I have been going to see Melissa for about two years and she is amazing every single time. I love A Perfect 10 because they treat everyone with respect and provide a calm, relaxing atmosphere while ge... Read More
I have been going to see Melissa for about two years and she is amazing every single time. I love A Perfect 10 because they treat everyone with respect and provide a calm, relaxing atmosphere while getting your nails done. Highly recommend you try them out if you haven’t already!! Read Less
Jenny Lockhart
14 Jul 2018
REPORT
I've been going to Perfect 10 (the Dawley location specifically) for more than a year. I've also been to the Rushmore Crossing location in Rapid City and Remington Pointe in Sioux Falls, and I had a g... Read More
I've been going to Perfect 10 (the Dawley location specifically) for more than a year. I've also been to the Rushmore Crossing location in Rapid City and Remington Pointe in Sioux Falls, and I had a good experiences there, but this review speaks mostly to my awesome personal experience at Dawley's Perfect 10!
I very much appreciate that I am personally recognized by staff (even staff who don't work on my nails) when I walk in the door. Everyone is willing to get me a drink, help me pick a color (arguably one of the hardest parts for me), or just ask how my day is going. My primary stylist (shout to Melissa!) is the reason I keep coming back. She's fantastic at her job, and always makes good recommendations.
I also appreciate the 7-day chip repair policy. I recently screwed up my manicure while I was doing projects around my house and they got me in quickly to take care of it.
Overall, I'd recommend Perfect 10, but don't go to Melissa -- I don't want her to get booked up :) Read Less
Penny Larson
14 Jul 2018
REPORT
Recommend A Perfect 10 to everyone! I’ve had a few pedis now with my last one just last week. I’m always happy when I go out the door with my great looking pedi!
Ashley Hoffman
13 Jul 2018
REPORT
*****BUYER & BRIDES BEWARE!!!!!!*****Long but will save you time and money!!
Please note: (I did contact the company first about our experience and quality of product and their answer to my complai... Read More
*****BUYER & BRIDES BEWARE!!!!!!*****Long but will save you time and money!!
Please note: (I did contact the company first about our experience and quality of product and their answer to my complaint is below as well)
My sister got married last Saturday and booked a party at A Perfect 10 for 5 of us on Friday to get pedicures and for her to also get a manicure. Our appointment was at 10 am. The ladies were pleasant. Gabby was VERY nice! (the others, I don't know their names because they never mentioned it and was like pulling teeth to generate a conversation.)
SPENT $341 DOLLARS
By 3 pm, my personal toe polish was rubbing off in sheets. I had to make a quick trip before rehearsal at 5 to get my nail fixed. Another gals is smudged but didn't have a car here as she is from Canada and couldn’t get back to the salon. Fast forward to 5:30. The bride's toe nails also smudged and coming off. Needless to say the panic set in. The night before her wedding with family from all over the world and she had to make a separate trip to the salon to get the nail fixed making her 45 minutes late to her own rehearsal dinner! This was 7 hours after our appointment. We spent a combined total of $341 at this salon that morning. $341!
The product quality was horrible! I reached out to the marketing director who spoke with the owner regarding our experience and the quality of the product. It is now 7 days post pedicure, we finally connected on the phone. 2 members of the party have already gone back to Canada and my sister, the bride leaves tomorrow to move to Canada.
I was offered a $30 COMBINED gift card for myself and the one other person still in town to come back and use at the salon. I asked why I would want to spend MORE money at a place I was extremely unhappy with since their services start at $30+ and for us to "share" a $30 gift card. $30.... $341.... ???? There's a difference there....
The marketing director, Kristi, asked what I would like to see happen and I requested a full refund and indicated that I really had no desire to come back in and spend MORE money on inferior products and poor quality. She then offered to call the owner of the company, ironically named "Canada". She called me back about 10 minutes later and insisted that the $30 gift card was all they could offer for our troubles. I told her I was insulted that $30 was supposed to rectify the stress, anxiety, and TERRIBLE quality of product offered and to only offer 8.8% of what we spent as a remedy was insulting and outrageous!!! They didn't even offer to give us each a "redo" to show us that their product was better than what we received.
