The short & fast review:Cleanliness: 5 starsAesthetics: 4 stars (Gorgeous entrance, but the upstairs smells a bit like a medical center...which isn't entirely a bad thing. It helps the place feel more... Read More
The short & fast review:Cleanliness: 5 starsAesthetics: 4 stars (Gorgeous entrance, but the upstairs smells a bit like a medical center...which isn't entirely a bad thing. It helps the place feel more clean, but it's not nearly as gorgeous as the entrance.)Professionalism: 5 starsMassage Therapist: 5 stars (Properly trained, highly professional, and it was just a darn good, relaxing massage.)The details: My husband and I came here on our honeymoon in May 2012, and we both loved the experience. We got the couple's massage package.Finding the place was just a little tough as many downtown area shops can be. Remember to plan some time to park and head over when you make your appointment.When you open the front door, you are greeted with a sparkling indoor waterfall that drops down to the story below, and they play soft music over the intercom system. The front area of the building felt warm and welcoming, much like a hotel, but I admire that when we moved upstairs to the massage rooms, the air smelled clean, more like a medical center. The whole place seemed clean.We were given a form to fill out before the massage. As a first-time massage customer, I was comforted by this form because it includes a section where you can discreetly mark any body parts you do not want them to massage. If you have very ticklish feet, you just mark that as a no-go spot, and no one will mention a thing about it. You are even given the opportunity to state a gender preference for the massage therapist if you're picky about that sort of thing.The massage itself was wonderful. I was paired with Jim, who allowed me to leave open the door between my husband's adjoining room so that we would feel less separated. We had a 45 minute session, and my only complaint about the whole experience is that when the 45 minutes were over, I wasn't allowed to take Jim's hands home with me. Their massage therapists have gone through the proper education, and it shows. They are pleasant, yet professional. My husband was also extremely pleased with his massage therapist. Afterwards, our massage therapists waited outside for us to get dressed, and when we emerged, they offered us ice cold bottles of water. Such great customer appreciation! Read Less