Using my dad's yelp account just to tell you how horrible this place is for eyelash extensions since it can be a serious health issue. The glue and lash products that this place uses are not okay for your eyes. The staff is not fully trained, especially Maya, for extensions. I went here because it is close to work and I needed a quick fix, but the amount of glue and clumping that she had on my extensions caused them along with my real lashes to fall out. Got them done over two months ago and for every real eyelash that comes off, 6 fake ones are attached to it. When I went to the professional place I usually go, she was so horrified that we had to take them all off and let them rest for a few weeks. The glue was tugging so bad at my real lashes that they fell out and I have clumps of eyelashes missing. Do not I repeat DO NOT get your lashes done here. My eyes are now red and my eyelashes are gone. I'm posting this hoping what happened to me won't happen to you. Read Less

Just awful. My daughter had a 1:30 appointment today to get a blow out for her homecoming dance. The receptionist obviously messed up the times and they could not take my daughter. She was very upset. They did not offer any other times or another salon. Read Less

I will NEVER go to this salon again for a waxing or any other service. I have given it three tries with three different estheticians as its close and convenient. During one of my visits I told the girl the wax was too hot, she stopped and checked it and said it was fine. I left with scabs. All three bikini waxes I received, I have been left with severe bruising from not pulling the skin tight enough. After waxing, not once have they gone in with a tweezers to clean up the strays left behind so I'm left with an incomplete job. My last visit the girl left the room without cleaning up and I was still sticky with wax! I have had many bikini waxes before and have never left with bruises and scabs. This is a clear sign that the esthetians are either not properly trained or simply could care less about their clients. Very disappointed. Will never spend my money there again and would never recommend this salon. Read Less

Wavelengths was recommended to me by my wedding venue, along with several other salons. I am so glad I chose Wavelengths! I was a stranger to them, but was treated like a valued customer. My hair and make-up came out better than I imagined it would! I had to get it all done early in the day, but it was still beautiful 10 hours later! Read Less

D'Ann Scott, Owner, saved the day! I was the officiant at a wedding nearby. I had my hair cut at a salon in Hingham, MA a week earlier and it was terrible! D'Ann rescued me and did a fantastic job. I wish she was closer because I'd be there all the time. Thank you, D'Ann. Read Less

Since I live in Newport for the summer, I was worried that I wouldn't be able to find a reliable salon that would match up to the one I go to in Boston. However, when I found Wavelengths, I knew I stumbled upon somewhere really amazing! The salon is clean and modern, with a calming blue color palette and relaxing environment to match. It is conveniently located in the Bellevue Gardens Shopping Center, which has ample parking space that can be validated by the salon following your appointment. It is very easy to reserve an appointment by phone, and they also take reservations through an online form on their website.Bronte is great, and she is my go-to aesthetician for eyebrow waxing. I also had my hair cut and styled here a couple of times, all with wonderful results. Wavelengths offers a blowout-only hairstyling option similar to Drybar, and this is very useful considering that at press time, there isn't a Drybar in Rhode Island. I highly recommend Wavelengths Salon! You will leave feeling absolutely fabulous! Read Less

Dianna, Bronte, Corey and the team at wave lengths took care of my bridal party. Everyone was thrilled with their hair and make up. We also enjoyed mimosas and snacks during our visit. I have never received more complements in my life for my hair and make up than I did that day. Thank you so much. Dianna you are lovely and I thank you for taking such care of our group. Read Less

The blow-out done here was no better than one I could do at home. Definately not worth the high price. Also, they do not take American Express and upon arrival, you will almost always have to wait even with a reservation since they are always behind scedule. The people who work here are hit or miss as well. Read Less

The blow-out done here was no better than one I could do at home. Definately not worth the high price. Also, they do not take American Express and upon arrival, you will almost always have to wait even with a reservation since they are always behind scedule. The people who work here are hit or miss as well. Read Less

Anastasija has given me the most beautiful eyelashes! Long and full, and noone can tell they are extensions. Courtney gave me the best hair! Thank you ladies! I highly recommend this salon. They are absolutely wonderful! Read Less

Wavelengths Salon did my hair for my wedding. The team was very friendly and fun to interact with; they helped throughout my planning process and certainly made me feel at ease. The hair trial couldn't have been more fun.  My hair and makeup looked beautiful. Unfortunately my hairstyle on the day of my wedding was not exactly what I asked for. Originally I was scheduled to have my hair done mid-day. That morning I was asked if I was okay with having my hair done last, I was caught up in the rush of my wedding day and should not have okay'd this schedule change. Unfortunately there was not enough time to change or fix my hair style. The curls didn't make it to the ceremony, which was very disappointing. I had tried to request a curling iron be used and was told that was not an option. I will freely admit I should have spoken up more and insisted my hair be changed, however I had hoped to feel better taken care of on my wedding day. Read Less

