24 Reviews

Vip Nail Spa

Cumberland, Rhode Island
Reviews
Katie Trainor
14 Apr 2018
REPORT
I had a pedicure which was done nicely they have a few different kinds to choose from. This was a great experience from the honey they wrapped my legs in, to the hot stone massage they did to my legs ... Read More
I had a pedicure which was done nicely they have a few different kinds to choose from. This was a great experience from the honey they wrapped my legs in, to the hot stone massage they did to my legs & feet during out was pure heaven! Great paint job too! Betty nice service. My daughters got her nails done as they did a great job! I give 4 stars because I paid to have her eyebrows done and until I spoke up and most people had left for the day they forgot to do them. However they did do them last minute and they came out pretty good! We will be back! Read Less
kameron tetreault
5 Apr 2018
REPORT
Expensive, poor customer service. There are gaps between my real nail and the fake nail, all of the staff are grouchy. I asked for round nails and they talked me out of my decision. They also did noth... Read More
Expensive, poor customer service. There are gaps between my real nail and the fake nail, all of the staff are grouchy. I asked for round nails and they talked me out of my decision. They also did nothing to my actual nail before applying the dip. He didn’t cut them and barely filed them. The staff just does not care. My friend broke her nail THE NEXT DAY and if it was done correctly that shouldn’t have happened. She went back to get it fixed they charged her and she waited for a half hour for then to stop being busy just to pay. Absolutely disgusted with the experience would NEVER recommend Read Less
Danielle Costantino
4 Apr 2018
REPORT
Used to come here all the time. Keep giving them the benefit of the doubt and trying them again for my birthday pedi. Sadly mistaken. I was taken by the same young guy who was falling asleep while do... Read More
Used to come here all the time. Keep giving them the benefit of the doubt and trying them again for my birthday pedi. Sadly mistaken. I was taken by the same young guy who was falling asleep while doing my massage on previous pedicure. He was wiping his nose and forehead sweat during my entire $60 organic pedicure. There were other nail techs with their heads down taking naps on the desks. They had no hot towels, the streamers were empty. So he brought over some dried out stiff towels that had stains on them, probably been in the bottom of the towel warmer for weeks. He also tried to talk me out of the back massage portion of the pedicure. Which was the main reason I even come here. I don't mind spending $80 for good service, and cleanliness. But this place is going down hill fast. Old toe nail clippings all over the tile floor. Dingy towels and chairs. I'd pass next time and find a new cleaner place. Read Less
Yella Costa
4 Apr 2018
REPORT
Used to come here all the time. Keep giving them the benefit of the doubt and trying them again for my birthday pedi. Sadly mistaken. I was taken by the same young guy who was falling asleep while do... Read More
Used to come here all the time. Keep giving them the benefit of the doubt and trying them again for my birthday pedi. Sadly mistaken. I was taken by the same young guy who was falling asleep while doing my massage on previous pedicure. He was wiping his nose and forehead sweat during my entire $60 organic pedicure. There were other nail techs with their heads down taking naps on the desks. They had no hot towels, the streamers were empty. So he brought over some dried out stiff towels that had stains on them, probably been in the bottom of the towel warmer for weeks. He also tried to talk me out of the back massage portion of the pedicure. Which was the main reason I even come here. I don't mind spending $80 for good service, and cleanliness. But this place is going down hill fast. Old toe nail clippings all over the tile floor. Dingy towels and chairs. I'd pass next time and find a new cleaner place. Read Less
Viana D.
24 Mar 2018
REPORT
The place is very nice and elegant. The neck massage is great. The honeymoon pedicure and gel manicure were a waste of money. The young man that did it was horrible.  I usually have a lot of cuticles ... Read More
The place is very nice and elegant. The neck massage is great. The honeymoon pedicure and gel manicure were a waste of money. The young man that did it was horrible.  I usually have a lot of cuticles removed. This had nothing on his tool when done with feet and hands. He also didn't place my hands in water.   Staff like that will make people not go back. Read Less
Helen Reyes
11 Mar 2018
REPORT
Paid $30 for a regular pedicure. I don’t mind paying for good work but this was far from it. First I made an appointment and still had to wait 40 mins for a 10 minute pedicure. They didn’t even clean ... Read More
Paid $30 for a regular pedicure. I don’t mind paying for good work but this was far from it. First I made an appointment and still had to wait 40 mins for a 10 minute pedicure. They didn’t even clean my feet properly and my nail polish looks like I got a French pedicure instead of a full polished toe nail. My brother asked for his toe nails to be cut down and his toe nails looked longer than when he went in. He looked like they added acrylics to his toes. Not again! Very disappointed. Read Less
Tara S.
