If i could give this place a zero i would, this place sucks the girl cut me so many times they didn’t even have the color I wanted. I came to get a nail fixed and she didn’t even fix it. The nail broke when I lost and the nail dryer didn’t even work it was broken. Right when I left my nail polish fell off if I could go and get my money back I would this is the worst place ever. They should be shut down. Read Less

First... Mimi the owner took 2 hours to do my nails...very same day my index finger nail broke..went back the next day.. Sge wasnt in so another lady "fixed"it...welp it was crooked she said when she files it will be fibe ..Nope it wasn't.  Same day my middle finger broke so the next day Wednesday I went back to fix both nails. The guy said it wasn't crooked and decided not to fix it. Then I asked for mimi . She came out aggressively saying she doesnt do nails...she onlys does lashes..but yet did my full set...she fixed my middle finger and my index is completely acrylic because 1 couldnt get the shit off and it was painful... Well today is sunday...and 2 more nails broke... Please do not waste your time or money...customer service and quality of nails suck!!! Read Less

Horrible manicure [lasted three days only]. Horrible unsanitary conditions [I mean really disgusting - the cuticle clipper looked like it was never cleaned - i should have walked out then.]. To top it off I was overcharged AND two weeks later they tried to charge the card a second time!! I was in a hurry, day before vacation. I will never ever go there again!!!! Read Less

I will no longer come back to this mail salon my nails was lifting 2 days after being done I talked to the owner she didn't give two craps on how I felt she didn't wanna fix my nails or even give me my money back I had to rip them off rude people Read Less

I went to get a manicure with gel and it came out horrible. The guy who did it, he is name is David. He did a horrible job. 2 days later one of the nail started chipping. I went back to get it fixed and do you believe i waited more than 1hr to get my one nail fixed. Please don't waste your time coming to this place these Chinese girls are very rude.  This was my first and last time coming in here. Read Less

I went on 9/24 to get a french manicure with gel and it came out horribly. The woman who did it made it too thick by putting too many coats on so it started chipping by the next day. Also, the finger where she put the most gel on looked really bad and she filed it down too much. I went back on 9/26 to have the two most messed up nails redone and the woman who did buffed it so much that now both nails are very brittle and I feel like I have to be cautious with them. It just wasn't the best experience for me, although my mom had hers done by the guy there and hers are perfect so if you go, make sure to get the guy. Read Less

This place is awful. Would choose zero stars if possible. I should have left when they told me that they buy "big" bottles of opi and fill up small no name bottles with the opi polish. Red flag.Start my fill with a girl who literally speaks no english. Had to play telephone with the tech next to her who told her three times I wanted "rounded square."  She filed my nails to round with terrible antiquated (not trendy) points. Filing was crooked, acrylic was globbed on, extending from over my cuticles to well past the tip of the nail on to my skin.I asked someone to help her, multiple techs stared at me and told me they didn't speak her language. "Manager" finally came to assist who told me I should have my nails removed and start over because they were so bad at this point.  I refused for fear of unnecessary damage to my natural nails. Manager attempted to rebuild nails, result was horrific.My nails were uneven,  visibly cracked, filed down to natural nail in many places.  Despite all of this manager leaved and tells someone else to paint my cracked nails so she could do a set of eye lash extensions. Ten years of nails, never had an experience like this.  Absolute nightmare. Avoid at ALL costs!!!!!! Read Less

Kim hooked my nails up man. They were jacked up! I had horrible shaping from a previous nail salon and was missing a nail from a laundry battle yesterday (lets not talk about it) and she did me a solid for $18. Have been here plenty times and havent been this satified in awhile. Might start revisiting ona regular basis again. Make sure you make an appt. If you decide to come! Read Less

I am a favorite of this salon and in fact went today for a mani/pedi before my trip to AZ. I was shocked to find their space at Super WalMart in Coventry, RI empty and asked customer service where they went. All the staff at Regal, whether they be men or women were gracious, personable and extremely hard workers. They were excellent at their trade and I was looking forward to a wonderful pedicure after shoveling so much snow. A leg massage was part of their pedicure package. I have only one gift certificate left, given to me by my son Peter and I will use it at another of Regal's sites. To Mai and Tah, I hope you are OK and wherever U and the family are, I wish U well. Thank you for your excellent service. Your gel manicures rock! Eileen Read Less

