Zero stars. I am very disappointed in the lack of customer service and professionalism. When I called to make an appointment for a fill, I was told they couldn't work with acrylic nails from other sho... Read More
Zero stars. I am very disappointed in the lack of customer service and professionalism. When I called to make an appointment for a fill, I was told they couldn't work with acrylic nails from other shops and I had to have them soaked off. In my opinion, this is unusual but understandable so I went ahead and made the appointment for 2:00pm on 2/7/18. I arrived early, and in my opinion, isn't it better to be early than late? I was let in and I said I had an appointment at 2 but ...I was a little early, she responded "a little." I asked if I needed to leave but she said no and asked me to fill out a form. I started filling it out but was instantly confused why they needed all of this information.....My address, phone number, birth day, occupation, employer, work number, what kind of retail products do I buy?!? Afterwards, the service started but didn't last long before I was told "we probably aren't the bet fit for you!" I agreed, I stood up, grabbed my jacket and purse, and politely walked out the door. But when I started my car I remember all of my information was on that form. So I went back inside to get it, the woman inside grabbed my paper and yelled,"that is our property!" Umm...? Actually this is all my information, if its anyone property its mine. I took my information and left and the woman was running me down in the parking lot. CRAZY! I have never seen worse customer service in my life! DO NOT WASTE YOUR TIME OR MONEY! See More Read Less