10 Mar 2018
REPORT
Leah was absolutely great, she was so nice and had a great personality, she gave my husband a pedicure, we will definitely be back to see Leah again. On another note Angela did my nails and feet, her ... Read More
Leah was absolutely great, she was so nice and had a great personality, she gave my husband a pedicure, we will definitely be back to see Leah again. On another note Angela did my nails and feet, her attitude was terrible, she was flat out rude, my nails came out pretty and she painted my toes well but my overall experience with her sucked. I would never return to her. Paid $45 for my pedicure and she rushed it and had an attitude when I asked her to take more dead skin off the heel of my foot. I will be back to see Leah but will never see Angela again! The salon is beautiful and everyone else is nice. Read Less
Lgfhiongd Fbhxeuil
27 Jul 2017
REPORT
Super nice people
Morgan Pandi
16 Jul 2017
REPORT
really enjoyed my time there with my best friend and was quick service. Didn't have to wait at all. I went to get my nails done for prom and it was amazing. They were kind and helped me pick colors to... Read More
really enjoyed my time there with my best friend and was quick service. Didn't have to wait at all. I went to get my nails done for prom and it was amazing. They were kind and helped me pick colors to match my dress. It was lovely and when i need my nails done i would definitely go again and have it become my usual spot. Read Less
melissad799
14 May 2017
REPORT
Love this place. Not sure about the other commenter who must get extras for free but anywhere I go the more you ask for the more you pay. I am also fine without the talking. I personally want it quiet... Read More
Love this place. Not sure about the other commenter who must get extras for free but anywhere I go the more you ask for the more you pay. I am also fine without the talking. I personally want it quiet and to enjoy myself but if I want to talk and talk to them they talk back so again something that goes both ways. I don't think it's their job to entertain you. I have had some who do better than others but if I notice them not doing what I expect or what I'm paying for I speak up and say can you scrub a little more or add extra coats of paint and they are fine and do it. Love the extra massage while my toes dry 😍😍 Read Less
Katie L.
21 Apr 2017
REPORT
Omg....pay the $12 for the extra 10 minutes of neck / shoulder massage! So good! Wanted to nap after!This was my first time visiting this nail salon that came highly recommended by my BFF. I wanted to... Read More
Omg....pay the $12 for the extra 10 minutes of neck / shoulder massage! So good! Wanted to nap after!This was my first time visiting this nail salon that came highly recommended by my BFF. I wanted to get a mani / pedi and was surprised at all of the gel nail colors they had to choose from. We were brought to the pedicure area first and were seated in the chairs within minutes of entering the salon. The store itself looks brand new / well maintained, was clean and had very comfy and high tech massage chairs for pedicures. I opted for the honeymoon pedicure and really enjoyed the leg massage and the paraffin treatment used on the heels. I would definitely get this service again, I just wish they used a pumice stone or something other than just a rasp on problem dead skin areas like the heel and side of the big toes (this is really my only negative about this place - even though I realize the instruments some other salons use aren't even actually supposed to be used for health reasons) The manicure was great! I opted for gel and the girl did a nice job trimming and filing my natural nails before applying the gel polish. While getting my nails done a gentleman came over and asked if I would like a shoulder massage - of course I said yes! I also opted for a paraffin treatment which left my hands silky smooth! A few minutes later the gentleman asked if I wanted him to continue the massage for 10 minutes for a fee - um, yes please!! I swear I could have fell asleep sitting up if it weren't for the nails being worked on in the mean time! I would definitely get a massage here again - I just think next time I would have him hold off until I was done with my nails so it would be even more relaxing. Seeing as how I was happy with all of the services rendered this far - I decided to check out the waxing room. I was brought to an immaculately clean room and instructed to lay down. The woman who did my eyebrows and upper lip was very detailed and took her time. She asked permission before cleaning up a few strays with the tweezers. I did not feel rushed which I really appreciate when it comes to my face! All in all - this place is great! Yes, it is slightly more expensive than some of the places I have gone to around my home but the clean atmosphere and awesome services - made it worth every penny. I got to have a relaxing Saturday morning and left feeling very happy! Read Less
Brandon E.
