Will never go here again. My mom made an apt for us for my birthday, and we got there a few minutes early. We said we had an apt and then put us up in the chairs and ran the water. My mom sat there in the water that was cold at that post for over an hour while I got my toes and nails done. A guy said he would be right over to do her soon and then a couple came in and the lady doing my pedicure told him to start on them instead. Then told me oh sorry they had an appointment, I told her um we did too and called yesterday for it. So by the time my mom was even started on I was done. I felt so bad that she sat there for an hour and half in cold water, but I was trying to make the best of it since she wanted to take me for a pedi and mani for my birthday. I will never go back no matter how close it is. I seriously don’t know how they are still open. They change the prices when they feel like it, don’t take appointments seriously, and from I have read basically don’t accept their own gift cards after they sell them. The pedicure was nothing special for the price. Horrible customer service! Read Less

The staff is always very friendly and they do there job well! I go to them every time I am in need, and I go knowing that, while there may be a long wait, it is worth it in the end. I always feel very relaxed there and love the end results when I leave. Again, there may be a wait, but that is because they do not rush any client, the give each client their deserved attention,, rushing no-one, and I like that because I know my time for my service will not be rushed as well. And these guys are willing to work beyond there closed hour just to make sure they service everyone. Highly recommend this salon! Read Less

Visited this morning - read the reviews on the business prior to walking in a few minutes right afterwards; Overlook the negative comments and attempted to have the experience myself. Me and a guest I was with - no acknowledgement when walking into the business and all the employees looked up and seen us enter. Waited a few minutes and another customer walked in and was immediately greeted. Still would of not been acknowledgment if I didn’t bring it to the nail tech’s attention. Left the business without any service performed. Customer service from all aspects is expected, whether the work performed is rated good or given other positive aspects of the business. Read Less

My mom got a $90 gift certificate for my sister. My sister used $10 of it to get her brows done. Then they crossed out and initialed the gift certificate and wrote $80. My sister then let my mom use the gift certificate to get her nails done. When paying, the owner told her they couldn't accept her gift certificate. When she asked why, she was told anyone could've crossed the amount off and asked if she wanted them to keep the gift certificate. My mom was so mad. She ended up having to pay $88. Then the owner then said, okay I'll see you next time. Not good business practices. Too crowded and overpriced as well. My wife has already started going to Envy nails in Moncks Corner. Read Less

The staff was nice & professional. Unfortunately I will NEVER go back! I went because I was given a gift card for them. First time I went I had the 'Diamond' nails done. He did a wonderful job on them. I went back and wanted just Acrylic overlay with a gel polish... I didn't want to have to either always have the same color on or get a new set every time. The lady said that they could do the Acrylic with the gel polish. They took off the 'Diamond' nails & the guy then started putting on just the polish... I stopped him and asked if he was going to do the acrylic. The lady (who I first talked to) then told me that acrylic was bad for your nails and asked how often I would get them filled. I told her I like to try to get a fill every 2 weeks. She told me that would be $40 each fill and doing just the gel polish would last 4 weeks and only be $35 each visit & that the guy doing my nails does a good job and doesn't need to use acrylic. I explained the her how I wear gloves all day at work & am constantly washing my hands and when I've done gel before they peeled off within a week. she assured me that the gel polish would last. I gave them the benefit of the doubt, seeing as how they do this everyday. Now here we are exactly ONE WEEK later and the polish is chipping off of 6 nails & 1 nail is now cracked. Extremely disappointing!! I do NOT recommend them. Read Less

I can't really say how their work is because I didn't stay. Upon entering, we were not greeted at all. There was no sign in sheet, and every time I tried to get their attention they acted as if they were so busy that they couldn't look up to assist in any way. They could possibly do great work, but I probably wont be finidng out anytime since there are so many other options that are convenient and good for me. Customer service and a simple greeting goes a long way. What could it hurt to say, "Hello. What would you like today?" Read Less

Rude and very unprofessional!!! Expect to wait. I went on a Friday to get a pedicure. I was waiting 30 minutes before they started on me.Not to mention the water got cold and I told them to make it hot again. I gave them another try on Sunday for a manicure. I had an appointment at 12 and they didn't get to me until 12:45. The lady Michelle the owner was very rude because they started doing a service that I didn't ask for. She had the nerve to tell me what I said which I didn't say she just doesn't understand the English Language. I WILL NEVER go back. Read Less

I came in for a pedicure 2 days ago and they took over an hour for just a simple pedicure. I called today and made an appointment and I'm still told to wait and the people are so rude here!! I will never come here again, I'm in a rush today and have to deal with it. Read Less

Worst experience ever!!!!! I was told what color to get on my nails after I already told them what I wanted. I was cut on my fingers and the quality of my fill-in was very poor to my liking...... I was so upset at the finishing product that I just paid and made no argument because it wasn't even worth it. I will never come back to this salon! Never!!! Read Less

Now I will start out by saying, I have had my nails done here several times. Today was the worst experience I have ever had!!! I picked out the color I wanted and the nail tech proceeded to apply. After the first nail I stated that is not the color that I wanted. The owner Michelle and the tech started arguing with me that it was. It's a very long story but there were two other ladies there as well getting nails done, a mother and daughter. The daughter had picked out a color and then was advised by Michelle that she knew a better color for the daughter and showed her and the lady did not want that color. In so many words Michelle proceeded to tell the lady I know what is best for you. All in all Michelle and the male tech proceeded to argue with the mother and daughter about nail color and Michelle made the daughter so upset with her nasty comments that the daughter started to cry. Worst customer service I have ever had the experience to have or witness. If you want your nails done your way I suggest you go somewhere else, if you want someone telling you they know best for then this is the place for you, because your opinion doesn't matter and the owner Michelle will argue quite nastily with you about she knows best in front of other customers. Needless to say she lost at least 5 customers today. I know I will not be returning ever. The place has also become very dirty in appearance there is dirt and dust on everything like it never gets cleaned.plus the products they are using look like they are very very old with a lot stuff running down the sides of the bottle and the brushes are bad as well. Good luck if you decide to go here. Oh and I still got charged full price for something I didn't want. I normally tip 10 dollars and today was a big 0. Read Less