Anastasia is a fantastic esthetician! Best that I have found in a long time and she is very experienced! She will make you feel comfortable if it is your first time with waxing or if your a pro. Tanis is also a great stylist and does exactly what I want each time I go in! Book an appointment in advance for sure. Read Less

Made an appointment for their signature manicure - $25. When I made the appointment, not asked any questions about what state my nails were in or if anything was on them, just scheduled my time. I sit down and the nail tech realized I had gel polish on that needed to me removed and she said, "You were just booked for a basic manicure."  I said I didn't know it was an additional service. No one had said anything to me and I just thought, if I come in for a manicure part of the service was to remove the polish on there. She was very nice about it and said "oh its not. It just takes a bit more time because you have to soak and they didn't schedule that time in."  I apologized that I didn't know. No further mention of it. Then, manicure over...not he best I've ever had.  Color came out really streaky and I had been eyeing it while she was doing it but just thought she would fix it in the end. Nope but hey...gift card so whatever. Let it go. Then I realize...wait. She didn't even put any lotion on my hands. Not a drop. Weird but maybe that was their basic manicure...nail shaping and polish only. Go to the counter and, while I am waiting to pay, read their description of the service and was supposed to get lotion. So I asked why I didn't. The receptionist said, "well since she had to soak your nails she had to shave time off your manicure to stay on time." Umm...so you cut my service but still charged me the same?  What?  Oh no?  You're charging me $5 more for the gel removal. I thought she said it wasn't a separate service but...okay. So you charged full price for both "services" but I didn't get full service. So you can cut my time and service but not consider it a swap with the gel removal and the lotion? Then, the receptionist said, "it's really important you tell the scheduler that you have gel polish on because they have to build removal in to the appointment." My response?  "Well no one mentioned that to me so how am I supposed to that?  You're the ones providing the service so my expectation would be that you mention that. And no one did."I understand that there were multiple factors in play here and it can be boiled down to a lack of communication. However, if one is in a service industry, one needs to be aware of the effect customer service has on the overall experience. I could have and would have looked past the streaky polish and the lack of lotion...if a simple service gesture had been made. "Apologies for the misunderstanding. But since we had to remove gel polish, we have to cut out the moisturizing component of your manicure. But since we're cutting that, we won't charge you for the gel removal. We'll consider it a swap."  They stay on time. I get a fully rounded, well communicated experience and can understand that accommodations had to be made. Simple service gesture. Oh, and I could've done with less "you're dumb and should've known what we didn't tell you" attitude from the receptionist. In the end, no matter how well the actual service could have turned out...if a business has such basic poor customer service, I won't return. So, the gift card gave them a chance to gain a new customer but they won't be. Two stars simply because my nail tech was so nice and pleasant. Read Less

I made an appointment for an esthetics service, was told not to be late, then I waited 30 minutes before I walked out. Twice the esthetician came out and never said a word to me. When I went up to the counter to ask how much longer (twice) I was told "she'll be right out"...really poor customer service. Read Less

No respect for your time. Made a hair appt, they called and pushed it 30 mins. Showed up at the new time and the hair dresser had taken another client and had to wait another 20 mins. I made an appt for a reason, to not wait around. Have some common courtesy for your client's time and plan your appts accordingly. Inexcusable in my opinion, regardless of your ability to cut hair.Once I was finally seen, she couldn't cut my hair in the time I had. Awesome, wasted a full hour of my time for nothing. Will definitely not be returning to this salon. Read Less

No respect for your time. Made a hair appt, they called and pushed it 30 mins. Showed up at the new time and the hair dresser had taken another client and had to wait another 20 mins. I made an appt for a reason, to not wait around. Have some common courtesy for your client's time and plan your appts accordingly. Inexcusable in my opinion, regardless of your ability to cut hair.Once I was finally seen, she couldn't cut my hair in the time I had. Awesome, wasted a full hour of my time for nothing. Will definitely not be returning to this salon. Read Less

I had my wedding hair and makeup done at Wavelengths, and couldn't have been happier! Newport was a destination wedding for us, so I had a trial run done at a different salon back home, and then the actual hair and makeup at Wavelengths. I sent Wavelengths pictures from my trial run so they would know what I was looking for, and when I arrived on my wedding day for hair & makeup, I was pleasantly surprised that they had the pictures all printed out, and waiting at the respective hair and makeup stations. They also knew exactly what I liked and didn't like about my trial run at the other salon from my earlier correspondence with them. I was really impressed--they were so prepared, and this instantly put me at ease and set a good tone. The owner, D'Ann, did a side swept look for my hair, and Natalie, a licensed aesthetician, did my makeup. I was incredibly happy with both--it was exactly what I wanted. They asked questions along the way and communicated what they were doing so that we were able to make adjustments and get the perfect outcome. They were really personable and made me feel comfortable the whole time, and they also clearly both had the right experience to know how to make a bride look great on her big day.I'd highly recommend Wavelengths for any brides-to-be! Read Less