29 Jan 2017
REPORT
The wife has been here many times and always says the service is phenomenal.  "And you gotta love the complimentary massages". Glad to have VIP so close to home!
Savannah P.
20 Jan 2017
REPORT
i'm sitting here now for the third time to get my nails fixed she hasn't even referenced to my other hand to match shape & neither did the other guy who fixed it yesterday after coming in three days l... Read More
i'm sitting here now for the third time to get my nails fixed she hasn't even referenced to my other hand to match shape & neither did the other guy who fixed it yesterday after coming in three days later for getting this service! NOT WORTH THE MONEY HEREif you want to over pay for shitty service & bad customer service then come here Read Less
Kaylee B.
10 Jan 2017
REPORT
Great, thorough, luxurious pedicure for a reasonable price. The place is clean, open and new. The service was friendly. I will definitely be back!
Rebecca C.
29 Dec 2016
REPORT
I don't know why people have such bad experiences! I go here every two weeks, and am always treated great and love my gel manicures.
Kelsey C.
28 Nov 2016
REPORT
Worst nail experience I've ever had. I was getting acrylics done and the woman asked if I wanted gel or powder. I asked if they were the same and she said gel was actually cheaper. Turns out they are ... Read More
Worst nail experience I've ever had. I was getting acrylics done and the woman asked if I wanted gel or powder. I asked if they were the same and she said gel was actually cheaper. Turns out they are 20 dollars more expensive. When I asked her why she told me they were cheaper and she blamed me and said I was talking too much to my friend and didn't believe her. She was so incredibly rude. Also 5 days later and my nails are already coming off. DONT WASTE YOUR MONEY HERE!! Read Less
Roxanne Biagetti
6 Nov 2016
REPORT
Had an awesome pedicure by Dean. He was phenomenal. Worth the money.
Danielle W.
17 Sep 2016
REPORT
You know, I found this beautiful location after just moved to Attleboro. I finally thought I found my new go to. Until I received half the treatment that I received the two previous times I had been b... Read More
You know, I found this beautiful location after just moved to Attleboro. I finally thought I found my new go to. Until I received half the treatment that I received the two previous times I had been before. I am always willing to pay a little more for those little extras and my guess is, if you get there before 5, you'll receive this. I am a full time student and have a full time job so my options are always to make nail appointments late. Well, don't do this here. They won't give you a neck massage or paraffin wax. If I am going to pay $30 for gel manicure, it would be nice to have those extras. Or just don't do them at all if you aren't going to do them for all your clients. Especially, waiting almost  30 mins before anyone even touches my nails. Seriously disappointed. I guess looks really can be deceiving because like I said this place is beautiful. Read Less
Kim Murray
12 Aug 2016
REPORT
Beautiful interior. Lots of colors to choose from..But.. The place is cold like thier personality's! More expensive than other places and not as good. Everything has an upcharge! Constant chatte... Read More
Beautiful interior. Lots of colors to choose from..But.. The place is cold like thier personality's! More expensive than other places and not as good. Everything has an upcharge! Constant chatter in thier language. No intetaction unless about the " menu". Not very friendly..unless of course you upgrade or have your wallet out! Read Less
Jill C.
27 May 2016
REPORT
This place is literally ALWAYS understaffed. If you want to soak your feet until they are prunes waiting for service, this is the place.
Diana P.
23 Apr 2016
REPORT
Very clean. Courteous staff. I think this is a chain with the other VIP nails in North Providence - they are similar in appearance and have the same pedicure "menu." They seemed a little short staffed... Read More
Very clean. Courteous staff. I think this is a chain with the other VIP nails in North Providence - they are similar in appearance and have the same pedicure "menu." They seemed a little short staffed on a Sunday to accommodate the volume of customers they had, so I would recommend calling ahead. I think the understaffing was why I didn't get a little shoulder massage while I was drying, I believe they normally offer that. They have all the bells and whistles: steam machine, paraffin wax, scented oils, extra callus removers. Of course some of those things come at an additional cost and they definitely will try to upsell you. The woman who did my pedicure was meticulous though - going back after she'd painted to make sure there was no polish on my skin. I would definitely return and recommend this nail salon over the others in Cumberland. Read Less
Katie P.