We chose to go to A Perfect 10 in hopes that it would bring joy and relaxation to our day, turns out it was a nightmare and a Perfect 0!
Yes, they acknowledged the disappointment in our product, yes, they fixed the 2 that were able to be fixed, yes they did offer to remedy, but NO it was not satisfactory. I feel bad for the next group of ladies who have the same outcome as we did. I hope for your sake you read the reviews prior to making your appointment. Apparently, customer satisfaction is NOT a priority at this company and repeat customers must not be a concern.
Matron of Honor #2/Sister #2 Read Less
Carol Johnson
19 Jun 2018
REPORT
Ann was great! Thank you
Jada Peterson
14 Apr 2018
REPORT
This is an amazing nail salon. I had a good experience with Melissa yesterday when I went and got a gel manicure.
Amy J.
3 Feb 2018
REPORT
Over priced, poor job on a pedicure, staff immature and inexperienced. Very disappointed and will not be back.
Mary Wieczorek
25 Jan 2018
REPORT
I was hesitant to get a gel manicure since the first one I had gotten (somewhere else) lasted about a week before it peeled off.
I can already tell they did a much better job. I was in with a group a... Read More
I was hesitant to get a gel manicure since the first one I had gotten (somewhere else) lasted about a week before it peeled off.
I can already tell they did a much better job. I was in with a group and had a very pleasant experience. The gal doing my nails was on the quiet side, but our group was doing enough talking that it wasn’t awkward. She did a wonderful job and made sure I was happy with the final results.
I don’t get my nails done often, but I wouldn’t hesitate to go back if I want to again in the future. Read Less
Carla D'Augustine McGlone
12 Nov 2017
REPORT
Very clean! Loved the hot stones. Best manicure and pedicure
Liz Brister
16 Sep 2017
REPORT
Always receive great service! Everyone there is wonderful, and the work they do is great time and time again! I always recommend them to everyone. Get a pedicure! It's the best around!
Lynda Fialka Wardell
1 Sep 2017
REPORT
The cleanest place- I drive from Point to Toms River because of the cleanliness and attention to detail. They are all friendly and Luna gives a wonderful spa pedicure!
Alyson E.
31 May 2017
REPORT
Pros- the woman doing my nails and host were VERY friendly and I enjoyed talking to both of them. The salon was well-kept and inviting. Cons- I've tried to schedule an online appointment for over a ye... Read More
Pros- the woman doing my nails and host were VERY friendly and I enjoyed talking to both of them. The salon was well-kept and inviting. Cons- I've tried to schedule an online appointment for over a year. I could never get one, so I finally called and they got me right in for a gel mani. They charge an extra $10 to take off my old gel done elsewhere AND $10 for the chrome powder. Needless to say, I was expecting this $60 manicure to last AT LEAST two weeks. Not more than 3 days later, the chrome started to chip off (not rubbing off on the ends, literally chipping off). Chrome powder doesn't stay as long as polish gel (which no one told me) but I never imagined it would chip off in days. A week into the manicure the actual gel polish on my nails (under the chrome powder) was coming off and my nails started breaking off. (Note: they charge an extra $10 to take off old gel done elsewhere because they guarantee their manicures for 7 days. I was out of state for work so I never went in to have them fixed) I was SUPER disappointed with this manicure and sad that I haven't been able to find a good nail salon in Sioux Falls! Read Less
Cindy Taus
4 Feb 2017
REPORT
Nicest people & cleanest nail salon in the area.
Tina Taus Weissman
4 Feb 2017
REPORT
Immaculately clean always! Keeps to appointment times!
Jackie H
20 Jan 2017
REPORT
Awesome nail salon! Mani-pedis and wine!! What more could you want?? These ladies helped me get ready for the upcoming football games with a mani supporting my team!! Reasonable prices and talented te... Read More
Awesome nail salon! Mani-pedis and wine!! What more could you want?? These ladies helped me get ready for the upcoming football games with a mani supporting my team!! Reasonable prices and talented technicians!! Read Less
Jackie H.