I got a blow dry and curl here for a friend's wedding in Newport.  We came across this salon the day before the wedding on a run to CVS.  The receptionist told us it was $40 for the blow out plus $10 for curling. We said that was fine.  We get there the next day (making sure not to wash our hair so we could do it there) and apparently they didn't even schedule enough time for us to have a wash too.  So the stylist rushed us since our hair hadn't been shampooed purposefully.  And then I got charged $70 for the entire affair.  We were so rushed that I didn't have time to argue about the $50 that we were promised. Seriously $70 for a wash-dry-half curl? It's either a horrible value or they charged us extra for no great reason.I really liked my stylist - she was fantastic - but one of the store owners or whatever kept on asking to take pictures of our hair. First we were in a rush, and second, it's a frickin blow dry, why would you want pictures of something so simple? So that was really annoying frankly. Read Less

Came to Newport for a girls night and got pedis. This was the best pedi I've ever had...hands down. The women were friendly and accommodating, she even laughed at my jokes. The salon was organized, nicely decorated, and clean. Read Less

I've seen D'Ann Scott, the owner of Wavelengths, for over a year.  She is a fabulous stylist and I completely trust her with my curly hair. She cuts my hair dry and it's the best look I've had in years. I highly recommend D'Ann!! Read Less

My husband and I are on our honeymoon and wanted to do a couple's massage. So happy that we did it here! I had Liz and he had Ashley and I got an incredible deep tissue massage and he got an incredible less intense massage (our personal pressure desires). Our focus area requests were attended to and the hot towels at the end plus the excellent head massages were an unexpected bonus. HIGHLY recommended!! Read Less

For a friend's wedding, we had a spa day here with Mani's, Pedi's, and massages for 9 people.  They were very welcoming and all of the services were great!  Everyone was very nice and understanding when we were a few minutes late (of course!).  They provided nice refreshments and they are located in a great plaza to kill time between services!  Thanks Wavelengths for a nice relaxing- prewedding- spa day! Read Less

Booo, so not a fan.  Going to this salon was literally the worst decision I made out of all of the decisions I made for my wedding.  A number of things went wrong, which I understand can happen.  However, when a stylist spoke to me in a very rude manner and made me cry on my wedding day and the owner nor the stylist took responsibility for the inappropriate behavior that is when they really lost their stars.  And I'm not even a crier, I don't know the last time I have cried.  I was majorly disappointed with their unprofessionalism.Another lame moment, when they charged me $90 total for my flower girls who are 2 and 3 years old to get their nails painted, even though I have an email letting me know it would be less than that price.  When I asked about it, they acted like I was crazy.So not worth the hassle.  Do you want to cry on your wedding day? Read Less

I am very happy to say that I got my hair and makeup done for my wedding at Wavelengths. Anastasia was amazing! I went in about a month before the wedding to have a trial run done on both my hair and makeup. She worked really hard to understand what I wanted my hair to look like. I thought I was very prepared by knowing that I wanted a low bun with some hair flare. I couldn't believe how many variations there were of a low bun. She flipped through photo books and consulted with me and did not rush me at all. We created a plan and she executed it perfectly. When she did the finishing touches I didn't like something and she very easily made an adjustment and didn't bat an eye. I felt very in control and listened to. With my makeup she had wonderful taste. She used all of the salon's makeup because I didn't know what to bring. She made me look very natural and like myself. On the actual wedding day in September I got to work with Anastasia again. She was a great person to work with on the actual big day. I was a bit nervous and she put me at ease. She was fun to talk to and distracted me from being nervous. She did a perfect job with my hair and makeup. The salon also took great care of my mother and sister. Their hair styles also looked great!Overall this was a great experience. I am very grateful that Wavelengths was recommended to me and that Anastasia was my stylist! Read Less

I used Wavelengths recently for my wedding and I was very happy with the service. Rachel did my hair and she is AMAZING!!! She knew what I wanted and was able to execute the style completely; i was so excited!!! She's also very friendly and easy to work with.My bridesmaids all looked great; i can't remember who they worked with but everyone looked stunning. my biggest fear working with any salon was a group of 30 somethings walking out with prom hair! The team here was excellent and professional; they know what they are doing. I'd recommend for special events. Read Less