6 Feb 2016
REPORT
When it's good...it's good, but when it's bad...oh man, it's really bad! This particular day I got the honeymoon spa pedicure and regular manicure. The pedicure starts with a honey moisturizer and Sar... Read More
When it's good...it's good, but when it's bad...oh man, it's really bad! This particular day I got the honeymoon spa pedicure and regular manicure. The pedicure starts with a honey moisturizer and Saran wrapped legs, followed by some steam, exfoliation, callous removal, and the normal clipping, filing, and finally a 10 minute massage. This is where my series of disappointments began. He set a timer, but in my case he did 7 minutes of my massage and walked away. I was bummed...I don't know about you, but that's my favorite part and every SECOND counts...especially if you're paying for it. Then came the callous remover. This gel is supposed to go on the BOTTOM of your feet. Well, he put it on top too, and I literally (a week later) still had a chemical burns on my feet. My final, wave the white flag moment, came when he tried to do a French pedicure. He tried 4 times on one foot, and three times on the other, before one of the other woman came by and did it for him. Thank the Lord because my butt was falling asleep on the chair. This whole ordeal kept me there for 2 1/2 hours...I'm giving three stars because I truly believe what happened to me is not "customary". I spoke to a few other customers, and they love this place! I also enjoyed the free shoulder and neck massage. I'm willing to give it another try. Hopefully my next review will have a better outcome. Read Less
Elena M.
3 Aug 2015
REPORT
I'm a regular at the location in North Providence (every two weeks, to be exact) but I was excited to try Cumberland out too! Overall I had a pleasant experience, however my technician seemed to rush ... Read More
I'm a regular at the location in North Providence (every two weeks, to be exact) but I was excited to try Cumberland out too! Overall I had a pleasant experience, however my technician seemed to rush through the manicure and pedicure that I got... it usually takes just about a half hour longer. She also charged me more than necessary for my services.The atmosphere and decor is amazing. The salon is larger than the North Providence location and just feels roomier. I also noticed that there are more massage and facial treatment rooms in the back (still have not tried either of those out here yet). I love the fact that the UV gel manicure lights are built right into the manicure stations, so no need to constantly rotate machines! That was definitely a nice touch. The drying stations are also in a square formation so if you come with friends you can still look at each other without craning your neck while you dry!I likely will continue going to North Providence, but may return here in the future if it's convenient. Read Less
Stephanie S.
17 Jul 2015
REPORT
This visit was my first time at this particular location, I'm usually a customer at the North Providence salon. The appearance of both locations is clean, welcoming and hip, which is why I'm a returni... Read More
This visit was my first time at this particular location, I'm usually a customer at the North Providence salon. The appearance of both locations is clean, welcoming and hip, which is why I'm a returning customer; despite their above average prices. However, after this visit, I am not sure if I will be going back to either location. Let me start off by saying that I am always an appointment maker, I never rely on a walk-in. At my 6:30 pm appointment for a pedicure and shellac manicure, I was not seated until 6:50 pm, something that I had never experienced at VIP before. When 7:15 pm rolled around, someone came over to begin my pedicure. Typically, I always spring for the "Honeymoon Spa Package" that includes a 10 minute foot massage and callus remover. However, the worker guilted me into not getting that package because it was too late in the evening. She breathed a sigh of relief when I agreed to settle for the classic pedicure. The manicurist then informed me three, yes, three times that I should get the callus remover; three times I answered, "yes, I know. That was my original plan." As the pedicure continued, the worker asked what scented oil I would prefer.  I replied "lemon, please." Then, without any hesitation, the worker rolled their eyes and said "um, we do not have lemon." I apologized for the mistake, explaining that lemon is my go-to scent at the North Providence location.  However, on my way out the door I caught a glimpse of the lemon oil, and couldn't help but chuckle to myself. In conclusion, VIP Nails has two gorgeous locations.  But keep in mind, looks can be deceiving. I highly recommend attending one of their salons if you are interested in paying above average prices for substandard  services.  Correct me if I'm wrong, but why would you accept 6:30 pm appointments if you can't meet the expectations you set forth. A customer is a customer, no matter if their appointment is at 10 am or 6 pm. Read Less
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(401) 728-2288
2 Mendon Road
Cumberland Rhode Island 2864
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Vip Nail Spa

Cumberland, Rhode Island
(24)
2 Mendon Road
Cumberland Rhode Island 2864
Katie Trainor