4 Jan 2017
REPORT
A Perfect 10 is just as the name says...Perfect!! If you want a mani-pedi completed by a professional in a place where you will feel pampered...this is the place for you! To start off..the decor is st... Read More
A Perfect 10 is just as the name says...Perfect!! If you want a mani-pedi completed by a professional in a place where you will feel pampered...this is the place for you! To start off..the decor is stunning and the technicians are so nice, along with being very capable! You can receive the perfect mani at a very reasonable price, along with a glass of wine!! How fun! I highly recommend A Perfect 10 Nail and Beauty Bar!! Read Less
Claire R.
28 Oct 2016
REPORT
Horrible service. We had a party of 7 and there were only two people working. Both manicures and pedicures took a total of three hours. The workers were immature and acted liked children. They were ru... Read More
Horrible service. We had a party of 7 and there were only two people working. Both manicures and pedicures took a total of three hours. The workers were immature and acted liked children. They were rude and told us how much they hated their job and how ugly our hands/feet were. They were more concerned about what they wanted for lunch rather than attending to their customers. My nails and toenails chipped four hours later and the paint job was uneven. I do not recommend this place. The service was way overpriced for what crappy job we got. Read Less
Jane Davidson
10 Sep 2016
REPORT
The staff are fantastic! I love that they are wearing their own clothes. They look great and you can tell they enjoy it too.
Tiffany Johnston
10 Sep 2016
REPORT
It is always a great experience when I come to get my nails done!! Sarah is awesome and I love spending an hour hanging out!
Mel Wellnitz
8 Sep 2016
REPORT
Staff are awesome and accommodating!!! Being able to get my nails done on a Sunday fits my schedule well. My nails look professional and last well over two weeks 😊
Patricia Schmidt
7 Sep 2016
REPORT
Perfect 10 is an excellent and absolute great place to get any hair/ wax/ nail services done. Erin is so wonderful. She makes you feel so comfortable when having a wax service done. Highly recommend h... Read More
Perfect 10 is an excellent and absolute great place to get any hair/ wax/ nail services done. Erin is so wonderful. She makes you feel so comfortable when having a wax service done. Highly recommend her. Read Less
Iris Radomsky Shapiro
26 Aug 2016
REPORT
I went to Kokomo for a number of months. I found they did not listen to me when I would show them that my nails were separating. I have a toe nail that is cracked all the way up. When I asked for i... Read More
I went to Kokomo for a number of months. I found they did not listen to me when I would show them that my nails were separating. I have a toe nail that is cracked all the way up. When I asked for it to be wrapped, I was told; its ok. I am sorry I can not post a picture of my toenail after my first day of vacation. Read Less
Tarah N.
19 Jul 2016
REPORT
I hate writing bad reviews but I felt like I should write a review after my experience here. I had a pedicure and had a wonderful experience in the salon. However, the polish was peeling off that nigh... Read More
I hate writing bad reviews but I felt like I should write a review after my experience here. I had a pedicure and had a wonderful experience in the salon. However, the polish was peeling off that night and 3 days later almost all of the polish had peeled off and I had to get another pedicure somewhere else. This has never happened to me and I was bummed because I had a great experience in the salon. Read Less
Catherine B.
14 Apr 2016
REPORT
Manicure did not last even 24 hours. Don't waste your money on a regular manicure here. Hand massage was lovely but I think they really need to upgrade their nail polishes. Was told nothing could be d... Read More
Manicure did not last even 24 hours. Don't waste your money on a regular manicure here. Hand massage was lovely but I think they really need to upgrade their nail polishes. Was told nothing could be done and that this was not something they guarantee. Yikes, people! Read Less
Siara Arguello
2 Dec 2015
REPORT
I love love love Kokomo! The service is great and the staff is always friendly and helpful! I asked for a Christmas design and Maggie designed the cutest little Christmas tree for me. She really made ... Read More
I love love love Kokomo! The service is great and the staff is always friendly and helpful! I asked for a Christmas design and Maggie designed the cutest little Christmas tree for me. She really made my day! Read Less
Kristen Trione
4 Oct 2015
REPORT
Best gel manicure around! Super clean, too! Thanks :)
Lin Mills
17 Sep 2015
REPORT
Best mani/pedi around.... Won't go any place else...... Clean and friendly.... I give them a perfevt 10....
