I came here on a Saturday afternoon and had no wait. Major plus in my book. I love being a walk in and having fast service. The decor is tranquil and warm with deep Browns and neutrals. They don't have a tv which adds to the tranquility but they do play amazing music. Think Sam Smith and Adele so very nice and a few people were even humming lol but not me.I asked for a gel manicure and was seated immediately. My old gel was removed and I was given a proper manicure. Proper cuticle removal is of the utmost for me since mine grown quickly and no problems here. I had one technician throughout the service and he was friendly. I chose a nice red color and was very pleased with this visit. I'll be returning. Read Less

I've had my nails done a couple of times there they did decent job. However, 'lifted' after a week and told they were guaranteed 1 week. So I got appt with manager. He had an attitude about it,no apology or anything. Didn't even offer hand lotion afterwards I was going to tip him,and he just walked off. Oh,well...I'll keep my $. Very unprofessional Read Less

Very clean, professional, and relaxing environment. I received the Zen Pedicure and William was amazing! I have eczema, so my skin peels and cracks bad. He was extra careful and really had my feet smooth and soft afterwards. The foot and leg massage was OMG amazing. I'm from out of town and that was the best Pedicure I have ever had. Definitely recommend this nail salon. Read Less

My neighbor comes here and gets her nails done and absolutely loves it! They last well and look fabulous, So I thought I would give it a try. I tried this place two years ago when I first moved to the area and had a horrible experience. Five of my nails broke off within the first week. With the new company, Zen nails, I only lost three the first week but then three the second.The people who work here are very sweet and very gentle, and other people have a great experience trays, it just did not work for me Read Less

Visited here for first time. Bathroom had obviously not been cleaned in a long time. While back there, saw into their break area. Dirty dishes, nail tools, all laying around where they were repackaging "sanitized" tools. Unfortunately I saw this after my service. Won't be coming back! Read Less

Waited 1 hr for pedicures for my daughter and I. Started on her after 1 hr. Two different people sat down to help me, but both got up and left after not even starting. Watched other walk in customers who came in after me getting served. Read Less

This is an awesome place and they did an excellent job in my nails and my pedi. First of all if you come here the moment you enter the place you won't smell the strong chemical odor unlike the other nail salon I'd been too. Their toilet is clean and the place is clean too and very very pleasant athmosphere. I will keep coming back here because of how they took care of their customer and their very excellent attitude. I very highly recommend this place and I found the place where I will do my nails regularly. Thank you staffs of this place for the awesome job and for taking care of my nails. Read Less

This is an awesome place and they did an excellent job in my nails and my pedi. First of all if you come here the moment you enter the place you won't smell the strong chemical odor unlike the other nail salon I'd been too. Their toilet is clean and the place is clean too and very very pleasant athmosphere. I will keep coming back here because of how they took care of their customer and their very excellent attitude. I very highly recommend this place and I found the place where I will do my nails regularly. Thank you staffs of this place for the awesome job and for taking care of my nails. Read Less

I so enjoy Zen Nails! The staff members are friendly, respectful, and professional. Tom has been my primary nail tech, but all of the personnel there have given me superb service! I cannot say enough good things about Tom and the rest of the staff. Go treat yourself to some pampering!! Read Less

Came here for the first time yesterday and I think it's safe to say this might be my new go to. I love the atmosphere and the techs really took their time. They were all really helpful. I went with my mother in law (soon to be) and her sister and they made everyones nails look super. Chandra is awesome. They also do lash extensions so I'm excited to try that out too. I got the pedi in a box and it was awesome! The only complaint I have is that they give you wine in a champagne glass and only serve you one glass. If I'm getting the pedi in a box AND a manicure I think 2 glasses is totally acceptable, in real glasses. I was there for 2 and a half hours so would've liked a 2nd glass. Read Less

Very bad experienced. I am a regular customer here. Last Thursday night,  I went to get my brows and lip wax that I regularly get every two to three weeks. The guy who did it must be new and not trained well. I wonder why the pain did not subside around my mouth after few hours and the area was still very red! The following morning I woke up and some skin around my mouth got really burnt or scratched it looked like it got ripped. Picture will be uploaded about this. A picture I took the following morning. I've been wanting to go back and show them what happened, but for what measure or solution can they give me? Read Less

Why haven't you gotten your nails done here yet!?! When I walked in I was immediately warmly greeted, offered a beverage, and the customer service was amazingly kind from start to finish. The quality of the work (I got a basic manicure and the Zen pedicure) was exceptional. Great attention to detail!Read Less

I have had nothing but great treatment at Zen Nails. I tried the SNS nails a month ago and was amazed! Tom did a fabulous job. ..so amazing that even after a full month, I did not have a single chip. I had the polish removed after enjoying it a full month...and I only removed it because my nails had grown so much---otherwise I would have kept it on. I had Tom remove it...and it literally slid off, and I was thrilled to see that my natural nails looked great. I am sold on SNS, and have already made an appointment to have it again in a few weeks! Thank you, Tom☆☆ Read Less

What a huge disappointment this place is! I read the reviews and thought I would try it out. I was greeted and told to pick out my color for a mani/pedi. I waited a few minutes, no problem, was escorted to a pedi chair where I waited for an hour with no service. I asked why it was taking so long and was told I didn't have an appointment and there were people coming in with appointments.  HELLO!  Couldn't you have told me that the wait would be at least 30 minutes or more.  I asked for more hat water for my feel while I was waiting, "oh sure," she turned on the water, (mind you my feel looked like prunes), and then walked away...not even checking the temperature. That was it, I said, it's COLD. "Oh, I am sorry."  At least sound genuine.  I said, forgot it, I am leaving. What an UNPROFESSIONAL establishment.  NEVER, will I go back. Read Less

I had previously visited this salon when it had different owners. It wasn't a great experience but with the new owners, I decided to give this place a shot. It was amazing!!! I went once with a friend to get a regular manicure and they did a great job, very minimal chipping after a week which is great for a manicure. I have a desk job with a lot of typing so I can be pretty hard on my nails. I have also been for a shellac manicure. The woman did an excellent job. She was super particular and made sure the polish was on perfectly and the right shade that I wanted. She did a great job at filing and cuticle work. It's been 3 weeks and I haven't had any chips or peeling! Reasonably priced and great location. Definitely would recommend to anyone searching for a new spot. Read Less

I took my wife and daughter here for some special treatment and that is exactly what they got. The owner was so kind and caring for my family and took care of them as they were her own. The place is super clean, has a relaxing environment and best of all has good prices. The nail work was great, my daughter felt like a princess! If your gonna get your nails done and your in the area, I highly suggest you try this place out! Read Less

Absolutely loved this place!! Very clean and everyone was so friendly! very well worth the drive from murfreesboro!! Finally ive found a nail salon that meets all my needs! Clean, friendly, and did a fantastic pedi and fill in!! Def will be making this a regular!! Read Less