Where do I begin? I went here for the first time last week with a friend to get a pedicure. I asked for gel nails with a French tip. I don’t know if he forgot that’s what I asked for, or if he just di... Read More
Where do I begin? I went here for the first time last week with a friend to get a pedicure. I asked for gel nails with a French tip. I don’t know if he forgot that’s what I asked for, or if he just didn’t want to do it, but he just used regular polish. I would have corrected the error, but by the time I realized he wasn’t doing gel, he was already acting frustrated about the whole thing, and I’m not one to complain in the moment because I feel awkward saying anything. So I just let it go, figuring it probably wouldn’t be that bad. As a result, it was chipping by the end of the day.
The biggest difficulty is that no one there seemed to speak English well enough for me to clearly express what I was wanting in a way that could be understood. I tried so many times to say that I wanted the French tips straight across, and not curved, but he didn’t seem to know what I was saying... so I tried pointing and gestures, but to no avail. He then began to act as if I was picky and demanding, and started speaking to all the other technicians about me in a mocking way. They laughed and shook their heads at me like I was stupid. I’m not a rude customer at all, so I think if I’m paying for a service to be performed, it isn’t too much to ask to be treated kindly.
The top coat that was put on my toenails was sticky and smudged on every single nail before I even left the shop. And instead of clear, my nails had an odd translucent purple polish put on them that took on a neon hue in the dark and would glow. (????)
My husband called the shop before I went in to ask their prices, because he kindly offered to pay for mine (and my friend’s) and wanted to make sure he sent enough money with me. They told him $30 for the deluxe. The guy charged me an extra $5 for being picky! What?!?! All I wanted was for the tips to be straight across and not curved! How is that being picky?! In addition to this, I gave both he and the man who did my friends nails a nice tip. I wish now that I hadn’t even bothered. My feet look TERRIBLE... even my husband noticed, and told me he could have done a better job. I will never go back there, and don’t recommend that anyone else go either! Read Less