I was greatly satisfied. I felt comfortable, the environment was clean and I was well tended to during my appointment. Being a very picky person I would HIGHLY recommend this place to anyone who asks. They run a great business!!! Read Less

I have been coming to city nails for about 6 months now and they always do a great job on my gel manicures. My favorite is Bo she always takes her time and pays attention to detail I don't even notice on my nails. I have recommended this place to my family and they too have had a good experience Read Less

worst experience I've ever had. took my girl there who was told she would would be sat right away. we ended up sitting for 15 minutes while more "affluent" clientele who came in after us were sat right away. forget this place. Read Less

I walked in & asked for a fill .. the woman barely made eye contact & said they had no availability for the day. The time was 12pm .. I stood there shocked. I have never experienced anything like that in my life. Read Less

I walked in for a fill, as their sign says "walk-in's welcomed" & they didn't appear very busy. The woman didn't make eye contact & stated they had no availability for the day. I stood there.. shocked as she just walked away. My curiosity made me call & ask to schedule an appointment, happily the woman said come in at 2. I couldn't believe it .. still can't believe it. Read Less

So disappointed! I've been to lots of nail salons - some fancy, some not - and this is probably my worst experience. The salon itself doesn't give off a very clean vibe. The ceiling is moldy, everything is outdated, dirty gloves hanging around, someone's foam toe separators laying on the drying station. Just doesn't scream "sanitary". The pedicure itself was weak. Virtually no massage, which is my favorite part. Very little time spent on problem areas (and mine aren't even BAD, just need an extra going-over once in a while). The paint job was terrible. Bubbling on one nail, one has already chipped (I went YESTERDAY!), paint left on my skin.This is close to home and was hoping to make it my new nail place. I definitely will not be back. Read Less

Wanted to check out this spot, I set up an appointment for my daughter and myself. When we arrived we were told that we would not be able to sit together (and the whole point of going together is so we could enjoy some girl time,). My little girl is only 7 and this was a once in a lifetime type of experience. The manger noticed that I seemed upset, and helped out so we could sit together. As soon as my daughter was done with her nails they made her move. . Total bummer, and after paying all that money, the polish they put on me was running off, WAS STILL IN THE SALON when that happened. I understand it's polish, at some point it will come off, but not when ur paying and still in the salon. I said something to one of the lady's that work there and they told me "that's your fault because your chose that light color!" Unbelievable !!!! Didn't get any money back, or a "come again we fix for you free" nothing. Just they tried to fix with an extra 3 coats, and the. I was there another 30 mins waiting for polish to dry. Nails ended up chipping of course, 2 days later. Will never go back here again. It's a true shame, because a lot of people go to this salon. Read Less

Just moved to the neighborhood, stopped in on a Saturday afternoon expecting to at least have to wait. Not at all, Was seen right away! Received an awesome Pedicure. Service was impeccable and the environment was calm. The chairs were an added plus. And prices for the area are DEFINATELY affordable . Read Less

I decided to try this place out based on recent reviews and the decent prices. They are open on Sundays which is a huge plus. I called an hour before they opened to leave a message about booking an appt, they answered the phone and I easily booked an appt the same day for my husband and I. We arrived and our appt started right on time. They are efficient and do a nice job. My technician was nice and gentle on my cuticles and I was happy with the results for my manicure and pedicure. I agree with some other reviews that you shouldn't expect fancy treatment and a spa-like setting but their prices are very reasonable and service is good. I will definitely go back again. Read Less

Although the customer service is very poor, these ladies do a GREAT job when it comes to nails. Ive been going to this place for about 2 years and not once have I been disappointed with the outcome of their work. Once again, they're not very friendly but they work very fast and efficient so it doesnt have much of an impact. The place itself is also very neat. Read Less

Never been to this place so this is my first impression.  I call to make an appointment at 4:30pm.  I ask (again because I've never been there and know some places could give zero shits about your time or upholding an appointment made) if it is a good idea for me to  also call closer to that time to ensure they will be able to see me at 4:30. The woman rudely says "if your appointment is at 4:30 that's the time we will do your nails".  Okayyyy sounds good! I get there at 420 no one  greets me and I'm just awkwardly standing there like "hello". Someone goes can I help you. I say I have an appt at 430 and she says ok pick a color.  By 445 I'm still waiting there. The girl beside me says she had an appt at 4:15 and is still waiting.  I just left. I made an appointment because o have shit to do. Like if you can't even stick to appointments or even acknowledge a customer and the fact that you are running late and let you customers know so they can no sit there a wait like they don't have things to do. If you aren't going to stick to appointments don't offer appointments and make is walk-in only Read Less

I've been here a ton of times since I used to live in providence but I went back for the first time in a year with a friend. I agreed to go because their prices are pretty decent but I guess you do get what you pay for. Very disappointed because my nail chipped the night I got them done! I had a gel manicure and I was literally doing nothing but sitting on the couch so there was no reason it should chip, especially since my nails are so short it can't be because it got stuck on something. I love when gel manicures are really thick and you can tell they did a good job on the top coat and this manicure did not live up to my expectation . I attached a photo Read Less

Went here for the first time this week and absolutely loved it! My manicurist was so friendly, we chatted the whole time and I was in and out with a flawless manicure in no time. Street parking was easy to find, and the manicure was $12, super affordable. I will definitely be back! Read Less

My experience at Citi Nails has been consistent with excellent quality, cleanliness,  and value. This is the best nail salon in RI. I won't go anywhere else. I have a very busy schedule and know that I can walk in with confidence and trust that I will be well taken care of with or without an appt. LOVE Citi Nails for over 13 years! Read Less

I do believe this ""salon"" is in the Summit Neighborhood of the East Side and not ""Blackstone"" The ""salon"" is a mill. It is an intimidating place! The customer is expected to understand how they run things...so newcomers beware. The receptionist I met was condescending. She was not interested in providing a welcoming experience. The customers are numbers and the employees are numbers. As for parking? HA! Parking is at a premium on Hope Street. Park on the side street and walk there. Read Less

From the friendly atmospere to the relaxing hand massages, this place is wonderful! I will not go anywhere else to have my nails done and I recommend it to all my friends. Great Job CITI Nails!- A Very Happy Providence Resident Read Less