Katie B. was AMAZING. The atmosphere, quality of service, and pricing exceeded any salon experience I’ve had previously and I will absolutely be returning!
Sylvia Pagnoni
19 Apr 2018
REPORT
I love the Salon! you come out feeling like a Queen!! The girls are so awesome and friendly and go out of their way to accommodate your every need!! 5 stars for me!! Did I mention my daughter Jessica... Read More
I love the Salon! you come out feeling like a Queen!! The girls are so awesome and friendly and go out of their way to accommodate your every need!! 5 stars for me!! Did I mention my daughter Jessica P. is the best! Read Less
Kimberly Ely
23 Mar 2018
REPORT
I love this place and I have for years. Always timely, courteous service. I love the staff and the folks who work hard to make this place run smoothly. It never goes unnoticed.
Anastasia M
14 Mar 2018
REPORT
A very clean updated salon with friendly staff! Have gotten great haircuts and will be returning for future haircuts. They also have other spa services that I can't wait to treat myself to and try out... Read More
A very clean updated salon with friendly staff! Have gotten great haircuts and will be returning for future haircuts. They also have other spa services that I can't wait to treat myself to and try out. If you're looking to try a new salon, give this one a chance! Kim cuts my hair and does an amazing job, especially because I have thick curly hair and it's never an issue for her. I can't wait to get my hair done for prom as well here. Just an overall great salon! Read Less
Natane P.
12 Mar 2018
REPORT
I have been to La Difference for multiple services for almost 2 years including weekly blowouts with Amanda, facial, massage, and Brazilian Blowout Treatments. The staff is accommodating, educational,... Read More
I have been to La Difference for multiple services for almost 2 years including weekly blowouts with Amanda, facial, massage, and Brazilian Blowout Treatments. The staff is accommodating, educational, and friendly. I was offered various promotions when I first began going to try some of the different offerings however I continued to come back because of the professional and competent service I always receive. Read Less
Ken D.
24 Feb 2018
REPORT
My girlfriend got me to go here and get a facial. She kept talking about how great it was so I gave it a try. Well now I am hooked. I see Anna when I go and she is really great. The place is very nic... Read More
My girlfriend got me to go here and get a facial. She kept talking about how great it was so I gave it a try. Well now I am hooked. I see Anna when I go and she is really great. The place is very nice with a at home feel. Parking is good also. Two thumbs up. Read Less
Liz Fisher Page
20 Feb 2018
REPORT
Jill is amazing. She has been cutting my hair for 25 years (and Ivhave never gotten a bad cut from her) and I have followed her to 3 locations. This is the nicest salon of the 3. I don't trust anyone ... Read More
Jill is amazing. She has been cutting my hair for 25 years (and Ivhave never gotten a bad cut from her) and I have followed her to 3 locations. This is the nicest salon of the 3. I don't trust anyone else to cut my hair. I drive almost an hour to get to La Difference, which may sound crazy, but she's totally worth it! Read Less
Pat Hiddleson
2 Feb 2018
REPORT
It is an amazing Salon with friendly and dedicated well trained staff. They continue to educate and strive for excellence. Beyond that they give back to the community and are always there to give a ... Read More
It is an amazing Salon with friendly and dedicated well trained staff. They continue to educate and strive for excellence. Beyond that they give back to the community and are always there to give a helping hand. Been a client from the opening on Darlington Street and before . Read Less
Donna Butler Stewart
30 Jan 2018
REPORT
I trust my stylist, Leslee Hunter to give me the best color and updated style. She is very patient with me. The salon is my happy place. Always relaxing but energizing and lots of laughs as well
Joanne Yoder
11 Jan 2018
REPORT
We have been patrons of La Difference for about five or more years now and we always receive good service from the moment we walk in until our exit. Amanda cuts my three boys and my husband’s hair and... Read More
We have been patrons of La Difference for about five or more years now and we always receive good service from the moment we walk in until our exit. Amanda cuts my three boys and my husband’s hair and always gives them a great hair cut in a pleasant and professional manner. Jessica P. cuts my curly hair and most recently Highlighted it using Balayage. I have received numerous compliments on the color and cut. I love that the staff seems educated and skilled with the latest techniques! Read Less
Lana Wilkerson
22 Dec 2017
REPORT
This a a great salon with wonderful staff and stylists. Nichole always has great ideas for my style. They are fun and like a family.
Maureen Donahue Ficoturo
16 Dec 2017
REPORT
Had another amazing cut and color by Katie B yesterday. I’ve been going for 13 years and every time I am there I am grateful it was recommended to me. Thank you, ladies (and Dan) and Merry Christmas!