Lilly G.
8 Sep 2015
REPORT
Had a horrible experience at this salon. I came in for a mani pedi and the older Asian lady that helped me was AWFUL. She was rude, abrupt and seemed to purposefully be as rough as she could be with t... Read More
Had a horrible experience at this salon. I came in for a mani pedi and the older Asian lady that helped me was AWFUL. She was rude, abrupt and seemed to purposefully be as rough as she could be with the cuticle pusher and foot scrubber. She was going to use an old and dirty yellow half piece of a pumice stone. When I asked her to not use it she seemed to become angry and acted that way the rest of my interaction with her. The massage chair was broken and didn't look to be sanitized. I'll never come back to this location. Read Less
Kathy Herring
27 Jul 2015
REPORT
just love this place ... relaxing and they do a great lob !!!!
Chylynn C.
7 May 2015
REPORT
I had a bad experience at this salon. When I talked to the manager at the Sioux Falls location, she told me to take my problem up with Canada, the owner. I left a message and sent an email to the owne... Read More
I had a bad experience at this salon. When I talked to the manager at the Sioux Falls location, she told me to take my problem up with Canada, the owner. I left a message and sent an email to the owner on Monday. It is now Friday and there has been no response. Due to management's lack of concern for their clientele, I will take my business elsewhere.UPDATE: The owner did eventually get in touch with me and we were able to iron out the issue. While I still feel that their online reservation system is clunky and non user-friendly, I do love the quality of the manicure I get there. I don't agree with the way the manager at the 69th Street location handled my complaint, so I am going to start going to the new Dawley Farms location and hope for the best! Read Less
I have been going to see Melissa for about two years and she is amazing every single time. I love A Perfect 10 because they treat everyone with respect and provide a calm, relaxing atmosphere while ge... Read More
I have been going to see Melissa for about two years and she is amazing every single time. I love A Perfect 10 because they treat everyone with respect and provide a calm, relaxing atmosphere while getting your nails done. Highly recommend you try them out if you haven’t already!! Read Less
Jenny Lockhart
14 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I've been going to Perfect 10 (the Dawley location specifically) for more than a year. I've also been to the Rushmore Crossing location in Rapid City and Remington Pointe in Sioux Falls, and I had a g... Read More
I've been going to Perfect 10 (the Dawley location specifically) for more than a year. I've also been to the Rushmore Crossing location in Rapid City and Remington Pointe in Sioux Falls, and I had a good experiences there, but this review speaks mostly to my awesome personal experience at Dawley's Perfect 10!
I very much appreciate that I am personally recognized by staff (even staff who don't work on my nails) when I walk in the door. Everyone is willing to get me a drink, help me pick a color (arguably one of the hardest parts for me), or just ask how my day is going. My primary stylist (shout to Melissa!) is the reason I keep coming back. She's fantastic at her job, and always makes good recommendations.
I also appreciate the 7-day chip repair policy. I recently screwed up my manicure while I was doing projects around my house and they got me in quickly to take care of it.
Overall, I'd recommend Perfect 10, but don't go to Melissa -- I don't want her to get booked up :) Read Less
Penny Larson
14 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Recommend A Perfect 10 to everyone! I’ve had a few pedis now with my last one just last week. I’m always happy when I go out the door with my great looking pedi!