I would prefer to give them zero stars call. This was by far the worst. A $50 mistake. The work itself is probably worth about two stars. My gel manicure that cost me $25 peeled before I even made it to the airport!! I'm so disappointed. And now it will be a few days before I can go back and get my money back. And who knows if they'll even give it to me. I do have photos though.More than anything I just needed my nails done for very important event tonight and now I don't have time to have it done again. My nails are mess. I wish I had chosen no color at all. Read Less

They won't let me put zero stars which is what they deserve, horrible place!  Apparently they only know how to do artificial nails. I went in to change my gel color. They took off my gel color with a grinder polisher followed by using a very harsh nail file with left my nails thin, uneven and frayed! Then he was going to put the polish on my jagged nails! I of course just paid the $7 for the gel removal and reg polish to protect what was left of my nails and left. Read Less

Went here for the convenient location to have a fill done on my acrylic nails only to be disappointed. There was no line, obviously for a reason! Charged me extra to file my nails (usually included) a staff member was shaving calluses off his feet in the foot bath, and the nail tech was snippy. The only praise I have is the techs ability to beautifully shape my nails exactly how I asked. Could not find it in me to leave a good tip! Read Less

Where is the Health Dept.!!!! Went to have my lashes done, was told 10 min, go shop. I came back in 10 min and was then told 1 1/2 hours I don't think so. Mimi used the same tools on everyone, as if that wasn't bad enough I had to tell her to change the towel from the costumer before me. Did not get a manicure after I was afraid of infection. Went to pay and was charged to much. Did not see any licenses anywhere ... should have been a warning sign !!!! when I was leaving I looked around BAD MISTAKE i saw how dirty everything was ... GROSS is being nice. Read Less

Having just moved to the area, I thought I might enjoy the convenience of a very close salon. Big mistake. I called in for an appointment and was told there was an immediate opening. I arrived perhaps 10 minutes later to find a walk-in customer had been given my appointment, but I could wait 20-30 minutes for an opening. I walked out and tried another salon near Brown.With pretty grim results, two weeks later, having unsuccessfully tried to make an appt at yet a 3rd salon, I ended up trying Regal again. This time, I made a same day appt then called just before coming in to insure I actually had an appt. My tech had not yet shown up for his shift, so I was told to come in for another tech, Jimmy.Jimmy did not understand my question about what we call on the west coast, solar powder, insisting all acrylic is the same. It isn't, but I went with the flow. My own nails are paper thin, so the dremmel filing has to be done with caution. I always explain this and rarely have an issue. The third "burn" I was getting fed up and he was clearly getting nervous, but we made it through. The application of the acrylic was reasonable though I told him my nails are prone to cracking at the outer corners where it often grows out thin. (My tech back home would usually apply a tiny bit to each corner, insuring a lasting result.) He countered that the corner edges were fine. I always have my acrylics sealed with a layer of gel instead of polish. It lasts longer and dries in 3min under UV lights. Again, he didn't understand what I was asking for, saying no one does this here and it takes too long, is too expensive, etc. I felt sure he was misunderstanding this simple and efficient system. After very painstakingly describing the nail-polish like bottle and process, he finally understood and complied, though I ended up with a couple bubbly and rippled nails.Upon final inspection, I saw that the application of the acrylic did not extend all the way to the side edges of a few nails. When I mentioned this, he disagreed with me. When I turned on the overhead light, which he had never used, and showed him how I could bend the natural nail away from the acrylic, because it was bare, and asked at least to have some nail glue, he struggled to figure out how to get the glue into the correct spot, ultimately trying to use the clippers to manipulate the nail. After being poked twice in the end of my finger, I told him he was hurting me with the point of the clippers. Last straw, he said, "no I'm not."Seriously? I know that a nail salon inside WalMart should have been warning enough... Lesson learned. Read Less