Noel Komaromy Dutton
12 Dec 2017
REPORT
Jess is great! Always able to tame my wild head of hair and does an awesome job with short haircuts.
Laura M.
26 Oct 2017
REPORT
So happy I found this place. The staff is friendly and very knowledgeable! Love how I look and feel every time I leave. My color and cut are always fabulous. Recently started going for my waxing n... Read More
So happy I found this place. The staff is friendly and very knowledgeable! Love how I look and feel every time I leave. My color and cut are always fabulous. Recently started going for my waxing needs and couldn't be happier. Read Less
Patty Hahn Quaile
18 Oct 2017
REPORT
La Difference Salon is a top notch salon with beautiful decor and work stations. The staff is friendly and welcoming, always a pleasure! My stylist Nichole Pusey is excellent. My hair is very fine ... Read More
La Difference Salon is a top notch salon with beautiful decor and work stations. The staff is friendly and welcoming, always a pleasure! My stylist Nichole Pusey is excellent. My hair is very fine and limp, she makes educated suggestions for my cuts and styles, then performs the task to perfection. Read Less
Deb Broyles
13 Oct 2017
REPORT
The staff at La Difference are the best! La Difference has a relaxing and friendly atmosphere from the time you walk in the door. Staff are knowledgeable and professional and seek to provide a positiv... Read More
The staff at La Difference are the best! La Difference has a relaxing and friendly atmosphere from the time you walk in the door. Staff are knowledgeable and professional and seek to provide a positive experience for every client. I wouldn't want to go anywhere else! Thank you for being the best in Chester County! Read Less
Ann D.
7 Oct 2017
REPORT
Services are great and staff friendly and knowledgeable. Well run salon with stable talented staff. They offer all services too. Beautiful building as well!
Deanna Forbes Huber
7 Sep 2017
REPORT
I feel special every time I arrive and beautiful every time I leave! I came to Leslee with a bad color experience - she took the time to explain the process she would use and the timeframe it would ta... Read More
I feel special every time I arrive and beautiful every time I leave! I came to Leslee with a bad color experience - she took the time to explain the process she would use and the timeframe it would take. And then, she delivered! 2 years later, I continue to love this wonderful place and their talented staffRead Less
Susan E.
6 Sep 2017
REPORT
There are way too many great salons in the area with great customer service to have to put up with the ladies at the front desk who are not capable of doing their job and treat clients like they are a... Read More
There are way too many great salons in the area with great customer service to have to put up with the ladies at the front desk who are not capable of doing their job and treat clients like they are a burden when trying to schedule an appointment. Even the manager, Dan, is pretentious and is "all business" lacking any interpersonal skills when it comes to customer service. It's unfortunate because they have great stylist. Trish and Katie are both awesome. With that said, there are too many other salons who have friendly receptionist that are easy to work with and book appointments quickly and seamlessly without any extra effort or making you feel that you're a bother to them. Read Less
Johnny Keenan
16 Aug 2017
REPORT
Tina might give the best hair cut in West Chester, I have been searching for a while and after jumping in and out of barbers in West Chester I stumbled upon Tina and have been loyal ever since. It's a... Read More
Tina might give the best hair cut in West Chester, I have been searching for a while and after jumping in and out of barbers in West Chester I stumbled upon Tina and have been loyal ever since. It's a perk there is always a smiling very polite receptionist every time I walk in and leave. Would 100% recommend this place for everyone! Read Less
M G.
22 Jun 2017
REPORT
I've been seeing Tricia for a few years & as a result, would not go anywhere else. My hair is shiny & in great shape, despite all the coloring & straightening I have done. Tricia is a L'Oréal Master C... Read More
I've been seeing Tricia for a few years & as a result, would not go anywhere else. My hair is shiny & in great shape, despite all the coloring & straightening I have done. Tricia is a L'Oréal Master Cutter and it shows. She continues her education constantly so I am always up to date and have the best cuts/color. She is skilled at listening to me so I know I'll walk out with the look I wanted. Her warm personality draws you in and being in the salon is such a fun experience due to warmth & her enthusiasm for her craft. She's the best - highly recommend! Thanks Tricia! See you soon! Read Less
Pat Moyer
8 Jun 2017
REPORT
Always wonderful service! Christy is an outstanding L'Oreal colorist. Everyone who works there is friendly.
Valerie O.