Ashley Hoffman
13 Jul 2018
REPORT
☆☆☆☆☆
REPORT
*****BUYER & BRIDES BEWARE!!!!!!*****Long but will save you time and money!!
Please note: (I did contact the company first about our experience and quality of product and their answer to my complai... Read More
*****BUYER & BRIDES BEWARE!!!!!!*****Long but will save you time and money!!
Please note: (I did contact the company first about our experience and quality of product and their answer to my complaint is below as well)
My sister got married last Saturday and booked a party at A Perfect 10 for 5 of us on Friday to get pedicures and for her to also get a manicure. Our appointment was at 10 am. The ladies were pleasant. Gabby was VERY nice! (the others, I don't know their names because they never mentioned it and was like pulling teeth to generate a conversation.)
SPENT $341 DOLLARS
By 3 pm, my personal toe polish was rubbing off in sheets. I had to make a quick trip before rehearsal at 5 to get my nail fixed. Another gals is smudged but didn't have a car here as she is from Canada and couldn’t get back to the salon. Fast forward to 5:30. The bride's toe nails also smudged and coming off. Needless to say the panic set in. The night before her wedding with family from all over the world and she had to make a separate trip to the salon to get the nail fixed making her 45 minutes late to her own rehearsal dinner! This was 7 hours after our appointment. We spent a combined total of $341 at this salon that morning. $341!
The product quality was horrible! I reached out to the marketing director who spoke with the owner regarding our experience and the quality of the product. It is now 7 days post pedicure, we finally connected on the phone. 2 members of the party have already gone back to Canada and my sister, the bride leaves tomorrow to move to Canada.
I was offered a $30 COMBINED gift card for myself and the one other person still in town to come back and use at the salon. I asked why I would want to spend MORE money at a place I was extremely unhappy with since their services start at $30+ and for us to "share" a $30 gift card. $30.... $341.... ???? There's a difference there....
The marketing director, Kristi, asked what I would like to see happen and I requested a full refund and indicated that I really had no desire to come back in and spend MORE money on inferior products and poor quality. She then offered to call the owner of the company, ironically named "Canada". She called me back about 10 minutes later and insisted that the $30 gift card was all they could offer for our troubles. I told her I was insulted that $30 was supposed to rectify the stress, anxiety, and TERRIBLE quality of product offered and to only offer 8.8% of what we spent as a remedy was insulting and outrageous!!! They didn't even offer to give us each a "redo" to show us that their product was better than what we received.
We chose to go to A Perfect 10 in hopes that it would bring joy and relaxation to our day, turns out it was a nightmare and a Perfect 0!
Yes, they acknowledged the disappointment in our product, yes, they fixed the 2 that were able to be fixed, yes they did offer to remedy, but NO it was not satisfactory. I feel bad for the next group of ladies who have the same outcome as we did. I hope for your sake you read the reviews prior to making your appointment. Apparently, customer satisfaction is NOT a priority at this company and repeat customers must not be a concern.
Matron of Honor #2/Sister #2 Read Less
Carol Johnson
19 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Ann was great! Thank you
Jada Peterson
14 Apr 2018
REPORT
☆☆☆☆☆
REPORT
This is an amazing nail salon. I had a good experience with Melissa yesterday when I went and got a gel manicure.
Amy J.
3 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Over priced, poor job on a pedicure, staff immature and inexperienced. Very disappointed and will not be back.
Mary Wieczorek
25 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I was hesitant to get a gel manicure since the first one I had gotten (somewhere else) lasted about a week before it peeled off.
I can already tell they did a much better job. I was in with a group a... Read More
I was hesitant to get a gel manicure since the first one I had gotten (somewhere else) lasted about a week before it peeled off.
I can already tell they did a much better job. I was in with a group and had a very pleasant experience. The gal doing my nails was on the quiet side, but our group was doing enough talking that it wasn’t awkward. She did a wonderful job and made sure I was happy with the final results.
I don’t get my nails done often, but I wouldn’t hesitate to go back if I want to again in the future. Read Less
Carla D'Augustine McGlone
12 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Very clean! Loved the hot stones. Best manicure and pedicure
Liz Brister
16 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Always receive great service! Everyone there is wonderful, and the work they do is great time and time again! I always recommend them to everyone. Get a pedicure! It's the best around!