14 Apr 2018
REPORT
I had a pedicure which was done nicely they have a few different kinds to choose from. This was a great experience from the honey they wrapped my legs in, to the hot stone massage they did to my legs ... Read More
I had a pedicure which was done nicely they have a few different kinds to choose from. This was a great experience from the honey they wrapped my legs in, to the hot stone massage they did to my legs & feet during out was pure heaven! Great paint job too! Betty nice service. My daughters got her nails done as they did a great job! I give 4 stars because I paid to have her eyebrows done and until I spoke up and most people had left for the day they forgot to do them. However they did do them last minute and they came out pretty good! We will be back! Read Less
kameron tetreault
5 Apr 2018
REPORT
Expensive, poor customer service. There are gaps between my real nail and the fake nail, all of the staff are grouchy. I asked for round nails and they talked me out of my decision. They also did noth... Read More
Expensive, poor customer service. There are gaps between my real nail and the fake nail, all of the staff are grouchy. I asked for round nails and they talked me out of my decision. They also did nothing to my actual nail before applying the dip. He didn’t cut them and barely filed them. The staff just does not care. My friend broke her nail THE NEXT DAY and if it was done correctly that shouldn’t have happened. She went back to get it fixed they charged her and she waited for a half hour for then to stop being busy just to pay. Absolutely disgusted with the experience would NEVER recommend Read Less
Danielle Costantino
4 Apr 2018
REPORT
Used to come here all the time. Keep giving them the benefit of the doubt and trying them again for my birthday pedi. Sadly mistaken. I was taken by the same young guy who was falling asleep while do... Read More
Used to come here all the time. Keep giving them the benefit of the doubt and trying them again for my birthday pedi. Sadly mistaken. I was taken by the same young guy who was falling asleep while doing my massage on previous pedicure. He was wiping his nose and forehead sweat during my entire $60 organic pedicure. There were other nail techs with their heads down taking naps on the desks. They had no hot towels, the streamers were empty. So he brought over some dried out stiff towels that had stains on them, probably been in the bottom of the towel warmer for weeks. He also tried to talk me out of the back massage portion of the pedicure. Which was the main reason I even come here. I don't mind spending $80 for good service, and cleanliness. But this place is going down hill fast. Old toe nail clippings all over the tile floor. Dingy towels and chairs. I'd pass next time and find a new cleaner place. Read Less
Yella Costa
4 Apr 2018
REPORT
Used to come here all the time. Keep giving them the benefit of the doubt and trying them again for my birthday pedi. Sadly mistaken. I was taken by the same young guy who was falling asleep while do... Read More
Used to come here all the time. Keep giving them the benefit of the doubt and trying them again for my birthday pedi. Sadly mistaken. I was taken by the same young guy who was falling asleep while doing my massage on previous pedicure. He was wiping his nose and forehead sweat during my entire $60 organic pedicure. There were other nail techs with their heads down taking naps on the desks. They had no hot towels, the streamers were empty. So he brought over some dried out stiff towels that had stains on them, probably been in the bottom of the towel warmer for weeks. He also tried to talk me out of the back massage portion of the pedicure. Which was the main reason I even come here. I don't mind spending $80 for good service, and cleanliness. But this place is going down hill fast. Old toe nail clippings all over the tile floor. Dingy towels and chairs. I'd pass next time and find a new cleaner place. Read Less
Viana D.
24 Mar 2018
REPORT
The place is very nice and elegant. The neck massage is great. The honeymoon pedicure and gel manicure were a waste of money. The young man that did it was horrible.  I usually have a lot of cuticles ... Read More
The place is very nice and elegant. The neck massage is great. The honeymoon pedicure and gel manicure were a waste of money. The young man that did it was horrible.  I usually have a lot of cuticles removed. This had nothing on his tool when done with feet and hands. He also didn't place my hands in water.   Staff like that will make people not go back. Read Less
Helen Reyes
11 Mar 2018
REPORT
Paid $30 for a regular pedicure. I don’t mind paying for good work but this was far from it. First I made an appointment and still had to wait 40 mins for a 10 minute pedicure. They didn’t even clean ... Read More
Paid $30 for a regular pedicure. I don’t mind paying for good work but this was far from it. First I made an appointment and still had to wait 40 mins for a 10 minute pedicure. They didn’t even clean my feet properly and my nail polish looks like I got a French pedicure instead of a full polished toe nail. My brother asked for his toe nails to be cut down and his toe nails looked longer than when he went in. He looked like they added acrylics to his toes. Not again! Very disappointed. Read Less
Tara S.