18 May 2017
REPORT
I found La Difference right here on yelp after having a bad rash at another salon from getting a bikini wax. Now, I have very sensitive skin and from having that only one past experience, I didn't hav... Read More
I found La Difference right here on yelp after having a bad rash at another salon from getting a bikini wax. Now, I have very sensitive skin and from having that only one past experience, I didn't have much knowledge of what type of wax options there are until I met Anna yesterday. I explained to her what happened to me before and she recommended the hot wax. I had a lovely experience with her, she made me feel comfortable and tried her best to make the experience as painless as possible. The front desk staff was very professional and kind. When I got back in my car to leave, I immediately called my mom and recommended the place. I really enjoy when people seem to love what they do for a living, keep it up! Read Less
Dave Graf
9 May 2017
REPORT
I know the owners. They are very active in the community. I have had friends use La Difference for their events. I knew that I would get excellent care and attention to detail. Thanks for the wonderfu... Read More
I know the owners. They are very active in the community. I have had friends use La Difference for their events. I knew that I would get excellent care and attention to detail. Thanks for the wonderful time! Read Less
Jeannie McGinn
4 Apr 2017
REPORT
Fantastic destination for pampering and relaxation whether for a special occasion or normal haircuts. Best place to buy a gift card that will be welcomed by your recipient. Their technicians are const... Read More
Fantastic destination for pampering and relaxation whether for a special occasion or normal haircuts. Best place to buy a gift card that will be welcomed by your recipient. Their technicians are constantly investing in their education which keeps them totally on trend for styles for men and women. Read Less
Mac Neilon
29 Mar 2017
REPORT
My wife an daughter have been going to LD Salon for many years and have had nothing but rave reviews. The atmosphere in the salon is so friendly that you feel like part of the LD family. You can tell ... Read More
My wife an daughter have been going to LD Salon for many years and have had nothing but rave reviews. The atmosphere in the salon is so friendly that you feel like part of the LD family. You can tell the employees love their jobs by their upbeat and positive attitudes. Highly recommend LD Salon. Read Less
Chris Ellis
10 Mar 2017
REPORT
Christy has been doing my foils and cuts for over a year now and she is EXCELLENT! No one understands color like she does. I am constantly being asked, "Who does your hair?"........The salon is beauti... Read More
Christy has been doing my foils and cuts for over a year now and she is EXCELLENT! No one understands color like she does. I am constantly being asked, "Who does your hair?"........The salon is beautiful and the staff so accommodating! Read Less
Sonia F.
18 Dec 2016
REPORT
Nichole P. Is the best! My hair always looks amazing when I leave, whether it's a cut, highlights, blow out, or formal style. My hair is really thick and curly and difficult to manage but she always m... Read More
Nichole P. Is the best! My hair always looks amazing when I leave, whether it's a cut, highlights, blow out, or formal style. My hair is really thick and curly and difficult to manage but she always makes it look great. She always cuts my boyfriend's hair and it is quick, easy, and looks good every time. Read Less
Liz S.
7 Jun 2016
REPORT
So thankful to Olga who did a signature facial for me last night. I was so calm and relaxed and felt comfortable trusting my combination skin in her hands. It was a 70 minute facial worth every penny ... Read More
So thankful to Olga who did a signature facial for me last night. I was so calm and relaxed and felt comfortable trusting my combination skin in her hands. It was a 70 minute facial worth every penny spent. Learned about this location after receiving a gift card from my boss. I would absolutely recommend Olga and the professional La Difference team. My first impression was a positive one as a gentleman opened the door for me and then wished me goodnight as I left. The whole package! Read Less
Daphne R.
23 Dec 2014
REPORT
I scheduled an appointment for that day, with no problem. I went in for highlights and love the result! My mom has been to many salons in the area and likes this one the best.
Victoria E.
1 Dec 2013
REPORT
This is the best salon I've found in the area! The stylists are always learning and keeping up with trends. Each person I've met there is professional and cordial. I've read a lot about the reception ... Read More
This is the best salon I've found in the area! The stylists are always learning and keeping up with trends. Each person I've met there is professional and cordial. I've read a lot about the reception staff being rude- I can understand where that comes from, but perception is key. A busy salon needs order and the ladies at the front desk need to keep the flow. Read Less
J. H.
18 Oct 2013
REPORT
I had never heard of La Difference until my children organized a visit for my Mother's Day gift. I was instructed go there at an appointed time for a massage and pedicure. First impressions are ever... Read More
I had never heard of La Difference until my children organized a visit for my Mother's Day gift. I was instructed go there at an appointed time for a massage and pedicure. First impressions are everything. The place was clean, and looked comfortably upscale, in good taste without being over the top. There was an adorable grandfatherly guy reading a book on the porch waiting for his wife. Everyone at the front desk was good-natured and pleasant. I had a 90 minute hot stone massage that was one of the most relaxing, therapeutic experiences I've ever had. All my stress melted away. I wanted to take the masseuse home with me! From there I was taken to the nail salon area and had a glass of wine with the pedi. I floated out of there, wondering if it was legal to feel that good. La Difference may not have the most youthful vibe, but there are no age restrictions on feeling pampered and cared for. Great parking too! Read Less
Patty M.