Lynda Fialka Wardell
1 Sep 2017
REPORT
☆☆☆☆☆
REPORT
The cleanest place- I drive from Point to Toms River because of the cleanliness and attention to detail. They are all friendly and Luna gives a wonderful spa pedicure!
Alyson E.
31 May 2017
REPORT
☆☆☆☆☆
REPORT
Pros- the woman doing my nails and host were VERY friendly and I enjoyed talking to both of them. The salon was well-kept and inviting. Cons- I've tried to schedule an online appointment for over a ye... Read More
Pros- the woman doing my nails and host were VERY friendly and I enjoyed talking to both of them. The salon was well-kept and inviting. Cons- I've tried to schedule an online appointment for over a year. I could never get one, so I finally called and they got me right in for a gel mani. They charge an extra $10 to take off my old gel done elsewhere AND $10 for the chrome powder. Needless to say, I was expecting this $60 manicure to last AT LEAST two weeks. Not more than 3 days later, the chrome started to chip off (not rubbing off on the ends, literally chipping off). Chrome powder doesn't stay as long as polish gel (which no one told me) but I never imagined it would chip off in days. A week into the manicure the actual gel polish on my nails (under the chrome powder) was coming off and my nails started breaking off. (Note: they charge an extra $10 to take off old gel done elsewhere because they guarantee their manicures for 7 days. I was out of state for work so I never went in to have them fixed) I was SUPER disappointed with this manicure and sad that I haven't been able to find a good nail salon in Sioux Falls! Read Less
Cindy Taus
4 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Nicest people & cleanest nail salon in the area.
Tina Taus Weissman
4 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Immaculately clean always! Keeps to appointment times!
Jackie H
20 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Awesome nail salon! Mani-pedis and wine!! What more could you want?? These ladies helped me get ready for the upcoming football games with a mani supporting my team!! Reasonable prices and talented te... Read More
Awesome nail salon! Mani-pedis and wine!! What more could you want?? These ladies helped me get ready for the upcoming football games with a mani supporting my team!! Reasonable prices and talented technicians!! Read Less
Jackie H.
4 Jan 2017
REPORT
☆☆☆☆☆
REPORT
A Perfect 10 is just as the name says...Perfect!! If you want a mani-pedi completed by a professional in a place where you will feel pampered...this is the place for you! To start off..the decor is st... Read More
A Perfect 10 is just as the name says...Perfect!! If you want a mani-pedi completed by a professional in a place where you will feel pampered...this is the place for you! To start off..the decor is stunning and the technicians are so nice, along with being very capable! You can receive the perfect mani at a very reasonable price, along with a glass of wine!! How fun! I highly recommend A Perfect 10 Nail and Beauty Bar!! Read Less
Claire R.
28 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Horrible service. We had a party of 7 and there were only two people working. Both manicures and pedicures took a total of three hours. The workers were immature and acted liked children. They were ru... Read More
Horrible service. We had a party of 7 and there were only two people working. Both manicures and pedicures took a total of three hours. The workers were immature and acted liked children. They were rude and told us how much they hated their job and how ugly our hands/feet were. They were more concerned about what they wanted for lunch rather than attending to their customers. My nails and toenails chipped four hours later and the paint job was uneven. I do not recommend this place. The service was way overpriced for what crappy job we got. Read Less
Jane Davidson
10 Sep 2016
REPORT
☆☆☆☆☆
REPORT
The staff are fantastic! I love that they are wearing their own clothes. They look great and you can tell they enjoy it too.
Tiffany Johnston
10 Sep 2016
REPORT
☆☆☆☆☆
REPORT
It is always a great experience when I come to get my nails done!! Sarah is awesome and I love spending an hour hanging out!