10 Mar 2018
REPORT
Leah was absolutely great, she was so nice and had a great personality, she gave my husband a pedicure, we will definitely be back to see Leah again. On another note Angela did my nails and feet, her ... Read More
Leah was absolutely great, she was so nice and had a great personality, she gave my husband a pedicure, we will definitely be back to see Leah again. On another note Angela did my nails and feet, her attitude was terrible, she was flat out rude, my nails came out pretty and she painted my toes well but my overall experience with her sucked. I would never return to her. Paid $45 for my pedicure and she rushed it and had an attitude when I asked her to take more dead skin off the heel of my foot. I will be back to see Leah but will never see Angela again! The salon is beautiful and everyone else is nice. Read Less
Lgfhiongd Fbhxeuil
27 Jul 2017
REPORT
Super nice people
Morgan Pandi
16 Jul 2017
REPORT
really enjoyed my time there with my best friend and was quick service. Didn't have to wait at all. I went to get my nails done for prom and it was amazing. They were kind and helped me pick colors to... Read More
really enjoyed my time there with my best friend and was quick service. Didn't have to wait at all. I went to get my nails done for prom and it was amazing. They were kind and helped me pick colors to match my dress. It was lovely and when i need my nails done i would definitely go again and have it become my usual spot. Read Less
melissad799
14 May 2017
REPORT
Love this place. Not sure about the other commenter who must get extras for free but anywhere I go the more you ask for the more you pay. I am also fine without the talking. I personally want it quiet... Read More
Love this place. Not sure about the other commenter who must get extras for free but anywhere I go the more you ask for the more you pay. I am also fine without the talking. I personally want it quiet and to enjoy myself but if I want to talk and talk to them they talk back so again something that goes both ways. I don't think it's their job to entertain you. I have had some who do better than others but if I notice them not doing what I expect or what I'm paying for I speak up and say can you scrub a little more or add extra coats of paint and they are fine and do it. Love the extra massage while my toes dry 😍😍 Read Less
Katie L.
21 Apr 2017
REPORT
Omg....pay the $12 for the extra 10 minutes of neck / shoulder massage! So good! Wanted to nap after!This was my first time visiting this nail salon that came highly recommended by my BFF. I wanted to... Read More
Omg....pay the $12 for the extra 10 minutes of neck / shoulder massage! So good! Wanted to nap after!This was my first time visiting this nail salon that came highly recommended by my BFF. I wanted to get a mani / pedi and was surprised at all of the gel nail colors they had to choose from. We were brought to the pedicure area first and were seated in the chairs within minutes of entering the salon. The store itself looks brand new / well maintained, was clean and had very comfy and high tech massage chairs for pedicures. I opted for the honeymoon pedicure and really enjoyed the leg massage and the paraffin treatment used on the heels. I would definitely get this service again, I just wish they used a pumice stone or something other than just a rasp on problem dead skin areas like the heel and side of the big toes (this is really my only negative about this place - even though I realize the instruments some other salons use aren't even actually supposed to be used for health reasons) The manicure was great! I opted for gel and the girl did a nice job trimming and filing my natural nails before applying the gel polish. While getting my nails done a gentleman came over and asked if I would like a shoulder massage - of course I said yes! I also opted for a paraffin treatment which left my hands silky smooth! A few minutes later the gentleman asked if I wanted him to continue the massage for 10 minutes for a fee - um, yes please!! I swear I could have fell asleep sitting up if it weren't for the nails being worked on in the mean time! I would definitely get a massage here again - I just think next time I would have him hold off until I was done with my nails so it would be even more relaxing. Seeing as how I was happy with all of the services rendered this far - I decided to check out the waxing room. I was brought to an immaculately clean room and instructed to lay down. The woman who did my eyebrows and upper lip was very detailed and took her time. She asked permission before cleaning up a few strays with the tweezers. I did not feel rushed which I really appreciate when it comes to my face! All in all - this place is great! Yes, it is slightly more expensive than some of the places I have gone to around my home but the clean atmosphere and awesome services - made it worth every penny. I got to have a relaxing Saturday morning and left feeling very happy! Read Less
Brandon E.
