male associate, who did my mani and pedis so well last time, and I just had to go back there and get my nails done by him again. When I got there, there were just two people, one who I always thought to be the manager of the store and other male associate who was always there every time I went to VIP nails from the get go. I asked them if the new guy works today, and the male associate looked at the manager lady and said "See?"which made me think that I am not the only one who was looking for the new hired associate, and the guy was not happy with the fact that customers were looking for the new associate. (I really hope I knew their names)  Anyway, the lady told me that dude will do my nails (I was very reluctant by the way)and I just remembered how he did my pedis when I went there very first time. It wasn't good. But then I thought maybe he will do well on manicure or he just had a bad day back then so I should give him a try. So I sit down to get my nails done, and we had a little chit chat. He is friendly by the way. I got gel nail, white on my two and pink on the rest of the three. By the time he was painting my nails for the 3rd time, I noticed some part of my skin around the nails was painted as well.I asked him to clean around them and make it a little neater, and he went through a few times. Every time I ask him, he just skips fingers that I have problems with. Obviously, you don't see what makes customer unsatisfied. Like I said, what I saw wasn't something you have to look really closely. It was just so obvious. When I got home, my husband looked at it and said "You actually PAID FOR THAT?" I mean you get the picture. Whatever problem I had was that obvious. When I asked him to do this and do that he started to have attitude. Of course, you will get upset because you have to redo it. But HE was the one who made all that mistakes, not me. And If you calling my right to ask what i pay for, being picky, you know you are not thinking right.To me what makes a good nail artist is her or his passion to look all the details so that nails look nice and clean. From the beginning the way he painted my nails was very rough, like he doesn't really care. By the way, I can do that myself at home. I think what I pay for at nail salon is the detail, which makes my manicure really neat and even as well as clean. If you are going to paint my nails just like how I do my self at home, I think you should re consider your career again, unless that's the only thing you can do, which I doubt. Anyway by the time when he is done, I am pissed off and he is upset  because he thinks I am asking too much. Well maybe you should go and learn how to do manicure again. I heard that the manager lady does manicure really well. Only got a chance to get my pedis done by her once, but I think she did good. I really liked how new associate did my nails, it was so clean and neat, he took enough time, (it took way longer than average but it was worth it) and made sure everything is clean a few times. I am not writing anything by exaggerating or making stuff up. I am not writing anything bad about the salon as a whole. I am writing about how this particular male associate did my nails, had attitude and erased my tips on the receipt, i mean just because you are not that good, that doesn't mean you have to have attitude,Maybe the manager needs a little reality check on her employees' performance. Well I guess only experiences tell me which one is actually decent one that doesn't waste people's money and time. Gotta find a decent one now. Read Less

Would NEVER go back!My friend and I went in to get manis and pedis. Even though I had made an appointment, I had to sit in one of their so-so massage chairs for OVER AN HOUR only to get a half-assed pedi followed by the worst mani I've ever gotten. Please keep in mind that I'm not incredibly picky about these sorts of things, but they really couldn't have done a worse job even if they tried.By the time the manicurist/pedurist woman arrived, my friend was already done with her mani and pedi. The lady was in her bright yellow PJ's and 2/3 of the time, her head was turned around, glued to the TV watching King of the Hill.The manicure was no better. She kept going between me and the client next to me. She kept having conversations with the other staff across the room. Loud conversations followed by even louder and annoying laughs.The paint jobs were HORRIBLE! Disgusting. She put a glow-in-the-dark top coat at the end because she wanted the color to dry faster. When I asked if I could have something that doesn't glow in the dark, she said she had already started and couldn't  re-do it. When she finished that sentence, then she started applying the top coat!So as I stated at the beginning of this review: would absolutely NEVER go back! Read Less