Mel Wellnitz
8 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Staff are awesome and accommodating!!! Being able to get my nails done on a Sunday fits my schedule well. My nails look professional and last well over two weeks 😊
Patricia Schmidt
7 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Perfect 10 is an excellent and absolute great place to get any hair/ wax/ nail services done. Erin is so wonderful. She makes you feel so comfortable when having a wax service done. Highly recommend h... Read More
Perfect 10 is an excellent and absolute great place to get any hair/ wax/ nail services done. Erin is so wonderful. She makes you feel so comfortable when having a wax service done. Highly recommend her. Read Less
Iris Radomsky Shapiro
26 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I went to Kokomo for a number of months. I found they did not listen to me when I would show them that my nails were separating. I have a toe nail that is cracked all the way up. When I asked for i... Read More
I went to Kokomo for a number of months. I found they did not listen to me when I would show them that my nails were separating. I have a toe nail that is cracked all the way up. When I asked for it to be wrapped, I was told; its ok. I am sorry I can not post a picture of my toenail after my first day of vacation. Read Less
Tarah N.
19 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I hate writing bad reviews but I felt like I should write a review after my experience here. I had a pedicure and had a wonderful experience in the salon. However, the polish was peeling off that nigh... Read More
I hate writing bad reviews but I felt like I should write a review after my experience here. I had a pedicure and had a wonderful experience in the salon. However, the polish was peeling off that night and 3 days later almost all of the polish had peeled off and I had to get another pedicure somewhere else. This has never happened to me and I was bummed because I had a great experience in the salon. Read Less
Catherine B.
14 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Manicure did not last even 24 hours. Don't waste your money on a regular manicure here. Hand massage was lovely but I think they really need to upgrade their nail polishes. Was told nothing could be d... Read More
Manicure did not last even 24 hours. Don't waste your money on a regular manicure here. Hand massage was lovely but I think they really need to upgrade their nail polishes. Was told nothing could be done and that this was not something they guarantee. Yikes, people! Read Less
Siara Arguello
2 Dec 2015
REPORT
☆☆☆☆☆
REPORT
I love love love Kokomo! The service is great and the staff is always friendly and helpful! I asked for a Christmas design and Maggie designed the cutest little Christmas tree for me. She really made ... Read More
I love love love Kokomo! The service is great and the staff is always friendly and helpful! I asked for a Christmas design and Maggie designed the cutest little Christmas tree for me. She really made my day! Read Less
Kristen Trione
4 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Best gel manicure around! Super clean, too! Thanks :)
Lin Mills
17 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Best mani/pedi around.... Won't go any place else...... Clean and friendly.... I give them a perfevt 10....
Lilly G.
8 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Had a horrible experience at this salon. I came in for a mani pedi and the older Asian lady that helped me was AWFUL. She was rude, abrupt and seemed to purposefully be as rough as she could be with t... Read More
Had a horrible experience at this salon. I came in for a mani pedi and the older Asian lady that helped me was AWFUL. She was rude, abrupt and seemed to purposefully be as rough as she could be with the cuticle pusher and foot scrubber. She was going to use an old and dirty yellow half piece of a pumice stone. When I asked her to not use it she seemed to become angry and acted that way the rest of my interaction with her. The massage chair was broken and didn't look to be sanitized. I'll never come back to this location. Read Less
Kathy Herring
27 Jul 2015
REPORT
☆☆☆☆☆
REPORT
just love this place ... relaxing and they do a great lob !!!!
Chylynn C.
7 May 2015
REPORT
☆☆☆☆☆
REPORT
I had a bad experience at this salon. When I talked to the manager at the Sioux Falls location, she told me to take my problem up with Canada, the owner. I left a message and sent an email to the owne... Read More
I had a bad experience at this salon. When I talked to the manager at the Sioux Falls location, she told me to take my problem up with Canada, the owner. I left a message and sent an email to the owner on Monday. It is now Friday and there has been no response. Due to management's lack of concern for their clientele, I will take my business elsewhere.UPDATE: The owner did eventually get in touch with me and we were able to iron out the issue. While I still feel that their online reservation system is clunky and non user-friendly, I do love the quality of the manicure I get there. I don't agree with the way the manager at the 69th Street location handled my complaint, so I am going to start going to the new Dawley Farms location and hope for the best! Read Less