29 Jan 2017
REPORT
The wife has been here many times and always says the service is phenomenal.  "And you gotta love the complimentary massages". Glad to have VIP so close to home!
Savannah P.
20 Jan 2017
REPORT
i'm sitting here now for the third time to get my nails fixed she hasn't even referenced to my other hand to match shape & neither did the other guy who fixed it yesterday after coming in three days l... Read More
i'm sitting here now for the third time to get my nails fixed she hasn't even referenced to my other hand to match shape & neither did the other guy who fixed it yesterday after coming in three days later for getting this service! NOT WORTH THE MONEY HEREif you want to over pay for shitty service & bad customer service then come here Read Less
Kaylee B.
10 Jan 2017
REPORT
Great, thorough, luxurious pedicure for a reasonable price. The place is clean, open and new. The service was friendly. I will definitely be back!
Rebecca C.
29 Dec 2016
REPORT
I don't know why people have such bad experiences! I go here every two weeks, and am always treated great and love my gel manicures.
Kelsey C.
28 Nov 2016
REPORT
Worst nail experience I've ever had. I was getting acrylics done and the woman asked if I wanted gel or powder. I asked if they were the same and she said gel was actually cheaper. Turns out they are ... Read More
Worst nail experience I've ever had. I was getting acrylics done and the woman asked if I wanted gel or powder. I asked if they were the same and she said gel was actually cheaper. Turns out they are 20 dollars more expensive. When I asked her why she told me they were cheaper and she blamed me and said I was talking too much to my friend and didn't believe her. She was so incredibly rude. Also 5 days later and my nails are already coming off. DONT WASTE YOUR MONEY HERE!! Read Less
Roxanne Biagetti
6 Nov 2016
REPORT
Had an awesome pedicure by Dean. He was phenomenal. Worth the money.
Danielle W.
17 Sep 2016
REPORT
You know, I found this beautiful location after just moved to Attleboro. I finally thought I found my new go to. Until I received half the treatment that I received the two previous times I had been b... Read More
You know, I found this beautiful location after just moved to Attleboro. I finally thought I found my new go to. Until I received half the treatment that I received the two previous times I had been before. I am always willing to pay a little more for those little extras and my guess is, if you get there before 5, you'll receive this. I am a full time student and have a full time job so my options are always to make nail appointments late. Well, don't do this here. They won't give you a neck massage or paraffin wax. If I am going to pay $30 for gel manicure, it would be nice to have those extras. Or just don't do them at all if you aren't going to do them for all your clients. Especially, waiting almost  30 mins before anyone even touches my nails. Seriously disappointed. I guess looks really can be deceiving because like I said this place is beautiful. Read Less
Kim Murray
12 Aug 2016
REPORT
Beautiful interior. Lots of colors to choose from..But.. The place is cold like thier personality's! More expensive than other places and not as good. Everything has an upcharge! Constant chatte... Read More
Beautiful interior. Lots of colors to choose from..But.. The place is cold like thier personality's! More expensive than other places and not as good. Everything has an upcharge! Constant chatter in thier language. No intetaction unless about the " menu". Not very friendly..unless of course you upgrade or have your wallet out! Read Less
Jill C.
27 May 2016
REPORT
This place is literally ALWAYS understaffed. If you want to soak your feet until they are prunes waiting for service, this is the place.
Diana P.
23 Apr 2016
REPORT
Very clean. Courteous staff. I think this is a chain with the other VIP nails in North Providence - they are similar in appearance and have the same pedicure "menu." They seemed a little short staffed... Read More
Very clean. Courteous staff. I think this is a chain with the other VIP nails in North Providence - they are similar in appearance and have the same pedicure "menu." They seemed a little short staffed on a Sunday to accommodate the volume of customers they had, so I would recommend calling ahead. I think the understaffing was why I didn't get a little shoulder massage while I was drying, I believe they normally offer that. They have all the bells and whistles: steam machine, paraffin wax, scented oils, extra callus removers. Of course some of those things come at an additional cost and they definitely will try to upsell you. The woman who did my pedicure was meticulous though - going back after she'd painted to make sure there was no polish on my skin. I would definitely return and recommend this nail salon over the others in Cumberland. Read Less
Katie P.