30 Sep 2013
REPORT
La Difference is most definitely the #1 salon in the West Chester area. I have been a loyal customer for years and will not go anywhere else. My colorist and stylist, Christy Cosgrove, is not only s... Read More
La Difference is most definitely the #1 salon in the West Chester area. I have been a loyal customer for years and will not go anywhere else. My colorist and stylist, Christy Cosgrove, is not only superb, she travels nationally, teaching others her exemplary techniques for Loreal. The appointment desk always manages to fit me in to her busy schedule and I leave the salon feeling beautiful and stylish. Don't hesitate making an appointment with any of the stylists...all are friendly, knowledgeable and professional. You can't go wrong with La Difference!!! Read Less
Jill P.
14 Aug 2013
REPORT
Awful service, completely unprofessional and extremely rude. If the front desk including the manager can't even behave professionally I think that says A LOT about the place. Would not recommend this ... Read More
Awful service, completely unprofessional and extremely rude. If the front desk including the manager can't even behave professionally I think that says A LOT about the place. Would not recommend this place at all. Read Less
Patricia T.
10 May 2013
REPORT
Today someone stopped me to ask if I were a stylist. She remarked that my daughters and I all had such cute cuts, and that my hair cut in particular looked expensive. Thank you, Leslee, for my new sty... Read More
Today someone stopped me to ask if I were a stylist. She remarked that my daughters and I all had such cute cuts, and that my hair cut in particular looked expensive. Thank you, Leslee, for my new style, and Trish, for the girls new cuts! Read Less
Diana H.
7 Feb 2013
REPORT
LOVE my haircut and highlights by Christy! Moved to area a few months ago and had gone to 2 other salons in the area with very unhappy results. So happy to have found a salon that offers such fabulo... Read More
LOVE my haircut and highlights by Christy! Moved to area a few months ago and had gone to 2 other salons in the area with very unhappy results. So happy to have found a salon that offers such fabulous services in a beautiful environment. The professional staff waited on me and made me feel well taken care of. Will definitely refer my friends and daughter to salon! Read Less
E K.
9 Mar 2012
REPORT
I went to La Difference for over a year. My stylist was polite and did a fine job. However, I found the front desk staff to be rude and unprofessional. The last straw for me was when I arrived for an ... Read More
I went to La Difference for over a year. My stylist was polite and did a fine job. However, I found the front desk staff to be rude and unprofessional. The last straw for me was when I arrived for an appointment and was yelled at in a crowded waiting room by the receptionist(the area is small so crowded is relative). She declared that I was late for my appointment and that it started 15minutes ago. I looked at the receptionist and stated that the confirmation message that you left yesterday said 2:45. She looked at me, rolled her eyes and said I'll see if your stylist can still take you. I responded by offering to replay the message that was left on my cellphone. Meekly, the response was no, it's ok we should be able to take you. When I went to check out my stylist said I'll see you in six weeks however the receptionist who was handling the payment for the cut and color did not offer me another appointment. Needless to say, I wasn't going to ask for one because I already decided I wasn't going back. Overall, my stylist was fine but the average age of the cliental is 50+. The place is nice but it is not hip, cutting edge and needs some significant training of the front desk staff. The receptionist in question has the same name as a stylist in the salon. I was offered no apology for the lack of professionalism that was displayed. Truly, if I was late (and I was not per the confirmation phone message) that's not how you treat a paying, repeat customer. Read Less
Jessica H.
14 Oct 2008
REPORT
I was in dire need of a waxing during a short visit back to the area and schlepping into the city was not really an option so thankfully West Chester has places to choose from. Anna did my waxing and ... Read More
I was in dire need of a waxing during a short visit back to the area and schlepping into the city was not really an option so thankfully West Chester has places to choose from. Anna did my waxing and she did a great job. She's very friendly and did a great job. I'm thinking about going back for a facial or massage so if I do I'll let everyone know how those were.PS: They have parking!! Lots of it!! Makes me wonder why I ever went into the city for things. Read Less
Katie B. was AMAZING. The atmosphere, quality of service, and pricing exceeded any salon experience I’ve had previously and I will absolutely be returning!
