I had an appointment and still waited 45 minutes to get my nails done. No one spoke English (no offense) but I need to be able to communicate with whoever is doing my nails. The nail polish was old and cruddy and came out lumpy once it dried. In 6 years i've never chipped a nail (from a previous place I went to) and after they did my fill a nail chipped 5 days later. The acrylic just fell off randomly. It looks nice inside, but was not satisfied at all. Only great thing was they had decent prices. **Update: I went to a different nail salon 1 week after this incident to have my nails fixed and the nail tech said she didn't even know what they used on my nails but it wasn't acrylic .whatever it was it was it melted to my nails and they hard a very hard time getting it off. TERRIBLE!! Read Less

This place always gets it right! They are friendly, accommodating and do a great job!! I have had acrylic gels, pedicures and most recently the nail dip! I always get great service! I wish I had found them sooner! Read Less

ALERT!!! They gave me nail FUNGUS!!! It's the only salon I've been to the last 2 years! When they stripped off color from their previous pedi I noticed my nails were white colored! I asked the technician why, she said they were just dry!! I asked to speak to the manager and she said the same thing!!! I took a photo because I was suspicious. I went to my podiatrist about 1 hour later and showed him the photo. He said that's FUNGUS!!! He buffed my nails down and gave me medicine to put on them for the next 2 months!!! JT Salon Lied about my nails and then worked on them!!! Anyone who they used the same base coat and polish on could be infected!!! That's probably how I got the FUNGUS!! They are DISHONEST and UNPROFESSIONAL!! I wish I could give them ZERO Stars!! Cost me $60- copayment and $45- for medicines!!! SHAME on JT Nails!!!! Read Less

Love this salon! Went with the dip - over 600 colors wow! Very impressed on how they truly take their time. My nails look gorgeous!! This will be my nail spot from now on. I’ve been to a lot of salons and nothing compares to this place!! Read Less

This is my faaaaaavorite nail salon!!! They're very sweet and very helpful. & didn't over file my nails, which is painful and happens at anywhere else. The place was VERY clean and new. Will definitely be returning SOON! Read Less

My daughter in law along with 2 other family members reserve the private room every month. We are treated so well and we not only get pampered with our Pedi but we have the time to catch-up with each other. I would have never thought I would be a regular for Pedi but I’m hooked. Thank you JT Nails and Spa Read Less

I went in for a gel manicure and pedicure. I had an appointment but my nail technician (Kayla) was finishing with another client so they had another one file the gel polish that was already on my nails to get the ready to have the old polish removed. My pedicure was really nice and very relaxing. Then on to my gel manicure which looks great and lasts for three weeks. Love the nice touch of the neck warmer! Kayla is great and I will definitely be going back! This salon is so much more relaxing than the place where Kayla used to work and i followed her here! Read Less

This is a top notch Nail Spa. And it really is a spa! You get a nice shoulder massage while getting your nails done. The technicians are all super friendly and very talented! They offer so many services and are very organized with their appointment booking. I highly recommend making an appt and not just walking in because I feel that many of the techs have their own clients and are booked solid so walk-ins may wait longer than normal. ... I have always been beyond satisfied with my nails and overall experience when I leave there. Also, their pedicure menu is fantastic and although the prices are a little higher than other salons, you get what you pay for!!!! I don't go anywhere else now that this place has opened! EDIT: I didn't realize I was logged into my husband's account!! He does not get his nails and toes painted...but I do!! =) -- Lisa Barry Read Less

I am beyond impressed and will never go anywhere else again. My nails look phenomenal, I had the dip manicure, and my five year old daughter got a mani/pedi. They treated my daughter like a princess and made her day! From the atmosphere to the service I’m in love. Read Less

Poor customer service and false advertising! I asked for the Organic Lavender & Mint Spa Pedicure which is listed as a 40 minute pedicure which includes a 10 minute hot stone massage per their menu. My entire pedicure was 25 minutes and I had the hot stones passed over each leg for 30 seconds each (never received 10 minutes of massage with even lotion). When I questioned this, I was told my feet were in “great condition” and didn’t require the whole 40 minutes and there was n...o 10 minute hot stone massage because the hot stones are “damaging to the skin if they are used too long”. What a joke. I’ve had hot stone massages done many times before including at this location. I was told there was “nothing they could do for me”. I should have received my massage as advertised but they couldn’t admit being wrong. Pathetic. The saddest part is the owner wouldn’t come talk to me herself and sent another worker who had no idea what she was talking about. Will never return again and will no longer be referring anyone. Pathetic excuses for poor service. Beware! See More Read Less

I was treated yesterday for my birthday and it was such a great experience. I was completely relaxed and really enjoyed my massage with my manicure/pedicure. Kayla did an awesome Job on my nails. I highly recommend JT Nail Spa to everyone I know. Read Less

Giving it 3 stars because although the work is good they have kept me waiting on more than one occasion 30 mins or longer. Last time i waited 45 mins ( i make an app every-time way ahead of time) no one was in the salon but me and someone else it was dead. My technician was just walking around doing things around the salon (and yes they were told i had arrived) this is the reason i stopped going. Read Less

My first time here was for a family Christmas Eve Party. Was so impressed. The best pedicure I have EVER had. Clean and beautiful and the staff was so friendly. Will definitely be back! Upscale service with out big city prices. Read Less

This was my first time here and I have never been so relaxed with a pedi! I got the luxury pedi and it was amazing! The entire place is so clean and everyone is very friendly. Amy did my pedi and she was great! I will def be back and requesting her! Read Less

My best friend and I came in today to get pedicures and it was the best pedicure I've ever received. Everyone was so welcoming and friendly and Son, who did my pedicure, took his time, answered any questions I had and did great work. We already booked our next appointment! I would recommend this place to everyone. Read Less

I felt so wonderful to have finally discovered JT Nails Spa. My experience here was positive. They greeted to me with a smiling face. The staff was extremely courteousThey also made sure I was happy with the outcome. The price is very reasonable. Overall, I am treated like a queen for the day. Thank you!!! Read Less

I have only been going to JT Nails Spa for 2 times now,Every single time I have received perfect service. The owners are who truly care about their customers. My nail technician fantastic at what they do and sweet. The staff was great at giving me my Pedi. We all left very happy! I will always come here and JT Nails Spa is my choice. Definitely recommend this place to my friendsRead Less

What a beautiful and relaxing spot! The cool, clean air welcomes you as you enter this beautiful, clean spa. Sometimes, I'm so relaxed that I feel like I could sleep! Everyone is professional, hardworking and willing to meet the needs of each customer. The skin products introduced by the owner are wonderful, and she's quite knowledgeable from taking many seminars. The spa gives you an upscale feel without having to book weeks ahead in advance. This new business is an asset to the community! Read Less

This is my first time at JT Nail Spa in Cumberland.I love JT Nail Spa !I called an appointment first so as soon as I was seen, they took me in right away.I gave them a picture and asked them to it. I'm so impressed when they did it exactly.They did it carefully and there is no rush at all. You can feel that was quick but that's how they work.I'm very pleasant with their service. They always provide the best for their customers.I'll be back next time !Great job !Read Less

This place was fantastic! Today was my first time visiting, and I was not disappointed! By far the best salon in Cumberland. I chose the lavender and mint pedicure, along with a gel manicure, and was given the best service and attention I have ever had at a nail salon. Son took great care of me and my nails, making sure to ask my preferences and take extra time with the massages and sugar scrub. The best part may have been the wonderful relaxing neck pillows, a first for me at any salon! I will definitely be going back again soon-- This place is a must! Read Less