Worst costumer service ever. Acrylic lifted from nail in one day. Gel chipped in two days. The person at the store kept hanging up on me when I called to let them know what's was happening. They told me they never have problems and are a five star sail salon. What a joke. Wish I could give 0 stars. Read Less

I'm A Black Female. I Walked Into The Salon And No One Acknowledged Me. I Signed In And Sat Down. Shortly After, A White Woman Walked In And One Of The Workers Walked Up To Her And Asked How May She Help Her. The Worker Woke Up The Other Worker That Was Napping And Told Her To Do Her Nails. Meanwhile I'm Still Sitting There. I Walked Out And Went To Another Salon (Royal Nails Salon And Spa)  Where I Was Greeted At The Door And Given A Bottle Of Water. Read Less

The place was empty when I came in and they were watching a movie. The woman ruined my nails. She was careless and rough when filing-causing the tips of my (gel) nails to be edgy, crooked and sharp. I think she put the the wrong top coat on because a day later the nail polish started cracking and eventually breaking my nails under the polish. I had to cute them all off, so short, to the point where I was bleeding and was in pain for almost a week using my hands before they grew back. They used to be healthy and grew quickly but they're still messed up almost 2 months later. At the end of the session she ended up charging me $10 more than any other nail place ($40 for gel). Read Less

Totally ruined my eye brows. Tina stayed on her phone the entire time. Between texting and phone calls. Nails look decent but not worth the price. Asked for an eye brow wax and she took them to tiny pencil thin uneven lines. I am so upset. If I could rate them below 1 star I would. Now just 2 hours later 3 of them are cracking. So do not recommend them at all. Read Less

There needs to be a ZERO!!! Have been there in the past & they were "OK" , but NEVER again! Did not soak nails prior to starting, did not use lotion, no forearm/hand massage, was much to rough on cuticles, dirty work station (lots of nail dust from previous client & I don't thing tools were sanitized. African-American nail tech talked on her phone the entire time of my manicure! The only thing she said to me was $13 - - I laid $15 on counter & not only did she not offer change, didn't even say thank you. I (over)heard her entire phone conversation about her $171 cable bill being due, she had not bought her ch'rens Christmas gifts, her grandmama was giving her a headache, her boyfriend & their problems, etc., etc., etc! Not sure if she was licensed or not, because a license was not displayed. The "apparent" boss was (Asian woman) watched TV with her feet propped up on her work station. I went past her (to use restroom) - -she did not even look-up much less speak to me. Extremely rude & poor service & unsanitary conditions.Read Less

There needs to be a ZERO!!! Have been there in the past & they were "OK" , but NEVER again! Did not soak nails prior to starting, did not use lotion, no forearm/hand massage, was much to rough on cuticles, dirty work station (lots of nail dust from previous client & I don't thing tools were sanitized. African-American nail tech talked on her phone the entire time of my manicure! The only thing she said to me was $13 - - I laid $15 on counter & not only did she not offer change, didn't even say thank you. I (over)heard her entire phone conversation about her $171 cable bill being due, she had not bought her ch'rens Christmas gifts, her grandmama was giving her a headache, her boyfriend & their problems, etc., etc., etc! Not sure if she was licensed or not, because a license was not displayed.The "apparent" boss was (Asian woman) watched TV with her feet propped up on her work station. I went past her (to use restroom) - -she did not even look-up much less speak to me. Extremely rude & poor service & unsanitary conditions. Read Less

There needs to be a ZERO!!!   Have been there in the past & they were "OK" , but NEVER again!   Did not soak nails prior  to starting,   did not use lotion, no forearm/hand massage, was much to rough on cuticles, dirty work station (lots of nail dust from previous client & I don't thing tools were sanitized.   African-American nail tech talked on her phone the entire time of my manicure!   The only thing she said to me was $13 - - I laid $15 on counter & not only did she not offer change, didn't even say thank you.  I (over)heard her entire phone conversation about her $171 cable bill being due, she had not bought her ch'rens Christmas gifts, her grandmama was giving her a headache,  her boyfriend & their problems, etc., etc., etc!  Not sure if she was licensed or not, because a license was not displayed.The "apparent" boss was (Asian woman) watched TV with her feet propped up on her work station.  I went past her (to use restroom) - -she did not even look-up much less speak to me.  Extremely rude & poor service & unsanitary conditions. Read Less