Sylvia Pagnoni
19 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I love the Salon! you come out feeling like a Queen!! The girls are so awesome and friendly and go out of their way to accommodate your every need!! 5 stars for me!! Did I mention my daughter Jessica... Read More
I love the Salon! you come out feeling like a Queen!! The girls are so awesome and friendly and go out of their way to accommodate your every need!! 5 stars for me!! Did I mention my daughter Jessica P. is the best! Read Less
Kimberly Ely
23 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I love this place and I have for years. Always timely, courteous service. I love the staff and the folks who work hard to make this place run smoothly. It never goes unnoticed.
Anastasia M
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
A very clean updated salon with friendly staff! Have gotten great haircuts and will be returning for future haircuts. They also have other spa services that I can't wait to treat myself to and try out... Read More
A very clean updated salon with friendly staff! Have gotten great haircuts and will be returning for future haircuts. They also have other spa services that I can't wait to treat myself to and try out. If you're looking to try a new salon, give this one a chance! Kim cuts my hair and does an amazing job, especially because I have thick curly hair and it's never an issue for her. I can't wait to get my hair done for prom as well here. Just an overall great salon! Read Less
Natane P.
12 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I have been to La Difference for multiple services for almost 2 years including weekly blowouts with Amanda, facial, massage, and Brazilian Blowout Treatments. The staff is accommodating, educational,... Read More
I have been to La Difference for multiple services for almost 2 years including weekly blowouts with Amanda, facial, massage, and Brazilian Blowout Treatments. The staff is accommodating, educational, and friendly. I was offered various promotions when I first began going to try some of the different offerings however I continued to come back because of the professional and competent service I always receive. Read Less
Ken D.
24 Feb 2018
REPORT
☆☆☆☆☆
REPORT
My girlfriend got me to go here and get a facial. She kept talking about how great it was so I gave it a try. Well now I am hooked. I see Anna when I go and she is really great. The place is very nic... Read More
My girlfriend got me to go here and get a facial. She kept talking about how great it was so I gave it a try. Well now I am hooked. I see Anna when I go and she is really great. The place is very nice with a at home feel. Parking is good also. Two thumbs up. Read Less
Liz Fisher Page
20 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Jill is amazing. She has been cutting my hair for 25 years (and Ivhave never gotten a bad cut from her) and I have followed her to 3 locations. This is the nicest salon of the 3. I don't trust anyone ... Read More
Jill is amazing. She has been cutting my hair for 25 years (and Ivhave never gotten a bad cut from her) and I have followed her to 3 locations. This is the nicest salon of the 3. I don't trust anyone else to cut my hair. I drive almost an hour to get to La Difference, which may sound crazy, but she's totally worth it! Read Less
Pat Hiddleson
2 Feb 2018
REPORT
☆☆☆☆☆
REPORT
It is an amazing Salon with friendly and dedicated well trained staff. They continue to educate and strive for excellence. Beyond that they give back to the community and are always there to give a ... Read More
It is an amazing Salon with friendly and dedicated well trained staff. They continue to educate and strive for excellence. Beyond that they give back to the community and are always there to give a helping hand. Been a client from the opening on Darlington Street and before . Read Less
Donna Butler Stewart
30 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I trust my stylist, Leslee Hunter to give me the best color and updated style. She is very patient with me. The salon is my happy place. Always relaxing but energizing and lots of laughs as well
Joanne Yoder
11 Jan 2018
REPORT
☆☆☆☆☆
REPORT
We have been patrons of La Difference for about five or more years now and we always receive good service from the moment we walk in until our exit. Amanda cuts my three boys and my husband’s hair and... Read More
We have been patrons of La Difference for about five or more years now and we always receive good service from the moment we walk in until our exit. Amanda cuts my three boys and my husband’s hair and always gives them a great hair cut in a pleasant and professional manner. Jessica P. cuts my curly hair and most recently Highlighted it using Balayage. I have received numerous compliments on the color and cut. I love that the staff seems educated and skilled with the latest techniques! Read Less
Lana Wilkerson
22 Dec 2017
REPORT
☆☆☆☆☆
REPORT
This a a great salon with wonderful staff and stylists. Nichole always has great ideas for my style. They are fun and like a family.
Maureen Donahue Ficoturo
16 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Had another amazing cut and color by Katie B yesterday. I’ve been going for 13 years and every time I am there I am grateful it was recommended to me. Thank you, ladies (and Dan) and Merry Christmas!
Noel Komaromy Dutton
12 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Jess is great! Always able to tame my wild head of hair and does an awesome job with short haircuts.
Laura M.
