I went to Fancy Nails today because a friend was raving about the hot stone pedicure she was getting in a Facebook post. I was planning on getting a pedi today, so I went there, I was greeted when ... Read More
I went to Fancy Nails today because a friend was raving about the hot stone pedicure she was getting in a Facebook post. I was planning on getting a pedi today, so I went there, I was greeted when I walked in and was told to take a seat in a pedicure chair. When I put my feet into the water, the water was so hot, I had to take them right out. I love really hot water to soak my feet in, but this was far too hot. Obviously, whomever drew the water had not taken time to test it. When the young man came over, I told him it was too hot and he added cold water. Then it was too cool. I just let it go. My old polish was removed, my toenails were trimmed. While trimming the cuticle and skin around my toenails, I kept feeling like he was cutting me. My feet were minimally scrubbed with a pumice. Then I got s quick scrub on my calves and then my feet and legs were rinsed and lotion was applied. The leg and foot massage I received was good, but only lasted a couple of minutes. My nails were painted and I was told to go and sit at the dryer. It was when I was about to leave that I noticed that the dry, flaky skin on my heels had not been removed. I was with two friends and they both told me to go and tell him to fix that. When I did speak to him, he looked at what I was complaining about and then spoke to someone in his native language. She then wanted me to show her what I was complaining about. When I showed her, she asked me what I wanted them to do. I replied that I wanted them to fix it. She said she had lotion that I could use on my feet. Really??? No, I wanted that skin scrubbed off. Her response.... The next time you come in, bring a Ped Egg and we can do that. No thanks, I won't be back!!I should have gone where I normally go, but my friend and I wanted to have pedicures at the same time and they could do that there. My normal place usually only does one pedi at a time. Lesson learned.,,,,, DO NOT go to Fancy Nails in Warwick, RI!!! Read Less