I love Ken and Company! I've known about them for years (I used to live in the area), but my first cut with them was in February of 2014. My hair was down to my butt, and I was ready to donate it! Des... Read More
I love Ken and Company! I've known about them for years (I used to live in the area), but my first cut with them was in February of 2014. My hair was down to my butt, and I was ready to donate it! Despite that, I was so nervous, as I hadn't had short hair in forever, and I was nervous that I would hate the outcome. Their booking process is easy. You can either call or do it online (which is the easiest option for me). You'll make an account and your past appointments will be there, all of the stylist's available times will be there, etc.. When I first came in, I booked my appointment with Amanda, who charges the usual $50 per cut. I told her my reason for coming, how much I wanted to donate (ended up being 16 inches), and what I wanted the style to look like. I was going for a short bob (around my jawline when curled). She did an amazing job! She stood with what I asked for and didn't "make it her own" as some stylists do. I haven't cut my hair that short since then, but that's because I've come to appreciate my long bob a lot more! Ever since then, I don't cut my hair anywhere else!I've been sticking to Amanda as my stylist, but there was one time where I was in desperate need of a cut and I took an appointment with Jenny. She too was great!What I love about this salon is that the service is great from start to finish. As soon as you walk in through the door, you're greeted. The ladies at the desk know me by name. While you wait to start your wash, they'll bring you a drink (water, tea, coffee, wine). They'll also hang up your jacket, if you want. The salon itself is nicely laid out and never gets overly crowded. You can opt for the head massage at the chair or during your wash. It's so calming, and I suggest doing it on a dry scalp. The smell is soothing and it's definitely a nice added touch. The ladies who have washed my hair have all been friendly and attentive. They start conversations, comment on how thick my hair is, and really thoroughly wash through any gunk. After that, you're taken to a styling chair and greeted by your stylist. It's all magic from there! One suggestion, speak up for yourself! If you're not satisfied, let them know! Let them know what you want from the beginning. Don't expect the outcome to look exactly like the photo but try and be descriptive as possible. One thing I really dislike is how much product they put on my hair after it. I hate putting stuff other than shampoo and conditioner in my hair, so after the first two cuts, I asked them not to add anything! They really insist, but I ask them not to. The products themselves are great, but I have to wash my hair the next morning because the products make it so greasy. Parking is easy to find. There's street parking and a lot. The bathrooms are always clean! The salon is always organized and the people (both customers and staff) are friendly. Read Less