26 Oct 2017
REPORT
☆☆☆☆☆
REPORT
So happy I found this place. The staff is friendly and very knowledgeable! Love how I look and feel every time I leave. My color and cut are always fabulous. Recently started going for my waxing n... Read More
So happy I found this place. The staff is friendly and very knowledgeable! Love how I look and feel every time I leave. My color and cut are always fabulous. Recently started going for my waxing needs and couldn't be happier. Read Less
Patty Hahn Quaile
18 Oct 2017
REPORT
☆☆☆☆☆
REPORT
La Difference Salon is a top notch salon with beautiful decor and work stations. The staff is friendly and welcoming, always a pleasure! My stylist Nichole Pusey is excellent. My hair is very fine ... Read More
La Difference Salon is a top notch salon with beautiful decor and work stations. The staff is friendly and welcoming, always a pleasure! My stylist Nichole Pusey is excellent. My hair is very fine and limp, she makes educated suggestions for my cuts and styles, then performs the task to perfection. Read Less
Deb Broyles
13 Oct 2017
REPORT
☆☆☆☆☆
REPORT
The staff at La Difference are the best! La Difference has a relaxing and friendly atmosphere from the time you walk in the door. Staff are knowledgeable and professional and seek to provide a positiv... Read More
The staff at La Difference are the best! La Difference has a relaxing and friendly atmosphere from the time you walk in the door. Staff are knowledgeable and professional and seek to provide a positive experience for every client. I wouldn't want to go anywhere else! Thank you for being the best in Chester County! Read Less
Ann D.
7 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Services are great and staff friendly and knowledgeable. Well run salon with stable talented staff. They offer all services too. Beautiful building as well!
Deanna Forbes Huber
7 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I feel special every time I arrive and beautiful every time I leave! I came to Leslee with a bad color experience - she took the time to explain the process she would use and the timeframe it would ta... Read More
I feel special every time I arrive and beautiful every time I leave! I came to Leslee with a bad color experience - she took the time to explain the process she would use and the timeframe it would take. And then, she delivered! 2 years later, I continue to love this wonderful place and their talented staffRead Less
Susan E.
6 Sep 2017
REPORT
☆☆☆☆☆
REPORT
There are way too many great salons in the area with great customer service to have to put up with the ladies at the front desk who are not capable of doing their job and treat clients like they are a... Read More
There are way too many great salons in the area with great customer service to have to put up with the ladies at the front desk who are not capable of doing their job and treat clients like they are a burden when trying to schedule an appointment. Even the manager, Dan, is pretentious and is "all business" lacking any interpersonal skills when it comes to customer service. It's unfortunate because they have great stylist. Trish and Katie are both awesome. With that said, there are too many other salons who have friendly receptionist that are easy to work with and book appointments quickly and seamlessly without any extra effort or making you feel that you're a bother to them. Read Less
Johnny Keenan
16 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Tina might give the best hair cut in West Chester, I have been searching for a while and after jumping in and out of barbers in West Chester I stumbled upon Tina and have been loyal ever since. It's a... Read More
Tina might give the best hair cut in West Chester, I have been searching for a while and after jumping in and out of barbers in West Chester I stumbled upon Tina and have been loyal ever since. It's a perk there is always a smiling very polite receptionist every time I walk in and leave. Would 100% recommend this place for everyone! Read Less
M G.
22 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I've been seeing Tricia for a few years & as a result, would not go anywhere else. My hair is shiny & in great shape, despite all the coloring & straightening I have done. Tricia is a L'Oréal Master C... Read More
I've been seeing Tricia for a few years & as a result, would not go anywhere else. My hair is shiny & in great shape, despite all the coloring & straightening I have done. Tricia is a L'Oréal Master Cutter and it shows. She continues her education constantly so I am always up to date and have the best cuts/color. She is skilled at listening to me so I know I'll walk out with the look I wanted. Her warm personality draws you in and being in the salon is such a fun experience due to warmth & her enthusiasm for her craft. She's the best - highly recommend! Thanks Tricia! See you soon! Read Less
Pat Moyer
8 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Always wonderful service! Christy is an outstanding L'Oreal colorist. Everyone who works there is friendly.
Valerie O.