6 Feb 2016
REPORT
When it's good...it's good, but when it's bad...oh man, it's really bad! This particular day I got the honeymoon spa pedicure and regular manicure. The pedicure starts with a honey moisturizer and Sar... Read More
When it's good...it's good, but when it's bad...oh man, it's really bad! This particular day I got the honeymoon spa pedicure and regular manicure. The pedicure starts with a honey moisturizer and Saran wrapped legs, followed by some steam, exfoliation, callous removal, and the normal clipping, filing, and finally a 10 minute massage. This is where my series of disappointments began. He set a timer, but in my case he did 7 minutes of my massage and walked away. I was bummed...I don't know about you, but that's my favorite part and every SECOND counts...especially if you're paying for it. Then came the callous remover. This gel is supposed to go on the BOTTOM of your feet. Well, he put it on top too, and I literally (a week later) still had a chemical burns on my feet. My final, wave the white flag moment, came when he tried to do a French pedicure. He tried 4 times on one foot, and three times on the other, before one of the other woman came by and did it for him. Thank the Lord because my butt was falling asleep on the chair. This whole ordeal kept me there for 2 1/2 hours...I'm giving three stars because I truly believe what happened to me is not "customary". I spoke to a few other customers, and they love this place! I also enjoyed the free shoulder and neck massage. I'm willing to give it another try. Hopefully my next review will have a better outcome. Read Less
Elena M.
3 Aug 2015
REPORT
I'm a regular at the location in North Providence (every two weeks, to be exact) but I was excited to try Cumberland out too! Overall I had a pleasant experience, however my technician seemed to rush ... Read More
I'm a regular at the location in North Providence (every two weeks, to be exact) but I was excited to try Cumberland out too! Overall I had a pleasant experience, however my technician seemed to rush through the manicure and pedicure that I got... it usually takes just about a half hour longer. She also charged me more than necessary for my services.The atmosphere and decor is amazing. The salon is larger than the North Providence location and just feels roomier. I also noticed that there are more massage and facial treatment rooms in the back (still have not tried either of those out here yet). I love the fact that the UV gel manicure lights are built right into the manicure stations, so no need to constantly rotate machines! That was definitely a nice touch. The drying stations are also in a square formation so if you come with friends you can still look at each other without craning your neck while you dry!I likely will continue going to North Providence, but may return here in the future if it's convenient. Read Less
Stephanie S.
17 Jul 2015
REPORT
This visit was my first time at this particular location, I'm usually a customer at the North Providence salon. The appearance of both locations is clean, welcoming and hip, which is why I'm a returni... Read More
This visit was my first time at this particular location, I'm usually a customer at the North Providence salon. The appearance of both locations is clean, welcoming and hip, which is why I'm a returning customer; despite their above average prices. However, after this visit, I am not sure if I will be going back to either location. Let me start off by saying that I am always an appointment maker, I never rely on a walk-in. At my 6:30 pm appointment for a pedicure and shellac manicure, I was not seated until 6:50 pm, something that I had never experienced at VIP before. When 7:15 pm rolled around, someone came over to begin my pedicure. Typically, I always spring for the "Honeymoon Spa Package" that includes a 10 minute foot massage and callus remover. However, the worker guilted me into not getting that package because it was too late in the evening. She breathed a sigh of relief when I agreed to settle for the classic pedicure. The manicurist then informed me three, yes, three times that I should get the callus remover; three times I answered, "yes, I know. That was my original plan." As the pedicure continued, the worker asked what scented oil I would prefer.  I replied "lemon, please." Then, without any hesitation, the worker rolled their eyes and said "um, we do not have lemon." I apologized for the mistake, explaining that lemon is my go-to scent at the North Providence location.  However, on my way out the door I caught a glimpse of the lemon oil, and couldn't help but chuckle to myself. In conclusion, VIP Nails has two gorgeous locations.  But keep in mind, looks can be deceiving. I highly recommend attending one of their salons if you are interested in paying above average prices for substandard  services.  Correct me if I'm wrong, but why would you accept 6:30 pm appointments if you can't meet the expectations you set forth. A customer is a customer, no matter if their appointment is at 10 am or 6 pm. Read Less
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