18 May 2017
REPORT
☆☆☆☆☆
REPORT
I found La Difference right here on yelp after having a bad rash at another salon from getting a bikini wax. Now, I have very sensitive skin and from having that only one past experience, I didn't hav... Read More
I found La Difference right here on yelp after having a bad rash at another salon from getting a bikini wax. Now, I have very sensitive skin and from having that only one past experience, I didn't have much knowledge of what type of wax options there are until I met Anna yesterday. I explained to her what happened to me before and she recommended the hot wax. I had a lovely experience with her, she made me feel comfortable and tried her best to make the experience as painless as possible. The front desk staff was very professional and kind. When I got back in my car to leave, I immediately called my mom and recommended the place. I really enjoy when people seem to love what they do for a living, keep it up! Read Less
Dave Graf
9 May 2017
REPORT
☆☆☆☆☆
REPORT
I know the owners. They are very active in the community. I have had friends use La Difference for their events. I knew that I would get excellent care and attention to detail. Thanks for the wonderfu... Read More
I know the owners. They are very active in the community. I have had friends use La Difference for their events. I knew that I would get excellent care and attention to detail. Thanks for the wonderful time! Read Less
Jeannie McGinn
4 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Fantastic destination for pampering and relaxation whether for a special occasion or normal haircuts. Best place to buy a gift card that will be welcomed by your recipient. Their technicians are const... Read More
Fantastic destination for pampering and relaxation whether for a special occasion or normal haircuts. Best place to buy a gift card that will be welcomed by your recipient. Their technicians are constantly investing in their education which keeps them totally on trend for styles for men and women. Read Less
Mac Neilon
29 Mar 2017
REPORT
☆☆☆☆☆
REPORT
My wife an daughter have been going to LD Salon for many years and have had nothing but rave reviews. The atmosphere in the salon is so friendly that you feel like part of the LD family. You can tell ... Read More
My wife an daughter have been going to LD Salon for many years and have had nothing but rave reviews. The atmosphere in the salon is so friendly that you feel like part of the LD family. You can tell the employees love their jobs by their upbeat and positive attitudes. Highly recommend LD Salon. Read Less
Chris Ellis
10 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Christy has been doing my foils and cuts for over a year now and she is EXCELLENT! No one understands color like she does. I am constantly being asked, "Who does your hair?"........The salon is beauti... Read More
Christy has been doing my foils and cuts for over a year now and she is EXCELLENT! No one understands color like she does. I am constantly being asked, "Who does your hair?"........The salon is beautiful and the staff so accommodating! Read Less
Sonia F.
18 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Nichole P. Is the best! My hair always looks amazing when I leave, whether it's a cut, highlights, blow out, or formal style. My hair is really thick and curly and difficult to manage but she always m... Read More
Nichole P. Is the best! My hair always looks amazing when I leave, whether it's a cut, highlights, blow out, or formal style. My hair is really thick and curly and difficult to manage but she always makes it look great. She always cuts my boyfriend's hair and it is quick, easy, and looks good every time. Read Less
Liz S.
7 Jun 2016
REPORT
☆☆☆☆☆
REPORT
So thankful to Olga who did a signature facial for me last night. I was so calm and relaxed and felt comfortable trusting my combination skin in her hands. It was a 70 minute facial worth every penny ... Read More
So thankful to Olga who did a signature facial for me last night. I was so calm and relaxed and felt comfortable trusting my combination skin in her hands. It was a 70 minute facial worth every penny spent. Learned about this location after receiving a gift card from my boss. I would absolutely recommend Olga and the professional La Difference team. My first impression was a positive one as a gentleman opened the door for me and then wished me goodnight as I left. The whole package! Read Less
Daphne R.
23 Dec 2014
REPORT
☆☆☆☆☆
REPORT
I scheduled an appointment for that day, with no problem. I went in for highlights and love the result! My mom has been to many salons in the area and likes this one the best.
Victoria E.
1 Dec 2013
REPORT
☆☆☆☆☆
REPORT
This is the best salon I've found in the area! The stylists are always learning and keeping up with trends. Each person I've met there is professional and cordial. I've read a lot about the reception ... Read More
This is the best salon I've found in the area! The stylists are always learning and keeping up with trends. Each person I've met there is professional and cordial. I've read a lot about the reception staff being rude- I can understand where that comes from, but perception is key. A busy salon needs order and the ladies at the front desk need to keep the flow. Read Less
J. H.
18 Oct 2013
REPORT
☆☆☆☆☆
REPORT
I had never heard of La Difference until my children organized a visit for my Mother's Day gift. I was instructed go there at an appointed time for a massage and pedicure. First impressions are ever... Read More
I had never heard of La Difference until my children organized a visit for my Mother's Day gift. I was instructed go there at an appointed time for a massage and pedicure. First impressions are everything. The place was clean, and looked comfortably upscale, in good taste without being over the top. There was an adorable grandfatherly guy reading a book on the porch waiting for his wife. Everyone at the front desk was good-natured and pleasant. I had a 90 minute hot stone massage that was one of the most relaxing, therapeutic experiences I've ever had. All my stress melted away. I wanted to take the masseuse home with me! From there I was taken to the nail salon area and had a glass of wine with the pedi. I floated out of there, wondering if it was legal to feel that good. La Difference may not have the most youthful vibe, but there are no age restrictions on feeling pampered and cared for. Great parking too! Read Less
Patty M.
30 Sep 2013
REPORT
☆☆☆☆☆
REPORT
La Difference is most definitely the #1 salon in the West Chester area. I have been a loyal customer for years and will not go anywhere else. My colorist and stylist, Christy Cosgrove, is not only s... Read More
La Difference is most definitely the #1 salon in the West Chester area. I have been a loyal customer for years and will not go anywhere else. My colorist and stylist, Christy Cosgrove, is not only superb, she travels nationally, teaching others her exemplary techniques for Loreal. The appointment desk always manages to fit me in to her busy schedule and I leave the salon feeling beautiful and stylish. Don't hesitate making an appointment with any of the stylists...all are friendly, knowledgeable and professional. You can't go wrong with La Difference!!! Read Less
Jill P.
14 Aug 2013
REPORT
☆☆☆☆☆
REPORT
Awful service, completely unprofessional and extremely rude. If the front desk including the manager can't even behave professionally I think that says A LOT about the place. Would not recommend this ... Read More
Awful service, completely unprofessional and extremely rude. If the front desk including the manager can't even behave professionally I think that says A LOT about the place. Would not recommend this place at all. Read Less
Patricia T.
10 May 2013
REPORT
☆☆☆☆☆
REPORT
Today someone stopped me to ask if I were a stylist. She remarked that my daughters and I all had such cute cuts, and that my hair cut in particular looked expensive. Thank you, Leslee, for my new sty... Read More
Today someone stopped me to ask if I were a stylist. She remarked that my daughters and I all had such cute cuts, and that my hair cut in particular looked expensive. Thank you, Leslee, for my new style, and Trish, for the girls new cuts! Read Less
Diana H.
7 Feb 2013
REPORT
☆☆☆☆☆
REPORT
LOVE my haircut and highlights by Christy! Moved to area a few months ago and had gone to 2 other salons in the area with very unhappy results. So happy to have found a salon that offers such fabulo... Read More
LOVE my haircut and highlights by Christy! Moved to area a few months ago and had gone to 2 other salons in the area with very unhappy results. So happy to have found a salon that offers such fabulous services in a beautiful environment. The professional staff waited on me and made me feel well taken care of. Will definitely refer my friends and daughter to salon! Read Less
E K.
9 Mar 2012
REPORT
☆☆☆☆☆
REPORT
I went to La Difference for over a year. My stylist was polite and did a fine job. However, I found the front desk staff to be rude and unprofessional. The last straw for me was when I arrived for an ... Read More
I went to La Difference for over a year. My stylist was polite and did a fine job. However, I found the front desk staff to be rude and unprofessional. The last straw for me was when I arrived for an appointment and was yelled at in a crowded waiting room by the receptionist(the area is small so crowded is relative). She declared that I was late for my appointment and that it started 15minutes ago. I looked at the receptionist and stated that the confirmation message that you left yesterday said 2:45. She looked at me, rolled her eyes and said I'll see if your stylist can still take you. I responded by offering to replay the message that was left on my cellphone. Meekly, the response was no, it's ok we should be able to take you. When I went to check out my stylist said I'll see you in six weeks however the receptionist who was handling the payment for the cut and color did not offer me another appointment. Needless to say, I wasn't going to ask for one because I already decided I wasn't going back. Overall, my stylist was fine but the average age of the cliental is 50+. The place is nice but it is not hip, cutting edge and needs some significant training of the front desk staff. The receptionist in question has the same name as a stylist in the salon. I was offered no apology for the lack of professionalism that was displayed. Truly, if I was late (and I was not per the confirmation phone message) that's not how you treat a paying, repeat customer. Read Less
Jessica H.
14 Oct 2008
REPORT
☆☆☆☆☆
REPORT
I was in dire need of a waxing during a short visit back to the area and schlepping into the city was not really an option so thankfully West Chester has places to choose from. Anna did my waxing and ... Read More
I was in dire need of a waxing during a short visit back to the area and schlepping into the city was not really an option so thankfully West Chester has places to choose from. Anna did my waxing and she did a great job. She's very friendly and did a great job. I'm thinking about going back for a facial or massage so if I do I'll let everyone know how those were.PS: They have parking!! Lots of it!! Makes me wonder why I ever went into the city for things. Read Less